team work is action not words
Post on 24-Jun-2015
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QUALITY Customer service
is POWERED by the
employee. In order to
maximize customer service
the employee must be a
true participant in its
delivery. A company must
honestly partner with the
employee to allow this
Employees must be true
team members, engaged
with the company and it’s
goals at a personal
level. They cannot
reach that level if they
are not involved and
informed.
Mushrooms are
fine as a food
group, but do
poorly if asked to
represent your
company
Work alongside your
staff as equal partners
in the service of your
customers base. Blend
personal goals with the
goals of the company
working towards
customer service
Above all listen. From each
other hear about
roadblocks to improvement
that need removing, and
opportunities for growth
that need to be take. Team
work is actions, not
words.
www.ToyotaEquipment.com
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