small budget, big impact— 23 social media tactics

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Would you like to raise your brand awareness, increase sales, and provide better customer service? Get inspired with a big list of little ideas that you can start implementing right away. These ideas may not be overnight silver bullets, but they are proven, self-contained strategies that don't take a team of people or a huge budget to implement. No matter your business industry, you should be able to find at least one golden nugget idea that you can start using today. A few questions that are answered: -How much money should a small business budget for social media marketing? -How "big" of an impact are you talking about? -How can I use social media to increase sales without offering a discount? -How do I know if social media marketing is "working" for my small business?

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The information in this document is private and confidential. You may not disclose this information without prior written consent. © Copyright 2013 DGdesign, LLC. All rights reserved.

Small Budget, Big Impact:

23 Social Media Tactics

Connect with DGdesign:Twitter & Instagram: @SocialMediaDFWFacebook.com/DGdesignbizwww.DGdesign.biz

Download this presentation at Slideshare.net/DGdesign.

Check in and tag your favorite tips with #23SocialMedia by @SocialMediaDFW at #DFWSM.

Connect with Dallas Foodie:Twitter & Instagram: @Dallas_FoodieFacebook.com/DallasFoodieMore profiles at Bit.ly/DFabout

Presented by Danielle Glick,Internet Marketing Director & President,

DGdesign L.L.C.

#23SocialMedia @SocialMediaDFW

Idea SheetPlease Fill In Your Contact Info

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Small Budget?$ – $$$ – $$$$

#23SocialMedia @SocialMediaDFW

Big Impact?Something Measurable

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Build a FoundationDefine Your Marketing Goals

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Raise Brand AwarenessBusiness Goal Option 1

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Increase SalesBusiness Goal Option 2

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Better Customer Service

Business Goal Option 3

#23SocialMedia @SocialMediaDFW

Measure SuccessHow are you going to do that?

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

WHY ____? Tell them why!

(No discount needed.)

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Goal 1: Raise Brand Awareness

Measures for Success:size of your audience, number of interactions,

how did you hear about us

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

1. Claim Your Real Estate

Google Your Business Name

#23SocialMedia @SocialMediaDFW

2. Google+ Local For Google Maps and Apps

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

3. Ask for InteractionsLikes, Comments, and Shares

#23SocialMedia @SocialMediaDFW

4. Facebook Page AdsSponsored Posts & Page Likes

#23SocialMedia @SocialMediaDFW

5. Yelp Ads Rank Above Your Competitors

#23SocialMedia @SocialMediaDFW

6. Foursquare Lists Include Tips Linked to Your Site

#23SocialMedia @SocialMediaDFW

7. Make Videos Google Search Loves YouTube

#23SocialMedia @SocialMediaDFW

8. Offer to Guest Blog For an Audience That Matches Yours

#23SocialMedia @SocialMediaDFW

Goal 2: Increase Sales Measures for Success:

tracked links to website, number of customers, change in sales

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

9. Post Quality Photos With a Tracked Link to Purchase

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

10. Add a Call to Action Tell People How to Buy

#23SocialMedia @SocialMediaDFW

11. Pin ProductsInclude Price in Caption

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

12. Ask for Referrals Do you know someone who may like us?

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

13. Product Videos Demos, Reviews, How-To's

#23SocialMedia @SocialMediaDFW

14. Bring FriendsTurn 1 Ad Into Multiple Sales

#23SocialMedia @SocialMediaDFW

15. Use InstagramInspire People’s Plans

#23SocialMedia @SocialMediaDFW

16. Facebook URL AdsLinked to Your Website

#23SocialMedia @SocialMediaDFW

17. Link to Landing Pages

No Menu, Straight To the WHY, Obvious CTA

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Goal 3: Better Customer Service

Measures for Success:amount of feedback received,

number of issues resolved, number of customers retained

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

18. ListenSet Up Google Alerts

#23SocialMedia @SocialMediaDFW

19. Ask for Reviews Don’t Bribe

#23SocialMedia @SocialMediaDFW

20. Reply to Reviews Thank Each Person for Something Specific

#23SocialMedia @SocialMediaDFW

21. Discuss Problemsin Private

Especially Negative Issues

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

22. Offer Solutions Invite Them to Reevaluate the Change

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

23. Share Customer Stories

People Believe Real People

#23SocialMedia @SocialMediaDFW

© Copyright 2013 DGdesign, LLC.

2-Minute Marketing Plan

1. Define your marketing goal.

2. Choose your tactic.

3. How are you going to measure it?

4. What’s your reason WHY ____?

5. Set a deadline.

Build Your Foundation

#23SocialMedia @SocialMediaDFW

Take ActionTurn in Your Marketing Plan

#23SocialMedia @SocialMediaDFW

#23SocialMedia @SocialMediaDFW

Questions?

Tweet Me @SocialMediaDFW

Download This PPT:Slideshare.net/DGdesign

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