appropriate warehouse automation - cilt

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PRODUCTS PRODUCTS SOLUTIONS SOLUTIONS SEGMENTS SEGMENTS REFERENCES REFERENCES COMPANY COMPANY WELCOME Noel Blake Business Development Manager Vanderlande Industries

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This presentation was initially given at a Chartered Institute of Logistics and Transport (CILT) Seminar and discusses when and how it\'s correct to introduce automation to a warehouse or distribution centre.

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Page 1: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

WELCOME

Noel Blake Business Development Manager

Vanderlande Industries

Page 2: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Warehouse Design and Appropriate Automation

The thought processes when considering warehouse design and appropriate automation:

•Knowing when to move on from a manual process •Where are the savings? •Picking methods and the art of the possible

AGENDA

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PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

ADVERTISING FEATURE… ☺

Page 4: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Automated Material Handling Systems• From Concept to Life Cycle Support

• From Small to Large

OUR CORE BUSINESS

Page 5: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

REFERENCES

Page 6: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Veghel, The Netherlands

Page 7: Appropriate Warehouse Automation - CILT

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A Warehouse ?FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

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PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

Page 9: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Why is warehouse design so important?

80% of warehouse Building costs are in the floor slab and roof

In traditional rack storage systems 60% of the space is aisles

>60% of warehouse running costs are related to order picking

TLI/WERC Warehouse Benchmarking Survey (‘03) © Edward H Frazelle PhD

Page 10: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Why Automate?Drivers for warehouse automation

• Increasingly high customer service levels

• Difficulty to attract and retain qualified staff

• Scarcity of affordable warehouse space

• Pressure to reduce operational costs

• Increasing health, safety and ergonomics regulations

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 11: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

“Whilst both improved service and lower costs are significant reasons for companies to implement warehouse automation, it is the imperative of the need to accommodate growth that is found to be the main reason.”

Supply Chain Management: An International Journal, 2007, Vol 12(2) pp129-138Authors: Baker, P. & Halim, Z.An exploration of warehouse automation implementations: cost, service and flexibility issues

“In summary, it appears from industry figures that the adoption of warehouse automation is continuing to grow and, from this research, the main reasons are

associated with growth, cost and service.”

Why Automate?

Page 12: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Benefits of AutomationAn automated warehouse / distribution centre enables:• Item picking productivity up to 1.000 lines / man hour

• 40% reduction of order picking cost per case

• Order picking accuracy up to 99,99%

• Triple throughput per m2 in your warehouse

• 5-10 minutes learning curve of new operators

• Order lead time < 1 hour

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

GrowthGrowthCostCost

ServiceService

Page 13: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Focus on the entire goods flow (from goods receiving, storage, orderpicking up to shipping) and the related information flow

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 14: Appropriate Warehouse Automation - CILT

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receiving storage picking packingconsolidation

shipping

Material flow

Design Process

Distribution Centre Processes

Page 15: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

“There is nothing so useless as doing efficiently that which should not be done at all.”

(Peter Drucker, 1909-2005, Austrian born US management guru, writer and seminal business thinker.)

Page 16: Appropriate Warehouse Automation - CILT

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Appropriate mechanisation / automation….

Page 17: Appropriate Warehouse Automation - CILT

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Appropriate mechanisation / automation….

Page 18: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 19: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 20: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 21: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 22: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 23: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 24: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 25: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Appropriate mechanisation / automation….

Page 26: Appropriate Warehouse Automation - CILT

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OPERATING COSTS IN THE WAREHOUSEFOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Receiving

Putaway

Order Picking

Shipping

World-Class Warehouse and Material Handling, Edward H Frazelle Ph.D

Page 27: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT USP Benchmark Database

The Process of Picking

Page 28: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Order Picking

• 50% of traditional warehousing cost

• 55% of order picking is travelling

Warehousing cost (manual warehouse)

18%

50%

14%

18%ReceivingOrderpicking StorageShipping

55%15%

10%20%

TravellingSearchingExtractingPaperwork

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 29: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Picking Concept Selection

100

1000

10000

100000

100 1000 10000 100000picks/hour

# S

KU compact pick zone pick

order distribution

batch pick

order pick

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 30: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

BPSBatch Picking System (BPS)

• Combining product demand for multiple orders into one pick instruction

• Picked products are sorted in second step

– Manually by operators

– Automatically by mechanised sortation

• Suitable for very large range of SKUs and throughput volume

Benefits

• Reduction of walking distance up to 90%• Minimise # pick walks• Avoid congestion• 99,99% delivery accuracy• Traceability

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 31: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

ZPSZone Picking System (ZPS)

• Wide range of applications

• Operators responsible for a zone

• Order totes / cartons travel from zone to zone

• Supported by RF, pick-to-light andpick-by-voice

Benefits

• Reduction of walking distance• No operator congestion in aisles• Short processing times• Structured process, reduction of errors• Allows for pick/pack with single handling• Easy applicable

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 32: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

ODSOrder Distribution System (ODS)

• Suitable for:Low range of products but high picks per hourHigh level of synergy between orders

• Pros:High operator efficiencyPick directly into shipping unitVery efficient for fast moving items

• Cons:High level of automationControls complexityCapital intensive

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 33: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

CPSCompact Picking System (CPS)

• Goods to man system

• Suitable for retail, wholesale and B2C

• PICK@EASE ergonomic workstation

Benefits

• Sustainable performance 900 lines / hour

• Improve storage density by 60%• High customer service levels

– Accuracy 99,99%– Order leadtime < 1 hour– Rush order < 10 minutes

• 5 – 10 minutes learning curve• Certified and tested ergonomics (TNO / TÜV)

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 34: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Item Picking SystemsFOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 35: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Item Picking Systems…the future!FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 36: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Case Picking SystemsFOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Order Picking

Benefits

• Very simple• High flexibility• Relatively low cost

Page 37: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Case Picking SystemsFOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Order Picking

Cons• Labour intensive• Ergonomically not optimal• Sensitive to picking errors• Pick sequence not flexible• Damaged products to store• Mixing MHE with people• Workload balancing and aisle

congestion

Page 38: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

Standard routing, up and down

Page 39: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

Standard routing, with cross over tunnels

Page 40: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT Optimised Slotting

Page 41: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

11.2% reduction in picking costs

3% larger facility

Russell Meller, professor of industrial engineering and director of the Centerfor Engineering Logistics and Distribution at the University of Arkansas

Page 42: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

20.4% reduction in picking costs

Russell Meller, professor of industrial engineering and director of the Centerfor Engineering Logistics and Distribution at the University of Arkansas

Page 43: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

Appropriate Automation…..

Page 44: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Case Picking SystemsBatch Picking System (BPS) / Pick-to-belt

• Orders are grouped in batches

• Operators places products on a conveyor belt

• Products are sorted to consolidate the orders

• Especially used in food, non-food and fashion

Benefits

• Reduction of walking distance up to 90%• Minimise # pick walks• Avoid congestion• 99,99% delivery accuracy• Traceability

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 45: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Case Picking SystemsAutomated tote picking (ATP)

• Totes are stored in automated storage & retrieval system

• Transport to palletising

• Automatic palletising

• Particularly suitable for fresh foods(dairy, bread, meat, fruits & vegetables)

Benefits

• Hardly any manual labour necessary• No people in cold store• Increase storage density up to 60%• Energy efficiency

(compact storage in cold store)• Store friendly delivery

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 46: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Cross Docking• Cross Docking is a supply chain concept where

the DC does not keep stock.• All cases are distributed to the shops the same

day• Most applied in food, fashion & high tech• Automated cross docking based on sortation

gives many benefits– 50% reduction of manual labour– Triple throughput per m2 in the DC– Store-friendly delivery– 100% correct deliveries are ensured – Supply chain visibility (tracking and

tracing)

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

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PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

Case Picking SystemsAutomated case picking (ACP)

• Fully automated picking of cartons and totes with different dimensions and shapes

• Suitable for (food) retail

• Justifiable from 20.000 cases/day

• Pay back time less than 4 years

Benefits

• 40% reduction of order picking cost per case • No dependency on labour resources • Avoidance of the ergonomic and safety risks of

traditional warehouses• Store friendly delivery multiple store formats • 100% accuracy (fully automated picking)• Short lead time (1st pallet ready in 15 min.)• Less floorspace required.

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 48: Appropriate Warehouse Automation - CILT

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Integrated Picking Systems• Integrated picking systems can contain

items, cases, totes as well as pallets

• Each product is picked via the most suitable order picking method

• Consolidation of the different flows is required

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 49: Appropriate Warehouse Automation - CILT

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Summary of Trends in ConceptsGeneral focus on:Integrated Warehouse approachIncreased mechanisation - FTE reductionAutomated consolidation modulesErgonomicsSpace saving solutionsProven technology

Goods to Man Solutions:Reductions in FTE, footprint and errorsBulk storage:

pallet highbays or miniload storesEquipment is becoming faster & cheaperErgonomicsHigh capacity workstationsShort learning periods for new personnel

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

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Summary of Approach to Automation• Data, data and more data.• Understand the processes fully• Consider the business drivers

– Space– Service levels– Ergonomics– FTE levels– Return On Investment (ROI)– Return On Capital Employed (ROCE)

• Did I mention data….

Accept it’s complicated and get advice…!

FOOD

CARE/PHARMA

NON FOOD

MEDIA/GAMES

B2C

PARTS & COMPONENTS

3PL

AUTOMOTIVE

FOOTWEAR

APPAREL

Page 51: Appropriate Warehouse Automation - CILT

PRODUCTSPRODUCTS SOLUTIONSSOLUTIONS SEGMENTSSEGMENTS REFERENCESREFERENCES COMPANYCOMPANY

GOODS RECEIVING

STORAGE

ORDER PICKING

SORTATION

CROSS DOCKING

CONSOLIDATION & SHIPPING

INTERNAL TRANSPORT

WAREHOUSE MANAGEMENT

Thank you for your attention

Noel [email protected]+44 7739 892531