the youth health hotline الخط الساخن لصحة الشباب
TRANSCRIPT
The Youth Health Hotlineالشباب لصحة الساخن الخط
• Non Governmental Organization• Support of Ford Foundation• Multidisciplinary Experts in
Family and Reproductive Health• Aiming to improve the Egyptian
Community Reproductive Health
through delivery of educational,
research and training programs
and services in the field of
community reproductive health
Dr. Mamdouh Wahba Chairman of
Egyptian Society For Family Health
Montasser KamalSenior Program Officer Cairo
The Egyptian Society for Family Health
Health Informatics
Telehealth
SIMPLE SOPHISTICATED
Delivery of health services and information via telecommunication
technology
Health Informatics
Telehealth
1-Create
•How were we triggered?
• Health Education Seminars In the Egyptian Schools and Universities there is clearly evident that:
• 1- Lack in youth and adolescents' information related to their health especially the reproductive health.
• 2- The urgent need of trusted resource of information.• 3- The eager need of the youth and adolescents
a- to get the answers to the vast amount of their
questions and concerns related to their health.
b- to be heard
c- get the channels of communication and dialogue
openly regarding their fears, concerns ,needs,
problems and misconceptions.
2 -Create
Youth Health Hotlineالشباب لصحة الساخن الخط
• To Be The Pioneers In
The Field of Telehealth In
The Middle East
Aiming To Provide The Youth
With the Right Information and
Counseling Related To Their
Health Needs, Questions
And Concerns
•When Did We Start?• December 2004• Receiving about 35 calls per day• All Egyptians Governorates and also from
some Arab Countries like Saudi Arabia, Oman ,UAE…….and some European Countries
• 60% Calls are Females• 50% Calls are the age between (15- 25)• We also receive calls from parents
seeking advice for their offspring problems
• Our Telehealth Providers: -Group of well trained Counselor
Physicians In Different Specialties
to serve accurate specialized information
-Under the supervision of the-“Egyptian Society for Family Health” Chairman- Dr. Mamdouh Wahba “Gynecology and Obstetrics Consultant”
• Also we offer our service Everyday from (10:00am till 10:00pm) except Friday. • Our customers information are so Confidential“No Personal Information No Phone Number ID”Only we ask about: -Age -Name of Governorate - The Problem• Male\ Female Counselor Physicians
1- Reproductive Health
2- General Health
3- Psychosocial Health
4- Nutritional Health
1- Reproductive Health
1- Pregnancy & Childbirth
2- Menstrual Cycle
3-
4- Hymen
5- Marital Relationship
1- Pregnancy & Childbirth
1- Delayed Pregnancy?
-When to worry? - Investigations?
2- Best period for fertilization?
3- Follow up and nutrition during pregnancy?
4- Breast feeding?
5- Contraception ? - Best method?
1 -Adulthood?
- Age?-Physical, psychological and emotional changes?
2- Menstrual Pain“Dysmenorrhea”?
- Analgesics?
3- Menstrual Irregularities?
- Delayed “ Amenorrhea”- Sever “Menorrhagia ”
2- Menstrual Cycle
3-
2- General Health
1- Hypertension
2- Diabetes mellitus
3- Common Cold
6- Anemia
“Iron Deficiency”
5- Breast Cancer
4- Hair and Skin
3- Psychosocial Health
1- Teenagers and Parents
2- Teenagers Friends
3- Other Sex
6- Post Menopausal
5- Depression and stress
4- Marital Problems
4- Nutritional Health
1- Obesity and Thinness
2- Family members healthy food
3- Eating Disorders “anorexia nervosa”
4- Diet and Exercise
3 -Communicate a-Don’t Give Orders BUT Sell New Ideas
Keep Reasoning
People come to their own Conclusion
Conviction
b- Listen To Customers“problems and suggestions”
c- New Communication Methods
www.shababna.orgشبابنا صحة
5 -Empowering Others
to Act
An Inspiring Leader Who Belief In Change
6 -Create Short-Term Wins
7- Don’t Let Up “sustainability”continuous training and information
updating
8 -Create a New Culture
