time, habits and change

Post on 06-Jul-2015

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Jacqueline M. Hernandez

Diego Salas

Story of change:

The Banking Industry

The before:

Banks were safe, constant, and limited

by the government

Income from loan and credit interest

“White collar factories”

The Problem:

New companies offered new products

the banks could not

Large companies abandoned banks

and, instead, offered stocks to raise

money

1985: 95 banks closed

Story of change:

The Banking Industry

Change on the surface:

Government lifted restrictions

Case study:

“Access” bank

Story of change:

The Banking Industry

A deeper change:

Changing how employees viewed their jobs

New role of bank employees as sales people

New products

Story of change:

The Banking Industry

Changing the image

New training: “Investing for Bank

Costumers (IBC)

Internalizing the new language

Story of change:

The Banking Industry

Bourdeau’s habitus

Links us to society and enforces rules

Giddens’s routinization

Everyday routines

Comforting events

The importance of habits and

routines

Bourdeau’s habitus

Links us to society and enforces rules

Giddens’s routinization

Everyday routines

Comforting events

The importance of habits and

routines

The role of language

“Sticks and stones may break my

bones, but words will never hurt me.”

Importance of stories and specialized

discourses

Reluctance to change

The importance of habits and

routines

Language: Access case study

Change in its internal culture

Change to avoid change

Second language

The importance of habits and

routines

The academic problem

What about the subjects

Applied academics to the real world

The importance of habits and

routines

Jacqueline M. Hernandez

Diego Salas

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