transforming public services sharing best practice and encouraging
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TRANSFORMING PUBLIC SERVICES Sharing Best Practice and Encouraging Community Engagement Gary Simpson 12 th February 2009 - PowerPoint PPT PresentationTRANSCRIPT
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TRANSFORMING TRANSFORMING PUBLIC SERVICESPUBLIC SERVICES
Sharing Best Practice and Encouraging Community Engagement
Gary Simpson 12th February 2009
e@SY Connects
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What is e@SY Connects?
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Examples of initial services developed on Examples of initial services developed on DigiTVDigiTV
Housing Repairs, Rubbish Collection, Benefit Payments, Air Quality,Healthy Eating,First Aid,Ambulance Pickup,Escape Plan,Texting for Schools, School Lunch Ideas,Travel Information – includes Speed Camera Locations,Local Events and Book Club Activities,Crime Reporting, Prison Supervision, Carers, Business – Virtual Enterprise Networks, Jobs,Feedback/Have Your Say (Particpation & Democracy).
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Breakthrough Service was …………..
Doctor Appointments
• Increased availabilityIncreased availability
• 24*7 access24*7 access
• Any locationAny location
• Reduced DNAReduced DNA
• Less stressed staff (and patients) Less stressed staff (and patients)
• … … major service improvements without further investmentmajor service improvements without further investment
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e@SY’s “Theme Priorities”
Business Case Selection: 1: Data Sharing Protocols 2: Accessibility & Diversity
3: Effective Consultation 4: Independent Living
5: Supported Self Service
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Regional Neighbourhood
Watch
Neighbourhood Watch Administrator / Coordinator
Street
Group 1
Street
Group 2
Others
e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping
Centresetc.
Access ChannelsPublic Sector Outside South
YorkshireSystem Control
(includes translation service)
e@SY Partners
PARTNERS
REGIONAL NEIGHBOURHOOD WATCH SYSTEM
Other South Yorkshire
Public Sector Partners
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Regional Neighbourhood
Watch
Neighbourhood Watch Administrator / Coordinator
Street
Group 1
Street
Group 2
Others
e.g. Shop/Truck/Pubwatch, Nursing Homes, Shopping
Centresetc.
Emergency Planning
Organised Groups
KINS(Internal & External)
Access ChannelsPublic Sector Outside South
YorkshireSystem Control
(includes translation service)
e@SY Partners
PARTNERS
REGIONAL INCIDENT ALERT SYSTEM
Other South Yorkshire
Public Sector Partners
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Continual Development ….
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Accessing e@SY Connects
Continue to enrich the experience ...
