How To Use

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On your Internet browser, type

www.surveymonkey.com

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You will see this...

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Click ‘Sign Up Free’

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You will see this page...

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Type your desired username

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Type your password

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Type your password again...

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Type your email address here...

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Click ‘Sign Up’

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Your account has been created!

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Click ‘Create Survey’

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You can either create a new survey...

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Or use an existing template...

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Click on ‘Create a new survey’

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Type the survey title here...

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Select ‘Customer Feedback’

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Click on ‘Continue’...

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You will see this...

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You can change the look of your survey

here...

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Or edit the survey title here...

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Click on ‘Edit Title’

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Type the new title...

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Click ‘Save’

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Under Page 1, click on ‘Add Question’

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Let’s get the name of our

respondent...

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Select the Question type

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If name is optional, do not check

this...

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Click ‘Save & Add Next Question’

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Type your second question...

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Choose the Question Type

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Check this if an answer is required...

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Click ‘Save & Add Next Question’

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Type your question here...

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Choose Rating Scale for ‘Question Type’

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It will look like this...

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Check this to require an answer...

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Click on ‘Save & Add Next Question’

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Such as Multiple Choice...

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With Yes, No or Neutral as the

answer...

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You may add a Comment Field...

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And require an answer...

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Type your question...

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Choose ‘Rating Scale’

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Type the fields to choose from

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Assign weight for each rating...

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Check to require an answer...

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Click ‘Save & Add Next Question’

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It will look like this...

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Click on ‘Save & Close’

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You will see this...

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Drag the scroll bar down...

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Click on ‘Preview Survey’

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It will indicate the questions that need

answers...

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Click on the ‘X’

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You will go back to this page…

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Click on ‘Send Survey’

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You now have your Survey Web Link!

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Via Web Link…

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Via Email…

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By embedding it in your website…

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By posting in your Facebook wall…

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Or embed it in your FB page!

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You can track the responses!

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And analyze the results!

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