ux camp brighton 2014 rob pearson 1.1
TRANSCRIPT
@robotperson@robotperson
Rob Pearson
UX Camp Brighton 2014
Smooth simple projects for
happy, happy stakeholders
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Stakeholders
Image: shilipoti.blogspot.co.uk/2011/06/steakholder.html
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Stakeholders
Andy Dennis, UX Brighton 2014
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Stakeholders
“Be kind. Everyone you meet is fighting a bangle you know nothing about.”Ben Sauer, UX Brighton 2014, quoting someone else, complete with my autocorrect error
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Process
1 2 3
4
567
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Stakeholder interviews
1 2 3
4
567
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Full example script now available!
http://goo.gl/YyegNI
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Audience survey
Stakeholder
interviews 2 3
4
567
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"What is EDGE?" content 0.86
Join now promotion content 0.74
Advice: becoming a better leader 0.65
Advice: employment matters 0.59
Advice: pedagogy and curriculum 0.58
News 0.53
Training and courses 0.53
Member login 0.46
Member discussion forum content 0.43
Events 0.32
Campaigns content 0.32
Survey: goals hierarchy
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Card sort
Stakeholder
interviews
Audience
survey 3
4
567
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Card sort: proposed top-level sitemap
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Stakeholder workshop
Stakeholder
interviews
Audience
surveyCard sort
4
567
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Three pillars of IA
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Stakeholder workshop: SWOT
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Stakeholder workshop
Gender Age
…and lots more
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Stakeholder workshop: personas
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Stakeholder workshop: personas
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Stakeholder workshop: personas
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Stakeholder workshop
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Stakeholder workshop
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Sketching
Stakeholder
interviews
Audience
surveyCard sort
Stakeholder
workshop
567
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Wireframing and task-based usability
Stakeholder
interviews
Audience
surveyCard sort
Stakeholder
workshop
Sketching
and concept
testing67
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Wireframing and task-based usability
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Visual design
Stakeholder
interviews
Audience
surveyCard sort
Stakeholder
workshop
Sketching
and concept
testing
Wireframing
and
task-based
usability 7
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The process
Stakeholder
interviews
Audience
surveyCard sort
Stakeholder
workshop
Sketching
and concept
testing
Wireframing
and
task-based
usability
Visual design
collaboration
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The process
Stakeholders involved wherever possible
- Shake out the inconsistencies, achieve a shared vision of the website
- Collaborate on design: make it their idea
- If its their ideal they’re invested, they own it
- No surprises, no big reveal
- Lean
- One path to…
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Smooth simple projects for
happy, happy stakeholders
@robotperson@robotperson
Smooth simple projects for
happy, happy stakeholders
ROB PEARSONDirector, Amido@[email protected]