social media, what is in it for anti corruption agencies
Post on 30-Jun-2015
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Social media: what’s in it for anticorruption agencies?
Giulio QuaggiottoUNDP Practice LeaderKnowledge and Innovation@gquaggiotto
Source: http://bit.ly/v2Qbjm
A virtual version of this…
Let’s imagine….(the customer experience)
Source: http://www.telekom.me
Source: Eurobarometer 75, Aug 2011
Decreasing trust in institutions…
… but increasing trust in experts
Source: Edelman Trust Survey, 2011
“Your citizens want to hear from you”
(not your PR person)
[… and these conversations are happening already]
If they have a question/idea about anticorruption…
Source: http://bit.ly/pETjUG
“Risk”
Source: http://bit.ly/t0WjE5
Opportunity
Source: http://www.transitchicago.com/
3 things
1. An opportunity 2. It’s about people, not
technology. 3. Think service design, not
running a website
Opportunities
1. Build trust2. “Do more for less” – involving citizens and CSOs
– Budget monitoring– Participatory budgeting– Citizens can use your data to do what you don’t have capacity to
do in-house
3. Better decisions – improve your internal processes4. Increase transparency5. Create jobs6. Raise your profile / create career opportunities7. Reciprocity argument
2. Do more for less
Source: Ipaidabribe.com
Source: corruptiontracker.org
Source: roskomvzjatka.ru
Source: huduma.info
3. Better decisions?
http://bit.ly/kFOsbF
Source: http://www.fair-play.sk
Source: wikivote.ru
Collaborative government 2.0
“Public services that get better the more people use them”
http://bit.ly/ulHv8x
- David Osimo
4. Increase transparency
Source: givemeinfo.ge
Source: http://civicdashboard.org.uk/
Source: http://bit.ly/s0w9rW
5. Create jobs
Source: rospil.ru, sulightlabs.com
6. Raise your profile
Where to start?
1. People, not technology2. A service, not a product3. Tell a story with your data4. Understand the policy5. Prototype before you pilot6. Talk about the work you do
1. What do citizens want to know about your work?
http://www.ted.com/talks/dave_meslin_the_antidote_to_apathy.html
2. Offering a service, not a website
Source: http://www.sfo.gov.uk/
Source: http:www.sprm.gov.my
Source: bribespot.com
3. Tell a story- (or ask citizens to do it for you)
Source: http://www.fair-play.sk
Source: http://www.fair-play.sk
Free tools you can use
• Google docs• Google Fusion Tables• Many Eyes• Icharts.net• Flickr
4. Understand your policy
Source: http://www.youtube.com/watch?v=8iQLkt5CG8I
5. Prototype before you pilot- involve citizens from day 1
Source: nesta.org.uk
6. Talk about the work you do
Source: http://www.ourdifferentview.com/?tag=anti-corruption
Free tools you can use
• Facebook• Twitter• Wordpress (blogs)• Youtube
3 things
1. An opportunity2. It’s about people, not
technology3. It’s about providing a budget
service, not running a website
Appendix
http://www.transparency-initiative.org/
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