social media engagement ladder

Building RelationshipsIncreasing Profits

Using Social Media

with Michele Price

(c) 2010

Social Smochial

Are you building yours

“What’s the big deal already?Your Grandmother taught you manners eh. Go talk

amongst yourselves.”

(c) 2010

Are You on the Hunt?

Customers behave differently

Are you going to them?

(c) 2010

Why are they in Social Media?

They LIKE IT!

They are in control now

They get their needs met

They expect you to be there HELPING

(c) 2010

Customers Today

Are you in their conversation?

They now have the influence NOT YOU!

Is This YOU? >>

(c) 2010

Where is Your BUsinessComing from?

Word of Mouth?

Are you measuring your ROI?

(c) 2010

Average or Smart

(c) 2010

Who’s on Your Team?

(c) 2010

Building Loyal Customers

(c) 2010

You Not There?

(c) 2010

What HappensPeople talk about you

You are not in conversation-mess up responding

Big Shot Blogger reads it-talks about it

Conversation grows and YOU look BAD

Talk GROWS-no on believes you now-after fact

You are in CRISIS Management now

Instead

BE there early

BE there talking WITH folks

BE there giving helpful tips

BE there asking questions

BE there before they need you and you GET

(c) 2010

CredibilityTrust

Business

(c) 2010

Watch Your Expectations

Start tracking your name

Start tracking your company name

Start tracking your product or services

Start tracking your competitors

What can you do?

(c) 2010

How do you do that?

Google alerts

Twitter

Tweetdeck

Quick Cheap & Easy

(c) 2010

Are you Evolving ?

Are you a dusty old bookin a time when

customers are using...

(c) 2010

New Tools & MIndset

(c) 2010

Today’s StrategiesWill not work with OLD Thinking

(c) 2010

What is your strategy?

A Good Strategy will PREVENT

Loss of TimeWasted Effort

ExhaustionMissed Opportunities

(c) 2010

Success Stories

Ford Increased Sales

Increased Market Share

Profitable Automaker

“Humanize the Ford brand and put consumers in touch with Ford employees” Scott Monty

(c) 2010

How Will You Use These

Do you know- difference

Do you know- purpose

Do you know- benefit

(c) 2010

Which Will You BE?

(c) 2010

(c) 2010

What’s Your Strategy?

Will Your Next MoveHelp You

ORTake You Out of Game?

(c) 2010

Breakthrough Business Strategies

Michele PriceThe Breakthrough Specialist

@prosperitygal832-746-5131

Michele@WhoIsMichelePrice.com

Radio Showwww.WhoIsMichelePrice.com

(c) 2010