voice-first experience: innovation and disruption...consumer iot november 2019 amsterdam, the...

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Voice-First Experience:

Innovation and Disruption

#CONNSummit19 @CONN_Summit

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UI Evolution

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29%

0%

10%

20%

30%

40%

Q1/2016(N=10,000,

±0.98%)

Q2/2016(N=10,066,

±0.98%)

Q1/2017(N=10,306,

±0.97%)

Q2/2017(N=10,018,

±0.97%)

Q3/2017(n=5,008,±1.38%)

Q1/2018(n=5,011,±1.38%)

Q3/2018(n=10,000,

±0.98%)

Smart Speakers with Voice Assistant Ownership %

Sp

ecif

yin

g O

wn

ers

hip

#CONNSummit19 © PARKS ASSOCIATES

26%

28%

12%

0%

10%

20%

30%

40%

50%

60%

70%

Str

ea

m M

us

ic o

rP

od

ca

sts

Re

qu

est

Info

rmati

on

(e.g

., W

ea

ther)

Us

e R

em

ind

ers

Co

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ol S

ma

rt H

om

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ev

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s

Ma

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e C

ale

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ar

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t R

ec

ipes

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okin

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y G

am

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alls

Fin

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ire

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/Bu

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oo

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rvic

es

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e H

ou

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om

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nte

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/Re

ce

ive

Te

xt

Me

ss

ag

es

Q3/2017 (n=656, ±3.83%)

Q1/2018 (n=1,251, ±2.77%)

Smart Speaker with Voice Assistant Activities (2017 - 2018)Among Those Who Use Smart Speakers with Voice Assistant

% P

erf

orm

Acti

vit

ies

#CONNSummit19 © PARKS ASSOCIATES

Jacob AtallaVP, Sustainability

KB Home

@kbhome

Ed Doran, Ph.D.Co-Founder Cortana, Principle

Program Management, Artificial

Intelligence & Research, Incubations

Microsoft

@ed_doran

Ramon KolbHead of Strategy and Business

Development, Smart Home and

Dragon TV

Nuance Communicatons

@ramonk

Michele TurnerSr. Director, Smart Home

Ecosystem

Google

@mturner

Dina AbdelrazikResearch Analyst

Parks Associates

@DinaAtParks

Me

et

the

Sp

ea

ke

rs

MO

DE

RA

TO

R

Katie McMahonVP & GM

SoundHound, Inc

@SoundHound

#CONNSummit19

Jacob Atalla

VP, Sustainability

KB Home

@kbhome

Where Tomorrow

Lives.

TM

#CONNSummit19

Ed Doran, Ph.D.Co-Founder Cortana, Principle Program

Management, Artificial Intelligence &

Research, Incubations

Microsoft

@ed_doran

Image recognition

Speech

recognition

Natural language interaction

Machine Translation

Reading Comprehension

Ed Doran Ph.D. Microsoft Research

#CONNSummit19

Ramon Kolb

Head of Strategy and

Business Development, Smart

Home and Dragon TV

Nuance Communicatons

@ramonk

© 2017 Nuance Communications, Inc. All rights reserved. 10

Dragon TV

Leading Brands

World-class

technology

Global footprint

Market focus

and expertise

Serving large vertical markets including healthcare, automotive, financial services, entertainment, consumer markets + others

Industry’s premier voice, natural language and AI-powered technologies, services and solutions

Domain experience and scale – distribution, professional services, languages, operations – to serve global markets

Making technology more human. Everything we do is focused on developing the most human, natural,

intuitive ways to use your voice to take command of information.

Conversational AI platform for enhanced entertainment experiences. 1 billion+ customer interactions per month.

#CONNSummit19

Katie McMahon

VP & GM

SoundHound, Inc

@SoundHound

Add voice AI to anythingIntegrate voice and conversational intelligence into your products

through an independent platform that is always learning. Customize, innovate,

and differentiate while maintaining your own brand and users

#CONNSummit19

Michele Turner

Sr. Director, Smart Home

Ecosystem

Google

@mturner

Ambient computing to

control and get things done

throughout the home.

Speakers Smart Displays

#CONNSummit19

Dina Abdelrazik

Research Analyst

Parks Associates

@DinaAtParks

#CONNSummit19 © PARKS ASSOCIATES

Jacob AtallaVP, Sustainability

KB Home

@kbhome

Ed Doran, Ph.D.Co-Founder Cortana, Principle

Program Management, Artificial

Intelligence & Research, Incubations

Microsoft

@ed_doran

Ramon KolbHead of Strategy and Business

Development, Smart Home and

Dragon TV

Nuance Communicatons

@ramonk

Michele TurnerSr. Director, Smart Home

Ecosystem

Google

@mturner

Dina AbdelrazikResearch Analyst

Parks Associates

@DinaAtParks

Me

et

the

Sp

ea

ke

rs

MO

DE

RA

TO

R

Katie McMahonVP & GM

SoundHound, Inc

@SoundHound

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Sponsors

Reception

Event

Program Guide

#CONNSummit19 © PARKS ASSOCIATES

CONNECTED HEALTH SUMMIT:

Independent Living & Wellness

August 27-29, 2019

San Diego, CA

CONNECTIONS™ Europe:

Strategies For the Smart Home and

Consumer IoT

November 2019

Amsterdam, The Netherlands

Future of Video: OTT, Pay TV,

and Digital Media

December 2019

Marina del Rey, CA

CONNECTIONS™ Summit at CES:

Consumer IoT and Smart Home

January 2020

Las Vegas, NV

Smart Energy Summit:

Engaging the Consumer

February 18-20, 2019

Austin, TX

CONNECTIONS™: The Premier

Connected Home Conference

May 21-23, 2019

San Francisco, CA

Join Parks Associates at Upcoming Events