james colbert microsoft resources & partners · gain user adoption. create a holistic plan to...
TRANSCRIPT
James ColbertSMC Public Sector
Microsoft UK
Microsoft Resources & Partners
Agenda
Microsoft SMC Local Government Mission
Customer Examples
Industry Focused Partners
Microsoft Resources
Next Steps
Ambition Realizing success for our customers, partners & employees
Strategy Modernize customer engagement with the right resource, for the right customer, at the right time to help achieve their business outcomes
PrioritiesDrive our customers and partners business outcomes through Digital Transformation at scale
Leverage partner ecosystem scale, for capabilities and capacity to enable our small, medium, and corporate customers
Create a customer-obsessed and performance-oriented culture
Mission Enable digital transformation at scale and empower every small, medium, and corporate organization to achieve more
Microsoft’s SMC Local Government Vision
Modern Workplace in Local Regional Government
Azure in Local Regional Government
Dynamics in Local Regional Government
https://aka.ms/smartplaces-whitepaper
Microsoft Partners
22,000 Partners
in the ecosystem
Over 5,000 apprenticeships
Completed or in progress
through our Apprenticeship
Programme
570,000 People
Employed60% of Partners are
Cloud First
Over 55% of Microsoft
Cloud is consumed by CSP
Industry & Solution
Experts
WORKPLACE APPLICATIONS&
INFRASTRUCTURE
CUSTOMERS
Local & Regional Government House
O365 ongoing support partners
Azure
Roundtables
Webinars
SQL
Roundtables
Webinars
Partner Events & Offers in 2019
Modern Workplace Introductions
Date
Cloud Workshops X2
Webinars (x?)
Dynamics 365
LRG Event
1:1 Meeting Offer
2 X EventRoundtables
Webinars
ISV’s building unique IP for Local Government on Azure
Cloud Workshops X2
Webinars (x?)
Microsoft Cloud Resources
FastTrack portal access for self-serve planning and training
Ongoing access to FastTrack engineers or approved partners
Data migration
FastTrack for Microsoft 365 Eligibility
FastTrack is available at no additional cost as part of your eligible subscription
All customers
150+ seats
500+
seats
FastTrack for Microsoft 365
Onboard to Microsoft 365 services and migrate your data
Deploy chat-based collaboration and productivity apps
Enable identity, app compatibility, device management and modern security
Deploy new
cloud
capabilities
Access
engineering
expertise
End-to-end guidance built by Microsoft engineering
Access self-serve tools and resources
Guidance delivered remotely by Microsoft engineers or approved partners
Gain user
adoption
Create a holistic plan to accelerate user adoption
Proven methodologies for a successful implementation
Resources to increase capacity for change management
The FastTrack process for Microsoft 365Assess RemediatePlan AdoptOnboard Migrate
Fast
Tra
ck
Cu
sto
mer
• Schedule initial
planning call
• Organize & run
checkpoint meetings
• Begin success plan
review
• Provide guidance on
enabling each
purchased service
• Help build remediation
plan
• Guide the analysis and
remediation process
for each service
• Hold remediation
checkpoint online
meetings
• Guide scenario
configuration and
enablement
• Hold success planning
checkpoint meetings
to evaluate progress
• Provide migration
guidance for customers
with <500 seats
• Perform migration for
customers with >500
seats
• Provide guidance
about driving
successful service
adoption and value
• Hold a success
planning call to
provide adoption
guidance
• Identify the solution
you want to deploy
• Visit
www.microsoft.com/
FastTrack and complete
success plan and submit
an RFA
• Begin to gather
environment data
• Set up remediation
plan, timeline and
checkpoints
• Perform tasks to
remediate source
environment
• Attend checkpoint
online meetings with
Microsoft engineer or
partner
• Being implementation
of Success Plan
• Attend success
planning checkpoint
meetings to evaluate
progress and get more
assistance when
needed
• Leverage FastTrack
guidance to complete
data migration for
customers with <500
seats
• Leverage resources
available for driving
user adoption
• Attend meetings with
FastTrack to get
additional adoption
assistance
Work on your own or get help from a FastTrack specialist
Customers without eligible subscriptions or who prefer to self serve can access IP and resources from
www.microsoft.com/FastTrack
Approved partners and Microsoft engineers are FastTrack specialists that can deliver FastTrack services at no cost as part of
your eligible subscription
Self Serve Expert Guidance
Approved Partners Microsoft Engineers
App Assure
Get started with FastTrack today
Visit www.microsoft.com/FastTrack1
Sign in for additional guidance and resources
Create a success plan2
Establish implementation and user adoption goals, tactics and strategies
Get resources and ask for help3
Review resources and submit a Request for Assistance
Microsoft FastTrack for Azure
Quickly build solutions
Successfullydeploy to production
Achieve business objectives
Benefits
• Direct assistance from Azure engineers
• Work hand-in-hand with partners
• Access best practices and tools from real customer
experiences
Key phases
• Plan - Develop a vision and plan for customer-specific need
• Test - Setup Azure platform and a proof-of-concept
• Use - Deploy Azure solutions in production
Microsoft.com/FastTrack/Azure
Build solutions quickly and confidently with direct assistance from Azure engineers who work hand-in-hand with partners
Microsoft FastTrack forDynamics 365
Benefits
• Available to all eligible customers
• Technical talks, workshops, and regular touchpoints
• Direct Microsoft engineering engagement
• Delivered remotely by time zone-based engineers in the
Americas, EMEA, and APAC
• Included in subscriptions for: Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation Service, and Finance and Operations and Talent
Designed to help you move to Dynamics 365 smoothly and confidently, so you can realize business value faster
Microsoft.com/FastTrack/Dynamics-365
Maximized ROI
Faster Deployment
HigherAdoption
Microsoft Learn
• Monday 11th March - Manchester - Modern desktop: Get ready for Windows 7 End of Support in January 2020. Learn best practices in
deployment, configuration, and management across Windows 10, Office 365 ProPlus, and Enterprise Mobility + Security.
Register today
• Tuesday 12th March - Manchester - Teamwork: Discover how to better optimise your teamwork, meetings, and voice strategy with
Microsoft 365 including detailed implementation guidance across Microsoft Teams, SharePoint, Yammer, and Outlook Mobile.
Register today
• Wednesday 13th March - Manchester - Security and compliance: Help your organisation secure its environment and deliver full
compliance with Microsoft 365 with a deep dive into the latest threat protection, information protection, and identity and access
management technologies - as well as detailed implementation guidance.
Register today
• Thursday 28th March - Birmingham - Multiple Learning Tracks: Individual learning tracks will cover Teamwork, Modern Desktop,
Security and compliance. There will also be a practical workshop for you to choose from including: Skype to Teams upgrade, Hands-
on with modern desktop deployment, configuring Azure Information Protection and how to Deploy SaaS apps in record time.
Register today
Microsoft’s Digital Skills Programme
Additional Resources to www.microsoft.com/FastTrack
TechCommunity.microsoft.com Docs.microsoft.com Transform.microsoft.com
Support.microsoft.com Productivity Library Adoption Guide
https://techcommunity.microsoft.com
Collaborate, share and learn from experts
https://docs.microsoft.com
Technical documentation for developers and IT professionals
http://support.microsoft.com
Access FAQ and support documentation
http://aka.ms/productivitylibrary
Library of scenarios with assets and training
aka.ms/AdoptionGuide
Adoption best practices
https://transform.microsoft.com
Resources to help you plan your transformation
Thank You!