1 annual report 2004
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Annual Report 2004
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Dear shareholder
Managements Review
Financial highlights for the year
Selected financial and operational data
The TDC Group
Outlook
Managements Discussion and Analysis of
Financial Statements
The TDC Group
TDC Solutions
TDC Mobile International
TDC SwitzerlandTDC Cable TV
TDC Directories
Other activities
Financial management and
market-risk disclosures
Legal proceedings
Critical accounting policies
Change to International Financial
Reporting Standards (IFRS)
Recent developments
Risk factors related to TDCs business
Safe harbor statement
Financial Statements
Significant Accounting Policies
Statements of Income
Balance Sheets
Statements of Cash Flow
Notes
Management Statement
Auditors Report
Supplementary information
Information to shareholders and
financial calendar
Corporate governance
Strategy
Employees
Vision and corporate social responsibility
Glossary
Management executives
Board of Directors
Executive Committee
Table of Content
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112
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Dear shareholder
2004 was an exciting year for TDC. We acquired and
divested a number of companies, SBC sold its shares in
TDC, and all the markets we serve were characterized
by continued competition and development. We gained
strength and experience throughout the year and are
now better posit ioned than ever before to realize our
vision of being the best provider of communications
solutions in Europe.
Developments in the telecoms market have followed
their familiar course of high growth in mobile telephony
and broadband solutions, strong growth in IP-based
products and declining demand for traditional landline
services. We have adopted a proactive stance by focusing
on cost control and adapting our operations and infra-
structure to suit rapidly changing technological reality
while creating value for our shareholders.
In 2004, we continued a second phase of the redundancy
programs and invested many resources in training and
developing our employees. We maintained our clear
focus on ensuring that our customers experience even
better service, and continued taking the social respon-
sibility that can justifiably be expected of a corporationsuch as TDC.
In 2004, we achieved continued growth in our f inancial
results and outperformed the Outlook for 2004. EBITDA1
grew 6.7% and our year-end net interest-bearing debt
fell from DKK 28.7bn at year-end 2003 to DKK 20.0bn.
In 2004, we divested Dan Net and our stake in Belgacom,
and acquired Song Networks and NetDesign as well as
the remaining shares in Telmore. We now have a unique
platform that meets the growing broadband, IP/VPN
and voice service needs of business customers in all the
Nordic countries. Similarly, acquiring Telmore has also
helped TDC secure and consolidate its position in the
Danish mobile market.
SBC sold its shares in TDC in 2004 after six years as the
main shareholder. Our present major shareholders are
Danish, British and American institutional investors,
most with long-term investment strategies that contribute
toward continuity at TDC.
The vacancy left by SBC was quickly filled by three highly
qualified board members, and the new Board of Directors
subsequently reviewed our strategy. This resulted in
some adjustments, but no significant change of direction.
We no longer attach great importance to owning networks
in all our operations, as the experience gained from
Talkline and Telmore shows that favorable results can be
achieved by leasing network capacity from other operators.
The easyMobile product is also based on this concept,
which will be tried initially on the British market.
2004 was a prosperous year for TDC with major changesthat have left us well-equipped for the future.
1 Earnings before interest, taxes, depreciation and amortization.
Henning Dyremose
President and Chief Executive Of ficer
Thorleif Krarup
Chairman of the Board
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The TDC Groups (TDC) net revenues rose 5.2% to DKK43,570m, with earnings before interest, taxes, depreciation
and amortization (EBITDA) up 6.7% to DKK 12,432m. Including
one-time items and fair value adjustments, net income
rose DKK 6,997m to DKK 8,742m. Net income, excluding one-
time items and fair value adjustments, was DKK 2,411m,
unchanged compared with 2003. Adjusted for the divest-
ment of Belgacom, net income, excluding one-time items
and fair value adjustments, increased 27.4% to DKK 2,212m.
TDCs EBITDA has increased since 2001 and in the same
period the EBITDA margin increased from 22.9% to 28.5%
and the CAGR (Compounded Annual Growth Rate) inEBITDA was 6.6%. The capex-to-net revenues ratio fell
from 22.2% in 2001 to 12.1% in 2004.
Capital expenditures, excluding share acquisitions,
decreased DKK 251m or 4.6% to DKK 5,254m in 2004. This
decrease was driven mainly by lower investments in
TDC Switzerland due primarily to capitalization of asset
retirement obligations mainly concerning mobile sites
in 2003. This was partly offset by preparations to launch
UMTS in the Danish and Swiss markets in 2005.
Cash flow from operating activities amounted to DKK
11,134m, up DKK 412m or 3.8% compared with 2003, due
primarily to the improved EBITDA from 2003 to 2004 and
Financial highlights for the year
1 The impact of net interest-bearing debt from acquisition and divestment of enterprises is calculated on the basis of cash amounts.2 This Outlook is an update of the Outlook provided in the Annual Report 2003 and reflects primarily the new
accounting policies, cf. the description on major events in 2004, and the divestment of Belgacom.
improved working capital. These improvements werepartly offset by payments relating to the redundancy
programs.
Net interest-bearing debt fell DKK 8.7bn to DKK 20.0bn
at year-end 2004, impacted1 by the improved EBITDA, the
divestment of Belgacom, DKK 11.8bn, and Dan Net, DKK 1.2bn,
and was offset partly by the acquisition of treasury shares
for DKK 3.5bn net, TDC Song for DKK 4.3bn, NetDesign for DKK
0.3bn, and the remaining stake in Telmore for DKK 0.1bn.
EBITDA less capex and plus working capital changes
improved DKK 1,817m, or 27.2% compared with 2003.
With these results, TDC has outperformed the Outlook2
for 2004 described in its first-quarter report. Compared
with the Outlook, net revenues were DKK 1.6bn higher,
stemming primarily from higher activit y levels than ex-
pected in TDC Mobil and Talkline, as well as the inclusion
of TDC Song from November 2004. EBITDA was DKK 0.3bn
better than expected due mainly to EBITDA in TDC Mobile
International that exceeded the Outlook. Net income,
excluding one-time items and fair value adjustments,
was DKK 0.3bn higher than expected, reflecting the
improved EBITDA and lower f inancial expenses than
anticipated.
Net revenues were DKK 1.2bn higher than stated in the
latest Outlook for 2004 presented in the third-quarter
report, due mainly to the development in TDC Mobile
International and the inclusion of TDC Song from
November 2004. Both EBITDA and net income, excluding
one-time items and fair value adjustments, exceeded
the Outlook by DKK 0.2bn.
The above achievements were supported by stringent
cost control in the domestic operations, including the
effect of the redundancy programs, and by TDCs success-ful xDSL sales and strong growth in the domestic mobile
business. TDC Cable TV increased its customer base and
earnings, while TDC Switzerland continued its positive
development in earnings, which stemmed from reduced
costs and a higher activity level in mobile telephony.
These results were achieved despite fierce competition,
price decreases in the domestic mobile market and a
general decline in traditional landline telephony.
The above results are reviewed in detail on pages 12-42.Note: Capex excludes share acquisitions and capitalization of assetretirement obligations.
Financial highlights for the year
Net revenuesEBITDADKKm
Capex-to-net revenues ratioEBITDA margin
%
EBITDA CapexCapex-to-net revenues ratio EBITDA margin
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Major events in 2004
The second phase of the redundancy programsIn January 2004, TDC decided to implement a second
phase of the redundancy programs, which was initiated
in May 2003. The one-time items related to the second
phase totaled DKK 450m after tax, which was expensed
in the first quarter 2004.
In total, 1,558 employees have now left the Group in
connection with the redundancy programs. The total
one-time items were DKK 1,050m after tax, of which DKK
600m related to 2003.
TDC Mobile International acquired theremaining shares in TelmoreIn January, TDC agreed with Telmores shareholders
to buy the remaining 80% stake in the company. TDC
Mobile International now owns Telmore 100%. The price
for the remaining shares was DKK 0.3bn.
Belgacom listingBelgacom, the leading telecommunications provider in
Belgium, was listed on March 25. TDC had a 16.5% stake
in Belgacom through the ADSB consortium, which owned50% less one share. The other consort ium partners were
SBC Communications and Singapore Telecommunications.
All the shares in Belgacom owned by the consortium
were divested, and TDCs share of the proceeds totaled
DKK 11.8bn.
TDC changed its accounting policiesIn April, TDC announced that the Group was to discon-
tinue proportional consolidation of jointly controlled
enterprises and implement the new Danish accounting
standard regarding revenue recognition. These changes
are reviewed in detail in the sect ion on SignificantAccounting Policies.
SBC sold its shares in TDCIn June, SBC reduced its shareholding in TDC from 41.6%
to 9.5%. TDC acquired 8.4% of these shares for DKK
3.4bn. TDCs port folio of treasury shares equals 10%
of the Companys total common shares. SBC sold its
remaining 9.5% stake in TDC in November.
Note: Broadband customers includes xDSL and cable modem witha capacity of at least 144 kbit/s.
Broadband customersEnd-of-period (1,000)
Mobile customersEnd-of-period (1,000)
0
150
300
450
600
750
900
Domestic mobile traffic(million min.)
Domestic mobile customers International mobileDomestic mobile traffic customers
Domestic International
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GSM license in OmanIn March, TDC signed a collaboration agreement with
Qatar Telecom. And in June, the two companies, together
with a number of local investors, won a GSM mobile
telephony license in Oman. A new mobile company,
Nawras Telecom, was subsequently created with Qatar
Telecom as main shareholder. TDC owns 16% of the
shares, but due to concluded shareholder agreements,
the investment involves no significant risk.
Divestment of Dan NetIn August, we sold Dan Net, which operates with data
clearing for mobile and landline operators, electronicdata interchange and e-commerce solutions. The
selling price was DKK 1.2bn, and dividends from Dan Net
amounted to DKK 159m.
TDC signed an agreement with easyGroupIn August, TDC signed a brand license agreement with
the British company easyGroup, which allows us to use
the easy brand when of fering mobile telephony in up to
12 European countries. In November, TDC announced the
signing of a contract with the British company T-Mobile
for the right to use the companys network on service
provider terms. TDC intends to of fer mobile telephony
in Great Britain under the easyMobile name following
the Telmore concept, which offers cheap-rate mobile
telephony with web-based subscriptions based on
leased network capacity.
Song NetworksIn September, TDC announced its acquisition offer to the
owners of shares and convertible bonds in Song Net-
works Holding AB, and at the beginning of November TDC
announced that the offer had been accepted. By year-
end 2004 TDC owned 99.4% and the purchase price totaled
DKK 4.6bn. The name of the company has now been
changed to TDC Song.
Share option program for employees in foreigncompaniesIn November, TDC decided that options to buy shares in
TDC should be issued to employees in the fully-owned
foreign subsidiaries. The decision follows TDCs share
option program for Danish employees announced in
November 2003. The options can be exercised in five
years. 3,095 employees participated in the program. A
total of 278,711 opt ions with an option value of approx.
DKK 27m cover the share option program.
TDC acquired NetDesign
In December, TDC acquired NetDesign A/S, a leadingprovider of IP/LAN infrastructure for business customers.
The purchase price totaled DKK 0.3bn.
Financial highlights for the year / Selected financial and operational data
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Selected financial and operational data
TDC Group 2000 2001 2002 2003 2004 2004 2004
Statements of Income DKKm USDm EURm
Net revenues 34,813 42,008 42,011 41,413 43,570 7,969 5,858
Total revenues 36,395 43,900 43,794 42,939 45,038 8,237 6,055
Total operating expenses (25,843) (34,268) (33,091) (31,285) (32,606) (5,963) (4,384)
Earnings before interest, taxes, depreciation and amortization (EBITDA) 10,552 9,632 10,703 11,654 12,432 2,274 1,671
Depreciation, amortization and write-downs (4,400) (6,719) (7,342) (7,743) (8,193) (1,498) (1,101)
Earnings before interest and taxes (EBIT), excluding one-time items 6,152 2,913 3,361 3,911 4,239 775 570
One-time items 6,161 (2,548) (1,133) (1,719) 5,825 1,065 783
EBIT including one-time items 12,313 365 2,228 2,192 10,064 1,841 1,353
Net financials 154 417 3,562 1,190 27 5 4
Income before income taxes 12,467 782 5,790 3,382 10,091 1,846 1,357
Total income taxes (3,239) (1,397) (1,559) (1,629) (1,351) (247) (182)
Income before minority interests 9,228 (615) 4,231 1,753 8,740 1,599 1,175
Minority interests 74 534 227 (8) 2 0 0
Net income 9,302 (81) 4,458 1,745 8,742 1,599 1,175
Net income excluding one-time items and fair value adjustments1
EBIT, excluding one-time items 6,152 2,913 3,361 3,911 4,239 775 570
Net financials 10 (206) 305 618 (151) (28) (20)
Income before income taxes 6,162 2,707 3,666 4,529 4,088 748 550
Total income taxes (2,590) (1,815) (1,772) (2,110) (1,679) (307) (226)
Net income before minority interests 3,572 892 1,894 2,419 2,409 441 324
Minority interests 74 482 191 (8) 2 0 0
Net income 3,646 1,374 2,085 2,411 2,411 441 324
Balance Sheets DKKbn USDbn EURbn
Total assets 67.7 86.7 83.6 89.5 87.5 16.1 11.8
Net interest-bearing debt 11.0 33.0 25.8 28.7 20.0 3.7 2.7
Total shareholders equity 35.1 32.7 34.7 33.0 36.0 6.6 4.8
Shares outstanding 2 (million) 216.5 216.5 216.5 216.5 204.6 204.6 204.6
Statements of Cash Flow DKKm USDm EURm
Operating activities 7,396 4,062 9,950 10,722 11,134 2,036 1,497
Investing activities (3,860) (18,963) (1,254) (11,585) 4,243 776 570Financing activities 931 10,863 (6,759) 4,943 (12,562) (2,298) (1,689)
Change in cash and cash equivalents 4,467 (4,038) 1,937 4,080 2,815 515 378
Capital expenditures DKKbn USDbn EURbn
Excluding share acquisitions 5.9 9.3 6.3 5.5 5.3 0.9 0.7
Including share acquisitions 12.1 21.6 7.4 13.6 10.1 1.8 1.3
Key financial ratios
Reported EPS 3 DKK 43.0 (0.4) 20.6 8,1 42,7
Adjusted EPS 4 DKK 16.8 6.3 9.6 11,1 11,8
Dividend per share DKK 10.5 11.0 11.5 12,0 12,5
EBITDA margin 5 % 30.3 22.9 25.5 28,1 28,5
Capex-to-net revenues ratio 6 % 16.9 22.2 15.1 13,3 12,1
Return on capital employed (ROCE) 7 % 17.6 9.5 11.7 12,6 11,1
Subscriber base (end of year) (1,000)
Landline 8 3,691 3,913 3,598 3,631 3,483
Mobile 8 3,522 4,575 4,939 6,199 7,126
Internet 923 1,403 1,285 1,696 1,814
Cable TV 801 828 885 924 982
Total subscribers 8,937 10,719 10,707 12,450 13,405
Number of employees 9 19,946 22,485 22,263 21,125 20,573
DKK/USD exchange rate 5.4676
DKK/EUR exchange rate 7.4381
1 Excluding consolidated one-time items and fair value adjustments, as well as excluding fair value adjustments in associated enterprises included in the captions Incomebefore income taxes from associated enterprises and Income taxes related to income excl. one-time items and fair value adjustments.
2 The number of shares in 2000 - 2003 has not been adjusted for treasury shares according to Danish practice as these amountedto less than 2% of the total number of shares outstanding.
3 Net income, including one-time items and fair value adjustments, divided by the average number of outstanding shares.4 Net income, excluding one-time items and fair value adjustments, divided by the average number of outstanding shares.5 Earnings before interest, taxes, depreciation and amortization divided by net revenues.6 Capital expenditures excluding share acquisitions.7 ROCE is defined as EBIT excluding one-time items plus interest and other financial income excluding fair value adjustments divided
by total shareholders equity plus interest-bearing debt.8 The definition of active and inactive customers in TDC Switzerland was changed in 2004. Comparative figures from 2000 to 2003
have been changed accordingly.9 The number denotes end-of-year full-time employee equivalents including permanent employees, trainees and temporary employees.
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Today, TDC is the leading provider of communicationssolutions in Denmark, the second-largest telecoms
provider in the Swiss market, and is represented by sig-
nificant presence in selected markets in Northern and
Central Europe.
By the end of 2004, the TDC Group had more than 13.4m
customers in Europe: 3.5m landline customers, 7.1m
mobile customers, 1.8m Internet customers, and 1.0m
cable-TV customers. In 2004, TDCs total net revenues
were DKK 43.6bn, of which 47% stemmed from interna-
tional activities compared with 45% in 2003 and 46% in
2002. By comparison, EBITDA from international activitiescontributed 25% in 2004 and 2003 compared with 16%
in 2002.
In recent years, it has been necessary to reduce our do-
mestic workforce, primarily to adjust to the decline in
traditional landline telephony and intensified competi-
tion in the domestic market. Increased customer interest
in self-service and Internet-based solutions has also
contributed to this trend. The adjustment was effected
partly by natural attrition and the completion of redun-
dancy programs in 2003 and 2004. At year-end 2004, TDChad 20,573 full-time employee equivalents compared
with 21,125 in 2003. Our domestic operations account for
the majority of the decrease, and at year-end 2004 TDC
had 14,998 full-time employee equivalents compared
with 16,014 in 2003.
History
Over the past ten years, TDC has developed from a tradi-
tional and mainly Danish provider of landline and mo-
bile telephony services into the Danish-based European
provider of communications solutions it is today.
Deregulation of the Danish telecommunications market
in 1996 created a highly competitive market. In 2004,
the Danish telecoms market was fully liberalized and
highly competitive.
TDC was partly privatized in 1994 and fully privatized in
1998, and at year-end 2004 our shares were held mainly
by institutions and retail investors in Denmark, Great
Britain and the USA.
The TDC Group
Note: The number denotes end-of-year full-time employee equivalentsincluding permanent employees, trainees and temporary employees.
The TDC Group
CustomersEnd-of-period (1,000)
2000
0
2001 2002 2003 2004
Number of employeesEnd-of-period
0
Landline Mobile Internet Cable TV Domestic International
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The telecommunications sectorIn recent years, the fierce competition in the tele-
communications sector has intensified. Competition in the
domestic market is especially tough with many operators,
and public regulation aimed particularly at TDC. The
combination of price competition, regulatory require-
ments and a saturated market has resulted in moderate
revenue growth. The Nordic network operators have
addressed this situation in several ways, e.g. by market
consolidation and international expansion. TDC has
established easyMobile, which provides mobile telephony
based on the Telmore concept, initially in the British market.
And as part of our effor ts to achieve operational efficiency,we have implemented redundancy programs in 2003 and
2004, which meant that a total of 1,558 employees left
the Group. Finally, we have focused on integrated pan-
Nordic communications solutions, illustrated by TDCs
acquisition of TDC Song and NetDesign.
With regard to regulations in Denmark, the Danish Na-
tional IT and Telecom Agency performs market analyses
on a number of submarkets in the telecoms sector that
are specifically defined in advance. The Agency will use
these market analyses as its basis for deciding whether
a particular market is subject to suf ficient competition.
If that is not the case, it will designate one or more
operators as holding strong market positions and im-
pose one or more obligations to eliminate the imperfect
competition.
The technological advances have caused the followingkey trends in the telecoms market: migration from land-
line to mobile telephony, a shift from circuit-switched
to package-switched traf fic (VoIP, IP-VPN, GPRS, UMTS),
a change to consumption independent f lat-rate pricing,
and increased self-services and web-based distribution
channels.
TDC continuously adapts to technological and market
developments and in 2004 launched a range of new
products. In the domestic market, TDC successfully
launched TDC Samtale giving unlimited landline
minutes in off-peak hours at a flat monthly rate. In2004, TDC was the first Danish operator to launch a
nationwide network of wireless hotspots in selected
geographical areas, from where the Internet can be
accessed. At year-end 2004, TDC had 435 wireless hotspots
in Denmark. As a continuation of our successful web-
based discount product, Mixit, TDC launched a similar
product for business customers, MobilFlex Let, in 2004.
TDC plans to launch Internet-based telephony (VoIP) for
residential customers, 3G mobile telephony and Inter-
net-based TV (TVoIP) in 2005.
Business lines
TDC is organized as six main business lines:
TDC Solutionsprovides communications services primarily
in Denmark and the Nordic countries. Its activities include
landline telephony services, convergence products
(combined landline and mobile telephony), broadband
solutions, advanced security and hosting services, data
communications services and Internet services, leased
lines, sale of terminals and installation. TDC Solutions
major subsidiaries include the following companies: TDC
Song, a pan-Nordic network operator mainly for businesscustomers, NetDesign, a leading provider of IP/LAN in-
frastructure primarily for business customers, Contactel,
a provider of Internet and telephony services in the
Czech Republic, TDC Internordia, a Swedish-based
provider of telecoms equipment for business customers,
and TDC Norge, which provides Internet, telephony and
data services.
EBITDAper business line 2004
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TDC Mobile Internationalprovides mobile telecommuni-cations services in Denmark and a number of European
countries. The domestic activities include the fully-owned
companies TDC Mobil, a Danish-based mobile operator,
and Telmore, a Danish service provider. The international
activities include the fully-owned subsidiaries Talkline,
a German service provider, and Bit, a Lithuanian mobile
operator. TDC Mobile International also holds a 19.6%
stake in Polkomtel, a Polish mobile operator, and a 15.0%
stake in the Austrian mobile operator, One, and finally, an
80% stake in Telmore International, which takes care of
cooperation with easyGroup.
TDC Switzerlandis the second-largest telecommunications
provider in the Swiss market. Its ac tivities include land-
line, mobile and Internet communications services.
TDC Cable TVis a Danish provider of cable TV and
broadband access.
TDC Directoriespublishes printed, electronic and Inter-
net-based directories in Denmark, Sweden and Finland.
Othersinclude primarily TDC Services, which provides
mainly business services for the TDC Groups domestic
business lines.
The TDC Group / Outlook
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The Outlook for 2005 is based on thorough financial plans foreach individual business line. However, information concern-
ing the future is by nature associated with a certain level
of risk and uncertainty. These risks are described in more detail
in the Safe harbor statement and the section on risk factors.
In general, all figures are excluding one-time items and fair
value adjustments and are prepared in line with the account-
ing policies applied in 2004. An updated Outlook in accord-
ance with International Financial Reporting Standards
(IFRS) will be included in the first-quarter 2005 report.
TDC expects net revenues of DKK 45.7bn for 2005, a 4.9%increase compared with 2004.
EBITDA is expected to increase 3.8% to DKK 12.9bn in 2005,
compared with an EBITDA growth of 4.1% in the second half
of 2004. The positive development in EBITDA in 2005 will
stem primarily from growth in Internet and data communi-
cations as well as mobile telephony. The impact of the
Outlook for 2005 (excluding one-time items and fair value adjustments) DKKbn
TDC Group
2004 2005 Growth in %
TDC Group
Net revenues 43.570 45.7 4.9
EBITDA 12.432 12.9 3.8
Net income 2.411 1.8 (25.3)
TDC Solutions
Net revenues 18.590 20.9 12.4
EBITDA 5.894 6.4 8.6
TDC Mobile International
Net revenues 15.105 14.5 (4.0)
EBITDA 2.682 2.7 0.7
TDC Switzerland
Net revenues 9.692 10.0 3.2
EBITDA 2.455 2.6 5.9TDC Cable TV
Net revenues 1.766 2.1 18.9
EBITDA 0.355 0.5 41.0
TDC Directories
Net revenues 1.436 1.5 4.4
EBITDA 0.472 0.5 5.9
Other 1
Net revenues (3.019) (3.3) (9.3)
EBITDA 0.574 0.2 (65.2)
redundancy programs and the full-year effect of theacquisition of TDC Song in November 2004 are also
expected to contribute to the positive developments,
but will be partly off set by the divestment of Talkline
Infodienste, a provider of value-added services, with
effect from 2005 and the roll-out of easyMobile.
TDCs net income is expected to decrease to DKK 1.8bn in
2005, which includes goodwill amortization of DKK 1.7bn.
An increase in EBITDA in all business lines is expected, but
the results are impacted by f inance costs and depreciation
and amortization, including goodwill amortization, related
to the inclusion of TDC Song. The general level of depre-ciation is also expected to increase, primarily due to the
extension of TDC Switzerlands network. In addition, net
income is adversely affected as Belgacom was included as
an associated enterprise in the first three months of 2004.
The outlook for the individual business lines are included
in the following.
Outlook
1 Includes TDC Services, TDC A/S and eliminations.
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Managements Discussion and Analysis of Financial Statements
Key financial figures DKKm
TDC Group
2003 2004 Growth in %
Net revenues 41,413 43,570 5.2
Total revenues 42,939 45,038 4.9
Total operating expenses (31,285) (32,606) (4.2)
Earnings before interest, taxes, depreciation
and amortization (EBITDA) 11,654 12,432 6.7
Depreciation, amortization and write-downs (7,743) (8,193) (5.8)
Earnings before interest and taxes (EBIT),
before one-time items 3,911 4,239 8.4
One-time items (1,719) 5,825 -
Earnings before interest and taxes (EBIT) 2,192 10,064 -
Net financials (incl. fair value adjustments) 1,190 27 (97.7)
Total income taxes (1,629) (1,351) 17.1
Net Income 1,745 8,742 -
Net income excluding one-time items
and fair value adjustments1 2,411 2,411 -
EBITDA margin (%) 28.1 28.5 -
Capital expenditures excluding share acquisitions 5,505 5,254 4.6
Capex-to-net revenues ratio 13.3 12.1 -
Net debt 28,682 20,010 30.2
Cash flow from operating activities 10,722 11,134 3.8
The TDC Group
Net revenuesTDCs net revenues amounted to DKK 43,570m in 2004, up
DKK 2,157m or 5.2% compared with 2003. This growth
stemmed mainly from our mobile businesses in Denmark,
Germany and Switzerland, our domestic broadband and
cable-TV businesses, increased revenues in Talkline Info-
dienste and the inclusion of TDC Song from November 2004.
This positive increase was partly offset by lower revenues
from traditional landline telephony caused by the mi-
gration toward mobile telephony and private IP-based
networks, as well as lower volumes of transit traffic.
Transmission costs,raw materials and suppliesTransmission costs, raw materials and supplies in TDC rose
8.8% or DKK 1,327m to DKK 16,376m in 2004 due primarily to
higher transmission costs in TDC Mobil and Talkline as aresult of increased voice and SMS traffic. A modest increase
resulted from higher transmission costs in TDC Solutions.
Other external chargesOther external charges, including marketing and customer-
acquisition costs as well as rent, leases and service
agreements amounted to DKK 8,234m in 2004, up DKK
202m or 2.5% on 2003. The increase stemmed largely
from higher marketing and customer-acquisition costs
in TDC Mobil and Talkline and the inclusion of TDC Song
from November 2004, partly offset by stringent cost
control in the domestic operations.
Wages, salaries and pension costsIn 2004, TDCs wages, salaries and pension costs dropped
DKK 208m or 2.5% to DKK 7,996m. The decrease reflected
primarily a 6.5% decline in the number of average full-
1 Excluding consolidated one-time items and fair value adjustments, as well as excluding fair value adjustments in associatedenterprises included in the captions Income before income taxes from associated enterprises and income taxes related to incomeexcl. one-time items and fair value adjustments.
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time employee equivalents to 1,395 stemming mainly
from the redundancy programs and natural attrition
mainly in TDC Solutions.
Earnings before interest, taxes, depreciationand amortization (EBITDA)TDCs EBITDA rose DKK 778m or 6.7% to DKK 12,432m.
TDC Mobile Internationals EBITDA increased DKK 308m
or 13.0%, resulting primarily from the domestic mobile
business. TDC Switzerlands EBITDA rose DKK 250m or
11.3%, due mainly to increased mobile revenues. EBITDA
in TDC Cable TV increased DKK 182m or 105.2% as a re-
sult of increased revenues following the growth in the
customer base and increased revenues per customer.
EBITDA in TDC Solutions grew DKK 180m or 3.2% and
comprised primarily increased earnings from xDSL sales
and stringent cost control in the domestic operations,partly of fset by declining earnings from traditional
landline telephony.
Depreciation, amortization and write-downsDepreciation, amortization and write-downs rose DKK
450m or 5.8% to DKK 8,193m in 2004. This increase
related primarily to reassessment of the useful lives of
non-current assets in TDC Solutions at year-end 2003,
and increased depreciation and amortization in connec-
tion with the inclusion of Telmore from February 2004,
and TDC Song from November 2004.
Earnings before interest and taxes (EBIT)Earnings before interest and taxes, excluding one-time
items and fair value adjustments, increased DKK 328m or
8.4% to DKK 4,239m, and reflected primarily improved
EBITDA, partly of fset by increased depreciation, amorti-
zation and write-downs.
One-time itemsIn 2004, one-time items before tax amounted to DKK
5,825m with a net income impact of DKK 6,190m compared
with one-time items before tax of DKK (1,719)m in 2003
with a net income impact of DKK (1,174)m. One-time
items include profit on sales of major enterprises, im-
pairment losses and restructuring costs, etc.
Profit before tax on divestment of major enterprises in
2004 amounted to DKK 6,440m and includes DKK 5,472m
profit from the divestment of Belgacom and profit of
DKK 968m from the divestment of Dan Net.
Restructuring costs in 2004 amounted to DKK (615)m
before tax and related primarily to the second phase of
the redundancy programs in the domestic operations.
Net revenues DKKm
TDC Group
2003 2004 Growth in %
TDC Solutions 18,585 18,590 0.0
TDC Mobile International 13,175 15,105 14.6
Domestic operations 5,613 6,503 15.9
Talkline 6,692 7,675 14.7
Bit 870 927 6.6
TDC Switzerland 9,471 9,692 2.3
TDC Cable TV 1,524 1,766 15.9
TDC Directories 1,463 1,436 (1.8)Other 1 (2,805) (3,019) (7.6)
TDC Group 41,413 43,570 5.2
1 Includes TDC Services and eliminations.
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Restructuring costs after tax amounted to DKK (213)m, ofwhich DKK 218m related to a change in the tax value of
goodwill in Talkline.
In 2003, TDC realized gains of DKK 171m before tax f rom
profit on divestment of major enterprises resulting
primarily from Belgacoms repurchase of treasury shares
from TDC. Write-downs for impairment losses in 2004
totaled DKK (220)m before tax and related primarily
to TDC Norge, and the closure of Storbyguiden by TDC
Directories. Restructuring costs, etc. amounted to DKK
(1,670)m before tax and related primarily to the transfer
of Belgacoms pension obligations to the Belgian govern-ment and the redundancy program in the domestic
operations.
Net financialsNet financials, including fair value adjustments,
amounted to DKK 27m in 2004, compared with DKK
1,190m in 2003.
Income before income taxes from associated enterprises
totaled DKK 749m in 2004 compared with DKK 1,769m in
2003, reflecting primarily the divestment of Belgacom.
In 2004, fair value adjustments amounted to income ofDKK 178m. This comprised other fair value adjustments
of DKK 166m, which related mainly to foreign currency
adjustment of a cash receivable.
In 2003, fair value adjustments amounted to income of
DKK 579m of which fair value adjustments of minority
passive investments were DKK 412m and related prima-
rily to the Ukrainian mobile company UMC.
Interest and other f inancial income amounted to DKK
2,539m in 2004, a decrease of DKK 172m compared with
DKK 2,711m in 2003.
Interest and other financial expenses totaled DKK
(3,439)m in 2004, down DKK 430m compared with DKK
(3,869)m in 2003.
Interest and other f inancial expenses, net, amounted to
DKK (900)m in 2004, a decrease of DKK 258m, compared
with DKK (1,158)m in 2003. This development reflected
mainly lower average net interest-bearing debt, due
mainly to proceeds from the sale of our shares in Belgacom.
One-time items DKKm
TDC Group
2003 2004
Pre-tax After tax Pre-tax After tax
Profit on sale of major enterprises 171 170 6,440 6,403
Impairment losses (220) (164) 0 0
Restructuring costs, etc. (1,670) (1,180) (615) (213)
One-time items, total (1,719) (1,174) 5,825 6,190
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Income taxesIncome taxes amounted to DKK 1,351m in 2004, down
DKK 278m or 17.1% on 2003.
Income taxes related to net income excluding one-time
items and fair value adjustments totaled DKK 1,679m in
2004, down DKK 431m or 20.4% compared with 2003.
Income taxes relating to one-time items amounted to
tax income of DKK 365m in 2004 compared with tax in-
come of DKK 545m in 2003.
Income taxes relating to fair value adjustments totaled atax expense of DKK 37m in 2004 compared with DKK 58m
in 2003.
The effective tax rate, excluding one-time items and fair
value adjustments, was 41.1% in 2004 compared with
46.6% in 2003. The high tax rate for 2003 was impacted
primarily by a limitation of the deductibility of goodwill
amortization as a result of amendments to Danish tax law.
Net incomeNet income, including one-time items and fair value
adjustments, rose DKK 6,997m to DKK 8,742m. Net in-
come, excluding one-time items and fair value adjust-
ments, was unchanged compared with 2003 and totaled
DKK 2,411m. Adjusted for the divestment of Belgacom,
net income, excluding one-time items and fair value
adjustments, increased 27.4% to DKK 2,212m.
Balance SheetsThe Consolidated Balance Sheets totaled DKK 87,546m at
year-end 2004, down DKK 1,969m compared with 2003.
The decrease in total assets during 2004 was due mainly
to a decrease in investments in associated enterprises
resulting from the divestment of Belgacom. The impact
of the divestment was partly of fset by an increase in
cash and cash equivalents and in intangible assets and
property, plant and equipment stemming primarily from
the acquisition of TDC Song in November 2004.
Shareholders equity aggregated DKK 35,963m at year-end 2004. This increase of DKK 2,990m compared with
year-end 2003 was generated primarily by net income in
2004 of DKK 8,742m stemming mainly from the gain in
connection with the divestment of Belgacom. This was
partly of fset by dividend payments of DKK 2,555m and
the acquisition of treasury shares of DKK 3,531m net.
Total liabilities amounted to DKK 51,583m, down DKK
4,959m compared with year-end 2003, and stemmed
mainly from repayment of bond debt.
Net interest-bearing debt totaled DKK 20,010m at year-
end 2004, a decrease of DKK 8,672m over the year due
mainly to the divestment of Belgacom partly offset
by the repurchase of treasury shares f rom SBC and the
acquisition of TDC Song in November 2004.
Fair value adjustments DKKm
TDC Group
2003 2004
Pre-tax After tax Pre-tax After tax
Fair value adjustments of minority passive investments 412 412 12 12
Other fair value adjustments 167 109 166 129
Fair value adjustments, total 579 521 178 141
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Capital expendituresIn 2004, capital expenditures, including share acquisi-
tions, fell DKK 3,492m to DKK 10,098m, compared with
DKK 13,590m in 2003. This decrease related mainly to the
acquisition of the remaining shares in TDC Switzerland
in 2003, which amounted to DKK 7,871m, partly offset by
the inclusion of TDC Song from November 2004.
Capital expenditures, excluding share acquisitions, fell
DKK 251m or 4.6% to DKK 5,254m in 2004.
The capex-to-net revenues ratio was 12.1% compared
with 13.3% in 2003.
Statements of Cash FlowCash flow from operating activities amounted to DKK
11,134m in 2004, up DKK 412m compared with 2003, due
primarily to higher EBITDA in 2004 and improved working
capital, partly offset by payments relating to the redun-
dancy programs.
Cash flow from investing activities totaled DKK 4,243min 2004, compared with DKK (11,585)m in 2003 and
stemmed mainly from dividends received in connect ion
with the divestment of Belgacom. The amount achieved
in 2004 also related to the proceeds from the sale of
Dan Net, partly of fset by the acquisitions of TDC Song in
November 2004, and NetDesign as well as the remaining
80% stake in Telmore. The investing activities in 2003
related mainly to the acquisition of the remaining shares
in TDC Switzerland.
Cash flow from financing activities totaled DKK (12,562)m
in 2004 compared with DKK 4,943m in 2003 and relatedmainly to reduced borrowing and repayment of long-
term debt and the repurchase of treasury shares in 2004.
TDCs cash and cash equivalents increased from DKK
7,458m in 2003 to DKK 10,250m in 2004.
Capital expenditures DKKm
TDC Group
2003 2004 Growth in %
TDC Solutions 2,419 2,457 (1.6)
TDC Mobile International 934 1,023 (9.5)
Domestic operations 669 747 (11.7)Talkline 61 112 (83.6)
Bit 204 164 19.6
TDC Switzerland 1,675 1,196 28.6
TDC Cable TV 276 225 18.5
TDC Directories 35 54 (54.3)
Other 1 166 299 (80.1)
TDC excluding share acquisitions 5,505 5,254 4.6
Share acquisitions in other companies 8,085 4,844 40.1
TDC including share acquisitions 13,590 10,098 25.7
1 Includes TDC A/S, TDC Services and eliminations.
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TDC SolutionsTDC Solutions offers a wide range of communications ser-
vices in Denmark and the Nordic countries as well as in
the Czech Republic through our subsidiary, Contactel. Our
activities include landline telephony, convergence products,
broadband solutions, advanced security and hosting
services, data communications services and Internet
services, leased lines, sale of terminals and installation.
At year-end 2004, TDC Solutions had 4.4m customers,
with 4.2m in the domestic market and 237,000 in in-
ternational subsidiaries and 11,432 full-time employee
equivalents. Net revenues were DKK 18,590m in 2004and EBITDA was DKK 5,894m.
Business areasTDC Solutions main business areas are described below:
Landline telephonyLandline telephony represents the major share of net
revenues in TDC Solutions and totaled DKK 9,643m in
2004, corresponding to 52% of net revenues, down DKK
444m compared with 54% in 2003.
The general market for t raditional landline telephony is
sagging because of the migration toward mobile
telephony and IP-based technology. TDC Solutions market
share has also declined. To counter this development,
TDC Solutions launched TDC Samtale in 2004 givingunlimited landline minutes in off-peak hours at a flat
monthly rate. The number of customers using this
product has rapidly increased since it was launched, and
was 173,000 at year-end 2004. TDC Solutions plans to
launch Internet-based telephony (VoIP) for residential
customers and Internet-based TV (T VoIP) in 2005.
Data communications and Internet servicesIn 2004, net revenues from data communications and In-
ternet services totaled DKK 3,840m, corresponding to 21% of
total net revenues compared with 18% in 2003. The business
area comprises mainly broadband, dial-up traffic, datacommunications services and private IP-based networks.
The migration from dial-up toward broadband products
continued in 2004. The xDSL penetration per Danish
household continued to rise in 2004 to approximately
23% at year-end. This area has grown considerably, with
556,000 customers at year-end 2004 compared with
405,000 in 2003.
In 2004, TDC was the first Danish operator to launch a
nationwide network of wireless hotspots in selected
geographical areas, from where the Internet can be
accessed. At year-end 2004, TDC had 435 wireless hotspots
in Denmark. We expect continued progress within wireless
technology.
TDC SolutionsNet revenues per business area 2004
TDC SolutionsCustomers end of 2004
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Terminal equipment, installation etc.With net revenues of DKK 2,578m in 2004, terminal equip-
ment etc. was the third-largest contributor to TDC Solutions
net revenues, corresponding to a share of 14% compared
with 13% in 2003. This business area includes sales and
installation of hardware ranging from handsets to large
switchboards and service agreements.
Leased linesNet revenues from leased lines aggregated DKK 1,117m in
2004 and represented 6% of total net revenues compared
with 7% in 2003. This business area includes both domestic
and international leased-line services.
Other servicesTDC Solutions remaining share of net revenues includes
mainly operator services such as directory inquiries and
mobile telephony, primarily Dut.
SubsidiariesTDC Solutions has significant investments in a number
of subsidiaries in addition to our domestic operations.
TDC Song, our 99.4% owned pan-Nordic network
operator mainly for business customers, had 858 full-
time employee equivalents at year-end 2004. Of our
fully-owned subsidiaries, NetDesign, a leading provider
of IP/LAN infrastructure, had 122 full-time employee
equivalents at year-end 2004, and Contactel, our provider
of Internet and landline telephony in the Czech Republic,
had 268 full-time employee equivalents at year-end
2004. TDC Norge, our fully-owned Norwegian-based
provider of Internet, telephony and data services, had103 full-time employee equivalents at year-end 2004.
And finally, TDC Internordia, our fully-owned Swedish-
based provider of telecoms equipment for business
customers, had 237 full-time employee equivalents at
year-end 2004.
Selected financial and operational data Excluding one-time items
TDC Solutions Group
Growth in %
2002 2003 2004 02-03 03-04
DKKm
Net revenues 19,393 18,585 18,590 (4.2) 0.0
Total revenues 20,942 19,930 19,874 (4.8) (0.3)
Total operating expenses (15,168) (14,216) (13,980) 6.3 1.7
Earnings before interest, taxes, depreciation
and amortization (EBITDA) 5,774 5,714 5,894 (1.0) 3.2
Depreciation, amortization and write-downs (3,079) (3,401) (3,608) (10.5) (6.1)
Earnings before interest and taxes (EBIT) 2,695 2,313 2,286 (14.2) (1.2)
Capital expenditures1 3,510 2,419 2,457 31.1 (1.6)
Key financial ratios
EBITDA margin2 % 29.8 30.7 31.7 - -Capex-to-net revenues ratio1 % 18.1 13.0 13.2 - -
Subscriber base (end-of-year) (1,000)
Landline customers 3,078 3,000 2,910 (2.5) (3.0)
Mobile customers 282 337 369 19.5 9.5
Internet customers 787 1,052 1,157 33.7 10.0
Subscriber base, total 4,147 4,389 4,436 5.8 1.1
Number of employees3 12,715 11,765 11,432 (7.5) (2.8)
1 Capital expenditures excluding share acquisitions.2 Earnings before interest, taxes, depreciation and amortization divided by net revenues.3 The number denotes end-of-year full-time employee equivalents including permanent employees, trainees and temporary employees.
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Financial highlightsIn 2004, net revenues from TDC Solutions rose DKK 5m to
DKK 18,590m, reflecting primarily continued broadband
(xDSL) growth as the number of domestic customers in
this area increased 37.3% to 556,000. In addition, the
customer base for convergence products increased from
337,000 to 350,000 at year-end 2004, partly offset by
continued migration from landline-to-mobile telephony
and private IP-based networks resulting in declining
revenues from traditional landline telephony. The number
of landline customers totaled 2.9m down 3.0% or
90,000 at year-end 2004.
As a result of continuous cost control, including the
impact of our redundancy programs, TDC Solutions
EBITDA increased 3.2% to DKK 5,894m, and the EBITDA
margin was 31.7% compared with 30.7% in 2003 and
29.8% in 2002. However, EBITDA growth declined from
6.9% in the fir st half of 2004 to (0.3)% in the second.
This development was due mainly to declining growth
in Internet and data communications services as well as
the divestment of Dan Net in August 2004.
In 2004, EBIT decreased DKK 27m or 1.2% to DKK 2,286m
reflecting mainly higher depreciation charges partly
offset by improved EBITDA.
TDC Solutions capital expenditures increased DKK 38m
to DKK 2,457m in 2004. As a result of the development
capital expenditures and almost unchanged net
revenues, the capex-to-net revenues ratio increased
from 13.0% in 2003 to 13.2% in 2004.
* Note: The market for domestic xDSL- and broadband customers as well as landline traffic volume (minutes) are published by the DanishNational IT and Telecom agency in half-year reports. The data for 2004 has not yet been published. The above broadband marketshare is TDC Solutions share of the total broadband market, which is defined as the sum of xDSL and cable modem. In datafrom the Danish National IT and Telecom Agency, broadband subscriptions are defined as subscriptions with a capacityof at least 14 4 kbit/s as of the second half of 2002. Optical fiber, wireless and housing association networks arenot included in the market share stated above.
Domestic xDSL customersEnd-of-period (1,000)
Market share *%
Domestic Traffic min.Landline (million)
xDSL customersBroadband market share xDSL market share
Market share *%
Traffic min.Market share
EBITDACapital expendituresDKKm
Net revenuesDKKm
EBITDA Net revenuesCapital expenditures
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TDC Solutions net revenues were DKK 0.4bn higher thanstated in the Outlook for 2004 presented in the first-
quarter report, due mainly to the inclusion of TDC Song
from November 2004, whereas EBITDA was in line with
the Outlook.
Net revenues were DKK 0.6bn higher than stated in the
latest Outlook for 2004 presented in the third-quarter
report, due mainly to the inclusion of TDC Song f rom
November 2004, whereas EBITDA was in line with the
Outlook.
OutlookTDC Solutions net revenues are expected to increase12.4% to DKK 20.9bn in 2005, reflecting the full-year
impact of the acquisition of TDC Song in November 2004
and a continuation of the development in data commu-
nications and Internet services, although with declining
growth rates. Decreasing revenues from traditional
landline telephony such as voice traf fic, subscriptions
and leased lines, partly offset this growth. EBITDA is
expected to increase 8.6% to DKK 6.4bn in 2005, reflecting
the above-mentioned revenue growth, the continued
focus on cost saving and the full-year impact of the
redundancy programs.
Net revenuesIn 2004, TDC Solutions net revenues totaled DKK
18,590m, which is in line with 2003. Net revenues from
data communications and Internet services increased,
impacted by the inclusion of TDC Song f rom November
2004. This increase was partly offset by the decline in
traditional landline telephony stemming from migration
from traditional landline telephony to mobile telephony
and private IP-based networks. In addition, net revenues
were negatively impacted by lower international transit
traff ic and declining revenues from leased lines, due to
migration toward private IP-based networks.
Net revenues from landline telephony, retail decreasedDKK 151m or 2.0% to DKK 7,453m in 2004. This net re-
venue category consists primarily of retail voice traff ic
and subscription fees. Net revenues from subscriptions
decreased DKK 169m or 4.4% to DK 3,659m in 2004. The
decline was driven mainly by a fall in the number of
domestic customers of approximately 140,000 to 2.4m
at year-end 2004 reflecting the migration from traditional
landline telephony to mobile telephony and private
IP-based networks as well as increased competition
between landline operators. Net revenues from landline
trafficamounted to DKK 3,794m in 2004, up DKK 18m or
0.5% and reflected primarily the inclusion of TDC Songfrom November 2004. To this should be added increased
revenues from convergence products and the full consoli-
dation of Contactel in the second half of 2003 following
an increased ownership share. This increase was partly
offset by reduced net revenues from traditional landline
traff ic in the domestic operations.
Net revenues from landline telephony, wholesalefell
DKK 293m or 11.8% to DKK 2,190m. This revenue category
consists primarily of domest ic and international whole-
sale traffic as well as domestic service provider rev-
enues. Net revenues from transit traffic decreased DKK
307m or 30.4%, driven primarily by lower international
transit traff ic revenues due to lower prices and a fall in
traff ic minutes of approximately 22.6%.
Net revenues from data communicationsand Internet
servicesrose DKK 583m or 17.9% to DKK 3,840m in 2004.
This revenue category includes primarily xDSL, dial-up
and IP services as well as Internet activities. The growth
was generated primarily by increased xDSL sales, driven
by migration from dial-up to xDSL. The domestic xDSL
customer base grew 37.3% to 556,000 customers at
year-end 2004. The growth was also impacted by the
inclusion of TDC Song from November 2004, and by the
Outlook for 2005 DKKbn
TDC Solutions Group
2004 2005 Growth in %
Net revenues 18.590 20.9 12.4
EBITDA 5.894 6.4 8.6
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full consolidation of Contactel in the second half of 2003following an increased ownership share, partly of fset by
declining net revenues f rom dial-up customers and the
impact of the divestment of Dan Net in August 2004.
Net revenues from terminal equipment etc. amounted
to DKK 2,578m, up DKK 153m or 6.3% compared with
2003. This revenue category includes primarily sales and
installation of hardware ranging from handsets to large
switchboards, and service agreements with domestic
and international business customers. The increase
stemmed primarily from higher terminal sales in the
domestic operations and the impact of the inclusion ofNetDesign from December 2004, partly offset by lower
terminal sales in the Nordic subsidiaries, TDC Norge and
TDC Internordia.
Net revenues from leased lines, including domestic and
international leased-line services, aggregated DKK 1,117m
in 2004, a fall of DKK 117m or 9.5% compared with 2003,
which stemmed primarily from a decrease in national
leased lines that was impacted by migration toward
private IP-based networks as well as fewer subscriptionfees following a 7% price reduction. The decline was
further impacted by lower revenues from servicing of
companies with private data lines.
Net revenues from other servicesamounted to DKK
1,412m, down DKK 170m compared with 2003, and
related largely to the divestment of Dan Net as at
August 1, 2004.
Transmission costs, raw materials and suppliesTransmission costs, raw materials and supplies
amounted to DKK 5,576m in 2004, up DKK 122m or 2.2%compared with 2003. The increase stemmed mainly from
the inclusion of TDC Song from November 2004 and the
full consolidation of Contactel in the second half of 2003
following an increased ownership share. Transmission
costs were also impacted by increased traffic from
convergence products. These increases were partly offset
by declining transmission costs caused by lower
international transit traffic and falling landline traffic,
balancing declining net revenues from these areas.
Total revenues DKKm
TDC Solutions Group
2003 2004 Growth in %
Net Revenues 18,585 18,590 (0.0)
Landline telephony 10,087 9,643 (4.4)
Retail 7,604 7,453 (2.0)
Subscriptions 3,828 3,659 (4.4)
Traffic 3,776 3,794 0.5
Wholesale 2,483 2,190 (11.8)Transit traffic 1,011 704 (30.4)
Other1 1,472 1,486 1.0
Data communications and internet services 3,257 3,840 17.9
Terminal equipments etc. 2,425 2,578 6.3
Leased lines 1,234 1,117 (9.5)
Other2 1,582 1,412 (10.7)
Work performed for own purposes and capitalized 1,166 1,115 (4.4)
Other operating income 179 169 (5.6)
Total revenues 19,930 19,874 (0.3)
1 Includes incoming traffic, pre-fix traffic and service provision.2 Includes mobile telephony, operator services etc.
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Other external chargesOther external charges fell DKK 50m or 1.2% to DKK 4,101m
in 2004. The decrease resulted primarily from stringent
cost control in domestic operations and the divestment
of Dan Net at August 1, 2004. The decline was partly
offset by the inclusion of TDC Song from November 2004.
Wages, salaries and pension costsWages, salaries and pension costs fell DKK 308m or 6.7%
to DKK 4,303m. The decrease ref lected primarily a 10.5%
decline in the number of average full-time employee
equivalents in domestic operations stemming mainly
from the redundancy programs and natural attrition.Wages, salaries and pension costs in TDC Norge fell due
to fewer full-time employees. The average number of
full-time employee equivalents fell 1,138 to 11,014 result-
ing mainly from the redundancy programs.
Earnings before interest, taxes, depreciationand amortization (EBITDA)EBITDA amounted to DKK 5,894m in 2004, up DKK 180m
or 3.2%. The result reflect s increased earnings from
xDSL sales, savings from stringent cost control in the
domestic operations and the impact of the redundancy
programs. The increase was partly offset by a decline in
traditional landline telephony.
Depreciation, amortization and write-downsTDC Solutions depreciation, amortization and write-
downs rose DKK 207m or 6.1% to DKK 3,608m in 2004,
reflecting primarily reassessment of the useful lives of
assets in domestic operations at year-end 2003. The
increase also reflects the impact of the inclusion of TDC
Song from November 2004, and higher depreciation and
amortization in Contactel as a result of the full consoli-
dation of Contactel in the second half of 2003 following
an increased ownership share.
Earnings before interest and taxes (EBIT)
In 2004, EBIT, excluding one-time items, decreased DKK27m or 1.2% to DKK 2,286m and mainly reflected higher
depreciation partly offset by higher EBITDA.
Capital expendituresTDC Solutions capital expenditures increased DKK 38m to
DKK 2,457m in 2004.
Operating expenses DKKm
TDC Solutions Group
2003 2004 Growth in %
Transmission costs, raw materials and supplies (5,454) (5,576) (2.2)
Other external charges (4,151) (4,101) 1.2
Wages, salaries and pension costs (4,611) (4,303) 6.7
Total operating expenses (14,216) (13,980) 1.7
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TDC Mobile InternationalTDC Mobile International is the leading provider of mo-
bile telecommunications services in Denmark and also
provides telecommunications services in a number of
European countries. Its activit ies include primarily mo-
bile telephony, sale of terminals, data services and sale
of traffic to Danish service providers.
Over the past few years, the domestic mobile sector has
experienced fierce price competition that has resulted
in a market consolidation in 2004, where the two largest
service providers Telmore and CBB were acquired by TDC
and Sonofon, respectively, and Orange Danmark wastaken over by TeliaSonera. Earnings from operations were
impacted by price competition, with many customers
choosing to switch to cheaper Internet-based solutions,
and the continued use of handset subsidies.
At year-end 2004, TDC Mobile International had 2,464
full-time employee equivalents and 5.6m customers,
with 2.1m in domestic operations, 2.6m in Talklineand
929,000 in Bit. Net revenues were DKK 15,105m in 2004,
and EBITDA was DKK 2,682m.
SubsidiariesTDC Mobile International has three main business areas:
the domestic operations, Talkline and Bit. TDC Mobile
International also has ownership shares in the mobile
companies One, Polkomtel and Telmore International.
The domestic operations include primarily TDC Mobil, a
Danish-based mobile operator and Telmore, a Danish
provider of mobile services.
TDC MobilTDC Mobils business areas include: retail activities, includ-
ing mobile telephony and sale of terminals, and whole-sale activities. In 2004, net revenues from these areas
were as follows: 51% from retail, of which 81% came from
mobile telephony and 19% from terminals, 46% from
wholesale, and revenues from other activities totaled 3%.
The domestic mobile market is characterized by high
penetration. Further growth must therefore be achieved
by developing new services and products. However,
we expect increased minute usage due to customer
migration from landline to mobile telephony.
TDC Mobile InternationalNet revenues per business area 2004
TDC Mobile InternationalCustomers end of 2004
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Talkline (Germany)TDC Mobile International owns 100% of Talkline, a German
service provider. At year-end 2004, the company had 2.6m
mobile customers, up 23.9%.
Talkline operates in three business areas: mobile
telephony, content services and Call by Call pre-fix
telephony. An agreement for the divestment of Talkline
Infodienste, which offers content services and Call by
Call pre-fix telephony, was signed in December 2004.
The divestment is expected to be fully effected in the
first quarter of 2005. Net revenues in these two business
areas totaled DKK 1,249m in 2004. Talkline operatesas a service provider mainly through Internet-based
customer service. At year-end, Talkline had more than
500,000 customers receiving electronic bills.
In 2004, mobile business represented 84% of Talklines
total net revenues.
Bit (Lithuania)Bit is a Lithuanian mobile operator that is 100% owned
by TDC Mobile International. Bits revenues are generated
primarily by mobile telephony. The company also offers
a wide range of mobile content and data services for
business customers. In addition, Bit is the f irst mobile
operator in Lithuania to offer wholesale to service
providers.
Throughout 2004, the Lithuanian market experienced
significant growth, and penetration has been estimated
at 98.8% at year-end 2004 compared with 61.6% in
2003. This increase stemmed mainly from fierce com-
petition between the country s three mobile operators,
resulting in falling retail prices. In 2004, Bits customer
base increased 75.0% to 929,000 customers.
Polkomtel (Poland)TDC Mobile International holds a 19.6% stake in Polkomtel, a
Polish mobile operator that topped seven million custom-
ers in 2004 and maintained its one-third share of the
mobile market. Polkomtel has successfully maintained its
leading position in the business customer segment.
The number of SMS text messages sent continues to rise.MMS and GPRS data traff ic is also strongly increasing,
supported by recently launched services such as FLY,
which is a mobile phone portal of fering information,
services, entertainment and games.
TelmoreTelmore offers primarily mobile telephony, mainly as
web-based self-services, in which increasing customer
interest was shown in 2004.
At the beginning of 2004, TDC Mobile International
acquired the remaining 80% of the shares in Telmore.
Telmore InternationalIn August, TDC signed a brand license agreement with
easyGroup, which allows us to use the easy brand when
offering mobile telephony in up to 12 European countries.
In November TDC announced that an agreement had
been signed with a British mobile network operator.
Telmore International was subsequently established and
assumed ownership of a newly founded mobile company
called easyMobile, which will offer mobile telephony in
Great Britain following the Telmore concept.
Managements Discussion and Analysis of Financial Statements
Talkline mobile customersEnd-of-period (1,000)
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One (Austria)TDC Mobile International owns 15% of One, the third-
largest mobile operator in Austria. Mobile phone
penetration is 89.4% and the Austrians are also among
the highest spenders in Europe in terms of mobile tele-
communications. In 2004, Ones customer base increased
6.0% to 1.9m customers. In October 2004, One beganoffering UMTS services, which cover downloading of
music files, video telephony etc.
Polkomtel and One are recognized in TDCs Financial
Statements using the equity method.
Selected financial and operational data Excluding one-time items
TDC Mobile International Group
Growth in %
2002 2003 2004 02-03 03-04
DKKm
Net revenues 13,688 13,175 15,105 (3.7) 14.6
Domestic operations 5,304 5,613 6,503 5.8 15.9
Talkline 7,633 6,692 7,675 (12.3) 14.7
Bit 751 870 927 15.8 6.6
Total revenues 13,839 13,230 15,172 (4.4) 14.7
Total operating expenses (11,590) (10,856) (12,490) 6.3 (15.1)
Earnings before interest, taxes, depreciation
and amortization (EBITDA) 2,249 2,374 2,682 5.6 13.0
Domestic operations 1,624 1,672 2,041 3.0 22.1
Talkline 493 513 450 4.1 (12.3)
Bit 132 189 191 43.2 1.1
Depreciation, amortization and write-downs (1,064) (1,093) (1,278) (2.7) (16.9)
Earnings before interest and taxes (EBIT) 1,185 1,281 1,404 8.1 9.6
Capital expenditures1 998 934 1,023 6.4 (9.5)
Key financial ratios
EBITDA margin2 % 16.4 18.0 17.8 - -Capex-to-net revenues ratio1 % 7.3 7.1 6.8 - -
Subscriber base (end of year) (1,000)
Domestic operations 1,699 2,134 2,050 25.6 (3.9)
Talkline 1,713 2,091 2,590 22.1 23.9
Bit 488 531 929 8.8 75.0
Subscriber base, total 3,900 4,757 5,569 22.0 17.1
Number of employees3 2,668 2,636 2,464 (1.2) (6.5)
1 Capital expenditures excluding share acquisitions.2 Earnings before interest, taxes, depreciation and amortization divided by net revenues.3 The number denotes end-of-year full-time employee equivalents including permanent employees,
trainees and temporary employees.
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Financial highlightsIn 2004, TDC Mobile Internationals net revenues
increased 14.6% to DKK 15,105m despite fierce compe-
tition in the domestic mobile market and lower average
prices compared with 2003. TDC Mobile Internationals
customer base rose 17.1% to 5.6m customers driven
primarily by more mobile customers in Telmore, Talkline
and Bit.
Net revenues from domestic operationsrose 15.9% to
DKK 6,503m driven primarily by a significant growth in
traff ic volumes of 15.3%. In 2004, the number of mobile
customers in domestic operationsfell 3.9% or 84,000to 2,1m, reflecting mainly a reduction in the number
of prepaid customers in TDC Mobil as inactive pre-paid
SIM cards were deactivated. This was offset partly by a
growing number of post-paid subscriptions in TDC Mobil
and a higher customer base in Telmore.
Net revenues from Talklinewere DKK 7,675m, up 14.7% in
2004 stemming primarily from a DKK 686m increase in
mobile operations due to rising traffic volumes and
more customers. The growth was also impacted by
favorable developments in content services, partly
offset by declining revenues from pre-fix telephony.
In 2004, Talklinesmobile customer base totaled 2.6m,
up 499,000.
Net revenues from Bitamounted to DKK 927m, up 6.6%in 2004, and the number of customers increased 398,000
to 929,000 in 2004. Voice traff ic increased 39.0% partly
offset by price reductions and lower average consumption
per customer.
Primarily as a result of increased traffic, partly offset by
rising customer-acquisition costs, TDC Mobile Internationals
EBITDA increased 13.0% to DKK 2,682m. The EBITDA mar-
gin was 17.8%, almost unchanged compared with 18.0%
in 2003, whereas the margin was 16.4% in 2002. However,
EBITDA growth declined in 2004 with a growth rate of
17.8% in the first half and 9.2% in the second half 2004,due mainly to higher customer-acquisition costs.
EBITDA in the domestic operationstotaled DKK 2,041m,
up 22.1% or DKK 369m in 2004, reflecting primarily in-
creased traff ic, partly of fset by higher customer-acqui-
sition costs.
TalklinesEBITDA declined DKK 63m to DKK 450m in
2004, resulting mainly from a lower result from pre-fix
telephony and increased customer-acquisition costs in
connection with the higher customer intake in 2004.
TDC Mobile Internationals EBIT increased 9.6% from DKK
1,281m in 2003 to DKK 1,404m in 2004.
* Note: Retail market shares for domestic mobile customers and domestic traff ic volume (minutes) are published by the Danish National IT and Telecom Agency inhalf-year reports. The market shares for 2004 have not yet been published.
Managements Discussion and Analysis of Financial Statements
Domestic mobile customersEnd-of-period (1,000)
Market share*%
Domestic traffic min.Mobile (million)
Market share*%
Retail WholesaleMarket share (retail and wholesale)
Traffic min. (retail and wholesale)Market share (retail and wholesale)
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TDC Mobile Internationals capital expenditures increasedDKK 89m from DKK 934m in 2003 to DKK 1.023m in 2004
stemming primarily from higher investments in the UMTS
network. In 2004, the capex-to-net revenues ratio was
6.8% compared with 7.1% in 2003.
TDC Mobile Internationals net revenues were 1.2bn higher
than stated in the Outlook for 2004 presented in the
first-quarter report, due mainly to increased traffic in
TDC Mobil and higher revenues in Talkline. EBITDA was
DKK 0.2bn higher, resulting primarily from increased
traffic in the domesticoperations.
Net revenues were DKK 0.6bn higher than stated in the
latest Outlook for 2004 presented in the third-quarter
report. EBITDA was DKK 0.1bn higher than expected,
resulting primarily from increased traffic in the domestic
operations and Talkline.
OutlookTDC Mobile Internationals net revenues are expected
to decline 4.0% to DKK 14.5bn in 2005. This reflects the
divestment of Talkline Infodienste, with effect from
2005. This development is partly offset by growth in the
domestic market, reflecting traffic growth and more
customers partly offset by lower average prices. Further,
growth is also expected in both Talklines mobile opera-
tions and Bit. EBITDA is expected to increase 0.7%. The
relatively low growth reflects the divestment of Talkline
Infodienste, a provider of value-added services, and the
expansion of easyMobile, almost offsetting growth in
the remaining part of the business line.
Net revenuesIn 2004, TDC Mobile Internationals net revenues totaled
DKK 15,105m, up DKK 1,930m or 14.6%, stemming from
increased traffic volumes in the domest ic and German
markets, partly offset by lower prices, due to fierce
competition in the domestic mobile market.
Net revenues from domestic operationsrose DKK 890m
or 15.9% to DKK 6,503m in 2004. This category includes
mobile traffic as well as subscriptions and terminal sales.
Growth was driven in particular by increased revenues
from TDC Mobil and the inclusion of Telmore from February2004. Growth in retail revenues from TDC Mobil stemmed
primarily from 11.1% more voice traffic and 34.8% more
SMS traffic. Net revenues from wholesale in TDC Mobil
rose 19.1% in 2004, due mainly to increasing incoming
traffic.
The growth in net revenues from domestic operations
was partly offset by declining average retail prices as well
as reduced subscription revenues. This reflect s customer
migration toward cheaper mobile solutions with self-services
via the Internet and lower subscription fees, and a reduced
customer base compared with 2003, reflecting primarily
the deactivation of inactive pre-paid SIM cards.
Net revenues from Talklinerose DKK 983m or 14.7% to
DKK 7,675m in 2004, resulting mainly from mobile opera-
tions that increased its customer base 23.9% to 2.6m in
2004, and significant revenue growth in content services.
The growth was partly offset by an EBITDA neutral
Outlook for 2005 DKKbn
TDC Mobile International Group
2004 2005 Growth in %
Net revenues 15.105 14.5 (4.0)
EBITDA 2.682 2.7 0.7
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change from gross to net accounting of content servicesin Talkline Infodienste in the second quarter of 2003 as a
consequence of transferring the debtor risk to the content
providers.
Net revenues in Bittotaled DKK 927m, up 6.6% or DKK
57m, driven primarily by 75.0% growth in the customer
base to 929,000 customers in 2004 and an increase in
voice traffic of 39.0% partly offset by price reductions
and lower average consumption per customer.
Transmission costs, raw materials and supplies
Transmission costs, raw materials and supplies rose18.4% or DKK 1,227m to DKK 7,879m in 2004. Transmission
costs, raw materials and supplies in domestic opera-
tionsincreased 19.5% or DKK 387m reflecting primarily
increased voice and SMS text t raffic. Talklinestrans-
mission costs, raw materials and supplies rose 18.6%
or DKK 807m and related primarily to rising traff ic and
higher costs s temming from the purchase of handsets
for resale, partly offset by the change from gross to netaccounting in Talkline Infodienste. Transmission costs,
raw materials and supplies in Bit totaled DKK 350m, up
10.5% or DKK 33m.
Other external chargesOther external charges amounted to DKK 3,628m in
2004, up DKK 395m or 12.2%. Other external charges in
domestic operationstotaled DKK 1,603m, up 9.6% or
DKK 140m in 2004, stemming primarily from increased
marketing and customer-acquisition costs. In Talkline,
other external charges rose DKK 233m to DKK 1,709m due
mainly to increased customer-acquisition costs in 2004.Bitsother external charges totaled DKK 316m, up DKK
22m in 2004.
Wages, salaries and pension costsWages, salaries and pension costs amounted to DKK
983m, up DKK 12m or 1.2%, DKK 529m of which was
generated by domestic operations. Talklineswages,
Total revenues DKKm
TDC Mobile International Group2003 2004 Growth in %
Net revenues 13,175 15,105 14.6
Domestic operations 5,613 6,503 15.9
Talkline 6,692 7,675 14.7
Bit 870 927 6.6
Work performed for own purposes and capitalized 17 11 (35.3)
Other operating income 38 56 47.4
Total revenues 13,230 15,172 14.7
Operating expenses DKKm
TDC Mobile International Group
2003 2004 Growth in %
Transmission costs, raw materials and supplies (6,652) (7,879) (18.4)
Other external charges (3,233) (3,628) (12.2)
Wages, salaries and pension costs (971) (983) (1.2)
Total operating expenses (10,856) (12,490) (15.1)
Managements Discussion and Analysis of Financial Statements
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salaries and pension costs totaled DKK 380m comparedwith DKK 378m in 2003. Wages, salaries and pension costs
in Bittotaled DKK 74m compared with DKK 70m in 2003.
Earnings before interest, taxes, depreciationand amortization (EBITDA)TDC Mobile Internationals EBITDA rose DKK 308m or
13.0% to DKK 2,682m and stemmed primarily from
domestic operationswith an increase of DKK 369m or
22.1%. This growth reflects mainly increased traffic in
TDC Mobil, partly of fset by higher customer-acquisition
costs. The growth was partly offset by lower EBITDA in
Talklineof DKK 63m or 12.3% resulting primarily fromincreased customer-acquisition costs in connection
with a higher intake of customers. BitsEBITDA growth
amounted to DKK 2m or 1.1% in 2004.
Depreciation, amortization and write-downsDepreciation, amortization and write-downs in TDC
Mobile International increased DKK 185m or 16.9% to
DKK 1,278m, driven primarily by domestic operationsas aresult of increased amortization in connection with the
inclusion of Telmore from February 2004.
Earnings before interest and taxes (EBIT)EBIT rose DKK 123m or 9.6% to DKK 1,404m due to EBITDA
growth partly offset by increased depreciation and
amortization.
Capital expendituresTDC Mobile Internationals capital expenditures increased
DKK 89m to DKK 1,023m in 2004. Capital expenditures
relating to domestic operationstotaled DKK 747m, upDKK 78m compared with 2003. The increase stemmed
mainly from higher investments in the UMTS network,
partly offset by reduced capitalization of asset retirement
obligations.
EBITDACapital expendituresDKKm
Net revenuesDKKm
EBITDA Capital expenditures Net revenues
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TDC SwitzerlandTDC Switzerlands activities cover mobile and landline
telephony and Internet services.
TDC Switzerland has maintained its position as the sec-
ond-largest telecommunications provider in the Swiss
market, which is characterized by fierce competition and
a falling penetration growth rate.
At year-end 2004, TDC Switzerland had 2,307 full-time
employee equivalents and 2.2m customers. Net revenues
were DKK 9,692m in 2004, and EBITDA was DKK 2,455m.
Business areasTDC Switzerland operates in the following business areas:
Mobile telephonyMobile telephony represents the major share of net rev-
enues in TDC Switzerland and totaled DKK 5,795m in
2004, up DKK 326m or 6.0% compard with 2003. The
number of mobile subscriptions at year-end 2004 was 1.2m,
an increase of 7.4%, impacted negatively by mandatory
registration of pre-paid customers required by Swiss
legislation. As a consequence non-registered customers
have been eliminated from the customer base.
Mobile telephony comprised 60% of total net revenues
compared with 58% in 2003.
UMTS network roll-out is progressing as planned, andTDC Switzerland had fulfilled all UMTS license require-
ments by year-end 2004.
Landline telephonyNet revenues from landline telephony totaled DKK
3,138m in 2004, down 5.0% compared with 2003.
Landline telephony comprised 32% of total net revenues
compared with 35% in 2003.
The fall in landline telephony in 2004 related primarily
to migration from landline to mobile telephony combinedwith fierce competition in the Swiss market.
In 2004, TDC Switzerland added a new sunrise family
product to its range the f irst of its k ind on the Swiss
market. The product combines the total consumption of
landline and mobile telephony in one bill with attractive
discounts.
Internet servicesIn 2004, the Internet services business area contributed
8% of net revenues in TDC Switzerland compared with
7% in 2003. The majority of the increase was driven by
increasing xDSL activities part ly offset by fewer dial-up
customers.
Managements Discussion and Analysis of Financial Statements
TDC SwitzerlandNet revenues per business area 2004
TDC SwitzerlandCustomersend of 2004
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Selected financial and operational data Excluding one-time items
TDC Switzerland Group
Growth in %
2002 2003 2004 02-03 03-04
DKKm
Net revenues 8,932 9,471 9,692 6.0 2.3
Total revenues 9,033 9,577 9,791 6.0 2.2
Total operating expenses (7,764) (7,372) (7,336) 5.0 0.5
Earnings before interest, taxes, depreciation
and amortization (EBITDA) 1,269 2,205 2,455 73.8 11.3
Depreciation, amortization and write-downs (2,493) (2,573) (2,700) (3.2) (4.9)
Earnings before interest and taxes (EBIT) (1,224) (368) (245) 69.9 33.4
Capital expenditures1 1,557 1,675 1,196 (7.6) 28.6
Key financial ratios
EBITDA margin2 % 14.2 23.3 25.3 - -
Capex-to-net revenues ratio1 % 17.4 17.7 12.3 - -
Subscriber base (end of year)3 (1,000)
Landline customers 660 630 573 (4.5) (9.0)
Mobile customers 975 1,108 1,190 13.6 7.4
Internet customers 549 526 469 (4.2) (10.8)
Subscriber base, total 2,184 2,264 2,232 3.7 (1.4)
Number of employees4 2,319 2,380 2,307 2.6 (3.1)
1 Capital expenditures excluding share acquisitions.2 Earnings before interest, taxes, depreciation and amortization divided by net revenues.3 The definition of active and inactive customers was changed in 2004. Comparative figures for 2002 and 2003 have beenchanged accordingly.
3 The number denotes end-of-year full-time employee equivalents including permanent employees, trainees and temporaryemployees.
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Financial highlightsIn 2004, TDC Switzerland maintained its position as the
second-largest telecommunications provider in the Swiss
market and continued its positive financial development
from 2003. The number of mobile customers grew 7.4%
to 1.2m, and the number of xDSL customers increased
from 92,000 to 148,000 at year-end 2004. Net revenues
increased DKK 221m or 2.3% to DKK 9,692m in 2004.
Compared with revenue growth of 6.0% in 2003, the
growth rate decreased due especially to lower growth
in mobile telephony, impacted by lower handset sales,
combined with a modest decline in the landline business.
EBITDA increased DKK 250m or 11.3% to DK 2,455m in 2004,
and the EBITDA margin was 25.3% compared with 23.3%
in 2003 and 14.2% in 2002. This development reflec ts the
combination of continued significant cost reductions
stemming from synergies achieved after the creation of
TDC Switzerland, and revenue increases over the period,
as well as lower marketing costs compared with 2003.
In 2004, EBIT grew DKK 123m or 33.4% to DKK (245)m as aresult of the improved EBITDA.
TDC Switzerlands capital expenditures fell DKK 479m to
DKK 1,196m in 2004. Compared with the growth in rev-
enues, the capex-to-net revenues ratio fell from 17.7%
in 2003 to 12.3% in 2004.
With these results, TDC Switzerland performed in ac-
cordance with the Outlook for 2004 presented in the
first-quarter report 2004 and subsequently confirmed
by the third-quarter report.
OutlookTDC Switzerlands net revenues are expected to increase
3.2% to DKK 10.0bn in 2005, reflec ting primarily higher
activity within mobile telephony, due mainly to more
customers and higher average consumption per customer.
EBITDA of DKK 2.6bn is expected, which is 5.9% higher
than in 2004.
Outlook for 2005 DKKbn
TDC Switzerland Group
2004 2005 Growth in %
Net revenues 9.692 10.0 3.2
EBITDA 2.455 2.6 5.9
Total revenues DKKm
TDC Switzerland Group
2003 2004 Growth in %
Net revenues 9,471 9,692 2.3
Mobile 5,469 5,795 6.0
Landline 3,302 3,138 (5.0)
Internet 700 759 8.4
Work performed for own purposes and capitalized 106 99 (6.6)
Total revenues 9,577 9,791 2.2
Managements Discussion and Analysis of Financial Statements
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Net revenuesNet revenues from mobile telephony, containing sub-
scription fees, traff ic revenues and handsets, amounted
to DKK 5,795m in 2004, up DKK 326m or 6.0%. Our mobile
customer base expanded 82,000 or 7.4% to 1.2m, which
was the main driver for our revenue growth, partly off-
set by a decrease in revenues from the resale of handsets
compared with 2003.
Net revenues from landline telephony, containing retail,
pre-fix, and pre-select products as well as wholesale
activities, decreased DKK 164m or 5.0% to DKK 3,138m.
This development was d