spsbe - improving your sharepoint search experience

52
Improving the SharePoint search experience #SPSBE | #SPSBE07 Elio Struyf @eliostruyf April 18 th , 2015

Upload: elio-struyf

Post on 16-Jul-2015

123 views

Category:

Technology


2 download

TRANSCRIPT

Page 1: SPSBE - Improving your SharePoint search experience

Improving the SharePoint search experience

#SPSBE | #SPSBE07

Elio Struyf @eliostruyf

April 18th, 2015

Page 2: SPSBE - Improving your SharePoint search experience

Office 365 MVP

SharePoint Search & Branding

Blogger | BIWUG board member

Contact

@eliostruyf

www.eliostruyf.com

[email protected]

Elio StruyfSenior Office 365 | SharePoint Consultant

Page 3: SPSBE - Improving your SharePoint search experience

Platinum

Go

ldSilver

Thanks to our sponsors!

Page 4: SPSBE - Improving your SharePoint search experience
Page 5: SPSBE - Improving your SharePoint search experience
Page 6: SPSBE - Improving your SharePoint search experience

Hold your horses beforeadding changes

Page 7: SPSBE - Improving your SharePoint search experience
Page 8: SPSBE - Improving your SharePoint search experience

Types of users

Novices

Close the technical expertise gap

Guide to create complex queries

Experts

Provide new ways of discovering content

Page 9: SPSBE - Improving your SharePoint search experience

Novice user

Page 10: SPSBE - Improving your SharePoint search experience
Page 11: SPSBE - Improving your SharePoint search experience

Search guidance

Page 12: SPSBE - Improving your SharePoint search experience
Page 13: SPSBE - Improving your SharePoint search experience
Page 14: SPSBE - Improving your SharePoint search experience

Suggestions

Page 15: SPSBE - Improving your SharePoint search experience
Page 16: SPSBE - Improving your SharePoint search experience

1. Gather synonyms

2. Create a thesaurus CSV (key, synonym, language)

3. Import it in SharePoint

Important: you cannot export a thesaurus, so youneed to maintain the main file.

Synonyms: On-premises

Page 17: SPSBE - Improving your SharePoint search experience

Synonym example

Page 18: SPSBE - Improving your SharePoint search experience

No thesaurus functionality in SharePoint Online

You can make use of Query Rules

Synonyms: SharePoint Online

Page 19: SPSBE - Improving your SharePoint search experience

Query rule example

Page 20: SPSBE - Improving your SharePoint search experience

Getting your users a step further

Page 21: SPSBE - Improving your SharePoint search experience
Page 22: SPSBE - Improving your SharePoint search experience

Show project sites, team sites, news

Search verticals

Page 23: SPSBE - Improving your SharePoint search experience
Page 24: SPSBE - Improving your SharePoint search experience

Refiner counters

Page 25: SPSBE - Improving your SharePoint search experience

Tip 5 – Use visual refinersMake refinement easier, otherwise it stays unused

Page 26: SPSBE - Improving your SharePoint search experience

A PICTURE IS WORTH A THOUSAND

WORDS Arthur Brisbane

Page 27: SPSBE - Improving your SharePoint search experience

Show the application icons instead of text

File types

Page 28: SPSBE - Improving your SharePoint search experience
Page 29: SPSBE - Improving your SharePoint search experience

Showing profile pictures

Page 30: SPSBE - Improving your SharePoint search experience

Use “Modified by” instead of Authors

Authors is based on document properties

Quick tip: Authors Modified by

Page 31: SPSBE - Improving your SharePoint search experience

Tip 6 – Make your keywords count

Page 32: SPSBE - Improving your SharePoint search experience

In an ideal world you would know which keywords are highest ranked

Page 33: SPSBE - Improving your SharePoint search experience

Experiment with

the keywords you use

Page 34: SPSBE - Improving your SharePoint search experience

You could help your users

Search breadcrumbs: show used keywords

Search keyword combinations hints

Page 35: SPSBE - Improving your SharePoint search experience

Having the tools is not enoughUsers need to know how to use them

Page 36: SPSBE - Improving your SharePoint search experience

Experts

Page 37: SPSBE - Improving your SharePoint search experience

Tip 7 – Search as you type

Page 38: SPSBE - Improving your SharePoint search experience

Refresh the results as you are typing (ex. Google)

User can quickly adapt their queries

Search as you type

Page 39: SPSBE - Improving your SharePoint search experience

Reference: Mikael Svenson

Search as you type

Page 40: SPSBE - Improving your SharePoint search experience
Page 41: SPSBE - Improving your SharePoint search experience

Enrich search results

Page 42: SPSBE - Improving your SharePoint search experience

Classification

Entity Extraction

Content Enrichment

Page 43: SPSBE - Improving your SharePoint search experience

Tip 9 – Delve & Office Graph

Page 44: SPSBE - Improving your SharePoint search experience

Manager

Direct report

Works with

Shared with me

Viewed by me

Trending around me

Presented to me

Liked by me

Delve

Page 45: SPSBE - Improving your SharePoint search experience

Bringing Delve / Office Graph into your search center

Page 46: SPSBE - Improving your SharePoint search experience
Page 47: SPSBE - Improving your SharePoint search experience

Continuous improvements

Implement

Configure

Analysis

Collecting

feedback

Evaluate

Page 48: SPSBE - Improving your SharePoint search experience
Page 49: SPSBE - Improving your SharePoint search experience

Questions?

Page 50: SPSBE - Improving your SharePoint search experience

Thank you!

Page 51: SPSBE - Improving your SharePoint search experience
Page 52: SPSBE - Improving your SharePoint search experience