and Welcome to the 2014 LDC!!!

Good Morning…

© NMA … THE Leadership Development Organization

Houston, TX

Greenville, SC

Presidents and Vice Presidents Workshop

2014

Chapter Leader TrainingNMA...THE Leadership Development Organization

2014

Leadership Skills

– No matter what chapter

office you hold!

As we all know…

Some say there actually is…

The Challenges of Chapter

Leadership

Leadership is about driving an organization from where it is… to where you want it to be.

But, before you can move an organization, you have to know who’s driving.

And you have to know the rules of the road.

The Challenges of Chapter Leadership

You are in the Driver’s Seat

Know where you’re going…

It’s about Goal Setting

How does YOUR leadership team determine its goals for the year?

It’s about …

The Personal Challenges of

Chapter Leadership

Some ARE born to lead…

But the rest of us have to figure it out

Who are you as a leader? Whom do you aspire to be? What do you want to

achieve? Who’s there to help? How well do you know your

customers?

The Personal Challenges of

Chapter Leadership

Conduct yourself as a leader

• Model good leadership behaviors

• Stay on track, but change course if needed

• Demonstrate sensitivity & respect for others

• Value the “collective knowledge” in the room

• ASK for different viewpoints

• Accept criticism graciously

• Accept full responsibility for your actions

Anticipate Surprises

Use NMA to help discover your strengths

• Who are your customers?• What do they want from the

chapter?• How are you going to get

them what they want?

The Organizational Challenges of Chapter Leadership

• What are you doing to attract new hires … the millennials … the seasoned veterans?

The Organizational Challenges of Chapter Leadership

Let’s Talk…how do you

• Interact with all your customers?• Discover what they want from the

chapter?• Satisfy their needs?

Leadership 101

What does leadership look like?

So, what makes a great chapter leader?

• Honesty

• Focus

• Passion

• Respect

• Excellent persuasion

abilities

What makes a great chapter leader?

• Confidence

• Caring attitude

• Clarity

• Integrity

• Engagement

What makes a great chapter leader?

• Celebratory

• Empowering

• Humility

• Genuineness

• Self awareness

What makes a great chapter leader?

• Leverage team strengths

• Do transitions

• Be supportive

• Don’t just hear, listen

What makes a great chapter leader?

• Beef up your interpersonal

skills

• Be flexible

• Mentor• Think like a

project manager

• Keep learning• Keep an eye on the R-1• Keep an eye

on your chapter $$$

What makes a great chapter leader?

• Name a “lesson learned” you can identify from past experience as a chapter officer.

• Past Presidents! What is one thing you’d do differently if you were to be chapter president again?

Let’s Talk

• Your designated representative on the NMA Board of Directors

• Every Director is “assigned” one or more chapters (and councils) to represent, assist, and provide service

• Get him/her on your mailing list - especially your newsletter

Utilize your NMA Director

Often with Board experience

There to help you and be a voice for you

They keep us aware of your accomplishments

Send them your

officer meeting minutes, emails, newsletters, etc.

…and your Associate Director

Your Officer To Do’s

• Start building your team for next year

• Put PIZZAZ into events – make them all SPECIAL

• Foster executive relationships

• Challenge the status quo

Your Officer To Do’s

• Promote Growth - Help us get NEW NMA chapters

• Make NMA a value-add to your community or sponsoring organization

• Deliver an ROI (Return on Investment) to your members

Your Officer To Do’s• Make sure to send officer

election results to NMA

• Do New Member Orientation and get people onto committees

• Submit nominees for HOF, MOY, EOY

• Delegate

Opportunity Leadership

The strength to

recognize “change”

as “opportunity” –

and the vision to

take advantage of

it.

… and to not be afraid of a little risk

• Make this a career-enhancing

year

• Leave the chapter in better

shape than you found it

• Stay active after you “retire”

from the chapter – become

an NMA National Director

And Finally…

Then, enjoy your successes … take a bow

Or take a selfie!

Presidents and Vice Presidents Workshop

2014

Chapter Leader TrainingNMA...THE Leadership Development Organization

Thank you for your participation

this morning!

Now…small groups

• How do you engage senior management?

• How do you do goal setting – REAL goal setting?

• How do you get people to step up and become officers and lead committees?

• How do you foster participation in chapter activities and programs?

• What else would you like to know?