tfcra apac 2018 brochure - apricot
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info@quintuss.com www.tfcra-apac.com
APAC-2018TFCRA
nd2 Edition TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM
th7 February -2018
Seri Pacific Hotel, Kuala Lumpur, Malaysia.
With fraud losses either greater than ever or staying the equivalent for 89% of telecoms
operators for the past three years, fraud and revenue assurance professionals find
themselves under moun�ng pressure to mi�gate exis�ng and emerging fraud threats, and
reduce revenue leakage.
ndThe 2 edi�on of Telecoms Fraud & Revenue Assurance Forum 2018 offers unique learning
opportuni�es to support you in developing.
Efficient fraud and revenue assurance strategies. Bring into line the most current case study
driven insight with your objec�ves and avoid becoming another vic�m of the more than
$38.1billion fraud losses that have hit your fellow telecoms operators in 2016-17.
ndThe 2 edi�on THE TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM offers
you 2 days of candid, compelling case studies to present new approaches to:
8 Establishing how fraud management, revenue assurance and collec�ons func�ons
working in close conjunc�on can lead to opera�onal excellence.
8 Implemen�ng the most efficient procedures in reducing iden�ty fraud, Interna�onal
Revenue Share Fraud, PBX, Hacking and SIM boxing, Re-defining the role of revenue
assurance and maximising the value that it can add to your business.
8 Developing an extensive risk assessment strategy for new products and services.
8 Strengthening revenue assurance cross-func�onal project management skills in order
to gain buy-in from other departments.
8 Managing revenue assurance at the dawn of Next Genera�on Networks in order to
achieve opera�onal excellence.
8 Choose from specific fraud and revenue assurance topic streams to tailor your agenda
to the most pressing issues faced by your organisa�on for 2018.
8 Fight Telecom fraud in the region which is directly impac�ng fraud and revenue
assurance professionals and telecom APAC.
Registering is easy email us at info@quintuss.com
or give us a call on +91 80952 74432
On behalf of the en�re team, We look forward to mee�ng you in Kuala Lumpur in February!
APAC-2018TFCRA
The Second Edition of Telecom Fraud Control and Revenue Assurance Summit
2018 at kuala lumpur, focused at staying ahead of fraud threats and preventing
revenue losses is a must attend event for the year 2018.
An effective Fraud and Revenue Assurance function is key to maintaining
protability, but the increasing digitalisation of services, and sophistication of
attacks, has left many operators vulnerable.
The 2nd Edition of TFCRA APAC will focus on the best practices and knowledge
sharing with productive networking sessions for telecoms fraud and revenue
assurance experts. The conference seeks to discover up-to-date methods and
strategies in preventing fraud attacks and minimizing revenue leakages.
The summit will carry the best presentations from the top speakers of the industry
with an insight into the future of telecom technology, tailored to your
requirements .
The innovative Forum will provide the necessary platform to discuss about this
global problem and put forth ideas and devise methods to tackle this menace
efciently. It will be a unique opportunity for you to meet the domain experts
from across the region gathered under one roof to share their expertise in
countering the twin issues of telecom frauds and revenue leakages. A wonderful
networking avenue awaits you at the 2nd edition of TFCRA-APAC
EVENT OVERVIEW
nd2 Edition TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM
th7 February -2018
Seri Pacific Hotel, Kuala Lumpur, Malaysia.
info@quintuss.com www.tfcra-apac.com
Seri Pacic Hotel
Seri Pacic Hotel Kuala Lumpur is a 5 star business hotel in
Kuala Lumpur. Featuring 560 rooms including suites and
Club rooms, Seri Pacic Hotel Kuala Lumpur is an
exceptional hotel with a level of hospitality that goes
beyond your normal range of luxurious hotel. All rooms
are tted with modern amenities that will make your
accommodation in Kuala Lumpur a comfortable one.
Address: Jalan Putra, Chow Kit, 50350 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur, Malaysia.
Phone: +60 3-4042 5555
VENUE
APAC-2018TFCRA
GOLD SPONSOR
nd2 Edition TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM
th7 February -2018
Seri Pacific Hotel, Kuala Lumpur, Malaysia.
info@quintuss.com www.tfcra-apac.com
SUPPORTING PARTNER
MEDIA PARTNER
APAC-2018TFCRA
nd2 Edition TELECOM FRAUD CONTROL AND REVENUE ASSURANCE FORUM
th7 February -2018
Seri Pacific Hotel, Kuala Lumpur, Malaysia.
info@quintuss.com www.tfcra-apac.com
SPEAKERS
Chari TVTConsultant & Board / Board Audit Committee MemberAxiata Malaysia
Sokunthea ChinHead of Risk Management & Compliance Smart AxiataCambodia
Melvin HachumaCEOBremsons Investments and Advisory
Ruchira HewageHead of Revenue Assurance and Fraud ManagementOoredoo Maldives
Sean KilleenManaging DirectorXINTEC
Steffen ÖftringDirector Revenue Assurance SIGOS
Shaharin SamanCo-Founder & CEO iFIBER SDN. BHD.
Naresh BiswasManager, Risk And Internal Control, Revenue Assurance & Fraud Management Robi Axiata LimitedBangladesh
Praveen RajCyber Security AdvisorTelenor Malaysia
Jennifer WongCFOCelcom, Malaysia
Belinda Soh Global Business SecurityTelenor Malaysia
info@quintuss.com www.tfcra-apac.com
APAC-2018TFCRA
A G E N D A
09:00 WELCOME ADDRESS BY QUINTUS AND CHAIRPERSON Telecom Fraud Challenges and Trends in the APAC region : The latest Outlook
09:15 -09 : 30 ICE BREAKER SESSION “Know your Peers- Strike up a conversation session” This structured, fast-paced activity will give
Participants and opportunity to jumpstart networking for lasting relationships with their peers across healthcare.
Attendees will be divided into groups for ten rounds of meet and greet sessions. The session facilitator will ring a bell every two minutes to allow you to continue meeting and building connections with more of your peers. It is recommended that each person comes prepared with an elevator pitch about their current role, their dream title, and an interesting fact that allows them to share their interests, goals, and personality.
09 :30 -10:00 Preventing large-scale fraud losses8 The global IRSF threat in 2018 and its causes
8 How to beat Fraudsters at their own game
8 Automating the Fraud detection process – can this be done?
Sean Killeen, Managing Director, XINTEC
10: 00 - 10: 30 Let's Get Active - What active testing can do to protect your revenue streams
Steffen Öftring, Director Revenue Assurance, SIGOS
10: 30 - 11: 00 Relationship between security & other domain such as fraud & revenue assurance. 8 In this current digital world, we see more security issues are being enablers to fraud.
8 How the Increase of complexity in the digital world means more areas in security can be exploited for malicious purpose
8 How the synergies between the fraud and cybersecurity is much required to improve on mitigation strategies to reduce the exposure to fraud risk and protecting the company reputation
Belinda Soh, Global Business Security, TELENOR Malaysia
Praveen Raj, Cyber Security Advisor, TELENOR Malaysia
11:00 – 11:15 COFFEE BREAK
11:20 – 12:00 PANEL DISCUSSION
Emerging telecom Fraud challenges and trends in the APAC region, and how operators are adapting to these from a FM/RA perspective8 Recognising the increasingly sophisticated use of new technology to defraud operators
8 How are FM/RA departments coming to terms with the introduction of new technologies? IoT, M2M, Mobile Money, etc.
8 The growing impact of Interconnect Bypass/SIM boxes, and techniques to combat this constant threat
Moderator Sean Killeen, Managing Director, XINTEC
Jennifer Wong, CFO Celcom, Malaysia
Steffen Öftring, Director Revenue Assurance, SIGOS
Sokunthea Chin, Head of Risk Management & Compliance Smart Axiata,Cambodia
Melvin Hachuma, CEO, Bremsons Investments and Advisory
Naresh Biswas, Manager, Risk And Internal Control, Revenue Assurance & Fraud Management, Robi Axiata Limited
Chari TVT, Consultant & Board / Board Audit Committee Member, Axiata Malaysia
info@quintuss.com www.tfcra-apac.com
APAC-2018TFCRA
12: 00- 12 :30 Fraud detection in Cambodia 8 Telecom Fraud case sharing
8 Factor affecting detection
8 Why Fraud? Who Commit Fraud? Fraud Indicator
8 Factor affecting detection
8 Fraud prevention
Sokunthea Chin, Head of Risk Management & Compliance Smart Axiata, Cambodia
12:30 – 13: 00 How can digitization of the processes, smart business models, radical simplication of business and big data help us sustain the business? How can the traditional revenue assurance team play a signicant role in the new world.8 The Importance and of Charter of Revenue Assurance and Fraud Management
8 The role and contents of Strategy document
8 Cost effectiveness : Fraud and revenue Assurance
8 Quantifying leakage, recovery and savings
Chari TVT, Consultant & Board / Board Audit Committee Member, Axiata Malaysia
13:00 – 14:00 Networking Lunch
14:00 – 14 :30 How do you correlate fraud threats with revenue protection?8 Determining how to balance fraud initiatives and RA leaks in your organisation
8 What specic areas fraud and RA need to collaborate on to prevent future threats?
8 Considering new services and determining how they provide a new challenge in order to review the increased risk they possess
8 Outlining difculties in recovering the identied leakages in order to recover revenue wherever possible
Melvin Hachuma, CEO, Bremsons Investments and Advisory
14:30 - 15:00 Risk of charging system8 Case study on charging system fraud
8 Past experience on Fraud & Revenue leakage
8 How Network Operator could be leaking revenue because of Cybercrime activities on their network
8 Do network Operator need to consider cyber Insurance
8 Compliance, Data sovereignty and regulation
Naresh Biswas, Manager, Risk & Internal Control, Revenue Assurance & Fraud Management Robi Axiata Limited, Bangladesh
15:00 - 15:15 REFRESHMENT BREAK
15:15 - 15:45 Establishing how fraud management, revenue assurance and collections functions working in close conjunction can lead to operational excellence8 The enduring importance of the enterprise market
8 Revenue Assurance and Fraud management strategy across all verticals
8 Customization equals complexity
8 Making the right Revenue Assurance calls
Ruchira (Sulakshana) Hewage, Head of Revenue Assurance and Fraud Management, Ooredoo Maldives
15:45 - 16:15 Telecom fraud challenges and trends in the APAC region : The latest outlook 8 Taking Revenue Assurance to the Next Level
8 Assessing future fraud threats: What do the next couple of years hold for operators from the region.
8 New Revenue Stream Opportunities and Leakages Possibilities
Shaharin Saman, Co-Founder & CEO, iFIBER SDN. BHD.
16:15 EVENT CLOSURE BY THE CHAIRMAN
WHY Kuala Lumpur?The Best Place Possible For Business.
Kuala Lumpur is the business capital
of Malaysia. has emerged as one of
the world's leading international
business centres and regional hubs.
With state-of-the-art infrastructure
a n d w o r l d - c l a s s p r o f e s s i o n a l
environment, Dubai has fast become
the best place to do business in the
APAC region. Thanks to Kuala
Lumpur's 's strategic location, and
strong economic outlook, it is the ideal
base for multinationals and other
companies targeting markets in
region.
Kuala Lumpur has many interesting
attractions; like Merdeka Square,
Chinatown, Petronas Twin Towers and
much more. KL is also known as a
shoppers paradise; there are are
numerous huge shopping malls where
you can literally shop till you drop
VENUE
APAC-2018TFCRA
info@quintuss.comwww.tfcra-apac.com
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