workplace investigation 2012 webinar

Workplace Investigation Fundamentals

April 19, 2012

Presented by: Kathleen Collins, Health and Safety Manager at Drake International

For audio, it is recommended you dial inA copy of the slides + recording will be available post webinar

AUDIO: 1-877-668-4493Access Code: 666 765 175

Event password: 1234WebEx Support: 1-866-863-3910

Introduction

• Workplace Investigation Initiation

• Preparation & Practice for Occurrences

• Conducting Investigations

• Critical Injury Response

• Documentation & Data Analysis

• Corrective Actions & Learning

Workplace Investigation Initiation

Workplace investigations are conducted when the following occur:

1.Near-Miss 2.Incident 3.Accident

Near-Miss

What defines a Near-Miss Incident?

– Occupational event that is unplanned and unexpected within reason

– Has potential to cause an accident or incident

– Workplace damage, or injury /illness causing harm to an individual

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EXAMPLE:EXAMPLE:Almost slipping on a wet floorAlmost slipping on a wet floor

Incident

What constitutes a workplace Incident?

– Unplanned and unexpected

– Results in NO lost time

– Results in NO injury

– Results in property loss that involves occupational hazards (uncontrolled hazards)

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EXAMPLE:EXAMPLE:Material and floor damage as a result Material and floor damage as a result

of a wet floorof a wet floor

Accident

Defining a workplace Accident:

– Occupational accident that is unplanned and unexpected

– Results in an injury/illness and/or property loss

– Involved occupational hazards that are uncontrolled

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EXAMPLE:EXAMPLE:Worker slipping and falling on wet floor, Worker slipping and falling on wet floor,

breaking an arm as result of trying to break breaking an arm as result of trying to break their fall. their fall.

Preparation & Practiced for Occurrences

Prior to an Occurrence:

Prepared Investigation Procedure Response Team Prepared MaterialEnvironmental AwarenessAwareness & Response to Hazards & Controls

Conducting Investigations

You want to determine contribution and/or causation of the following:

People:

•You need to determine insight from what happened

•Determine their thought-process in the investigation

Equipment:

•How is it being used/operated?

• What is the maintenance schedule?

Conducting Investigations

You want to determine contribution and/or causation of the following:

Material:

•How long has it been there?

•How is it used and who uses it?

Environment :

•Is the workplace layout suitable for the type of work

•What about the sounds, temperature, traffic?

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Conducting Investigations

You want to determine contribution and/or causation of the following:

Process:

•What is the size of the company?

•What are the jobs and their tasks?

•What are the standards and procedures?

•Training schedule?

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Conducting Investigations

When Investigating an Accident….

Understand the Equipment, Material, Environment, and Process

Prior to interviewing people…Understanding the mechanic aspects of the occurrence first

will guide you to understand the human factor

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Conducting Investigations

At the Scene:

•No chance of reoccurrence•Gain insight of layout and function •Account for all workers•Account for actual and possible contributing hazards and controls •Take pictures, and obtain drawing and documentation •Appraise and account for any physical damage

Conducting Investigations

Witness Statements:

•Arrange for Individual Interviews

•Separate Witnesses

•Witness re-account occurrence

•Arrange for support systems

• Employee Assistance Programs (EAP)

Conducting Investigations

Nature of injury:

•Understand and describe sustain injury(s)

•Understand if there are pre-existing conditions

•Measure the impact of the loss

Critical Injury Response

What is a Critical Injury?•Places life in jeopardy

•Produces unconsciousness

•Results in substantial loss of blood

•Involves the fracture of a limb

•Involves amputation of a limb

•Consists of burns to major parts of the body

•Loss of eye sight

•Hospital stay of more than two days

Critical Injury Response

• Seek Medical attention immediately

• Notify Leadership Teams or Senior Management immediately

• Notify appropriate authorities

• Be prepared to deal with Media

• Investigate with authorities

• Report

Documentation & Analysis

Finalize your report and determine

Document and Analysis

Documentation Findings:

•Root Cause

•Real or underlying cause(s) of an event

•Immediate Causes

•Apparent/obvious cause(s) of injury

•Contributing factors Involved in an accident

Documentation and Analysis

Contains:

•A description of the accident

•The consequences

•The causes, especially root and underlying

•Recommended corrective actions

Corrective Actions & Learning

• Sustainable Solutions

• Learn from mistakes and prevent re-occurrences

• Communicate with your team

HEALTH AND SAFETY Q & A For additional questions please email:

Kathleen: kcollins@na.drakeintl.com

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To Redeem Your Offer Please contact Kathleen:

kcollins@na.drakeintl.com

416-216-1088

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30 minute 30 minute complimentary complimentary

Health and Safety Health and Safety ConsultationConsultation

SPECIAL OFFER

Thank You for Attending For Questions please contact Kathleen Collins

kcollins@na.drakeintl.com

416-216-1088

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