april 2011 tech-essentials_webinar
TRANSCRIPT
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“7% of a company's operating expense is Information Tech.”
Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
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Technology BudgetWho has one?
Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
Less than 20 staff More than 20 staff42% 66%
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http://nptechsurvey.wordpress.com/
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87% of nonprofitsspend less than 4%
of their budgeton technology.
Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
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Technology Plan
Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
<=20 staff >20 staff
31% 67%
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www.nten.org/research
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22% of nonprofitshave a
technologycommittee.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
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Who should be on your TechCommittee?
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By Joni Podolsky
Edited By Holly RossKatrin VerclasAlison Levine
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http://www.ncvo-vol.org.uk/advice-support/ict/publications
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Technology Strategy and Planning Process
PreliminaryAssessmentInventoryStaff skills assessmentCurrent and prior year IT operating costsInitial list of potential projectsAny additional relevant background materials (e.g., technology usage policies)
Meeting 1: Envision1. Ensure agreement on I.T. “Current Reality”2. Identify processes for obtaining additional information needed
Meeting 3: Prioritize IISelect strategy and sequenceDetailed review of resources required
Project PrioritizationIdentify and categorize projectsResearch high-level details on alternative solutions
Meeting 2: Prioritize IClassify projects into categories, e.g.- “Quick wins”- Strategically essential- Need more info
Identify Implementation Sequence and ResourcesDraft implementation planSelect resources (internal vs. external, build vs. buy)Define RFI/RFP processes
Detailed Implementation PlanningCost detailsAssign specific responsibilitiesTimetableIdentify key issues/risks
Meeting 4: ActFinalize planImplementation kickoffIdentify circumstances required for committee to reconvene
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Tech Essentials
1.Computer2.Internet infrastructure (security, backup)3.Printing and Imaging4.Training5.Voice communications infrastructure6.Basic Applications (documents, accounting)7.Collaboration systems8.Databases9.Website and Storytelling
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highwayt.highwayt.org
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Computer
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$800+1-year warranty5-year life
$1,300+3-year warranty3-year life
www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)
$400+1-year warranty3-year life
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1 2 3 4 5
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1 2 3 4 5
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Internet & Basic
Infrastructure
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Fast(er) Internet is (almost)
ALWAYS worth the cost
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• Dialup• Standard DSL• Premium DSL• T1• Bonded T1• AT&T Uverse from 1up 3dwn to 3up 24dwn• Cable 1up 5dwn to 10up and 50 or 105dwn
BAD TO BEST…
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Standard DSL download speed (1.5 Mbps)
Standard DSL upload speed (384 kbps)
T1 Line (1.5 Mbps)download & upload
“symmetrical”
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WHY BANDWITH MATTERS…
• Update traffic
• Email traffic
• Hosted application traffic
• Productivity (time really IS money..)
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www.LogMeIn.com
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Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600.
Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)
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www.mozy.com/non-profit
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Printing and Imaging
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Laserprinter Inkjet
Networkedcopier
Colorlaser
Total Cost: Hardware + Replenishables + Maintenance + Ease of Use
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www.hpeprint.com
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http://wolber.me/ScansnapS1300
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Training and Support
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Office.Microsoft.comFree training and demos for Office and More!
32
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${#}
www.microsoft.com/atwork/
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http://www.techsoup.org/learningcenter/
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Voice
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www.FreeConferenceCall.com
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Office Software
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${#}
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http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html
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http://www.microsoft.com/Security_Essentials/
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www.idealware.org
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Collaboration Systems
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www.sherweb.com
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www.google.com/nonprofits/
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docs.google.com
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www.MeetingWizard.com
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gotomeeting.com fuzemeeting.com
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Databases
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60%Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
22% 32%
FinancialsDonor
ManagementVolunteersClients
37%
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List functional requirements (3 meetings, 1 hour each)
Identify options (up to 4 hours per participant)
Discuss alternatives; narrow list of options (2 meetings)
Get product details
Vendor demos
Calls to real users
User visits
Decision
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1 2 3 4 5
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www.salesforcefoundation.org
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http://www.verticalresponse.com/non-profits/
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www.ConstantContact.com
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http://www.eventbrite.com/npo
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Website & Storytelling Tools
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http://www.dreamhost.com/hosting-nonprofit.html
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www.wordpress.com
Express yourself..start a blog
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www.WildApricot.com
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https://www.paypal.com/nonprofits
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http://www.e-benchmarksstudy.com/
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www.allforgood.org/posting
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http://www.diigo.com
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http://www.diigo.com/user/andywolber
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http://www.delicious.com/highwayt
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Next steps...