the youth health hotline الخط الساخن لصحة الشباب

The Youth Health Hotlineالشباب لصحة الساخن الخط

• Non Governmental Organization• Support of Ford Foundation• Multidisciplinary Experts in

Family and Reproductive Health• Aiming to improve the Egyptian

Community Reproductive Health

through delivery of educational,

research and training programs

and services in the field of

community reproductive health

Dr. Mamdouh Wahba Chairman of

Egyptian Society For Family Health

Montasser KamalSenior Program Officer Cairo

The Egyptian Society for Family Health

Health Informatics

Telehealth

SIMPLE SOPHISTICATED

Delivery of health services and information via telecommunication

technology

Health Informatics

Telehealth

1-Create

•How were we triggered?

• Health Education Seminars In the Egyptian Schools and Universities there is clearly evident that:

• 1- Lack in youth and adolescents' information related to their health especially the reproductive health.

• 2- The urgent need of trusted resource of information.• 3- The eager need of the youth and adolescents

a- to get the answers to the vast amount of their

questions and concerns related to their health.

b- to be heard

c- get the channels of communication and dialogue

openly regarding their fears, concerns ,needs,

problems and misconceptions.

2 -Create

Youth Health Hotlineالشباب لصحة الساخن الخط

• To Be The Pioneers In

The Field of Telehealth In

The Middle East

Aiming To Provide The Youth

With the Right Information and

Counseling Related To Their

Health Needs, Questions

And Concerns

•When Did We Start?• December 2004• Receiving about 35 calls per day• All Egyptians Governorates and also from

some Arab Countries like Saudi Arabia, Oman ,UAE…….and some European Countries

• 60% Calls are Females• 50% Calls are the age between (15- 25)• We also receive calls from parents

seeking advice for their offspring problems

• Our Telehealth Providers: -Group of well trained Counselor

Physicians In Different Specialties

to serve accurate specialized information

-Under the supervision of the-“Egyptian Society for Family Health” Chairman- Dr. Mamdouh Wahba “Gynecology and Obstetrics Consultant”

• Also we offer our service Everyday from (10:00am till 10:00pm) except Friday. • Our customers information are so Confidential“No Personal Information No Phone Number ID”Only we ask about: -Age -Name of Governorate - The Problem• Male\ Female Counselor Physicians

1- Reproductive Health

2- General Health

3- Psychosocial Health

4- Nutritional Health

1- Reproductive Health

1- Pregnancy & Childbirth

2- Menstrual Cycle

3-

4- Hymen

5- Marital Relationship

1- Pregnancy & Childbirth

1- Delayed Pregnancy?

-When to worry? - Investigations?

2- Best period for fertilization?

3- Follow up and nutrition during pregnancy?

4- Breast feeding?

5- Contraception ? - Best method?

1 -Adulthood?

- Age?-Physical, psychological and emotional changes?

2- Menstrual Pain“Dysmenorrhea”?

- Analgesics?

3- Menstrual Irregularities?

- Delayed “ Amenorrhea”- Sever “Menorrhagia ”

2- Menstrual Cycle

3-

2- General Health

1- Hypertension

2- Diabetes mellitus

3- Common Cold

6- Anemia

“Iron Deficiency”

5- Breast Cancer

4- Hair and Skin

3- Psychosocial Health

1- Teenagers and Parents

2- Teenagers Friends

3- Other Sex

6- Post Menopausal

5- Depression and stress

4- Marital Problems

4- Nutritional Health

1- Obesity and Thinness

2- Family members healthy food

3- Eating Disorders “anorexia nervosa”

4- Diet and Exercise

3 -Communicate a-Don’t Give Orders BUT Sell New Ideas

Keep Reasoning

People come to their own Conclusion

Conviction

b- Listen To Customers“problems and suggestions”

c- New Communication Methods

www.shababna.orgشبابنا صحة

5 -Empowering Others

to Act

An Inspiring Leader Who Belief In Change

6 -Create Short-Term Wins

7- Don’t Let Up “sustainability”continuous training and information

updating

8 -Create a New Culture