spsdbn2016 governance & user adoption

October 29, 2016 @tracyvds #SPSDBN

Sponsors

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Who am I?

Durban #SPSDBN @tracyvds

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Ikigai

Tatsu

Osoi

@tracyvds #SPSDBN

Session

OverviewDurban #SPSDBN @tracyvds

So you KNOW you need to put something in place for

Governance, but you have no idea where to start?

In this session I'll share some practical knowledge on achieving this

- as we have more than enough theory out there on this subject.

- What should Governance cover?

- How to document this - and keep it updated and informative

- Understanding why you need to do what (you need to

understand the value it will add)

Equipped with these tips and tricks - you'll go back to work -

excited to put your Governance strategy in place AND you'll

understand the WHAT and the WHY.

Disclaimer

This

presentation is

NOT about

Technology….

This

presentation IS

all about

People!

Governance

Change

Management

What do I really

want to talk about?

User Adoption

Durban #SPSDBN @tracyvds

August 2013

Empower People

If we paint it

another colour,

will it go away?

Who or what is

the elephant?

Technology?

Training?

Failure to

Filter

13,000,000

Results

1 Result

- Teach the users things that

will make their lives easier

Digital

TransformationDurban #SPSDBN @tracyvds

Intuitive

Durban #SPSDBN @tracyvds

in¦tui|tive[ɪnˈtjuːɪtɪv]ADJECTIVE

1.using or based on what one feels to be true even

without conscious reasoning; instinctive:

Induction Cooker

Sleek design

Instant Heat

No waste

70% More efficient

Safety

Easy Clean

Why are we still

scared of

burning?

What has

changed?Durban #SPSDBN @tracyvds

DATA

What is Governance?

@tracyvds

Change

ManagementDurban #SPSDBN @tracyvds

The only difference between

BIG words and small words is

the font size.

• Awareness of the need to changeA

• Desire to participate and support the changeD

• Knowledge on how to changeK

• Ability to implement required skills and behavioursA

• Reinforcement to sustain the changeR

Approach - Project Change Management Method

Prepare for change Define the strategy

Prepare team

Manage the change Develop Schedule

Implement Schedule

Reinforce the change Collect and Analyse Feedback

Diagnose Gaps and manage resistance

Implement corrective actions and celebrate successes

What does this

really mean?

• Develop

• Implement

• Feedback

• Gaps

• Define

• Prepare

• Corrective

• Preventive

Act Plan

DoCheck

Business Governance

Business Rules

Change Management

Communication

File Plan / Term Store / Content Types

IT Governance

Maturity Model

Permissions

ROI & Measurement

Stakeholders & Responsibilities

Support

Training / Launches

No Pain Governance

Demo

Durban #SPSDBN @tracyvds

Takeaways

Business Process / Rules

@tracyvds

SWAT – SharePoint Weapons

and Tactics Team

SWAT – SharePoint Weapons

and Tactics Team

@tracyvds

A half glass is better than

nothing

Take Control, but don’t keep it

@tracyvds

Allow them to be unique

Measure and celebrate

successes

@tracyvds

Questions

Durban #SPSDBN @tracyvds

CREDITS

Veronique PALMER

Carl STEIJN

David RANDALL

Quinton VENTER

Bart DE VRIEZE

Francois HUNTER

Lucas VILJOEN

Andre CHAPMAN

Alistair PUGIN

Bradley GELDENHUYS

Dinah COETZER

Jaco CAMPHER

Wouter vd MERWE

Thys FOURIE

Kate ELPHICK

Warren MARKS

Craig TARR

Palesa SIKWANE

Thank You