transforming public services sharing best practice and encouraging

1

TRANSFORMING TRANSFORMING PUBLIC SERVICESPUBLIC SERVICES

Sharing Best Practice and Encouraging Community Engagement

Gary Simpson 12th February 2009

e@SY Connects

2

What is e@SY Connects?

3

Examples of initial services developed on Examples of initial services developed on DigiTVDigiTV

Housing Repairs, Rubbish Collection, Benefit Payments, Air Quality,Healthy Eating,First Aid,Ambulance Pickup,Escape Plan,Texting for Schools, School Lunch Ideas,Travel Information – includes Speed Camera Locations,Local Events and Book Club Activities,Crime Reporting, Prison Supervision, Carers, Business – Virtual Enterprise Networks, Jobs,Feedback/Have Your Say (Particpation & Democracy).

4

Breakthrough Service was …………..

Doctor Appointments

• Increased availabilityIncreased availability

• 24*7 access24*7 access

• Any locationAny location

• Reduced DNAReduced DNA

• Less stressed staff (and patients) Less stressed staff (and patients)

• … … major service improvements without further investmentmajor service improvements without further investment

5

e@SY’s “Theme Priorities”

Business Case Selection: 1: Data Sharing Protocols 2: Accessibility & Diversity

3: Effective Consultation 4: Independent Living

5: Supported Self Service

6

Regional Neighbourhood

Watch

Neighbourhood Watch Administrator / Coordinator

Street

Group 1

Street

Group 2

Others

e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping

Centresetc.

Access ChannelsPublic Sector Outside South

YorkshireSystem Control

(includes translation service)

e@SY Partners

PARTNERS

REGIONAL NEIGHBOURHOOD WATCH SYSTEM

Other South Yorkshire

Public Sector Partners

7

Regional Neighbourhood

Watch

Neighbourhood Watch Administrator / Coordinator

Street

Group 1

Street

Group 2

Others

e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping

Centresetc.

Emergency Planning

Organised Groups

KINS(Internal & External)

Access ChannelsPublic Sector Outside South

YorkshireSystem Control

(includes translation service)

e@SY Partners

PARTNERS

REGIONAL INCIDENT ALERT SYSTEM

Other South Yorkshire

Public Sector Partners

8

Continual Development ….

9

Accessing e@SY Connects

Continue to enrich the experience ...

10

Gary SimpsonTelephone : +44(0)7776-163577Email : garysimpson@easyconnects.org.uk

Any Questions?Any Questions?