Author: Ric LastnerDate: November, 2009Version: 1.0

Use-Case Name: Ship new electronic assembly ABC

Use-Case ID: CMU-BU00001

Priority: High

Source: Requirement – CMU-R1.0.0

Primary Business Actor:

Shipping/Receiving Department

Other Participating Actors:

Warehouse Inventory, Pitney Bowes, FEDEX Tracking

Other interested Stakeholders:

Manufacturing, LOB ManagerFinance, Customer

Description: This use-case describes the event of shipping a ABC electronic assembly. The ABC assembly requires several other components that are required for installation at the customer site. Many of these components are supplied by various KHA suppliers. Upon completion, the customer will receive a tracking and delivery schedule.

Typical Course of Events:

Actor Action: System Response

Step 1: Shipping/Receiving checks availability of assembly ABC and all required components for customer installation.

Step 3: package the pallet(s) from manufacturing plant.Step 4: Scan each item contained in pallet.Step 5: Upload to inventory system.

Step 7: shrink wrap pallet.Step 8: Move pallet(s) to Shipping/Receiving Step 9: Shipping/Receiving schedules pick-up and delivery with Pitney Bowes

Step 11: Item shipped to customer.

Step 2: Inventory System responds with required information.

Step 6: Inventory System records update.

Step 10: Pitney Bowes tracking system creates new entry.

Step 12: Inventory is updatedStep 13: Fiance system notied.Step 14: LOB mangement notified on order completion.

Alternative Courses:

Alt-Step 2: Inventory System response indicating one or more of the required installation components is not in supply.Alt-Step 3: Delay delivery, notifying stakeholders. Mark shipment as a HOLD .Alt-Step 4: Place order with supplier for missing components.Alt-Step 5: Receive components and continue back with original Step 3 of shipment process.

Conclusion: This case-study concludes when the customer receives and confirms assembly ABC.

Post condition: The shipment has been recorded, the inventory levels check against thresholds for new supply request.

Business Rules: If Customer payment received in 10 days a 1.0% discount is given to customer.

Implementation Constraints and Specifications:

Web based GUIs are available for Inventory system and tracking systems.

Assumptions: Procurement will be notified of back orders.

Open Issues: Need to determine how warehouse distribution centers are assigned.