annual report(1)[1]

www.toynbeehall.org.uk

Annual Report 2006-07

Toynbee Hall produces practical innovative programmes to meet theneeds of local people, improve conditions and enable communities to fulfil theirpotential.

We make a difference by developing local programmes that have thepower to become national solutions.

• We work with local people to improve conditions.

• We place volunteers at the heart of our work, providing the best of experiences.

• We create opportunities for the development of local people and staff.

• We deliver a standard of excellence in the practical innovative programmes provided.

• We pioneer research to enable our local programmes of action to become national solutions.

• We develop networks for positive change.

• To be a financially sustainable organisation, both in the short and long term.

Our Mission

Our Values

About Toynbee Hall 4

Message from the Chairman and Chief Executive 5

New projects started 6Young People & Families 6

Getting VerbalCreating Assets Live Music Now

Adult Advice and Education 8Safe Futures

Older People 8Link Age Plus

Ongoing projects 9Young People and Families 9

Oxford DaysGilwell Days

Adult Advice and Education 10SAFECapitaliseTransactSafe ExitSafe Exit Diversion SchemeDeesha English ClassesFree Legal Advice Centre

Older People 18Day Care CentreCharity Shop Surma Bangladeshi Pensioners’ Club

Barnett Research Centre 20Volunteering 21

List of volunteers

Future projects 24Young People and Families 24

AspireVJust TextTrace

Adult Advice and Education 25Deesha Women’s Volunteer and Training Project

Older People 25Elder Abuse

Financial Information 26

List of donors 28

Contents

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The voluntary sector continues to become ever more complex and ever more professional.As a political consensus about using charities to deliver services develops, instead ofgrants being negotiated by fundraisers we increasingly see contracts being negotiatedby lawyers. With an interest in venture philanthropy and more opportunities for fundingfrom the “new rich” in the City and elsewhere, there is an increased focus on value formoney and measurable impact. And as the public and the charity commission demandmore accountability from charities our duty to report on our work becomes more oner-ous. Toynbee Hall is meeting all of these challenges and in the 2006-2007 Financial Yearwe continued to show that our model as a multi-purpose organisation can continue tothrive in this environment.

As you will see from reading the Annual Report, along with our partners we have beenmaking a great success of Capitalise, London’s debt advice partnership. Toynbee Hall is the lead partner in this contract with the Department of Business, Enterprise andRegulatory Reform to provide face to face crisis debt advice across London, and theproject was launched within the year and is achieving great results. We hope to securefurther funding for the project in 2007-2008.

Work has continued in transforming our young people’s programme so that it meets theneeds of young people living in the East End of London today. Working with this group ofpeople can be challenging but success can have such a positive and long lasting effect.Toynbee Hall has a long record of delivering for young people and in future years I’msure that we’ll be able to report on still more success.

Other work that has continued this year includes the free legal advice centre (now in it’s110th year!), Safe Exit and the Safe Exit Diversion scheme, our fantastic work with olderpeople, including those in the local Bangladeshi community and the ongoing work infinancial inclusion through SAFE and Transact.

All of this effective and vital work is only possible because of the Toynbee Hall infrastruc-ture which allows disparate projects at different stages in theirdevelopment to sit comfortably alongside one another. Thisyear we have seen the first step toward the sustainabil-ity of the charity and the projects by recording asurplus for the year; this isn’t an anomaly, it’s thebeginning of a trend. The three year businessplan agreed by Trustees at the end of the yearunder review ensures that we will meet thefuture with confidence.

Christopher CoombeChairman

Luke GeogheganChief Executive

Message from the Chairman and Chief Executive

Toynbee Hall produces practical, innovative programmes for young people and families,adults and older people, to meet the needs of local residents, improve conditions andenable communities to fulfil their potential.

Based in Tower Hamlets in the East End of London, Toynbee Hall makes a difference byproducing local programmes that have the power to become national solutions, with aconstant and ongoing commitment to the development of social policy and networks forpositive change.

Tower Hamlets continues to be one of the most deprived areas in the country andToynbee Hall works with over 6,000 members of the community each year to supportthem to meet the challenges that they face and to encourage them to take control oftheir lives.

Each year, over 400 volunteers, some of whom are residents, bring their expertise to theservices that Toynbee Hall offers. We place volunteers at the heart of our work, alwaysensuring that we offer excellent opportunities for them to meet their personal goals anddevelop their own skills and networks.

About Toynbee Hall

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Young People and Families

Getting VerbalThis music project, started in November 2006, aimed to engage 50 young people fromyear 6 identified by their teachers as at risk of having difficulties during the transitionperiod from primary to secondary school. The three stages – think, express and achieve– encouraged them to explore the art of sound and celebrate their achievements througha finale concert.

Key achievements• 24 core participants, aged 10 and 11, from Harry Gosling and

Marion Richardson Schools.• An additional 100 students participated in the final showcase event.• Successful partnerships made with the Sonic Postcards project,

Point Blank studios and London Guildhall School of Music and Drama.

Volunteers involved: 5

Future developments and outlookThe project will continue into 2007-08 with additional new partners running some of the workshops.

Daniel, year 6 participant

Daniel was chosen for Getting Verbal due to his lack of confidence and self esteem whenhe was without his best friend. Before the project, Daniel could socialise with children whowere much younger than him, but would often shy away from the more confident of hispeers. He would opt to work alone or with his best friend rather than work in a small group.He would act inappropriately at times and often showed a significant difference in maturi-ty compared to others in the class. He would often get upset and cry over small incidentsand didn’t have the confidence to confront situations and deal with them appropriately.

Once he started the project Daniel showed a keen interest even though his bestfriend wasn’t attending. He started to work in pairs and slowly built up the con-

fidence to socialise with others. Giving him a project to focus on gave hima common interest with his partner, making it easy for him to start con-

versation and suggest ideas.

Daniel suffered family problems during the project which meanthis family moved to temporary accommodation an hour awayfrom school. However, due to the noticeable impact the projectwas having on him, his parents decided that he should contin-ue the project.

At the end of the project Daniel had made noticeable improve-ments in his social skills and confidence. He started to interact

with others in his year group and even appropriately dealt with aproblem he had with one of his peers. He was looking forward to

starting secondary school and said he would look out for the pupilsinvolved in the Toynbee Hall project.

Cheryl Butler, year 6 Teacher

Creating Assets Funded by the Citigroup Foundation, Creating Assets aimed to deliver financial educa-tion through the arts. The weekly workshops covered money related subjects such asplanning ahead, peer pressures, saving, shopping around and how to become a socialentrepreneur.

Through drama workshops the girls’ group wrote stories that inspired storyboard paint-ings by professional artist and Toynbee Hall’s Arts Projects Volunteer Co-ordinator, AnnaAapola. Led by professional music producer AJ Kwame, the boys created lyrics andmelodies and produced their final tracks in a professional music studio.

Key achievements • 17 participants, aged 13 to 19, drawn from Bethnal Green’s Wessex Centre

for Bangladeshi young women and Toynbee Hall’s Young Leaders group.• Each participant opened her/his own credit union account.• The project artworks were showcased at the Citigroup Tower in Canary Wharf.


Future developments and outlookToynbee Hall has developed Aspire, a modular programme for young people in second-ary school. The ‘Express’ module in the Aspire programme is a direct development ofthe Creating Assets pilot project and has been funded by the Citigroup Foundation.Financial capability is one of the outcomes of the Every Child Matters agenda andToynbee Hall will seek to develop its work in this area with young people.

Live Music Now This three-week taster project aimed to promote involvementin music and provide an inspirational experience for thegroups.

Key achievements • 40 participants, aged 7 to 70, including

Bangladeshi girls from the local Brownies, boys and girls from Harry Gosling and Christ Church primary schools and older people from Toynbee Hall’s Day Care Centre.

• Successful partnership working with Live Music Now, Battery Percussion and two professional musicians.

• 3-minute opera performance to Carmen with a professional singer and pianist.


Future developments and outlookToynbee Hall is launching an arts internship programmeled by Anna Aapola. The arts internship will develop newlygraduated artists and students who are seeking careers in community arts and education as well as benefiting a range of beneficiaries across Toynbee Hall’s projects.

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Adult Advice and Education Young People and Families

Safe Futures In 2006 Toynbee Hall was awarded a grant from the Department for Work and Pensions(DWP) to run a pensions education project for the staff of small and medium sized volun-tary sector organisations across London.

Aiming to raise awareness of options surrounding pensions and savings amongst lowpaid workers, the project offers a free information, training and support service to allpeople in their workplace to increase people’s understanding and financial capability tomake informed choices about pension options. Safe Futures aims particularly to reachwomen and ethnic minority workers.

Key achievements• 698 organisations took up the service. • 269 individuals benefited from a one to one session.


Future developments and outlookThis project runs until February 2008 with service provision winding up in late 2007.

‘I never knew how they (pensions) really worked, but now I feel better informed.’ N, aged 50

‘I’m 63 and still working. I didn’t expect to be still working but I don’t have enoughmoney to pay my bills and I thought the state pension would be enough. It isn’t.’

T, aged 63

Link Age PlusLink Age Plus is a Government initiated pilot programme, funded by the Department ofWork and Pensions (DWP), to tackle social exclusion among people aged 50 plus andparticularly those who are ‘harder to reach’, such as frailer people and people fromminority communities. There are eight Link Age Plus pilots running across the countryand Tower Hamlets is the only London borough involved. Toynbee Hall is one of fiveNetwork Centres in the borough.

Key achievements• Initiation of the project in early March 2007.• Successful recruitment of 2 project workers.


Future developments and outlookWe aim to attract over 800 attendees per quarter. Development will include increasedoutreach to local people aged over 50 to raise awareness of what is on offer at localorganisations and the introduction of new activities at Toynbee Hall’s Day Care Centreand Surma Bangladeshi Pensioner’s Club, including reflexology sessions, coffee mornings and participation in the UK’s Older People Day.

Oxford DaysThis aspect of the Young People and Families team’s work has been an annual fixturesince the 1980s. The day trips aim to help young people find out about what universitylife is really like, meet lecturers and students as positive role models and show theopportunities higher education can offer. The days involved a visit to Keble College atOxford University to take part in a physics lecture and a tour of the town and campus.

Key achievements• 111 particpants, aged 10 and 11, from Ben Jonson and Thomas Buxton schools.• A ‘graduation’ celebration at Oxford University.


Future developments and outlookRaising the aspirations of children, young people and their families continues to be a priority for Toynbee Hall. The Oxford Days provide an opportunity for young people tosee another side of life and create new dreams for themselves. In the coming yearToynbee Hall will seek to work closely with colleges in Oxford in order to benefit childrenand young people.

Gilwell DaysStarted in the 1980s, trips to Gilwell are another long running aspect of the YoungPeople and Families programme. The objective remains the same today: to offer young people with few advantages the opportunity to experience new outdoor activities andchallenges that motivate, raise self-esteem and serve to divert young people from crime. Activities this year included: swimming, conservation workshops, team challenges andgames, rock climbing, archery, campfires, pedal-karting, orienteering, shelter building, art,bug hunting, and daily chores.

Key achievements• 5 Gilwell days took place this spring between

February and April at Gilwell Park Scout Campsite in Epping Forest.

• 157 participants, aged 10 to12, and 21 teachers participated from five primary schools. (57% of the young people that participated qualified for free school meals.)

• Five partners supported the programme: the Metropolitan Police, Gilwell Park, Epping Forest Conservation Trust, Lincoln College, and Bancroft’s School.


Future developments and outlookIn 2007 this project will be renamed E1 Active.Following the structure of previous trips, 250 pri-mary school children from Tower Hamlets will have theopportunity to spend a day in the countryside with theirteachers and classmates trying new and exciting outdooractivities in June and July.

‘I had sooo much fun at Gilwell, I can’t wait to go back.’ child

‘Seeing the sun set over the lake is my favourite memory.’ child

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Adult Advice and Education

SAFE (Services Against Financial Exclusion)

This year SAFE has developed its financial education and advice provision and madelinks with a range of new organisations, including HM Prison Wandsworth where theBarclays funded project worker has developed training programmes for prisoners undertaking Advice and Guidance NVQs.

SAFE brokered a number of new relationships to facilitate access to financial services for those experiencing exclusion, such as making arrangements between LambethSavings and Credit Union and the Big Issue, allowing clients to access accounts if theyare sleeping rough by using the Big Issue address.

The project continues to provide services to a diverse range of clients through organisa-tions that are involved in the following types of work: substance misuse work, employa-bility projects, young people’s homeless hostels, prisons, tenant support (housing associations) and community groups.

Key achievements• A total of 223 one to one advice sessions given, of which 71% were with

new clients each quarter.• 139 workshops delivered reaching 901 people.• 13 traning sessions with partner organisations delivered with a total of

101 participants.• Two Bulbs, Benefits and Bank Accounts outreach events held, supporting

local people to access money advice, financial services and energy efficiency guidance.

• SAFE’s Money Matters column in the council’s free newspaper East End Life continues.

• SAFE responded to several government consultations including the Thoresen Review into ‘generic financial advice’, which seeks to provide non-branded advice about financial products to unreached areas of society.

• Monthly outreach drop-in at the Big Issue initiated to support. Big Issue vendors to access the most appropriate account for their needs.

• For the fourth year running SAFE delivered a summer programme as part of Tower Hamlets Summer University

aimed at local young people wishing to improve their financial capabilitythrough a course named ‘Think and Grow Rich’.

• One of the SAFE project workers joined the UK RemittancesTaskforce, an industry task force funded by the Department for International Development (DfID), as a consumer representative.


Future developments and outlook• Whilst progress has been made to reduce the number ofunbanked people in the UK, SAFE will continue to work withclients, the government and the banking industry to maximise

the scope and impact of this.• The Child Poverty Action Group (CPAG) along with SAFE will

launch the second edition of the Personal Finance Handbook,funded by Abbey, at the House of Commons.

• SAFE will research the efficacy of its work through revisiting formerclients to see what impact our work has had on their lives.

• The team will expand to include more project workers and to build on its previous debt support pilots.

Capitalise

Toynbee Hall is the lead partner for Capitalise – London’s Debt Advice Partnership.Initiated in early 2006 with £5.32m funding from the Government’s Financial InclusionFund, Capitalise aims to:

• provide locally-based, accessible and free face-to-face debt advice in priority London boroughs;

• join up debt provision across a range of providers in London and build enduring networks for further joint planning and delivery in the future;

• enable people to manage their debt and support them to manage their finances in the future;

• and to access clients at the earliest possible stage in the development of their problem and deal promptly and appropriately when clients present at points of crisis.

Key achievementsOverall

• 17 organisations provided debt advice across the most disadvantaged areas of London to 3,420 clients.

• 32 money advisers employed and trained, with a further 27 recruited for 2007-08. • High interest in recruitment (over 2500 applications sent; over 600 returned).• Liquid Money Advice, a new case management system, developed and set up

with all participants and all advisers trained to use this internet-based system. (This system is now being taken on by Advice UK to offer to its members).

• Capitalise brand established and increasing in awareness.

In outreach and referralCapitalise advisers are providing an outreach service on top of the participant-basedservice, either setting up a new outreach service or expanding an existing outreachservice:

• In East London, a full-time outreach service takes place in 10 locations across Tower Hamlets, Hackney, and Newham.

• Across the homeless sector, a full-time outreach service takes place in hostels and day centres across London.

• All other money advisers (except at the Royal Courts of Justice Advice Bureau) do at least one outreach within their own or a neighbouring borough.

In reducing financial exclusionTo reach financially excluded clients or those at risk of financial exclusion, Capitalise hasworked in the following ways:

• Most advisers already based in participants’ offices in areas of high deprivation and financial exclusion.

• Targeted outreach services including to hostels, small charities working with vulnerable people, Age Concerns, housing association offices on large estates, charities working with single parents, and two specific targeted services: Broadway’s homeless sector service and East London outreach service.

• Setting up outreach in targeted geographical areas such as Neighbourhood Renewal areas and ‘advice deserts’ in partnership with local authorities.

Volunteers involved: 40 (an additional 30 were trained)

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Future developments and outlookCapitalise aims to become the leading authority on debt and debt advice in London, and use this knowledge and profile to shape the debt advice service and to influenceGovernment policy and the financial services for the benefit of our clients.

Specific future developments include:• Work with smaller, targeted organisations to reach clients, including ex-offenders,

mental health patients and domestic violence sufferers. This has begun and will continue into year 2 of the project.

• Development of pan-London homeless/supported housing outreach service.• Expanding the services in GP surgeries. • Better use of the website as a resource for managers and advisers.

The Booth family

Capitalise helped a couple who, like many people, had got deeper and deeper into debtas they struggled to manage mortgage, credit card and other loan repayments. Theirdebts got out of control after the birth of their second set of twins meant that the motherhad to give up work. The sudden drop in income, combined with a big increase in familyexpenditure, meant debt repayments that were previously manageable became impossi-ble to meet. Capitalise was able to help the family work out how much debt they couldafford to repay each month and negotiate with creditors to agree a manageable and real-istic repayment schedule.

Transact

Transact, the national forum for financial inclusion, is a movement of over 800 organisa-tions and individuals dedicated to practicing and promoting financial inclusion for thebenefit of individual people experiencing hardship and poverty as a result of financialexclusion.

An original initiative of Toynbee Hall, Transact was developed to promote cohesionacross the financial inclusion sector and to raise awareness of the need for the expan-sion of financial inclusion work with other sectors. It acts as a resource for practitioners,facilitates links with policy-makers, influencers, funders, Government, the financial serv-ices industry and other associations to support shared thinking and common goals forfinancial inclusion as well as proactively promoting solutions.

Transact also administers the RBS Innovate fund. The fund, which was formerly knownas the RBS Financial Inclusion Innovation Fund, is part of a wider programme of activityby the Royal Bank of Scotland Group and means a further commitment of £100,000 tohelp promote financial awareness and activity for organisations new to the field of finan-cial inclusion.

Key Achievements• Developed existing programme of national events and thematic work, including

the Transact Conference held in March 2007 attended by 160 delegates and speakers from across the financial inclusion sector.

• Established the Transact Financial Inclusion and Housing Partnership Group.Built membership from over 500 to over 800 organisations and individuals.

• Developed the website content, including production of monthly e-bulletins and 22,177 recorded sessions on www.transact.org.uk.

• Quarterly paper newsletters disseminated to all partners.


Future developments and outlookIn the next 12 months Transact will focus on:

• Understanding the membership to provide avaluable service.

• Increasing the scope and impact of existing events and activities.

• Building thematic and regional work• Supporting the Government’s Now

Let’s Talk Money campaign.• Developing internal structures and

processes to strengthen Transact as an organisation.

• Increasing financial support and sustainability.

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Safe Exit

Safe Exit is an original initiative of Toynbee Hall, London Borough of Tower Hamlets,Metropolitan Police and Providence Row Charity. It has resulted in a number of projectoutcomes, the principle one being the Safe Exit Diversion Scheme which was launchedin June 2006.

Key achievements• Award winner of the London Voluntary Service Council Success Stories 2006 Award.• Update and dissemination of the Safe Exit Handbook - 51 disseminated since

April 2006.• Broadened membership of the Information Sharing Protocol with four additional

referral agencies signing up to it, bringing the total to 19. • Creation of the Housing Good Practice Group set up to support the re-opening

of a women’s hostel in Tower Hamlets and share good practice amongst services providing housing to women involved in prostitution.

• Presentation of the Safe Exit project to an inter-departmental ministerial meeting including five ministers.

• National media coverage including Guardian and Regeneration and Renewal articles on kerb crawling.

• Commissioned the Child and Women Abuse Studies Unit at London Metropolitan University to conduct new research into the demand for prostitution in east London.


Future developments and outlookThe Safe Exit team will work with SAFE to create a practitioners’ guide to identificationand address verification documents to assist clients, including women involved in prosti-tution, in accessing health, housing, benefits and banking services.

Other anticipated developments include: • Launch of demand research and development of a project to tackle demand.

• Facilitation of training sessions for forum partners on financial inclusion and safety planning for women experiencing domestic

violence.• Development of work in Tower Hamlets around housing.

• Development of service user involvement.

Safe Exit Diversion Scheme

The Diversion Scheme is part of the Safe Exit project and provides a practical, support-ive alternative to the criminal justice system for women who are arrested for the offencesof soliciting and loitering in Tower Hamlets. A close link between the Safe Exit partner-ship, the Metropolitan Police, the London Borough of Tower Hamlets and key local agen-cies ensures that women arrested for soliciting and loitering can receive support aroundtheir individual needs, and on completion of the scheme can get the criminal case dis-continued.

Key achievements• 25 different women accessed the diversion scheme with some accessing

more than once and the scheme was completed 33 times. • Over 50% of all women arrested completed the scheme (target – 20%).


Future developments and outlook

Targets for the coming year are for 75% of women arrested for soliciting or loitering tocontact the Diversion Scheme and 45% of those women to complete it. The team alsoplan to set up a satellite in one partner agency to meet clients.

Claire (not her real name)

Claire is British and in her 30’s. She has had the option to access the Diversion Scheme anumber of times which has helped her begin to address the problems she faces.

She works to support her own and her long-term partner’s drug habits. Whilst she nolonger injects, her drug habit remains a problem and she’s been infected with bothHepatitis B and C through sharing equipment with other drug users. Her Hepatitis status,drug use and poor nutrition means her physical health is not good and she isn’t registeredwith a GP.

Like all women who work in the sex industry there is a risk of sexually transmitted infec-tions. Claire uses condoms but had not had a sexual health check in a while and was wor-ried about her health. Following her first arrest she completed the Diversion Schemethrough accessing a sexual health service.

Because of problems with her benefits, Claire was in rent arrears and her benefits werestopped leaving her at risk of being evicted. On her second time through the scheme shewas referred for legal and benefits advice and again completed the scheme.

Although Claire continues to sex work and is likely to get re-arrested, she has benefitedfrom the Diversion Scheme. We hope that through the scheme she will continue to get thehelp and support she needs to improve her situation.

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Deesha English Classes

Deesha runs dedicated English language classes for Bangladeshi and other non-nativeEnglish speaking women in Tower Hamlets, and has an established network of agenciesand services to refer women to provide wider support. Within Toynbee Hall Deeshaworks in partnership with the Free Legal Advice Centre to refer clients to the Saturdaylegal advice session which focuses particularly on providing legal advice for women.

Key achievements• 47 women participated in the classes.• Enrichment trips to the Tower of London, National Gallery and

Trafalgar Square took place.• Practical classes on London Transport and at the Idea Store library. • 12 students participated in a creative writing and art project in English

and contributed to a public exhibition and small publication called Our East End.


Future developments and outlookThe Deesha English classes in the future will be part of a renewed wider support projectfor ethnic minority women in Tower Hamlets. This will include a training and volunteeringproject that is detailed on page 25. The Our East End project will develop through apublic workshop event at the Idea Store Whitechapel led by Deesha students and culmi-nate in a second publication.

Free Legal Advice Centre

The longest running of Toynbee Hall’s projects, the Free Legal Advice Centre opened in1898. The evening advice sessions cover housing, debt, family and children, consumercredit and immigration problems and there is a dedicated women only Saturday morningsession.

The centre is run by a full-time coordinator but is otherwise supported entirely by lawyersvolunteering their time for free. Volunteers are drawn largely from the younger membersof City firms of solicitors and their commitment helps people for whom such advicewould ordinarily be beyond their financial means. This can include homeless people,those in debt, Bangladeshi women and many others.

The centre holds the Community Legal Services (CLS) quality mark for general help,case work and debt advice, and the Office of the Immigration Services Commissioner(OISC) quality mark which shows that Toynbee Hall has met the standards laid down bythe OISC.

Key achievements• An average of 194 clients attended the centre every month.• The volunteer team contributed an average 160 hours of advice every month.• New debt evening initiated on Tuesday evenings due to high demand. • New regular volunteers from Allen and Overy and ABN Amro joined the team.


Future developments and outlookOver the next 12 months the centre aims to maintain the current number of sessions andserve just as many clients. The advice sessions provide valuable training for the youngvolunteer lawyers and the centre hopes to facilitate a debating cup in the future forwhich teams of legal volunteers would compete; the winning team gaining a valuableaccolade for their CVs.

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Day Care Centre

The Day Care Centre provides services for low to medium dependency vulnerable andisolated older people from Tower Hamlets including a minibus service to transport peo-ple with limited mobility to and from Toynbee Hall, personal care provision, breakfast andlunch clubs, and a range of social and recreational activities.

Key achievements• The Older People programme area gained Department for Work and Pensions

(DWP) accreditation this year, which means that Toynbee Hall is now licensed to handle applications for benefits and pension credits.

• Maintained position as one of the largest providers of day care facilities in the Spitalfields ward.

• The centre offered a range of activities including ballroom dancing, bingo, debt and money advice, entertainment sessions, keep fit, legal advice, music appreciation and shopping trips.

• Toynbee Hall was chosen to be one of five Link Age Plus Network Centres in Tower Hamlets on the strength of the quality of care provided by the Day Care Centre.

• The Help the Aged project worker based at Toynbee Hall started weekly one to one financial literacy advice sessions.


Future developments and outlookThe Day Care Centre will maintain the level of care it currently provides as well asincreasing the range of activities and information available as the Link Age Plus projectdevelops.

Irene, 79

My daughter phoned Toynbee Hall and found out about the centre. They said I could cometwo or three times a week but when I got here they must have liked me because they letme come for four or five days a week now! I’ve been coming for seven months, I think it’svery good. It gets me out of the house.

It would be quite different if I didn’t come because at my daughter’s house there isn’t a toi-let downstairs and here there’s an accessible toilet so I can stay for the afternoon withoutworrying. Everyone’s very friendly, I sit near the door so every time people go and come Isay hello. I come for lunch, which is nice, and I finish at 4pm.

[The project worker] is really fantastic. Everyone plays Bingo which I don’t really like, I’mnot in love with Bingo but I sit and watch them, and they play darts. Students come in onWednesdays to do activities and I find it interesting talking to them.

Toynbee Hall’s bus is full so my daughter brings me in my electric chair and picks me upin her car. I feel a sense of freedom now. My daughter bringing me so I can get out herehas completely changed my life. It’s been very good for me. When the centre was closedfor a holiday, I didn’t like that at all.

Charity Shop

In February 2007 the charity shop reopened after a refurbishment and with a reviewedbusiness plan. It now has a paid member of staff who runs the shop along with a smallteam of volunteers. Post launch takings have been buoyant and we now confidently lookforward to a successful year for the shop, the proceeds of which directly support theOlder People projects.


Surma Bangladeshi Pensioners’ ClubSurma Bangladeshi Pensioners’ Club is one of the longest running Bangladeshi pension-ers’ clubs in the UK. It provides a social club with activities ranging from excursionsalongside members of the Day Care Centre to Carom tournaments. It offers advice oncitizenship rights in the UK, provides a basic translation and interpretation service andenables Bangladeshi pensioners to access the benefits and services available to them.

Surma is committed to exploring new ways of ‘bridge-building’ across Toynbee Hall’sdiverse ethnic user groups; for the Muslim Festival Eid ul-Fitr (celebrating the end of themonth of Ramadan) Surma members and older people at the Day Care Centre cametogether for a party.

Key achievements• Over 100 regular attendees. • The Help the Aged project worker based at Toynbee Hall started weekly

one to one financial literacy advice sessions.• 25 older people attended the summer outing to Honeydale Farm to pick fruit

and vegetables. • Tower Hamlets Primary Care Trust delivered Cigarette Cessation advice

and follow-up sessions. • Attendees contributed their reminiscences about life in

the area as part of the East Side Community Heritage oral history project ‘Our Brick Lane’ and will also participate in the Trace projectduring the coming year.

• Renowned Bengali musician Mr. Himangshu Goshsami gave a series of music classes on Saturdaysand performances for club attendees.


Future developments and outlookSurma will continue to refer and signpostattendees to other services where neces-sary including Deesha, Capitalise and theFree Legal Advice Centre. Club attendees will participate in the development of the ElderAbuse project, detailed on page 25.

Link Age Plus will support massage sessions for theattendees and the Foreign and Commonwealth Office willpromote its ‘Helping the Black and Ethnic Minority Community totravel more safely’ campaign to Surma attendees. The benefits provided by the club will continue to be evaluated and a user survey will contribute to this.

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Barnett Research Centre

The Barnett Research Centre comprises both a library and an archive collection. Thelibrary has over 4,000 books covering the history of the settlement movement and hasparticular strengths in social policy and issues as well as social and economic history. This year a grant from the Heritage Lottery Fund made possible the refurbishment of theDonald Chesworth reading room and conservation of Toynbee Hall’s valuable archives.They include papers from its founding to the present day and personal papers of ourfounders, Canon Samuel Barnett and Henrietta Barnett.

Key achievements• At least three quarters of the entire library holdings catalogued and shelved,

with a lot of help from volunteers.• The librarian received and responded to approximately 90 enquiries from

local, national and international researchers. • The librarian co-organised Toynbee Hall’s very successful first engagement

with the London Open House festival; 800 people visited the old building over the course of a weekend in September 2006.

• The Barnett Research Centre secured funding for a joint project with the Young People and Families team. This local oral history project, Trace, will run from March 2007 to March 2008.


Future developments and outlookFollowing the resignation of Dr Kate Bradley, the coming year will see a new librariancome into post. Kate has moved on to be the Economic and Social Research CouncilPostdoctoral Fellow at the Centre for Contemporary British History, University of London.

The research centre is at the next phase in its development and is reviewing its servicedelivery plan to embed itself as an integral part of Toynbee Hall’s work both internally forstaff and projects and externally, from the local community to an international communityof researchers and social policy makers.

Volunteering

Volunteers bring talent, passion and drive to Toynbee Hall. In return, we provide opportu-nities for personal development. We encourage volunteers to acquire and develop skills,gain experience relevant to employment, broaden their range of social contacts andtake-up appropriate training and accreditation opportunities.

Residential VolunteersThe Residential volunteer programme at Toynbee Hall provides a unique opportunity fora small community of 15 active volunteers to live on-site for one year. Residential volun-teers are encouraged to work alongside our experienced staff and volunteers andbecome involved in our innovative projects, working with the poorest communities toimprove conditions in the East End of London. Key projects such as Safe Exit and ourcitizenship work were kick-started by residential volunteers.

Corporate Volunteering Toynbee Hall also develops customised opportunities for corporate partners throughoutthe year to support and develop our charitable objectives, and also to assist in meetingthe corporate social responsibility objectives of individual companies. Our corporate vol-unteering partnerships are strongly linked to those companies that provide funding tosupport our work.

Key achievements• Over 480 volunteers engaged with Toynbee Hall’s diverse work throughout the

year, across all our projects and core services, including fundraising, marketing and administration.

• Volunteers contributed 19,837 hours to Toynbee Hall. That’s an average 1,600 hours a month, last year it was 1,200 hours.

• Five volunteer and residential volunteer led projects took place: Deesha English Classes, Our East End, the Safe Exit evaluation, Project Redress and Young People and Families’ citizenship work.

• 17 internships taken up across projects and core services. • Residential volunteer Grace McWilliams was the

Ashtead Youth Work Volunteer.• Over 200 corporate volunteers got involved

in a range of activities.


Future developments and outlookThree sponsored residential volunteerplaces have been secured for the 2007-08 financial year. The RestorationAppeal will raise funds for the refurbish-ment of the upper parts of Toynbee Hallto re-house the residential volunteerswhere they originally lived when theToynbee Hall settlement was founded in1884.

Other plans for the coming year include:• Partnership with Graduate Forum will

place 25 internships across the programme areas.

• The Gift Appeal will engage over 100 corporate volunteers in December 2007.

• The Investing in Volunteers Award assessment took place in October 2007.• The Impact Assessment, an evaluation of volunteers’ experiences occurring

every 2 years, will take place.• Further development of V and youth volunteering.

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Volunteers

Older People

Ali Negyal, Chris Edwards, Chris Horsey, Enam Ali, Griffin Trust General, Helena Aktar, Jim Fribbance, Kris Hill, Mary Maxwell, Nessa Meherun, Raymond Glass, Razna Miah,

Admin, Estates & Volunteering

Beejal Parmar, Caroline Siyanbade, Dominic Wamika, Elaine Nutton, Jakub Rajewicz, Simon Rippon, Tony Howes, Yoanna Or

Appeals

Alex Bignell, Ali Mintz, Ali Negyal, Allan Ruka, Andrew King, Anna Aapola, Ayisha Ahmed,Bonnie Chiang, Chris Brewis, Chris Edwards, Christiane Pedros, Christina Petrie, DebsReynolds, Elaine Nutton, George Brewis, Isabella Rossi, James Paterson, Jane Healy, JennyDiggins, Jill McGimpsey, Jon Waters, Jonathan Gill, Juliette Green, Kris Hill, Layla Meehan,Lorna Logan, Magda Sikora, Michelle Wright, Neville Bass, Penny Coombe, Philippa Harrison,Phillip Howard, Polly Cassidy, Raphael Sylvester, Saamah Abdallah, Sally Miller, SaraMrowicki, Sara Nesbitt, Sarah Barker, Sarah Gallagher, Scott Paterson, Sean Hide, SiriolDavies, Sonia Weirauch, Suraja Begum, Thomas Lewis, Tim Scott, Ursula Westbury, Uzma Ali,Victoria Harrison, Vincenzo Rampulla, Vinet Campbell, Yang Bao, Zhuo Liu

Barnett Research Centre

Ali Negyal, Amanuel Gebrekdian, Anne Grant, Caitlin Verney, Daisy Wei, M Sharma, PollyCassidy, Selena Kirkland, Vincenzo Rampulla, Yoanna Or

Corporate

Over 200 volunteers from: ABN Amro, Allen & Overy, Citigroup, Linklaters, Lloyds of London,Lloyds TSB, Ogilvy & Mather, Royal Bank of Scotland, Royal & Sun Alliance, StandardChartered Bank

Residential

Ali Negyal, Andrew Bousfield, Anna Cookson,Anna Micheli, Ben Brind, Ben Hammond, Bill Turner, Cath Berry, Chris Brewis, DavidSwan, Debs Reynolds, Grace McWilliams,Isobel Sleeman, James Martin, JennyDiggins, Jon Waters, Kate Ryan, KrupaliPatel, Magda Sikora, Nick Jones, PollyCassidy, Ruth Fitzharris, Saamah Abdallah,Sara Nesbitt, Selena Kirkland, SiriolDavies, Uzma Ali, Vincenzo Rampulla

Trustees

Anis Rahman, Ben Rowland, ChristopherCoombe, Dr Cynthia White, Georgina Brewis,Max Weaver, Jane de Swiet, Nicola Marshall,Professor John Gabriel, Roger Harrison, Scott Cormack,Syed Sajedur Rahman, The Rt. Hon. The Viscount Hood

Ambassadors

The Most Reverend and Right Honourable Dr John Sentamu, Archbishop of York, Mr Jon Snow, Ms Polly Toynbee, The Dowager Lady Westbury CBE

Toynbee Hall would like to thank the following 480 volunteers for their enormous contribution in the last year:

Young People and Families:

Abbie Fry, Ali Miller, Alice Brennan, Alison Blake, Alison Evans, Andrew Heard, AndrewSaxton, Angus Meiklejohn, Anna Aapola, Anna Cookson, Anthea Scott, Anthony Mace, AsaiaPalacios, Aston Wood, Becky Jewiss, Ben Brind, Beth Ann Walters, Bobby Shay, CarolineMilten, Cath Berry, Catherine Smart, Charlotte Ellery, Charlotte Salathiel, Chris Brewis, ChrisEdwards, Chris Pegg, David Swan, David Vaiani, Deborah Reynolds, Debra Cadet, DebraHollon, Debs Reynolds, Dein Lawson, Devon Rath, Emily Fosters, Emma Burnett, EmmaWilliams, Farzana Rahman, Gary Shaw, Georgina Brewis, Grace McWilliams, Hamid Shaddad,Hannah Mackie, Hannah Siggers, Heather Holloway, Hollie Mills, Iain Smith, Ian McCabe, IanMurray, Isaac Blake, Jade Blackiston, James Kerridge, Jane de Swiet, Jason Lever, Jo Botha,Jon Waters, Jonny Murray, Jules Goodson, Juliette Green, Kate Dickety, Katy Wright, KeithWood, Kelly Mackay, Kelly Padden, Kenneth Baillie, Khalid Rashid, Kim Nolan, Kristen Roy,Laila Khan, Leena Ramlochun, Lindsay Berard, Lizzie Powell, Lizzie Usher, Lou Frame, LucyBrown, Lucy Francis, Magda Sikora, Maria Neophytou, Martin Page, Mary Aldred, MichaelAbiola, Mike Desborough, Neil Carson, Nicholas Kitaruth, Nick Holding, Nicola Mostert, Nikath Acktar, Nikki Corcoran, Nuril Ali, Ottilie Ratcliffe, Peter Botha, Peter Litvin, PeterWilliams, Phillip Howard, Piers Osbourne, Punam Vaja, Rebecca White, Rosa Collin-Kluge,Rowena Lewis, Roxane Cantu, Roxanne Dedridge, Rupsana Khanom, Saamah Abdallah, SallyMiller, Sammy Morales, Samuel Walker, Sara Nesbitt, Sarah Gallagher, Sasha Ryazantsev,Sharmin Islam, Simon Powell, Sophie Banner, Sophie Springett, Stephanie Norman, StephenBarry, Tania Hill, Thomas Lewis, Tom Kerridge, Tony Singh, Victoria Pearce, VincenzoRampulla, Wen-Ching Un, Yogesh Sholakurpar, Zayla Burns

Adult Advice & Education

Abdullah Milhim, Ali Negyal, Ayisha Ahmed, Ben Moody, Brian Thayer, Bridget Cox, CristabelSilva, Dalia Ben-Galim, David Swan, Debra Cadet, Erel Onyecherelam, Erica Or, GillianMurton, Helen Aynsley, Helen de Naurois, Jakir Miah, Jakub Rajewicz, Jaques Thomas, JayPatel, Jo Lee Morrison, Jon Waters, Karen Gorman, Kenisha Wiggs, Leah Jones, LorenaArocha, Lucilla Bertolli, Magda Sikora, Mary Gayton, Merle Maxwell-Flavius, Natasha Adjori,Neliswa Katsube-Bell, Paul Riseborough, Polly Cassidy, Rachel Reeves, RaghavanSelvaratnam, Rizwana Ansani, Rose Martin, Saamah Abdallah, Sally Miller, Sara Nesbitt, SarahGallagher, Shamsun Islam, Siriol Davies, Suraja Begum, Suzy Norman, Tamara Idelson, UzmaAli, Victoria Harrison, Vincenzo Rampulla

Legal Advice

Abbi Rayfield, Amy Clements, Andrew Johnson, Ben Baumberg, Ben Giaretta, Brian Tomlinson,Claire Spight, Dan Bunting, Daniel Tunkel, David Strachan, Debbie Nathan, Dorothy Herman,Elizabeth Paterson, Eryne Lim, Far Khan, Isha Keymist, Jackie Bunce, Jamie Liddington, JerryDuring, Joe Rigler, Laxmi Patel, Layla Meehan, Lorna Brazell, Mark Baumohl, Niel Budd, PaulWilmshurst, Paulette Brooks, Peter Jones, Rasheda Nicolson, Rebecca Vanstone, RichardMacmillan, Richard Thomas, Sandra Villani, Sean Gabbitas, Sharmin Choudhury, ShonaPower, Simon Budge, Tandeep Minhas, Taz Begum, Zeenat Karim

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Just TextJust Text is an innovative interfaith project that aims to engage young people fromJewish, Muslim and Christian heritages across London in dialogue and debate aboutyouth issues and faith in contemporary Britain. Through initiating dialogue betweenyoung people in a safe and open forum the project will address the issues they careabout in the context of their own convictions and an interfaith understanding.

Initially the project will engage up to 30 young people aged 14 to 19 in workshops andan event to raise aspirations will be held at Cambridge University for all the participants.

Begins: June 07

VV is an independent national charity that champions youth volunteering in England andaims to enable a lasting change in the quality, quantity and diversity of youth volunteer-ing. The ‘V team’ within the Young People and Families team will be working across theborough and aims to get 450 young people, aged 16-25, from Tower Hamlets into volun-teering.

The V team will focus on three main areas of work: encouraging more youth volunteeringwithin Toynbee Hall, capacity building in community organisations across the boroughand encouraging more young people from the area to volunteer.

Begins: June 2007

TraceA joint project between Toynbee Hall’s Young People and Families team and the BarnettResearch Centre, Trace will focus on the history of youth clubs and youth work atToynbee Hall as a basis for exploring broader themes about the leisure time of youngpeople in London in the last 60 years. A core group of 20 young people will lead ondesign and delivery and up to 120 young people will benefit from involvement in thisproject over 12 months.

Begins: June 2007

AspireThis project will work with 150 young people aged 14 and 15 from London’s East Endwho are ‘excluded within school’, providing a structured programme of accredited activi-ties to raise aspirations and confidence, and to develop interpersonal and organisationalskills. It will run in three statges: Think – engaging in citizenship learning; Express – cre-ative music and arts with a financial education bias (linked to Arts Award accreditation);and Achieve – experiencing new outdoor activity challenges (linked to Duke ofEdinburgh Award accreditation).

Begins: September 2007

Deesha Women’s Training & Volunteering ProjectThe Training & Volunteering Project is a new aspect of Deesha that aims to provide aunique opportunity for 15 women to receive training and then volunteer to support othervulnerable women in organisations across Tower Hamlets.

The training course will cover a range of modules including basic awareness of domes-tic violence, IT skills, cultural awareness, impact of domestic violence on children andfamilies, basic administration and office skills and others. After completion of this trainingToynbee Hall will support the women to find placements in partner organisations to gainvaluable volunteering experience.

Begins: August 2007

Elder AbuseFunded by Comic Relief, Toynbee Hall will create an awareness-raising and outreachcampaign around elder abuse focusing on vulnerable and isolated older people andparticularly older Bangladeshi women.

It aims to involve Toynbee Hall’s existing beneficiaries in designing the campaign aroundwhat elder abuse is and what services are available for those at risk of or experiencingneglect or abuse whilst gaining an overview of the scale of elder abuse in TowerHamlets and particularly within the Bangladeshi community. Outcomes of the project willbe to develop a model of best practice for tackling elder abuse withthe potential to roll out pan London.

Begins: July 2007

Young People and Families Adult Advice & Education

Older People

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During 2006-2007, Toynbee Hall spent £3,402,000 on services for communities in the East End and across London.

The financial information is taken from the full audited financial statementsand Trustees Report agreed at the Annual General Meeting on 18thSeptember 2007, copies of which are available from Toynbee HallAppeals team.

Charitable Services Expenditure

The Capitalise Project makes up 69% of our charitable expenditure; of the other 31% expenditure is broken down as follows:

Financial Information

Young People and Families 17%

SAFE 15%

Transact 13%

Free Legal Advice Centre 5%

Women’s Services 12%

Day Care Centre 16%

Volunteer Programme 5%

Barnett Research Centre 3%

Safe Futures 13%

Income Project income 47%

Property income 16%

Donation 31%

Dividend interest 2%

Special events 4%

Expenditure Charitable services 63%

Property 20%

Fundraising 6%

Administration 10%

Irrecoverable VAT 1%

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Adult Advice and EducationAbbey Charitable TrustAddleshaw Goddard Charitable Trust (The)Allen and Overy Foundation (The)AshurstBarclays plc Community RelationsBarclays plc Financial Inclusion FundCalouste Gulbenkian FoundationCity Parochial FoundationCriminal Law Week LtdDavid Isaacs Fund (The)EDF Energy TrustEQUALEsmee Fairbairn Foundation (The)Friends Provident FoundationLevi Strauss FoundationLondon Borough of Tower HamletsLondon Borough of Tower HamletsRBS GroupS J Berwin & CoSafer Stronger Communities FundTudor Trust (The)Wates Foundation (The)

Older PeopleBishopsgate Foundation (The)Childwick Trust (The)City BridgeDonald Chesworth Educational TrustDowager Countess Eleanor Peel Trust (The)Dunhill Medical Trust (The)East London Nursing Society TrustGoldsmiths' Company's Charities (The)Hampstead Garden Suburb FellowshipHenry Smith Charity (The)Hospital Saturday Fund Charitable Trust (The)Lazard Brothers & Co LimitedLinklatersLondon Borough of Tower HamletsM & G Group plcMan Group plc Charitable TrustMiller Insurance Services LtdNew Court Charitable Trust (The)Peter de Haan Charitable Trust (The)Sobell Foundation (The)St Botolph without BishopsgateTudor Trust (The)Vintners (The Worshipful Company)Yvette and Hermione Jacobson Charitable Trust (The)

Barnett Research CentreHeritage Lottery Fund (The)

VolunteeringLinklatersLondon Law Trust (The)Parish of Ashtead

Events and VolunteeringAllen and Overy Foundation (The)Card AidFarrer & Co Charitable Trust (The)Gold and Silver Wyre Drawers (The Worshipful Company)Gravesend Grammar School for GirlsHelen and Geoffrey de Freitas Charitable Trust (The)Lime Sharp Security ShreddingLinklatersOgilvy & MatherOriel Securities LtdSidell Gibson ArchitectsThornhillhead Methodist Church

GeneralAlchemy Foundation (The)Albert Reckitt Charitable Trust (The)Albert Van den Bergh Charitable Trust (The)Ardwick Trust (The)Balliol CollegeBeds, Bucks & Herts Society of CharteredAccountantsBusenhart Morgan-Evans Foundation (The)Butchers (The Worshipful Company)C D Horton Charitable Trust (The)C L Loyd Charitable Trust (The)Carmen Benevolent Trust (The Worshipful Company)Carpenters' (The Worshipful Company)Charlotte Bonham-Carter Charitable Trust (The)Chapman Charitable Trust (The)Citigroup FoundationG C Gibson Charitable Trust (The)Guild of Freemen of the City of LondonHampstead Garden Suburb FellowshipHanley Trust (The)Hawthorne Charitable Trust (The)Haymills Charitable TrustInverforth Charitable Trust (The)James Weir FoundationKonrad Bud Charitable TrustLondon Borough of Tower HamletsMiller Insurance Services LtdMitsui O S K Bulk Shipping (Europe) LtdModiano Charitable Trust (The)Mr and Mrs J A Pye Charitable SettlementN M Rothschild & Sons LimitedObserver Charitable Trust (The)Ofenheim Charitable TrustP F Charitable TrustParochial Church Council of the Parish of GreatBerkhamsted Priory Foundation (The)R H Scholes Charitable Trust (The)Richard Amis Charitable TrustRothera Family Charity Trust (The)Royal London GroupSimon's CharitySir Jules Thorn Charitable TrustSmith & WilliamsonStella Symons Charitable Trust Tomkins plcTompkins Foundation (The)Vandervell Foundation (The)

Young People and FamiliesAllan Charitable TrustAshtead PCCBalliol CollegeBancroft's SchoolBBC Children in NeedBritish School of BrusselsCitigroup FoundationCoutts & Co. Charitable TrustDavid Hills Trust (The)Docklands Light RailwayFaith Communities Capacity Building FundFour Acre TrustFour Winds TrustGerald Palmer Eling Trust (The)Graphite Enterprise Trust plcHelp a London ChildHeritage Lottery FundJohn Lewis Partnership General Community Fund(The)London Law Trust (The)Lord Barnby's FoundationM & G Group plcMaitlands Fund Charitable Trust (The)Man Group plc Charitable TrustMiller Insurance Services LtdMrs F B Laurence 1976 Charitable Trust (The)Paget Trust (The)Proms at St JudesvWellington Underwriting plc

List of Donors

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A company limited by guarantee and not having a share capital. Company registration no 20080Registered office:Toynbee Hall28 Commercial StreetLondonE1 6LSTel 020 7247 6943Fax 020 7377 5964Email [email protected]

A registered charityCharity registration no 211850VAT registration no 243 8463 52

A member of the British Association of Settlements and Social Action Centres (bassac) and the International Federation of Settlements

Royal PatronHRH Princess Alexandra

AmbassadorsThe Most Reverend and Right Honourable Dr John Sentamu, Archbishop of YorkMr Jon SnowMs Polly ToynbeeThe Dowager Lady Westbury CBE

TrusteesChristopher Coombe - ChairmanScott Cormack – Hon. Treasurer (until 12 September 2006)The Rt. Hon. The Viscount Hood – Hon. SecretaryGeorgina BrewisJane de SwietProfessor John GabrielRoger HarrisonNicola MarshallAnis RahmanBen RowlandMax WeaverDr Cynthia White

Chief ExecutiveThe Reverend Professor Luke Geoghegan

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Toynbee Hall28 Commercial Street

London E1 6LS

Tel 020 7247 6943Fax 020 7377 5964Email [email protected]

www.toynbee-hall.org.ukRegistered Charity No 211850

Support Us

Toynbee Hall needs to raise over £1million per year to support our pro-

gramme of work, benefiting 6,000members of the Tower Hamletscommunity each year.

Please support us and play anactive role in ensuring thecontinuation of our uniqueand valuable work pilotingpractical innovative pro-grammes in Tower Hamlets

with the aim of rolling out

Toynbee Hall28 Commercial StreetLondon E1 6LSTel 020 7247 6943 Fax 020 7377 5964Email [email protected]

www.toynbeehall.org.ukRegistered Charity No 211850

Support Us

Toynbee Hall needs to raise over £1 million per year to support our programme of work, benefiting 6,000 members of the Tower Hamletscommunity each year.

Please support us and play an active role in ensuring the continuation of our unique and valuable work piloting practical innovative programmesin Tower Hamlets with the aim of rolling out national solutions.

To make a donation or for further information about supporting our workplease see www.toynbeehall.org.uk.

annual report(1)[1]

Documents