AnnuAl RepoRt 2010/2011

lCDS Board of Directors 2010-2011Frank Huybers, President Jane Joris, Past President

Adrian Vermeiren, 1st Vice President Tony Hogervorst, 2nd Vice President

Kari Lupton, Secretary Scott Campbell, Treasurer

Frank Backx, Director John Douglas, Director

Orrin Farr, Director Russell Marrison, Director

Tom Saul, Director Terry Taylor, Director

Lisa Freer, Staff Representative

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our VisionAll people will have the freedom, support and advocacy to pursue their dreams and aspirations.

our MissionLambton County Developmental Services (LCDS) is a network of people, working together to provide support for people with developmental disabilities in pursuit of their life dreams.

our ethical ValuesLCDS is committed to providing supports that:

• Ensure basic needs are met in a safe and secure environment. • Promote opportunities to develop and maintain meaningful relationships.

• Promote opportunities and choices. • Educate people regarding rights and responsibilities.

• Are self-determined. • Empower people.

• Encourage and inspire community participation. • Educate and support the community to share the Vision.

• Are innovative and flexible. • Ensure resources are utilized in an accountable and responsible manner.

As a professional support service organization, we believe in:

• Service excellence. • Quality of life for all people.• Flexible and adaptable support services. • Courtesy, respect, dignity and consideration for all people.• Community inclusion for all people.

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We are pleased and proud to present to you the LCDS Annual Report for 2010-2011, our first one together as Chair of the Board of Directors and Executive Director of LCDS.

LCDS has been operating for 56 years and again this past year has been one with many challenges and changes. But even with everything happening, LCDS continues to meet its commitment of providing quality services to those we support. Our vision remains strong and vibrant – All people will have the freedom, support and advocacy to pursue their dreams and aspirations.

Changes are constant within our homes at LCDS. This past year, the people who were living at the Confederation Line home expressed a desire to live within the Town of Petrolia. After months of planning, a suitable home was found in Petrolia and the move took place. We are happy to report it seems to have worked out for all involved. Subsequently the Confederation Line home was sold.

Homeshare opportunities continue to expand. There are currently eleven people living with various families across the County and this number continues to grow. Integrating people into the community and living with families has turned into a huge success story for all those involved. One of these Homeshare success stories follows later in this report.

A day program in its infancy in Corunna, has helped people living in St. Clair Township stay closer to their community and therefore reduce transportation costs. It has helped to integrate LCDS services into the Corunna area and expand our networks locally. With the changes in the provision of busing across the County, it was also necessary to expand Forest Community Connections located on Ann Street in Forest.

Petrolia Enterprises was extremely happy to accept a very generous donation of the inventory and equipment of local woodworker, Andy Gelinas. This donation will greatly help expand the services, products and employment opportunities within our Woodworking Department. We look forward to seeing all the changes that will take place at Petrolia Enterprises during the coming year.

LCDS has excellent staff and their hard work and compassion for the people we support ensures we will continue to provide quality care and excellent service. Because of our dedicated staff, the people we support get to not only dream, but also to live their dream; thank you to everyone involved. In talking with colleagues throughout the province it very quickly becomes apparent that LCDS does not take a back seat to anyone.

Many changes have taken place within our staff compliment over the past year. We would like to recognize former Executive Director, Don Seymour, who left the agency in October 2010. His compassion and the visionary leadership he provided during his eleven years with LCDS were admired and respected. Also leaving during the past year was Director of Marketing and Fund Development, Corey Allison, who always challenged us to think outside the box. Her laughter and enthusiasm for LCDS will be missed.

LCDS is supported by many volunteers. We are forever grateful to the efforts of our volunteers who donate their time to the people we support and to our organization. We also want to recognize the many donors who have contributed financial resources to LCDS. Thank you for your support and contributions.

Expert leadership starts at the Board of Directors level and we thank the Board members for their ongoing commitment. Your tireless volunteerism to LCDS is appreciated. Your support turns the dreams and ambitions of the people we support into reality, One Person at a Time.

Sincerely,

Frank Huybers, Chair Patrick O’MalleyLCDS Board of Directors Executive Director

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Several practices to ensure quality continue to be an integral part of LCDS services. One of the key indicators that has been developed

over the past two years is the LIFE (Let’s Interview For Excellence) interview process. LCDS trained interviewers get feedback from the people supported and the support workers or others who know the person well. The information from the interview is primarily used to plan and support the person in a way that is according to their wishes – how they define quality services. In addition to using the information for individualized planning, the determinations made during each interview are combined into a measurement and reported quarterly to the Organizational Development Committee (a sub-committee of the Board of Directors). This measurement helps provide information on overall quality of services at LCDS and identifies areas of service that could be improved at an organizational level. Improvement plans can then be put into place to address systemic issues.

LCDS continues with its strong learning and development program. In the past year, over 1200 training and development opportunities were offered and taken advantage of by people supported and employees of the organization. In addition to the many classes, video conferences, seminars, demonstrations, etc., one of the new initiatives this year involved providing tutoring services to people supported. This type of learning meant people could choose what they wanted to learn and then have a curriculum that was specifically designed to their abilities. Learning is an investment and knowledge leads to independence. While it is very difficult to quantify in black and white figures exactly how much value is added by the learning and development programs, it is clear that quality is only enhanced by the growth that occurs in a learning organization like LCDS.

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“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”

-Philip Crosby, Businessman, Management Theorist.

Karen participating in a Life Interview with Michelle

In addition to the LIFE interviews and training other key indicators of organizational performance are tracked and reported quarterly. These include staff turnover rates, current performance appraisal statistics, annual life plan reviews, fundraising income and social enterprise activity. These factors are all weighted and scored in a simple balanced scorecard format. Changes in organizational performance are analyzed and efforts to improve discussed. Quality improvement is continuous and services can always get better and better.

LCDS is a CARF (Commission on Accreditation of Rehabilitation Facilities) accredited organization. Accreditation is another way of assessing quality but rather than being done internally, the accreditation process involves external assessors called surveyors. These surveyors are from other agencies across North America who come in to review policies, procedures, reports and life planning practices. They also talk to people supported and their families, interview Board Members and question staff. LCDS was accredited for a three year term in 2009 so is currently in the middle of its accreditation cycle. However, an annual Quality Improvement Report is submitted to CARF and we continue to maintain and improve standards in anticipation of a third accreditation in 2012.

….on being a volunteer tutor at LCDS“Volunteering has afforded me one of the most meaningful and rewarding opportunities I have ever been privileged to receive, and has gifted me with so much more than I was able to give in return.” -Will Baillargeon

to Ireland and Back…

I love history especially the history of Ireland and Scotland. I find the history highly interesting and have always wanted to see a very

old castle.

My Irish adventure started in March 2009 when a trip to Ireland came up that I was able to afford. I said “book it”, “this is for my 50th Birthday!” I started planning my trip by visiting the library to find as much information as I could about Ireland, especially about their castles.

We arrived in Shannon, Ireland on September 11, 2009. The sky was blue with no rain in the forecast, the grass was so very green, just as I had imagined and had seen in all of my research….and the roads were very windy and narrow…. we were driving on the wrong side of the road!!!

The highlights of my trip included the spectacular scenery of the Cliffs of Moher. We took a cruise on the Atlantic Ocean to an Island called Inisheer where we had lunch, toured the island on foot, enjoyed fiddling music and shared stories with the local people. We also visited two castles, the first being The Blarney Castle, and yes after a long haul up a very narrow winding staircase and with many cheering supporters behind me, I made it to the top and kissed the Blarney stone!!! I also visited the Bunratty Castle where I sang Ave Maria out loud in a church and ate a medieval supper in a 500 year old Castle without utensils. After supper I watched and danced along to bagpipers at the exit. It was truly the most memorable day of my trip. I very much enjoyed going to the pubs to have drinks with the gang and meeting some new Irish friends. Everyone was so friendly making it a trip that I will never forget.

But as I said earlier, I also love the history of Scotland. How could I not with the last name of Anderson! In September 2011 I am off on another adventure to discover my roots. I fly into Glascow, Scotland and hope to visit the Robbie Burns museum, the Edinburgh Castle, the Loch Ness and try a taste of hagus! Look out Scotland, here I come!

College or Bust!

Going to college is a “big deal”! It gives a person a sense of independence, fulfillment, and accomplishment. Of course,

the increase in social networking is a bonus as well! These are just a few of the reasons a young person goes to college… and Kristal is no different.

From early on, Kristal knew that she wanted to attend Lambton College after graduating from high school. She collected brochures and went to not just one, but two information sessions held at the college. This was such a big step; she wanted to make sure she had all the information she needed.

Once she collected this information, she needed to finalize her decisions. She sat down at the computer (a familiar place for Kristal) and filled out her CICE (Community Integration through Co-operative Education) application online.

Her next step was waiting to hear from the college to set up an interview. This proved to be the most nerve racking as the interview was one on one with a CICE faculty member. After sailing through that interview, again she had to wait to hear if she would be accepted.

On March 14, 2011 she received the call that she had been waiting for… the person on the other end saying “Kristal, congratulations, you have been accepted to the CICE program at Lambton College.

A Life Goal accomplished…. With many more to come!!

Deb in Ireland

“My staff tells me to “keep on going”, “keep my chin up”, don’t look back. They make me feel important.”

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Home of My own

Lee was only 17 years old when he entered LCDS services in September 2009. He moved into a home on John Street in Watford with two roommates. After

graduating from Alexander Mackenzie High School in 2010 he had the opportunity to move into his own apartment at the back of the house. He was quite excited about the independence this had to offer. One of the greatest rewards of Lee moving to Watford was that he would be living closer to his grandfather.

Lee is always willing to help someone in need. Since moving to Watford he has had the opportunity to spend time with his grandfather and has enjoyed helping him with odd jobs around his farm. He takes pride in helping his grandfather with the production of maple syrup and enjoys sharing the final product with his friends.

Lee and his grandfather also spend time together working on renovations to his apartment. This gives Lee a sense of pride and ownership in his home and possessions.

Biker Barbecue

In June, for the past eight years, 20 to

30 Harleys from the Lady Luck biker club have come roaring down the driveway of Nancy’s home.

It has taken time for Nancy and her brother

Howard to rebuild their relationship. During this time they discovered a shared passion – their love of motorcycles.

Howard belongs to a biker organization called ‘Lady Luck’. Eight years ago he approached Nancy and asked if she would like to co-host a “Biker BBQ”. The two of them put their heads together to make a plan. Everyone would share a meal and take some snapshots with the beautiful bikes. For those brave enough, there was the opportunity to jump on a Harley, feel the wind in their face and the road rolling beneath them!

The first year had a good turn-out of about 12-14 bikes; however, this event has grown every year since. June 2010 marked biggest yet with almost 30 bikes!

It took Howard and Nancy some time but their shared passion for motorcycles has helped build a bridge in their relationship. The relationship she now has with her brother is one that Nancy holds close to her heart.

Zonefest

For the past six years, James, Pasquale and Debra have been hosting Zonefest in Wyoming! It started as an idea from two of our support

workers and since then has become something that everyone looks forward to annually! More and more people have been coming each year to experience great food, fun, music and more importantly…a chance to see old friends and meet new ones! Family members also enjoy and look forward to coming back to this event year after year.

Zonefest has been host to some great bands that everyone loves to listen to. Last year, new neighbours came to check out Zonefest and they seemed to truly enjoy themselves! Later that summer, James, Pasquale and Debra were invited to a neighbourhood barbecue down the street! It was great to see that a connection had been made with people in the community and we hope to make more connections with people living in Wyoming.

James, Pat and Deb look forward to many more years of hosting such a wonderful party and seeing familiar and hopefully new faces come for a great time at Zonefest!

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Homeshare - Sharing “Home”

For the past couple of years, Beth has been supported in Homeshare by Mary who lives in Watford. Over the last year, Mary has been helping Beth explore her family

heritage. In return, Mary wanted to share her heritage with Beth so earlier this year Beth accompanied Mary on her trip to Ireland. Below is a copy of an email received by Kim Lynch, Manager of Innovative Supports who supervises the Homeshare Program at LCDS.

Hello Kim,

Mary Maguire gave me your e-mail contact so that I could get in touch with you. I told Mary before she left that I really wanted to express to you how much it meant to us to have met Beth.

Mary has been talking about Beth constantly over the past eighteen months, I regularly chat to her during phonecalls to Mary, I had an idea of what she would be like. What a surprise when I met her, she was so much younger than I had expected! She is a vibrant, happy, compassionate young woman. My family took great pleasure in having her stay with us and in being able to take her out on day trips. I could tell that she was very happy and contented in our home and in our company. A lasting memory will be of watching her dance around my living room in her pyjamas while watching a show on tv about weddings! It was a point at which she and I really connected, I fully understood her gestures and the sounds that she was making, she was communicating with me and I was thrilled. While out for a walk in our local park I watched Beth become upset and concerned as two little toddlers had a bit of a punch-up. She rushed over to them as did their mothers and I was impressed at how concerned she was. The mothers very kindly acknowledged Beth and reassured her that the boys were fine, I was so touched by that. She is such a special person.

Beth made a big impression on all of us that met her. I know that Mary has fully embraced her as a member of her family in Canada, she is now a member of the extended family her in Belfast.

It was a pleasure and a privilege to have spent time with Beth and I speak for everyone when I say that we look forward to having her “home” again with us in the future.

Kind regards,

Maura Faloona(Mary’s Friend in Ireland)

“My staff helps me like myself better.”

- Jessie

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Jim

Jim has been part of the LCDS family since 2001 as one of the first participants in the new Stepping Stones initiative. He also participated in the Weekend Recreation Program and Host Family Respite.

Jim graduated from LCCVI and was determined to find a job. He liked having some “extra spending money” as he loved to shop, particularly at Wal-Mart. He not only found a job but had two part time jobs; one at Lambton Rural Child Care and one at Lambton Pharmacy. These jobs continued until he was admitted to the hospital a couple of months before he passed away.

Jim was a self-advocate making a monthly phone call to see if he could attend CSD on a more regular basis. This was typically when he would “insult” the government and ask why there wasn’t more funding. His advocating finally paid off earlier this year when he was offered a placement at CSD on a “full time” basis.

Jim loved going on overnight trips to hotels in Toronto, London and Niagara Falls. He loved fishing, baking snacks and then sharing them or better yet selling his creations, shopping and playing his Nintendo DS. He was also quite adventurous as he tried the biggest badest “bumper car” at Wonderland called the Bohemeth.

Jim was a prankster, blowing up his lunch bag and popping it behind your back, then giggling and running off in the other direction. He would also pull out plastic bugs from his ‘jeep bag’ and put them on your chair or under your pillow then watch from a distance with a smirk on his face.

Most of all, Jim was a generous, caring person. He would want to treat you to a coffee at Timmy’s, offer you a Werthers or piece of Juicy Fruit gum or pull a cough drop from his belly pouch to help with the tickle in your throat.

Jim was very well known in his community; wherever you went with him, someone would stop and start to chat with him. No matter what your relationship with Jim was, whether close or having only met him once, he left you with a smile on your face and a sense of having been touched by someone very special. Jim will be greatly missed by his family (including all of his “extended family”), friends, and caregivers and by everyone who knew him.

nancy

In 1975, Nancy came to LCDS and spent 36 years with us, living in the communities of Thedford, Forest and Petrolia. She was an employee of Petrolia Enterprises for 24 years and gave many hours as a volunteer for LCDS fundraising

events. Nancy built relationships with many people in her community so that when she needed something, she always knew the right person in the right place. Those who knew Nancy admired her spirit of independence and her ability to advocate for exactly what it was she wanted!

Nancy will be remembered always.

elsa

Elsa joined the LCDS family in 1984 and over the next 27 years she became a matriarch within LCDS. She left an impression on you no matter how long you knew her - Elsa was just that

kind of person.

Elsa had many special people in her life Elsie her sister in law visited faithfully on every special occasion and gratefully accepted every tea party invitation Elsa sent her. Her sisters Margaret and Gertrude were also very special to Elsa even though distance prevented them from visiting more often. They were never very far from her thoughts.

Elsa loved adventure. She enjoyed trips to Toronto, Manitoulin Island, Niagara Falls and house boating in the Trent Severin Locks. She liked fishing, shopping, parties, dances (especially polkas), sailing, musicals (her favourite being the Sound of Music), picnics along the river, limo rides, and riding in the

Brigden fair with Warden Burns. Elsa lived her life with tenacity, zest and most of all no boundaries. She continued to be feisty, affectionate and the life of the party right up to the last days of her life. She was always true to herself – strong spirited and grabbed every moment with gusto! She was a daughter, a sister, a sister in law, an aunt, a friend, a matriarch, an inspiration to us all and above all she was Elsa!!

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People have dreams, aspirations and ambitions and some of the stories in this report illustrate how some of these goals have been

realized. One of the key factors in most success stories is the support from others that leads to achievement or personal happiness. At LCDS, employees are often the heart of the support that facilitates the accomplishment of people’s life goals.

Professional, knowledgeable and empathetic employees are one of LCDS’ greatest assets. In addition to the typical policies and procedures that ensure fair practices in any work place, LCDS strives to provide employees a voice in what is important to them. Research shows that if employees are empowered and feel that they can make a difference, they are more likely to be engaged in their work and less likely to leave the organization. This year LCDS was very fortunate to receive the pro bono services of Mr. Paul Fairlie, Ph.D., a researcher and consultant in human resource practices. Mr. Fairlie conducted an extensive staff survey that contributed to an action plan for improving human resource practices at LCDS. Continuous improvement is always key to any organization and there are areas that LCDS will study more closely and implement change to make the workplace better. However, it is important to note that despite issues like low wages and shift work, overall, 87% of LCDS employees were satisfied with their jobs! This is a great accomplishment.

LCDS also continued with its ongoing practices to ensure that employees are heard. Team Leaders continue to advocate and bring

forth concerns that they hear from their teams. The EARS Committee (Employee Advisory and Resource Support Committee) continues to meet regularly and bring forth issues that are important to employees. This committee is composed of 11 non-management and 3 management employees and makes recommendations on policy and practices to the Strategic Leadership Team. Agency-wide meetings, intranet forums, and ongoing sharing of minutes promote transparency and encourage discussion about decisions and issues. All these avenues are used to facilitate understanding and trust amongst staff. With understanding and trust comes employee satisfaction and with employee satisfaction comes excellence in service.

….on working at LCDS“Working at LCDS means going to work everyday knowing that you are going to make a difference in someone’s life, or that they are going to make a difference in yours.”

-Carrie Balfe, Support Worker, Forest Programs

The LCDS Employee Advisory and Resource Supports Committee

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It has been a challenging year for developmental service agencies in the province as they faced increasing operating costs, requests

for increased capacity and no increase in funding. The government announced that they would not be keeping their 2% base funding increase commitment for 2010-2011 as they had promised in their four-year plan in 2007. Agencies were told to meet their Pay Equity obligations and maintain services. In addition, the government imposed a 2-year compensation constraint for employees when they introduced the Public Sector Compensation Restraint to Protect Public Services Act in the 2010 Provincial Budget. Through internal efficiencies including careful management of location budgets by support teams and Team Leaders, reduction in transportation services, and leaving staffing vacancies unfilled for a period of time, LCDS finished the year with a balanced budget while still managing to meet the Pay Equity obligations for 2011. Thank you to all employees for their hard work and diligence.

The Transformation of Developmental Services continued. On July 1, 2010, the new legislation The Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 was proclaimed in force. The legislation is being phased in over time. As a result, much of the latter part of 2010 was spent preparing for the new regulation on Quality Assurance Measures (299/10). This regulation came into effect on January 1st 2011 and involved training for all staff and volunteers. It addresses the rules that agencies must follow to be in compliance with the Act. It makes all agencies in Ontario more accountable and is to ensure that they provide high quality services and supports and meet standards that have been set by the Ministry of Community and Social Services. While training staff on the specific standards was a huge undertaking, meeting the quality standards was very little work for LCDS as many of the standards were already in place as they are the same as those already required for accreditation.

Another step in the Transformation process was the creation of regional application entities. Effective July 1, 2011, people will apply for adult developmental services and supports through new regional contact points. People with developmental disabilities and their families who live in Lambton County will apply to the Developmental Services Ontario office for the South West Region (DSO-SWR) in London. The government’s goal in setting up the regional DSO’s is to provide a more fair, equitable and sustainable developmental services system. Our local Connecting Point (housed at the Family Counselling Centre

in Sarnia) will close; however, they will continue to receive some funding during the transition. The funding entities are not expected to be operational until 2012.

The Developmental Services Human Resource Strategy, a partnership between the Provincial Network on Developmental Services and the Ministry of Community and Social Services has made significant strides in positioning employment in developmental services as a “career of choice” in Ontario. An awareness and marketing campaign developed marketing tools that can be tailored to reflect individual agency profiles and needs to enhance current recruitment practices. These tools will be used by LCDS to recruit new employees. The Core Competencies Committee developed core competencies for seven key positions within the sector. The core competencies were piloted in sixteen agencies across the province this spring and implementation of Core Competencies at LCDS will begin later this year. Other sub-committees of the Human Resource Strategy were the Best HR Practices, Program Standards, Agency-Based Training and Shared Interests Committees. Karen McClintock, Manager of Learning and Development participated on the Agency Based Training Committee.

LCDS has remained active on the Board of OASIS (Ontario Agencies Supporting Individuals with Special Needs). LCDS Board of Directors Past President, Jane Joris, is currently Vice President of OASIS. OASIS continues to advocate on behalf of developmental service agencies across the province and have a strong voice with government working toward the collective goal of ensuring the highest quality supports and services to people with a developmental disability.

provincial update

“In 2004 we decided to overhaul our developmental services system - a transformation that responds to a need for services and supports that will allow people with a developmental disability to achieve their goals and enjoy a real sense of belonging.”

- Honourable Madeleine Meilleur, Minister of Community and Social Services

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Annual Charity pork BBQ

The Lambton County Pork Producers (LCPP) held their Annual Pork BBQ to raise money for LCDS on July 7th in Alvinston. They drew a large crowd and over $6,000 was raised to support the Olde Post Office Project in Petrolia. Unfortunately this will be the last Pork BQQ, as

the LCPP is not able to coordinate it this year. LCDS would like to thank the LCPP for their hard work and support to LCDS over the years!

Golf tournament

The 14th Annual LCDS Charity Golf Tournament took place at Widder Station Golf Club on Thursday July 22nd. The tournament is organized by a dedicated volunteer committee who raised over $15,000 in 2010 to support the Saturday Recreation Program which provides

fun, community based respite opportunities for people who live at home with their families.

Fundraising Dollars at Work

In addition to our Signature Events, LCDS uses other strategies to generate funds throughout the year. Funds raised through Meat Raffles, Bingos, Direct Mail campaigns, fundraising with the Sarnia Sting and Grant Applications have improved the lives of the people we support as

well as the agency as a whole.

The funds raised through our Annual Fundraising strategies were used to purchase various items to enhance people’s homes, such as new appliances, televisions, furniture, kitchenware, landscaping, deck improvements, and redecorating. Renovations were completed to increase accessibility in homes and equipment such as lift systems were installed. Fundraising dollars were also utilized to assist people to achieve life dreams by covering travel costs for vacations and purchasing exercise equipment and recreation supplies.

Also benefitting from fundraising dollars was the LCDS Weekend Recreation Program. This program provides respite for over 40 families in Lambton County who may otherwise receive no support. It is designed to provide a much needed break for caregivers while offering recreational and social opportunities for people in the community. The Weekend Recreation Program is funded 100% by proceeds from our Annual Charity Golf Tournament.

Fusion: a Discovery of local Food and Wine

Fusion: a Discovery of Local Food and Wine was held June 18th & 19th, 2010 at the RBC Centre in Sarnia. This tradeshow style

event attracted over a thousand people from Lambton County and the surrounding area. Fusion featured over 30 local award-winning food and wine vendors who offered samples of their most popular products. Guests enjoyed live jazz music, stage demonstrations and samplings from breweries, wineries, restaurants, caterers and food producers from all over Ontario. The Education Series was very popular, offering free educational seminars presented by several vendors and special guests. The show was received with rave reviews from attendees, vendors and the greater community. Fusion 2011 will take place on November 11th & 12th at the RBC Centre and is expected to be a huge success, building on the momentum and marketing investment made in the 2010 show!

Celebrity Chef, Patrick Wiese – Fusion Cooking Presentation

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Olde Post Office Grand Opening

On Saturday, June 5, 2010, LCDS officially opened The Olde Post Office and welcomed the public to see the magnificent restoration

of this historical building. MP Pat Davidson, MPP Bob Bailey, Petrolia Mayor John McCharles, Campaign Cabinet Chair Jim Burns and Jordan Dennis of the Trillium Foundation joined LCDS stakeholders and community members to celebrate the successful completion of this project. The goal of the project was to create affordable and accessible housing, employment and social enterprise opportunities. Six apartments were created on the upper two floors, while the main floor houses two LCDS social enterprises; Kitchen Creations Catering and the Olde Post Gift Shoppe and Ice Cream Parlour. The success of Olde Post Office Project was made possible by the generosity of community members through the Power of One Capital Campaign.

lCDS Social enterpriseA Philanthropic Gift Provides New Direction for Petrolia Enterprises

Petrolia Enterprises was offered a unique opportunity to create employment and training for the people we support, involve

community volunteers in new and meaningful ways, expand an existing social enterprise into a niche market and take our existing businesses to the next level.

This opportunity came from Andy Gelinas, a humble, philanthropic-minded man who operated a specialty lumber supply and specialized woodworking business within our community. He was best known as “your friendly hardwood dealer” for unique, quality lumber that comes from around the world. Locally he was respected for his expertise in the field. For more than 15 years, Mr. Gelinas worked from his meticulous workshop in rural Lambton. However, as he and his wife approached a new chapter in their lives, he decided to make this generous donation. Through word of mouth, Mr. Gelinas heard about the social enterprise workshop operated by LCDS and proceeded to offer LCDS his business, equipment and inventory as a gift. He had only one condition: that he be able to volunteer regularly with our organization to teach and train people interested in learning his trade and maintain his equipment and he would assist us in running the business.

This gift provides a clear vision for the future of Petrolia Enterprises. The gift is a sustainable, profitable business offering meaningful employment and new training opportunities for people while generating an income that will lessen our dependence on government funding.

“Kerr Café”The Kerr Café is located in the outdoor Farmer’s Market in Petrolia. For the 2nd year, Catering by Kitchen Creations are your Saturday morning hosts. We offer the very popular peameal bacon on a bun and the in demand Western sandwich, along with a variety of other options and drinks. New for 2011 is a BBQ menu. The Farmer’s Market runs from May 29th until mid October. It is open every Saturday from 7 am to 12 pm. We look forward to seeing you there!

lCDS Foundation Board of Directors

LCDS has recently formed the LCDS Foundation Board of Directors. The LCDS Foundation is a separate entity from LCDS

and carries out fundraising activities to raise financial gifts exclusively to support the ongoing mission of LCDS.

The role of the LCDS Foundation Board is to:• establish financial policies that effectively steward funds,• establish management and marketing policies,• approve and review the Fund Development Program with the Executive Director and Manager of Fund Development

LCDS Foundation Board of Directors:Steve Hull, Chair John Douglas Jim Burns Debbie McNeilBob Tanner Josh SpagnolEd Tighe Don McGuganPatrick O’Malley

The Fundraising Department wishes to thank this network of dedicated community members for their willingness to work with us and engage in strengthening our financial sustainability through Fundraising!

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Lambton County Developmental Services held their Annual Corporate Appreciation event at the Victoria Playhouse in Petrolia on February 16, 2011. Pictured above is LCDS Board member Terry Taylor and Executive Director Pat O’Malley with 2011 Corporate Appreciation Award recipients Matt Pasut and Ryan Stokes of SA&P, Jason McMichael of Exit Realty and Bill And Angela Salaris of Huron Cove Restaurant.

Wednesday, June 21st, 2010 - 7:00 p.m.Community Skills Development Building339 Centre Street, petrolia, ontario

The 55th Annual Meeting of Lambton County Developmental Services, held on June 21st, 2010, was called to order by the

President, Jane Joris, at 7:05 p.m.

Welcome and Reading of the Prayer:

Jane Joris, President, welcomed members and guests of the Agency and opened the meeting by reading the Prayer.

Jane introduced Ministry of Community and Social Services Program Supervisor, Robert McKellar. Rob extended greetings on behalf of the Ministry and his colleagues in Windsor, London and Toronto. He has been LCDS’ Program Supervisor for less than a year, but has about twenty-three years experience at MCSS. He thanked all volunteers especially the Board of Directors for their time and commitment; and Don and the LCDS management team for keeping the mission of LCDS on course. He remarked on the positive partnership that exists between LCDS and the Ministry and congratulated LCDS on the official opening of the Olde Post Office this year.

Minutes of 2009 Annual Meeting:

The minutes of the 2009 Annual Meeting, held on June 17th, 2009 were included in the Annual Report.

Moved by: Adrian Vermeiren, Seconded by: Orrin Farr“that the minutes of the June 17th, 2009 Annual Meeting of Lambton County Developmental Services, be accepted as presented”. Carried.

Annual Written Report:

Copies of the LCDS Annual Report 2009-2010 were made available to members and guests.

Moved by: Jane Joris, Seconded by: Kari Lupton “that the Annual Report be accepted for information”. Carried.

Financial Statements:

Audited Statement:

President, Jane Joris, stated that the Audited Financial Statement for the year ending March 31st, 2010 was completed by Woods Pearson & Associates, Chartered Accountants of Forest, Ontario, and copies of the completed statement were available for anyone that wished one.

Treasurer’s Report:

Treasurer, Scott Campbell, read the Treasurer’s Report.

Moved by: Scott Campbell, Seconded by: Rosemary Churchill“that the Treasurer’s Report and the Audited Financial Statement for the year ending March 31st, 2010 be accepted”. Carried.

Appointment of Auditors:

Moved by: Scott Campbell, Seconded by: Frank Huybers“that the appointment of the Auditors be referred to the Board of Directors for the 2010-2011 year”. Carried.

Proposed Changes to the LCDS By-Laws:

Copies of the proposed changes to the LCDS By-Laws were attached to the agenda and reviewed at the meeting.

The following amendments were proposed to By-Law #1:

Section 18, Vacation of Office of Director – the addition of a statement that “exit interviews will be conducted for vacating Board members”.

Section 22, Meetings of Board of Directors – Regarding the distribution of notices for meetings, “delivered or mailed or telegraphed or telephoned” will be replaced with “delivered, mailed, emailed or telephoned”.

Section 32, Committees – the addition of a statement that the Board of Directors “will operate as a committee of the whole”.

Section 32A, Committees, Sub-Section iii) – the addition of a statement that “The Nominating Committee will also consult with the Directors regarding the nominations for the Executive Committee”.

Moved by: Kari Lupton, Seconded by: Frank Huybers“that the proposed changes to By-Law #1 be accepted as presented”. Carried.

The Board proposed the addition of By-Law #2 – the by-law respecting the borrowing of money by Lambton County Developmental Services to the existing By-laws.

Moved by: John Douglas, Seconded by: Frank Devet“that By-Law #2 be added to the existing LCDS By-Laws”. Carried.

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According to By-Law #1, Section 4, Annual Membership Dues – any changes to the annual dues “shall not be effective until confirmed by a resolution of the Members at an Annual Meeting or a general meeting of the members. At the March 9th, 2010 meeting of the Board of Directors, the Board approved the following motion: that the membership fee for LCDS be increased from $10.00 to $25.00 annually; $10.00 for people supported.”

Moved by: Rosemary Churchill, Seconded by: Orrin Farr“that the membership approve the resolution for an increase in the annual membership fees for LCDS from $10.00 to $25.00; $10.00 for people supported”. Carried.

Approval of Actions of the Board for 2009-2010:

In accordance with the Corporation Act, this motion is required to be kept on record.

Moved by: John Douglas, Seconded by: Kari Lupton“that the actions of the Board of Directors of Lambton County Developmental Services, for the period April 1, 2009 to March 31, 2010, be approved”. Carried

Nominating Committee Report:

Adrian Vermeiren, Chair of the Nominating Committee, read the Nominating Committee Report.

Board Members on the Board who will continue to serve are:

One Year: Jane Joris Russell Marrison Tom Saul Terry Taylor

Two Years: Adrian Vermeiren John Douglas Kari Lupton Tony Hogervorst

Eligible for Re-Election for a 3-Year Term: Scott Campbell Frank Huybers Orrin Farr

Frank Devet is stepping down from the Board after serving six consecutive years.

In accordance with our Agency Bylaws,

Frank Backx has been nominated for a three-year term and has agreed to accept the nomination.

Staff Representative Karen Parry has served her maximum three year term on the Board. Lisa Freer has been appointed to replace her. The staff representative on the Board is a non-voting member.

Election of Directors:

President, Jane Joris, stated that “according to the Agency By-Laws, there were no more nominations to the Agency Board and therefore, nominations are closed at this time”.

The President asked the Secretary, Adrian Vermeiren, to cast a single ballot declaring the slate of Directors to be elected to the Board.

Installation of Directors:

The form for installation of the Board of Directors of Lambton County Developmental Services was read by Rosemary Churchill, and the Directors were then installed.

Don Seymour, Executive Director, introduced the Board Members present and announced that following the adjournment of the Annual Meeting, the Board Members would meet briefly to discuss the Officer appointments to the Board. Following this brief meeting, the audience would be informed of the results of the Board Officer elections.

Message from the President:

President, Jane Joris, delivered her message on behalf of the Board. Jane commented on the challenges LCDS has faced over the past year resulting mainly from the down-turn in the economy and the government deficit. Despite the challenges, LCDS has completed the Olde Post Office project, now has nine affordable housing units and recently held a very impressive fundraising event, the Fusion Food and Wine Show. Provincially, it has been a full year since the last institution in Ontario closed, a goal that took many years to achieve.

Update from the Executive Director:

Executive Director, Don Seymour, gave an update on the challenges, and accomplishments at LCDS over the past year and reflected on the progress made toward the goals outlined in Vision 2018. He thanked Rob McKellar for attending our Annual General Meeting on behalf of the Ministry. He thanked the Board for their support and guidance over the past year, and Karen Parry for being the first staff representative on the Board and providing a strong voice for staff. Finally, he thanked Jane Joris, who is ending her term as Chair of the Board, for her leadership, support and commitment to LCDS.20

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Other Business:

There was no other business to come forward at this meeting.

Presentations:

President, Jane Joris, called upon Frank Devet, who is stepping down from the Board, and presented him with a gift for his many years of dedicated service. Frank has served a total of 6 years on the LCDS Board of Directors.

President, Jane Joris, called upon Karen Parry, who is stepping down after serving her maximum three year term as Staff Representative on the Board and presented her with a gift for her dedicated services.

Executive Director, Don Seymour, presented a gift to Jane Joris who is ending her term as Chair of the Board of Directors.

Adelle Stewardson presented the 2010 Student Volunteer Scholarship in the amount of $1,000.00 to Kristen Trottier. Kristen is pursuing post-secondary education at the University of Guelph. Congratulations were extended to Kristen.

Adjournment:

The President called for a “Motion of Adjournment of the 55thAnnual Meeting of Lambton County Developmental Services”.

Moved by: Adrian Vermeiren, Seconded by: Orrin Farr“that the 55th Annual Meeting of Lambton County Developmental Services be adjourned.” Carried.

Thank You for Attending:

The President thanked everyone for attending and invited them to stay for refreshments.

The Board Members were then asked to meet briefly in the Board Room to discuss the Officers’ appointments.

The meeting closed at 7:47 p.m.

Officers for the Coming Year Announced:

Following a brief meeting of the Board, Don Seymour announced the Officers for the coming year. They are:

Frank Huybers, President Jane Joris, Past President Adrian Vermeiren, 1st Vice President Tony Hogervorst, 2nd Vice-President Scott Campbell, Treasurer Kari Lupton, Secretary Don Seymour, Executive Director

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Lambton County Developmental ServicesSTATEMENT OF FINANCIAL POSITION

As at March 31st, 2011

ASSETS

March 31st March 31st

2011 2010

Current Assets:Cash and Banks 106,770$ 172,375$Accounts Receivable 75,449 97,532GST Receivable 21,045 8,188Prepaid Expenses 55,573 72,168

258,837 350,263

Capital Assets 6,297,141 6,335,865

TOTAL ASSETS 6,555,978$ 6,686,128$

LIABILITY AND SURPLUS / (DEFICIT)Current Liabilities:

Trade Payables 687,621$ 723,500$Demand Loan Payable - 105,000Due to Foundation 50,582 51,149Deferred Revenue 15,952 61,588Current Portion of long-term debt 133,898 46,229

Total Liabilities 888,053 987,466

Long Term Debt 2,083,303 2,304,990

Net assets invested in Capital Assets 4,079,939 3,879,645

Accumulated Surplus / (Deficit) (495,317) (485,973)

TOTAL LIABILITIES & SURPLUS /(DEFICIT) 6,555,978$ 6,686,128$

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Lambton County Developmental Services

Treasurer's Report for Annual Meeting

June 20th, 2011

2010-11 2009-10

RevenuesMinistry Subsidy 9,732,442$ 9,349,174$Other Grants & Subsidies 222,866 194,299Sales - Petrolia Enterprises 243,701 212,970Rental Income 254,707 312,761Other Income 109,501 148,969

10,563,217 10,218,173

ExpendituresWages & Benefits 8,482,869 8,260,219Travel 284,118 269,957Training 43,681 33,709Building Occupancy 653,935 507,575Purch. Services, Home Share & Busing Costs 801,105 807,725Program Expenses 141,750 178,792Personal Needs, Food & Health 43,987 98,102Promotion & Publicity 22,744 32,027Office Expenses 99,109 106,575Other Expenses including computers 155,895 103,928Recoveries (163,354) (113,447)

10,565,839 10,285,162

Operating Surplus / (Deficit) (2,622)$ (66,989)$

Audited financial statements are available upon request. Please feel free to contactLCDS if you require any further information.

Respectfully submitted by Scott Campbell, Treasurer, LCDS

On behalf of the Board of Lambton County Developmental Services I am pleased to report onthe 2010/11 fiscal year. The year ended with a small deficit of $2,622, which is an excellent resultgiven all the challenges of the past year including implementation of the Quality AssuranceMeasures Guidelines. We continue to provide excellent services with the funding we areprovided. As this is my last report I wish to thank the Administration staff for all their support overthe past several years and I wish LCDS all the best for the future.

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Financial and Service HighlightsYear Ending 31 March 2011

Ministry

92.1%

Sales 2.3%

Rents 2.4%

Other Grants

2.1%

Other Income

1.0%

Revenue ~ $10.6 Million

Wages &

Benefits80.3%

Travel Costs

2.7%

Purchased

Services7.6%

Building

Occupancy6.2%

Program &

PersonalNeeds

1.8%

Other Costs

1.5%Expenses by Category

~ $ 10.6 Million

Administration

9.3%

Group Homes

60.4%

CSD & FCC

8.8%

Petrolia Ent.and

SES7.9%

Home Share

4.1%

SIL

6.1%

Other

3.5%

Expenses by Program

-

10

20

30

40

50

60

70

80

90

Group Homes CSD & FCC PetroliaEnt.and SES

Home Share SIL Other

Individuals 69 73 82 11 24

Number of Individuals Served

-

50

100

150

200

250

300

Group

Homes

SIL Home Share

Individual 255 107 71

Cost Per Day Of Residential Service

Staff Retreat - March, 2011

Lambton County Developmental Services339 Centre Street, Petrolia, ON N0N 1R0

519-882-0933 • www.lcds.on.ca

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