ux camp brighton 2014 rob pearson 1.1

@robotperson@robotperson

Rob Pearson

UX Camp Brighton 2014

Smooth simple projects for

happy, happy stakeholders

@robotperson

Slideshare readers

Welcome Slideshare viewers.

Many of these slides only make sense with the speaker notes. To read them click the ‘notes’ tab below the slides:

@robotperson

Stakeholders

Image: shilipoti.blogspot.co.uk/2011/06/steakholder.html

@robotperson

Stakeholders

Andy Dennis, UX Brighton 2014

@robotperson

Stakeholders

“Be kind. Everyone you meet is fighting a bangle you know nothing about.”Ben Sauer, UX Brighton 2014, quoting someone else, complete with my autocorrect error

@robotperson

@robotperson

Process

1 2 3

4

567

@robotperson

Stakeholder interviews

1 2 3

4

567

@robotperson

Full example script now available!

http://goo.gl/YyegNI

@robotperson

@robotperson

@robotperson

Audience survey

Stakeholder

interviews 2 3

4

567

@robotperson

@robotperson

"What is EDGE?" content 0.86

Join now promotion content 0.74

Advice: becoming a better leader 0.65

Advice: employment matters 0.59

Advice: pedagogy and curriculum 0.58

News 0.53

Training and courses 0.53

Member login 0.46

Member discussion forum content 0.43

Events 0.32

Campaigns content 0.32

Survey: goals hierarchy

@robotperson

Card sort

Stakeholder

interviews

Audience

survey 3

4

567

@robotperson

@robotperson

@robotperson

Card sort: proposed top-level sitemap

@robotperson

Stakeholder workshop

Stakeholder

interviews

Audience

surveyCard sort

4

567

@robotperson

Three pillars of IA

@robotperson

Stakeholder workshop: SWOT

@robotperson

Stakeholder workshop

Gender Age

…and lots more

@robotperson

Stakeholder workshop: personas

@robotperson

Stakeholder workshop: personas

@robotperson

Stakeholder workshop: personas

@robotperson

Stakeholder workshop

@robotperson

Stakeholder workshop

@robotperson

Sketching

Stakeholder

interviews

Audience

surveyCard sort

Stakeholder

workshop

567

@robotperson

@robotperson

@robotperson

Wireframing and task-based usability

Stakeholder

interviews

Audience

surveyCard sort

Stakeholder

workshop

Sketching

and concept

testing67

@robotperson

Wireframing and task-based usability

@robotperson

@robotperson

Visual design

Stakeholder

interviews

Audience

surveyCard sort

Stakeholder

workshop

Sketching

and concept

testing

Wireframing

and

task-based

usability 7

@robotperson

@robotperson

The process

Stakeholder

interviews

Audience

surveyCard sort

Stakeholder

workshop

Sketching

and concept

testing

Wireframing

and

task-based

usability

Visual design

collaboration

@robotperson

The process

Stakeholders involved wherever possible

- Shake out the inconsistencies, achieve a shared vision of the website

- Collaborate on design: make it their idea

- If its their ideal they’re invested, they own it

- No surprises, no big reveal

- Lean

- One path to…

@robotperson@robotperson

Smooth simple projects for

happy, happy stakeholders

@robotperson@robotperson

Smooth simple projects for

happy, happy stakeholders

ROB PEARSONDirector, Amido@robotpersonrob@robotperson.com