aspa presentación corporativa 2014

ASPA Advisory, Solutions, Processes and Applications 2


ASPA is an engineering services and IT company, specialized in SAP technology and e-Commerce solutions.

ASPA is an SAP and hybris official Partner, and the first official hybris partner in Spain.

The identity of our company is based on 3 axes:

High quality in our service delivery, through a careful implementation and projects management, following methodologies based on our experience and in line with best practices of the market.

Selection of our team based on talent, with a specific commitment with the training and professional development of our employees. Promotion of the team work and of the positive thinking and attitude.

Innovation and profound knowledge of the technological solutions that we offer and specialize on, as well as a deep understanding of the core business processes in the industries that constitute our business focus.

Our mission: Based on our understanding of the business processes of our customers, lead them to understand the different possibilities that information technologies may provide them, and guide them during the solution implementation and maintenance, in order to gain and maintain a competitive advantage in their business area.

Who Are We?


ASPA offers IT consulting, integration and maintenance of SAP and hybris solutions on the whole value chain of Information Technology:

We cover all the aspects of the technological application of the information technologies in the corporate landscape, from the organizational and business processes consulting to the purely technical areas.

Generation of value


Our specialization is focused on the sales operations of our customers through different channels, and its integration with the logistic and financial business processes needed for an optimal performance of the company:

ERP. The implementation and maintenance of SAP ERP solutions has been one of our main activity focus since the creation of the company. We offer consulting services in the Financial / Controlling, Logistic and Business Analytics areas.

E-Commerce. Implementation and maintenance of hybris Omnichannel solutions. We are the first hybris partner in Spain. The consulting and implementation of multichannel solutions for B2B and B2C customers is nowadays our business unit with the best growth projection.

Logistic. Our team is highly experienced and specialized in the optimization and integration of the logistics business processes, in which we can highlight the integration of different sales channels (e-commerce, physical channels, EDI), the integration of the supply chain (purchasing, EDI), the integration of warehouse technologies and devices (robots, automatic sorters, circular slide-tray, scales, internal transportation systems, radio frequency, product identification, automatic warehouses, etc).

Specialization


ASPA develops its business activity through a lot of customers in different business landscapes, always seeking in delivering the benefits of our value proposal, based on the mastering of the technological solutions, the knowledge of their business processes and of the strategic levers of their business area.

The experience that we cumulate with our customers, often leaders in their business landscape, allows us to learn and to deliver a deep knowledge of the key requirements in each and every business landscape in which we chose to specialize:

Our key business areas


The best asset of ASPA is its human resources.

From the creation of our company, one of our main goal is to become a reference company in terms of quality and specialization in our services. That is why we gathered a consultants team of high professional experience and with specific characteristics that differentiates us from the rest of our competitors and makes us propose a singular service offer:

High experience in implementing projects that we make our own by taking over the responsibility of the project management. Usual collaboration with SAP and hybris, in the execution of the project implementation as well as in sales activities and training activities.

Deep knowledge of the solutions that we implement and of the key business processes of the different landscapes that constitute our business focus.

The selection of our human resources is carried out based on the talent, with a high commitment with their training and professional development. We promote the team work and of the positive thinking and attitude.

Our team


ASPA offers a comprehensive support for the implementation and maintenance of the hybris e-commerce and SAP ERP solutions. Our range of services covers from the consulting and training on the different solutions to the project implementation and system maintenance through our application maintenance center.

Summary of our services


ASPA’s e-commerce consulting services help to maximize your investment in the implementation of multichannel commerce solutions, covering the five stages of the multichannel business cycle:

Each channel has its own market objectives, with its preferences and its strength. ASPA helps you to optimize your strategy by showing a general picture of the multichannel concept and to implement it in your business landscape.

The following stage consists in identifying the impacts that the implementation of the solution will have in your organization: it is where you will find synergies and redundancies.

ASPA’s team will help you to plan the actions required for a successful start in the multichannel world, including the definition of the best strategies and the optimal business processes.

Insurance that the project is being carried out within the agreed plan. The experience of ASPA’s consultants will help you to achieve successfully the implementation project of hybris, respecting deadlines and budgets.

Run your multichannel business and keep discovering how to improve it by following the best practices of the market. ASPA’s team will help you to maintain an up-to-date multichannel strategy, giving the best commercial results and assuring your profitability.

Summary of e-commerce services


The e-commerce multichannel world not only requires being available for your customers in several sales points (physical stores, online store, mobile application, catalogs, phones, social networks, etc.) but also to offer your customers homogeneous experiences in everyone of them. ASPA will help you to take the leap between the sales through one channel to a truly multichannel oriented sales business model.

We bring a complete vision of the business, including the definition of the entire value chain in multichannel commerce business processes. We will help you to:

Multichannel Commerce - Strategy

Implement a real multichannel strategy where the customer interacts with your company through several contact points.

Design the integration strategy of the different channels (physical stores, online, mobile, social networks, etc.) to achieve a complete multichannel experience.

Define a homogeneous message in all the channels regarding the contents, product data, prices, promotions, order management and customer services, seeking to provide an optimized and personalized purchasing experience through each of them.

Carry out an “end-to-end” implementation of a flexible, efficient and low-cost e-commerce solution.

Amplify your prospects database, improve its reach through the optimization of the search engines (SEO).


A good implementation is as important as a good strategy. Our engineers, experts in hybris, with their broad training and project experience, are acquainted with all the details of hybris

Omnichannel Commerce platform, and obtain the best implementation and the best performance for your company.

Our strategic alliance with hybris, which led us to become the first Partner company in Spain and be the first to implement the solution in our country, makes us the first to know beforehand the product strategy. We use this knowledge for the benefice of our customer, and, by combining it with our own experience in the implementation and solution development on hybris platform, leads to the delivery of the best implementation results.

However, a multichannel commerce project does not only consist in the implementation and solution development of an Omnichannel Commerce platform. It is also necessary to integrate other existing systems. One of our main goal is to always help our customers to maintain the value of their former investments, and that is why one of the main part of our integration and development services is the integration of the other systems of the company, including standard system as SAP, as well as other systems that the company may use to cover several business processes.

Multichannel Commerce - Integration and development


When defining an online store or webpage, everything is not focused on an attractive and innovative design. As important as the image are the usability, the access and the digital purchasing experience. The webpage must be attractive, deliver a pleasant and easy purchasing experience and promote the loyalty of the customers. It is also essential for the webpage to be operative, without errors, which is an aspect quite neglected in occasions.

This is why we always take a specific care on the design of the interfaces of each channel (web, mobile, in-store) and propose creative solutions and designs that follow the latest trend, but also in building interfaces that are also effective and user oriented. We follow the last standard in the functional user interfaces, designing the interaction with the objective of delivering to the visitors a rich and interactive experience.

Moreover, we support you in the maintenance of the interfaces and user experience in your different channels. Our experts in purchasing experience are at your disposal in order to help your brand improving their sales through all the channels of your business .

Multichannel Commerce - Design


We want to convert your visitors into customers. That is why we focus on understanding the purchasing behavior of your customers based on the product offered by your company and on their use in each sales channel.

It is essential to analyze this behavior and to know how the users are arriving to every sales channel (search engine, advertising, social network, etc), which actions they carry-out in each of them (information, purchasing, etc.), how many conversions are reached and why some visits terminate when everything was leading to the last step.

This and other aspects must be analyzed in order to understand the behaviors of the customers and improve the usability, the accessibility and the purchasing experience through each channel. All of this is focused on the same goal: reach a better traffic, a higher number of conversion from visitors to customers and as a result, a higher sales volume.

In order to do that, our consultants optimize your multichannel platform in order to compile automatically the relevant data on the purchasing behavior of your users, analyze these data using the proper tools, establish interrelationships and extract relevant factors for the optimization of the sales channels.

Multichannel Commerce - Optimization


ASPA offers consulting and system integration services on SAP ERP taking into account all the necessary tasks and steps for the implementation and evolutionary support of an SAP solution.:

Our abilities and our experienced consultants team allow us to deal with implementation projects in the business areas that are characterized by the high complexity of the business processes, and in which the correct application of SAP technology to the critical business processes results in an immediate benefice to our customer.

Moreover, the maintenance of a long-term relationship with our customers allow them to dispose of the support of a trustful company, expert in SAP solutions, who deeply knows and understands their business processes and requirements, and who can deal successfully with the continued improvement of their systems and business processes.

Summary of ERP SAP Services


Our SAP solutions

• Sales and Distribution (SD).

• SAP Retail.

• Master Data Management.

• Prices and Sales Management.

• Forecasting & Replenishment.

• Point Of Sale Data Management.

• SAP CRM

• Mobile Sales & Service.

• Internet Sales.

• Marketing & Telesales.

• Service Interaction Center.

• Financial Accounting.

• Internal / Analytics Accounting.

• Fixed Assets.

• Investment Management.

• Extended Treasury: SAP FSCM.

• Consolidation SEM-BPS and SAP BPC.

• Business Intelligence: SAP BOBJ.

• Planning SAP BW-IP and SAP BPC.

• Materials Management (MM)

• Material Requirement Planning.

• Purchasing of material & services.

• Suppliers invoice verification.

• Stock Management.

• SAP SRM

• Strategic sourcing.

• Content Management.

• Operative supply.

• Communication with supplier.

• Warehouse Management (WM)

• Production Planning (PP)

• Shop Floor Control (PP)

• Logistics Execution (LE)

• Transportation Management (LE-TR)

• Integration with automatic warehouses

• systems.

• Integration with Radio frequency devices.

• Project Management (PS).

• Plant Maintenance (PM).

• Customer Service (CS).

• Quality Management (QM).

• Enterprise Content Management (ECM).

• Environment, Health & Safety (EHS).

• ABAP Development Workbench .

• SAP Data Warehouse (BW).

• SAP Knowledge Management.

• SAP Exchange Infrastructure.

• SAP Mobile Infrastructure.

• SAP Auto-ID Infrastructure.

• SAP Web Application Server .

FINANCE SALES PURCHASING

SUPPLY CHAIN MANAGEMENT SAP PLM BI & TECHNOLOGY


Specific solutions

• Integration with Material Management (MM), Sales Distribution (SD) and Warehouse Management (WM) for daily warehouse operations.

• Interface between SAP & external server that manages and control the RF devices.

• Label printing in multiple format.

• Barcode reading (1d/2d) for inbound processes, placements, picking, packing and outbound processes.

RADIO FREQUENCY SYSTEMS INTEGRATION WITH WAREHOUSE SYSTEMS

CONNEXION WITH MOBILE DEVICES DIGITALIZATION SYST. / ELECTRONIC INVOICES

• Decisional mobile devices for: Decisions, approval, reports consulting, etc.

• Sales mobile devices for: Availability check, credit management, sales order entry, etc.

• Maintenance mobile devices for: breakdown resolution, meters reading…

• Warehouse mobile devices or plant control devices for: Notifications, warehouse movements, consumptions, etc.

• Yard Management.

• Inbound processes management.

• Outbound processes management.

• Cross-docking.

• Internal processes management.

• Design and optimization of the warehouse layouts

• Handling Units Management.

• Automation of processes through Radio Frequency use.

• Integration with robots, sorters and automatic

warehouses.

• Scanning, digitalization and storage of documents.

• Data capture in suppliers invoices and posting in SAP.

• Extraction of documents in different formats: printed, faxes, e-mail, XML files, etc.

• Electronic Invoice.


As an add-on to the implementation of SAP solutions, ASPA is also able to deliver services for the implementation and maintenance of documents digitalization solutions through our alliance with Readsoft, one of the world leader in document digitalization solutions.

Readsoft solutions allow you to reduce to the minimum the efforts of manual data entry like the reception, verification and posting of delivery notes and invoices.

With Readsoft Invoices you will be able to:

Document digitalization systems

Save Cost Save the costs from the manual

verification and introduction

of the information.

Improved Accounting Control Accounting status will be quicker and more precise. Moreover, access to the invoice document will be eased.

Better relationship with

your suppliers Due to a more flexible processing of

the invoices, discount for prompt payments will be raised.

Better satisfaction of

your employees Your employee will be able to focus in other tasks with more added-value instead of wasting his time with manual data introduction.


Our service Quality Application Management by ASPA, is carried out from our maintenance center, with quality certified processes, and covers different maintenance and support application models that our customers require us:

Service in AMS mode, Quality Application Management by ASPA, is managed through our quality certified processes, in which ASPA assumes the entire responsibility in the organization and execution of the service, establishing with our customer an objective service level which is evaluated continuously using metric monitoring and though the valuation of the grade of satisfaction of our customers.

Remote Maintenance Service, with which the maintenance is carried-out from our office and managed in a collaborative way, carrying-out a periodic follow-up in which the tasks to be done are established and monitored.

On-site support services, in which we offer to our customer expert consultants of different business area. This service is managed by our customers directly, being his responsibilities the tasks assignment and monitoring of their execution.

Quality Application Management by ASPA


The best asset of ASPA is its human resources.

Our differential value is to count on a team of professionals highly experienced, able to identify the requirements of our customers, offer value added proposal and undertake the necessary projects in order to implement the system solutions.

Our team has its own mark of identity, being formed by professionals that bring:

Deep knowledge of SAP and hybris solutions and of the different business processes in the business landscapes that constitute our focus of specialization.

Broad experience in the realization of SAP and hybris implementation, from which they not only bring knowledge of the solutions, but also a high quality in the project management, team management, risk identification, flexibility facing critical situation, etc.

Usual collaborations with SAP and hybris: direct contact with the manufacturer of the solutions.

Superior Academic Qualifications, mainly in engineering, economics and marketing, that allow us to engage high level dialog with our customers, as well as a high capacity to analyze and search for solutions to when facing issues.

Our team of professionals


In ASPA we want our company to become a learning platform for our consultants, and we continuously promote learning, with internal training as well as with “training on the job” from senior consultants. The training and permanent flow of new experiences is making the acquisition of knowledge one of the most important value for our consultants and the main differential value for our company.

Our team of professionals


Our recognition as SAP and hybris Partner allows us to cover all the business activities, from the sale of licenses to the sale of professional consulting services and solution maintenance.

It also allows us to work in a collaborative way with the manufacturers of the solutions, having at any moment the most updated information regarding the last initiatives, tools functions developed for the systems.

Strategic alliances


ASPA also maintains alliances with some of the leading companies in their respective business area, thanks to which we can extend our offer of solutions, platforms and specific services integrated with SAP.

Scanners and RF devices. Wireless Technologies. RFID technology.

Solutions for Invoice Automation. Document Management Solutions. Information extraction of document in different formats.

Retail and Distribution solutions. Point of Sales Terminals. SAT for Point of Sales Terminals, PCs y Servers. Helpdesk services for stores.

Other alliances


Some of our customers