tech gate kevin l jackson - 09-21-2013
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Managing Hybrid IT through Cloud
Service Brokerage
Kevin L. Jackson
Vice President and General Manager, NJVC Cloud Services
TechGate 2013
September 21, 2013
A New Approach For IT: Cloud Service Integration
Build your new cloud ecosystem
Embrace hybrid IT and recognize various
stakeholder needs
Use a IT supply chain management paradigm
Complement and extend current IT infrastructure
Expect change and plan for it
NJVC, LLC Proprietary Data. Do Not Distribute
2
Cloud VAR
Cloud builder
Cloud enabler
Cloud integrator
Cloud infrastructure
provider
SaaS provider
Cloud Broker
Modified from Forrester: August 10, 2011 “Cloud
Broker — A New Business Model Paradigm”
3
Cloud Services Ecosystem
Hosting Provider
Pure ISV software
Pure consulting
Transitioning to Cloud Requires a New IT Ecosystem
and Operational Model–Hybrid IT
Adopting Cloud and Hybrid IT:
Problems for Government and Commercial Enterprises
4
Public Clouds
Managed Services
Private Clouds
ITO
A
D
B
C
Fortune 500 Enterprises
Agency, Business and IT Users
CFO
Cloud Admin
CIO
Secure Cloud Services and Ops Integration
No One Way to Manage Financial Transactions for Cloud B2B Contracts
Multiple Providers
Control and Alignment
Access, Solution & Consumption
Cloud Services Brokerage Provides IT Supply Chain
Management
5
Infra Perf Management
App Perf Management
Backup Management
Security Monitoring
Managed Updates
Disaster Recovery
Man
aged
Ser
vice
s C
lou
ds
Co
nsu
ltin
g/O
per
atio
ns
Public IaaS
Private PaaS
SI Private Cloud
Secure, Enterprise Cloud
Savvis Public Cloud
DR Cloud
Amazon Public Cloud
Test/Dev Cloud
Private IaaS
For the Broker: • Enhance the
merchandizing and ordering experience
• Improve customer satisfaction
• Make it easier to do business with cloud and managed services providers
ITaaS Products
For Agencies/Biz: • Fast IT • Easy to use • Cost visibility • Choice • Flexibility • Control
Clo
ud
an
d IT
Ser
vice
s P
rovi
der
Eco
syst
em
Cloud Services Brokerage Complements Cloud
Management Platforms
6
Commerce Broker Catalog and Pricing Engine
Sourcing and Procurement Engine
Solution Design and Matching Cloud Services Broker
CIO and CFO Command and Control
External Service Provisioning Engine
IT Architects
Public Iaas
Paas
Public Providers
VMWARE
Cloud Foundry GreenPlum
AWS, Terremark, Savvis
vBlock
VMWARE
Cloud Automation Hybrid Cloud Management
Self-Service Catalog
ITSM Service Request Catalog
Open Stack
Enterprise (Private Cloud)
Typical Enterprise Platform
Workflow Mgmt.
CIO/CFO Sourcing/Procurement Mgrs Systems Integrator
Cloud Services Brokerage Supports Entire Cloud IT
Lifecycle and drives Operational Excellence
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• Compare applications
• Identify target infrastructure
• Estimate readiness and value of cloud
• Select candidate application
Screen
• Define capacity
• Estimate migration ROI
• Build migration business case
• Project migration roadmap
Plan
• Define environments
• Design arch layers
• Simulate application architecture
• Estimate monthly bill of materials
Configure
• Approve bill of materials
• Approve Ts & Cs
• Submit aggregated order
• Instantiate and deploy resources
Source
• Monitor resource use
• Monitor periodic spend
• Ensure provider compliance
• Execute recalibration when needed
Govern
Recalibrate and Optimize
Transition Challenges: Learn from Uncle Sam!!
Focus on mission or business, not
technology
Organizations of any size will use multiple
clouds
Normalize technical capabilities and prices
when comparing cloud services provider
offerings
Holistically managing and monitor cloud
services providers
Avoid vendor lock in
Realize the full economic and operational
value of cloud computing
Understand and eliminate hidden costs
associated with cloud 2
Use Case: The State of Texas
9
Ancillary Services
Application Workload Portfolio
State Agencies
Cloud Services Broker
CTO/IT Architects
Cloud design (app arch, service agg &
capacity model)
Sourcing & Procurement Managers
Spend Analysis & Order Mgmt
Cloud Ecosystem Operator
State of Texas
CIO Command &
Control
IT Ops Mgrs & Sys Admins
Dashboards Resource Mgt
Cloud Onboarding, Managed Services Market Management
Managed Service
Providers
VAR/ System
Integrator
Four agencies currently operating in this model
Saved 30 – 50% in infrastructure costs when
compared with internal data center costs
Improved agility to onboard to cloud by more
than 5X
Gravitant cloudMatrix platform
Commodity Cloud
AWS
Enterprise Cloud
Savvis Terremark
Security Services
Gazaang Security Certificate VPN
Managed Services
Backup monitoring with 3rd providers
70% of IT Organizations Believe Cloud Lowers Costs1,
but Leakage Eats Away at Promised Savings
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$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
An
nu
al
Co
sts
($k)
Leakage reduces cost
savings
8% actual cost savings
57% promised savings
Sources of Cloud Leakage Other Key Challenges
1. The cloud takes shape - Global cloud survey: the implementation challenge, KPMG, January 2013.
• Technical complexity • “Phonebooks” of APIs • Uncertain availability and performance • Shortcut design and approval cycles
because cloud is “too” fast and easy increases risk
• Sourcing complexity • Apples to oranges sourcing choices • Constantly changing pricing/packaging • Different and complex bills
• Financial complexity • Identifying pricing arbitrage • Financial “leaking faucets” from sprawl • Hard to view actual costs and predict future
costs
Cloud Service Brokerage:
A Practical Path to Cloud Computing
12
Easy to Use and Manage
Solution Design and Matching
Automated Sourcing and Billing
Pricing Arbitrage and Optimization
Closed-Loop Decision Support
Risk Reduction
When adopting the cloud computing model or hybrid IT,
large enterprises also need to consider cloud services
brokerage ad integration
Cloud services brokerage is the step key step towards IT
supply chain management and operational excellence
Cloud services brokerage is a proven model that delivers
real value
Cloud services brokerage is practical and can reduce the risk
of transitioning to the cloud
Lessons Learned:
7
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