spsbe - improving your sharepoint search experience

Improving the SharePoint search experience

#SPSBE | #SPSBE07

Elio Struyf @eliostruyf

April 18th, 2015

Office 365 MVP

SharePoint Search & Branding

Blogger | BIWUG board member

Contact

@eliostruyf

www.eliostruyf.com

elio.struyf@ventigrate.be

Elio StruyfSenior Office 365 | SharePoint Consultant

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Hold your horses beforeadding changes

Types of users

Novices

Close the technical expertise gap

Guide to create complex queries

Experts

Provide new ways of discovering content

Novice user

Search guidance

Suggestions

1. Gather synonyms

2. Create a thesaurus CSV (key, synonym, language)

3. Import it in SharePoint

Important: you cannot export a thesaurus, so youneed to maintain the main file.

Synonyms: On-premises

Synonym example

No thesaurus functionality in SharePoint Online

You can make use of Query Rules

Synonyms: SharePoint Online

Query rule example

Getting your users a step further

Show project sites, team sites, news

Search verticals

Refiner counters

Tip 5 – Use visual refinersMake refinement easier, otherwise it stays unused

A PICTURE IS WORTH A THOUSAND

WORDS Arthur Brisbane

Show the application icons instead of text

File types

Showing profile pictures

Use “Modified by” instead of Authors

Authors is based on document properties

Quick tip: Authors Modified by

Tip 6 – Make your keywords count

In an ideal world you would know which keywords are highest ranked

Experiment with

the keywords you use

You could help your users

Search breadcrumbs: show used keywords

Search keyword combinations hints

Having the tools is not enoughUsers need to know how to use them

Experts

Tip 7 – Search as you type

Refresh the results as you are typing (ex. Google)

User can quickly adapt their queries

Search as you type

Reference: Mikael Svenson

Search as you type

Enrich search results

Classification

Entity Extraction

Content Enrichment

Tip 9 – Delve & Office Graph

Manager

Direct report

Works with

Shared with me

Viewed by me

Trending around me

Presented to me

Liked by me

Delve

Bringing Delve / Office Graph into your search center

Continuous improvements

Implement

Configure

Analysis

Collecting

feedback

Evaluate

Questions?

Thank you!