“speedier & more effective implementation of e governance … · 2016-05-23 · •presently,...
TRANSCRIPT
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eGovernance & Uttar Pradesh Status
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October 22, 2010
Empowering Rural Masses
“Speedier & More Effective Implementation of e-Governance Projects”
To provide Government Services to citizens at their door step using
Electronics Delivery System (EDS) in an efficient manner and at an
affordable cost
1.) ESTABLISH A COMMON OBJECTIVEeGovernance
Vision
Advantages
• Citizen will get those services at their doorstep for which they have to go to
block, tehsil and district level offices
• There will be saving of travelling expenditures and other expenses for the citizen
and citizen will be able to get Government Services in time bound manner.
• The citizen will need not to interact with the Government officials for the services
which will reduce the chances of their exploitation.
• Senior officials can monitor the daily progress of disposal of the application by
their subordinates and can have the better control over their working.
Main objective is to provide maximum G2C Services to Citizens
1.) ESTABLISH A COMMON OBJECTIVEeGovernance
Requirement for eGov Services Delivery
Core Infrastructure for
Delivery of ServicesPreparedness of Services
(Departmental Backend Computerization)
State Wide Area Network (SWAN)
State Data Centre (SDC)
Common Service Centres (CSCs)
Software Development
Data Digitization
Hardware Procurement
Networking (Including Horizontal Connectivity)
Capacity Building/Training
Service Delivery System
State Wide Area Network (SWAN)• All the 885 centre with 2Mbps bandwidth upto block level established out
of which 845 are fully operational
Status of Core Infrastructure Projects Under NeGP
Common Service Centres (CSCs)• Front-end delivery points for the delivery of Services being established at village
level (target – 17909)
• Performance of two SCAs were not satisfactory hence contract (with M/s 3i
Infotech Ltd. & M/s Comat Technology Pvt Ltd) for 6409 CSCs terminated and
new SCA (M/s Vayam Technologies Ltd has been selected and LOI issued)
• 5900 CSCs against remaining target of 11500 established, rest by March-2011.
• Remaining 6409 to be established by Nov-2011
State Data Centre
• M/s TCS Ltd has been selected as Data Centre Operator (DCO) to
establish and run the SDC
• Presently, the Data Centre of NIC, UP is being used for various eGov
applications
First State to have implemented eDistrict in
six District (Ghaziabad, Gautambudh Nagar,Sitapur, Sultanpur, Gorakhpur & Raebareilly
- 22 Services being delivered covering about
9% population of the State.
• Delivery of G2C Services through Single Window
• Complete Backend Computerization (Electronics Delivery System
& Digital Signature)
• Business Process Re-engineering done for eachService & GOs for new processes of delivery released .
eDISTRICT
Approximately 18 lacs certificates issued electronically
Preparation for Roll-out in
remaining 66 districts is on
1234567891011
SnService Sub-service
1 Certificate
1- Caste
2- Income
3- Domacile
4- Birth
5- Death
6- Handicap
2 Pension
7- Widow
8- Old Age
9- Handicap
3Employ-
ement10- Registration
SnService Sub-service
4Revenue
Court
11- Cause List
12- Case Tracking
13- Order Generation
5Dues &
Recovery
14- RC Citation
15- Recovery Recording
16- Recovery Status
6 Ration Card
17- New Ration Card
18- Ration Card Updation
19- Ration Card Surrender
20- Duplicate Ration Card
7 Complaint21- Complaints Registration
22- Complaints Tracking
Services under eDistrict
Such type of kiosks are required to be established at all Districts/Tehsil/Block Level under eDistrict Roll-out
State Service Delivery Gateway (SSDG)
• 35 Services of 09 department identified for which eForms are being
developed. NIC is Implementation agency for SSDG, State Portal
project.
• These forms will be available from CSCs by December-2010 across the
State
• For delivery of Services, Computers and other peripherals (1412 sets
with Broadband connectivity) for the officials responsible for the delivery
of services at the field level, are being provided.
• Six to Eight Servers along with other infrastructure is being established
in NIC
• Will cover 100% population of the State
NeGP
Service Delivery Gateway (List of Services)
NeGP
S.
No.
Name of
Department Services to be covered under SSDG
1
Food & Civil
Supplies
Department
1.1 Application for New Ration Card
1.2 Application for Renew Ration Card
1.3 Application for Amendments in Ration Card
1.4 Antodaya Yojna
2
Department of
Training &
Employment
2.1 Application for Registration
2.2 Application for renewal of Employee Registration
3
Department of
Health & Family
Welfare
3.1 Application for Birth/Death Certificate (urban)
3.2 Application for Medical Checkup
3.3 Application for Handicap Certificate
3.4 Application for Grant from Arogya Nidhi for BPL
3.5 Application for Janani Suraksha Yojna
4
Handicap
Welfare
Department
4.1 Application for Pension for Handicap Person
4.2 Application for loan to Handicap Person
4.3 Application for Marriage Grants
4.4 Application for Aids & Appliances
5Social Welfare
Department
5.1 Application for Old Age Pension
5.2 Application for Family Benefit Scheme
5.3 Application for Scholarship(Gen & SC/ST)
5.4 Application for Marriage & Illness Grant
5.5 Application for atrocities
6Panchayati Raj
Department
6.1 Application for copy of Kutumb Register
6.2 Application for Birth/Death Certificate (Rural)
7Revenue
Department
7.1 Application for Khatauni
7.2 Application for Khasra
7.3 Application for Domicile Certificate
7.4 Application for Caste Certificate
7.5 Application for Income Certificate
7.6 Application for Maps
8
Women Welfare
& Child
Development
Department
8.1 Application for Grant in Aid for widow Scheme
8.2 Application for Financial Assistance to women of Dowry Scheme
8.3 Application for Legal Assistance to Dowry Sufferers Women Scheme
8.4
Application for Grant for Marriage of daughter of Widow destitute women
scheme
8.5
Application for Dampati Puraskar scheme to promote widower marriage
under 35 yrs
9
Rural
Development
Department
9.1 Application for registration under NREGS
9.2 Application for work allotment under NREGS
9.3 Application under Indra Avas Yojna
SSDG Services …….
- Food & Civil Supplies
- Transport
- Home
- Panchayati Raj
- Urban Development
- Health and Family Welfare
- Finance
- Trade Tax
- Labour
- Agriculture
- Social Welfare
- Minorities Welfare
- Handicapped Welfare
- Backward Welfare
- Secondary Education
- Woman & Child Welfare
- Revenue
Mission Mode Projects
17 citizen centric departments namely;-
have been selected as Mission Mode Projects (Departments) in the State and
activities for the preparedness of the services in these departments have
been started.
- Software development for the Services
- Hardware procurement
- Networking including Horizontal connectivity
- Training under Capacity Building
Mission Mode Projects
Work to be accomplished in MMPs
For successful implementation of the MMPs, it is required that concerned
takes full ownership of the scheme
LOKVANI & TEHSIL DIVAS
– Any Complainant can file his complaint from any of the
LOKVANI Centre and he can also track the status of his
complaint from the website
- Tehsil Divas is organised weekly at Tehsil HQ where
complainant gives his application which is uploaded on
Tehsil Divas server within 24 hours. The compliance is
updated and the complainant can track the status/remedial
action of his complaint on the web
• Lokvani & Tehsil Diwas are integrated and integration from
CSCs is proposed within one month.
Innovative eGovernance Initiatives
Food & Civil Supplies• Ration Card, Kerosene and Ration distribution details are
available on web
• SMART CARD (For citizen’s) Proposed – pilot successfully
implemented in few shops of District Sitapur – Bio-metric
authentication (35-40% fake card holders identified)
• Information regarding arrival of ration to fair price shop owners
and distributors (kotedars) through SMS
• Identification and authentication of fair price shop owners
through bio-metric (pilot implemented) before issuing them the
ration
Innovative eGovernance Initiatives
• Transfer of Scholarship using ICT
– direct transfer of fund to student account
• Approximately 3 cr students belonging to SC/ST, OBC,
Minorities and other weaker section benefited
Social Welfare Department
Scholarship
Innovative eGovernance Initiatives
• Old Age Pension to approximately 40 lacs senior citizens
through computerized processing
Old Age Pension
Home Department
• Under Common Integrated Police Application (CIPA)
project, 2700 computers installed in police stations –
in 493 police stations, FIR being lodged on
computers
• Crime & Criminal Tracking Network System (CCTNS– a MMP) being implemented in the State
Innovative eGovernance Initiatives
• Vehicle Registration, Road Tax Payment, Road Permit and
Fitness Certificate from Single Window
• Automated Calculation of Different Taxes
• Implemented in RTO and ARTO offices of 41 district
Transport Department - VAHAN
http://www.uptransport.org/
Innovative eGovernance Initiatives
Finance Department– KOSHVANI
• On-line System for State Financial
Management
• Provision for reporting upto
voucher/challan level and all types
of receipts
• All budget provisions, sanctions
and expenditure details are available
on web site
http://koshvani.up.nic.in
Innovative eGovernance Initiatives
Revenue Department – BHULEKH
• All the Land Records in the State have been digitized and
delivery of Records of Rights (RoRs) to farmers is only
through computers (Manual RoR totally banned)
• Digitized data of 20 crores land records of 2.50 crores
farmers of one lac+ villages in the State is available –
Implemented in all 317 tehsils of the State
• Process for delivery of these RoRs from CSCs is being
finalized and it is expected to be rolled out from CSCs
within a month
http://bhulekh.up.nic.in
Innovative eGovernance Initiatives
• Trade Tax Computerization
¼VAT½ started in January, 2008
• Back-end computerization for
Return Filling, Registration,
Electronic work flow for
receiving's. General Information
for citizens and traders are
available on the web
• Project implemented in 96 offices
across the State
http://comtax.up.nic.in/
Trade Tax Department – VAT
Innovative eGovernance Initiatives
Property Registration – Help to citizen in valuation of their property on the basis of circle rates
Chances of Revenue Losses reduced due to automated valuation
Transparent System and Electronic Storage of the Deeds
Generation of Encumbrance Certificates, Index Registers etc
Process for selection of Service Provider on PPP basis initiated
PRERNA Stamp & Registration Department
Innovative eGovernance Initiatives
Industrial Development Department – Nivesh Mitra
• On-line facility for filling application for setting up
industry in the State through single window concept and
approval in a time-bound manner
• Status of application for the applicant will be available
on-line
• On-line monitoring by the respective department
http://niveshmitra.up.nic.in
Innovative eGovernance Initiatives
Arogaya Yojana – District Baghpat
• Under NRHM, the scheme is implemented in which all section of the
society in rural areas are informed about vaccination, child care, safe
delivery etc using innovative ICT tools (through phone and SMS)
• In addition, they can get information on various health related subjects
through a call centre phone
Other Innovative eGovernance Initiatives at Districts
Arogaya Yojana – District Baghpat
JJSK – Jhansi Jan Seva Kendra• 24x7 Grievance Redressal System for the citizen in a time bound manner
• Complaints lodging through telephone call
• Review of default departments on every Thursday
• To avoid false complaints, the voice of the complaint is recorded and
through Phone-ID, tel phone number of the complainant is recorded
• Roles and responsibilities of each and every official is fixed and
monitored regularly
eGovernance
• 22 Services enabled in 06 pilot district shall be rolled out in remaining 66
districts by December-2011 subject to condition that GoI roll out scheme
is approved by GoI latest by Dec-2010.
• 35 Electronic Forms (eForms) to be made available from CSCs by
December-2010.
• It is expected that by March-2011, the DPRs of 17 MMP departments shall
be approved by GoI. After that, in next 1-2 years, i.e. by Dec-2012, the
MMPs will be implemented in the respective departments which shall give
approximately 50+ more services which will be available from CSCs
• 72 Services of various departments have been identified and instruction
along with their delivery process has been issued. It is expected that with
the roll-out of eDistrict and implementation of MMPs, these citizen centric
services with full back-end process automation shall be ready for delivery
from CSCs by March-2012.
Service Delivery – Future Plans
In all, approx 100+ citizen services with complete back-end process
automation shall be available in next 03 years which will have
coverage across the State and shall be delivered through CSCs also
eGovernance
• Capacity building training for middle class officers and those
operating at grass root level.
• Two experts should be deputed for all the Mission Mode
Departments under the capacity building head.
• Common framework (standard technology for service
delivery for all the States across the country) for issuance
of Land Records (Record of Rights) is required
• Opening of CSCs in phased manner and opening of one
Jan Suvidha Kendra in each Collectrate, Tehsil & Block
level from DIT funding.
• Additional provision for diesel for the SWAN POP Centers.
Challanges
eGovernance
• State Govt. should be allowed to use the savings of Sate
Data Center for future expansion as the State requires large
databases such as 20 Crore Land Records (RoR) of 2.5
Crore farmers, millions of transaction under VAT etc
• Connectivity (Including Horizontal Connectivity) is a major
issue – BSNL should offer special and affordable package for
CSCs and departmental horizontal connectivity with implified
approval procedures.
• CSCs to be declare BC (Business Correspondence) for
banks – initiative should be taken at GoI level
Challenges ………… cont.