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James Colbert SMC Public Sector Microsoft UK Microsoft Resources & Partners

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Page 1: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

James ColbertSMC Public Sector

Microsoft UK

Microsoft Resources & Partners

Page 2: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Agenda

Microsoft SMC Local Government Mission

Customer Examples

Industry Focused Partners

Microsoft Resources

Next Steps

Page 3: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Ambition Realizing success for our customers, partners & employees

Strategy Modernize customer engagement with the right resource, for the right customer, at the right time to help achieve their business outcomes

PrioritiesDrive our customers and partners business outcomes through Digital Transformation at scale

Leverage partner ecosystem scale, for capabilities and capacity to enable our small, medium, and corporate customers

Create a customer-obsessed and performance-oriented culture

Mission Enable digital transformation at scale and empower every small, medium, and corporate organization to achieve more

Microsoft’s SMC Local Government Vision

Page 4: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Modern Workplace in Local Regional Government

Page 5: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Azure in Local Regional Government

Page 6: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Dynamics in Local Regional Government

Page 7: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

https://aka.ms/smartplaces-whitepaper

Page 8: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft Partners

22,000 Partners

in the ecosystem

Over 5,000 apprenticeships

Completed or in progress

through our Apprenticeship

Programme

570,000 People

Employed60% of Partners are

Cloud First

Over 55% of Microsoft

Cloud is consumed by CSP

Industry & Solution

Experts

Page 9: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

WORKPLACE APPLICATIONS&

INFRASTRUCTURE

CUSTOMERS

Local & Regional Government House

Page 10: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

O365 ongoing support partners

Azure

Roundtables

Webinars

SQL

Roundtables

Webinars

Partner Events & Offers in 2019

Modern Workplace Introductions

Date

Cloud Workshops X2

Webinars (x?)

Dynamics 365

LRG Event

1:1 Meeting Offer

2 X EventRoundtables

Webinars

ISV’s building unique IP for Local Government on Azure

Cloud Workshops X2

Webinars (x?)

Page 11: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft Cloud Resources

Page 12: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

FastTrack portal access for self-serve planning and training

Ongoing access to FastTrack engineers or approved partners

Data migration

FastTrack for Microsoft 365 Eligibility

FastTrack is available at no additional cost as part of your eligible subscription

All customers

150+ seats

500+

seats

Page 13: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

FastTrack for Microsoft 365

Onboard to Microsoft 365 services and migrate your data

Deploy chat-based collaboration and productivity apps

Enable identity, app compatibility, device management and modern security

Deploy new

cloud

capabilities

Access

engineering

expertise

End-to-end guidance built by Microsoft engineering

Access self-serve tools and resources

Guidance delivered remotely by Microsoft engineers or approved partners

Gain user

adoption

Create a holistic plan to accelerate user adoption

Proven methodologies for a successful implementation

Resources to increase capacity for change management

Page 14: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

The FastTrack process for Microsoft 365Assess RemediatePlan AdoptOnboard Migrate

Fast

Tra

ck

Cu

sto

mer

• Schedule initial

planning call

• Organize & run

checkpoint meetings

• Begin success plan

review

• Provide guidance on

enabling each

purchased service

• Help build remediation

plan

• Guide the analysis and

remediation process

for each service

• Hold remediation

checkpoint online

meetings

• Guide scenario

configuration and

enablement

• Hold success planning

checkpoint meetings

to evaluate progress

• Provide migration

guidance for customers

with <500 seats

• Perform migration for

customers with >500

seats

• Provide guidance

about driving

successful service

adoption and value

• Hold a success

planning call to

provide adoption

guidance

• Identify the solution

you want to deploy

• Visit

www.microsoft.com/

FastTrack and complete

success plan and submit

an RFA

• Begin to gather

environment data

• Set up remediation

plan, timeline and

checkpoints

• Perform tasks to

remediate source

environment

• Attend checkpoint

online meetings with

Microsoft engineer or

partner

• Being implementation

of Success Plan

• Attend success

planning checkpoint

meetings to evaluate

progress and get more

assistance when

needed

• Leverage FastTrack

guidance to complete

data migration for

customers with <500

seats

• Leverage resources

available for driving

user adoption

• Attend meetings with

FastTrack to get

additional adoption

assistance

Page 15: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Work on your own or get help from a FastTrack specialist

Customers without eligible subscriptions or who prefer to self serve can access IP and resources from

www.microsoft.com/FastTrack

Approved partners and Microsoft engineers are FastTrack specialists that can deliver FastTrack services at no cost as part of

your eligible subscription

Self Serve Expert Guidance

Approved Partners Microsoft Engineers

Page 16: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

App Assure

Page 17: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Get started with FastTrack today

Visit www.microsoft.com/FastTrack1

Sign in for additional guidance and resources

Create a success plan2

Establish implementation and user adoption goals, tactics and strategies

Get resources and ask for help3

Review resources and submit a Request for Assistance

Page 18: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft FastTrack for Azure

Quickly build solutions

Successfullydeploy to production

Achieve business objectives

Benefits

• Direct assistance from Azure engineers

• Work hand-in-hand with partners

• Access best practices and tools from real customer

experiences

Key phases

• Plan - Develop a vision and plan for customer-specific need

• Test - Setup Azure platform and a proof-of-concept

• Use - Deploy Azure solutions in production

Microsoft.com/FastTrack/Azure

Build solutions quickly and confidently with direct assistance from Azure engineers who work hand-in-hand with partners

Page 19: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft FastTrack forDynamics 365

Benefits

• Available to all eligible customers

• Technical talks, workshops, and regular touchpoints

• Direct Microsoft engineering engagement

• Delivered remotely by time zone-based engineers in the

Americas, EMEA, and APAC

• Included in subscriptions for: Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation Service, and Finance and Operations and Talent

Designed to help you move to Dynamics 365 smoothly and confidently, so you can realize business value faster

Microsoft.com/FastTrack/Dynamics-365

Maximized ROI

Faster Deployment

HigherAdoption

Page 20: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •
Page 21: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft Learn

Page 22: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

• Monday 11th March - Manchester - Modern desktop: Get ready for Windows 7 End of Support in January 2020. Learn best practices in

deployment, configuration, and management across Windows 10, Office 365 ProPlus, and Enterprise Mobility + Security.

Register today

• Tuesday 12th March - Manchester - Teamwork: Discover how to better optimise your teamwork, meetings, and voice strategy with

Microsoft 365 including detailed implementation guidance across Microsoft Teams, SharePoint, Yammer, and Outlook Mobile.

Register today

• Wednesday 13th March - Manchester - Security and compliance: Help your organisation secure its environment and deliver full

compliance with Microsoft 365 with a deep dive into the latest threat protection, information protection, and identity and access

management technologies - as well as detailed implementation guidance.

Register today

• Thursday 28th March - Birmingham - Multiple Learning Tracks: Individual learning tracks will cover Teamwork, Modern Desktop,

Security and compliance. There will also be a practical workshop for you to choose from including: Skype to Teams upgrade, Hands-

on with modern desktop deployment, configuring Azure Information Protection and how to Deploy SaaS apps in record time.

Register today

Page 23: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Microsoft’s Digital Skills Programme

Page 24: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Additional Resources to www.microsoft.com/FastTrack

TechCommunity.microsoft.com Docs.microsoft.com Transform.microsoft.com

Support.microsoft.com Productivity Library Adoption Guide

https://techcommunity.microsoft.com

Collaborate, share and learn from experts

https://docs.microsoft.com

Technical documentation for developers and IT professionals

http://support.microsoft.com

Access FAQ and support documentation

http://aka.ms/productivitylibrary

Library of scenarios with assets and training

aka.ms/AdoptionGuide

Adoption best practices

https://transform.microsoft.com

Resources to help you plan your transformation

Page 25: James Colbert Microsoft Resources & Partners · Gain user adoption. Create a holistic plan to accelerate user adoption ... about driving successful service adoption and value •

Thank You!

[email protected]