oracle financial services global business unit · oracle financial services gbu – service...
Post on 14-Apr-2020
7 Views
Preview:
TRANSCRIPT
Oracle Financial Services GBU – Service Descriptions 1
Oracle Financial Services Global Business Unit
Oracle Financial Services & Insurance
Revenue Management and Billing Cloud Service
Service Descriptions and Metrics
April 2019
Oracle Financial Services GBU – Service Descriptions 2
Table of Contents
Metric Definitions .................................................................................................................................................. 4 1K Hosted Insurance Plan Members ............................................................................................................................................ 4 Hosted $M in Application Annual Revenue.................................................................................................................................. 4 Instance ........................................................................................................................................................................................ 4
Glossary ................................................................................................................................................................. 5 Database Storage ......................................................................................................................................................................... 5 File Storage .................................................................................................................................................................................. 5 Non-Production Environment ...................................................................................................................................................... 5 Production Environment .............................................................................................................................................................. 5 Non-Production Expanded Environment ..................................................................................................................................... 5 Customer Deployment ................................................................................................................................................................. 5 Account ........................................................................................................................................................................................ 5 Bills generated per month............................................................................................................................................................ 5 Product ......................................................................................................................................................................................... 5 Average Bill Lines per Bill ............................................................................................................................................................. 5 Bill lines generated per hour ........................................................................................................................................................ 5 Rate Billable Charges .................................................................................................................................................................... 5 No. of Inbound transactions ........................................................................................................................................................ 6 Derived Transactions.................................................................................................................................................................... 6 Daily Rating .................................................................................................................................................................................. 6 Rate Individual Transactions ........................................................................................................................................................ 6 Aggregate and then rate transactions.......................................................................................................................................... 6 Aggregation ratio ......................................................................................................................................................................... 6 Minimum Aggregation ratio ......................................................................................................................................................... 6 Pass through Billable charges ....................................................................................................................................................... 6 Transactions processed per hour ................................................................................................................................................. 6 Real Time peak Concurrent Requests .......................................................................................................................................... 6
Oracle Financial Services Revenue Management and Billing Cloud Service - Service Descriptions .......................... 7 Oracle Financial Services Revenue Management and Billing Universal Cloud Service – Hosted $M in Application Annual Revenue ....................................................................................................................................................................................... 7 Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service – Hosted $M in Application Annual Revenue ........................................................................................................................................................................... 9 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non Production Environment - Instance ................................................................................................................................................................................................... 11 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 256 GB Production Database Storage 11 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 256 GB Non-Production Database Storage ....................................................................................................................................................................................... 12 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB Production File Storage ........ 12 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB Non-Production File Storage . 12 Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non-Production Expanded Environment – Instance ................................................................................................................................................................................... 13
Oracle Insurance Revenue Management and Billing Cloud Service –Service Descriptions .................................... 14 Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non Production Environment - Instance ....... 14 Oracle Insurance Revenue Management and Billing Universal Cloud Service – Per Hosted $M in Application Annual Revenue ................................................................................................................................................................................................... 15 Oracle Insurance Revenue Management and Billing Healthcare Cloud Service – Per 1K Hosted Insurance Plan Members ..... 18 Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB Production Database Storage ............ 20 Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB Non-Production Database Storage .... 20 Oracle Insurance Revenue Management and Billing Cloud Service, Additional 250 GB Production File Storage ...................... 21 Oracle Insurance Revenue Management and Billing Cloud Service, Additional 250 GB Non-Production File Storage .............. 21 Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non-Production Expanded Environment– Instance ...................................................................................................................................................................................... 21
Retired Skus ......................................................................................................................................................... 23 Oracle Financial Services Revenue Management and Billing Universal Cloud Service – Hosted $M in Application Annual Revenue ..................................................................................................................................................................................... 23
Oracle Financial Services GBU – Service Descriptions 3
Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service – Hosted $M in Application Annual Revenue ......................................................................................................................................................................... 24 Oracle Financial Services Revenue Management and Billing Cloud Service – Analytics Option – Per Hosted $M in Application Annual Revenue ......................................................................................................................................................................... 26 Oracle Financial Services Revenue Management and Billing Additional 500 GB Production Storage Cloud Service ................. 27 Oracle Financial Services Revenue Management and Billing Additional 500 GB Non-Production Storage Cloud Service ......... 27 Oracle Financial Services Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service – Instance ................................................................................................................................................................................... 28 Oracle Insurance Revenue Management and Billing Universal Cloud Service – Per Hosted $M in Application Annual Revenue ................................................................................................................................................................................................... 30 Oracle Insurance Revenue Management and Billing Healthcare Cloud Service – Per 1K Hosted Insurance Plan Members ..... 31 Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option – Per Hosted $M in Application Annual Revenue ..................................................................................................................................................................................... 33 Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option – Per 1K Hosted Insurance Plan Members .................................................................................................................................................................................... 34 Oracle Insurance Revenue Management and Billing Additional 500 GB Production Storage Cloud Service ............................. 35 Oracle Insurance Revenue Management and Billing Additional 500 GB Non-Production Storage Cloud Service ..................... 35 Oracle Insurance Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service – Instance ...................................................................................................................................................................................... 36
Oracle Financial Services GBU – Service Descriptions 4
Metric Definitions
1K Hosted Insurance Plan Members is defined as one thousand Hosted Insurance Plan Members. An
Insurance Plan Member is an individual member in Your (or Your affiliates’) health plan product offerings
processed by the Oracle Cloud Service. Individuals who are members of multiple health plan product offerings
processed through the Oracle Cloud Service shall only be deemed to be a single Insurance Plan Member.
Hosted $M in Application Annual Revenue is defined as one million U.S. dollars, (Insert equivalent
amount in local currency in these parens using the corporate treasury exchange rate Pricing > Pricing Tools > Local Pricing Exchange Rates), excluding taxes, billed during a fiscal year by Your businesses that use the Oracle Cloud Services.
Instance is defined as a single Customer Deployment of the Oracle Cloud Service. For details of deployment
specific to an Oracle Cloud Service, please refer to the service descriptions/ entitlements associated with that service.
Oracle Financial Services GBU – Service Descriptions 5
Glossary
Database Storage is defined as the total space allocated at the operating system level for database operations,
not including database executables.
File Storage is defined as the total space allocated for deployment, reporting and SFTP access.
Non-Production Environment may be either a Test, UAT or Training Environment provided to You as part of
the Cloud Services. The Non-Production Environment(s) are specifically sized and designed for testing and training purposes and may not be used for production purposes or for performance or stress testing. Any service levels, performance targets and disaster recovery described for the applicable Oracle Cloud Service are not applicable to Non-Production Environments.
Production Environment is defined as the environment provided to You as part of the Oracle Cloud Service
that is designed for daily commercial use and production operations of live data. Unless otherwise specified, a
single Production Environment is provided for an Oracle Cloud Service.
Non-Production Expanded Environment may be purchased and used for activities such as data migration
from customer legacy systems, for configuration and testing, etc. Certain programs and optional services may not
be able to run in the Non-Production Expanded Environment. The Non-Production Expanded Environment(s) are
specifically sized and designed for testing and training purposes and may not be used for production purposes or
for performance or stress testing. Any service levels, performance targets and disaster recovery described for the
applicable Oracle Cloud Service are not applicable to Non-Production Expanded Environments.
Customer Deployment (for purposes of Oracle Financial Services Revenue Management and Billing Cloud
Service) consists of two Environments: Production, and Non-Production.
Account is defined as an entity account created in the system for which usage is calculated and bills are
generated.
Bills generated per month is defined as the total number of bills generated across all entity accounts per
calendar month by the system.
Product is defined as different offerings defined in the system by the end user for pricing and billing.
Average Bill Lines per Bill is defined as the average number of bill segments (billing lines) generated per Bill,
across all Bills for the entity accounts held in the system. A Bill contains one or more bill segments. A bill segment
typically indicates charges for usage of particular offerings defined in the system.
Bill lines generated per hour indicates the bill lines that can be generated per hour for entity accounts held
in the system. This is for indicative purpose and may vary on the site configuration and other factors. The
estimation includes standard Product billing jobs.
Rate Billable Charges refers to process of calculating the amount to be billed to customer for usage of Product
services against entity accounts held in the system.
Oracle Financial Services GBU – Service Descriptions 6
No. of Inbound transactions is defined as the total number of transactions fed during the day into ORMB by
external systems that will be used for pricing and billing.
Derived Transactions refers to sub-transactions derived from usage transactions fed by external system in
ORMB for creating billable charges for given Accounts and Products/ services.
Daily Rating refers to process of calculating the charges on a given account for usage of a Product/service for
given inbound transactions. This process rate the inbound transactions and generate pass through billable charges.
Rate Individual Transactions refers to calculating the charges for each of the derived transactions and
creating pass through billable charges.
Aggregate and then rate transactions refers to calculating the charges to create pass through charges after
aggregating the service quantities of derived transactions for given accounts and Products/services.
Aggregation ratio refers to the ratio of derived transactions to billable charges created for a given transaction
process. This indicates on average how many derived transactions are aggregated to one billable charge entity.
Minimum Aggregation ratio refers to the minimum number of derived transactions aggregated to a billable
Charge.
Pass through Billable charges are pre-calculated charges with the amount to be billed. Rating is not required
for these charges.
Transactions processed per hour indicates the inbound transactions that can be processed in an hour. and
may vary on the site configuration and other factors. The number of inbound transactions processed per hour
includes standard Product transaction processing jobs.
Real Time peak Concurrent Requests is defined as the maximum number of concurrent web requests in
the system at any time. This includes web service calls and UI users.
Oracle Financial Services GBU – Service Descriptions 7
Oracle Financial Services Revenue Management and Billing Cloud Service -
Service Descriptions
Oracle Financial Services Revenue Management and Billing Universal Cloud Service – Hosted
$M in Application Annual Revenue
Part #: B90859
Users of the Oracle Financial Services Revenue Management and Billing Universal Cloud Service are authorized to access the following module:
Oracle Financial Services Revenue Management and Billing
Usage Limits: The Oracle Financial Services Revenue Management and Billing Universal Cloud Service is subject to usage limits based on:
a maximum amount of Hosted $M in Application Annual Revenue as defined in Your order.
Oracle will provision two Environments per Customer Deployment of this Oracle Cloud Service: Production and Non-Production.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
Oracle Financial Services Revenue Management and Billing Universal Cloud Service requires Your Identity provider to be compliant with SAML 2.0 (for Web login) and JWT (for REST services) for Authentication. In absence of a compliant Identity provider, You are required to subscribe and manage Identity Cloud Service (IDCS) on Oracle Cloud.
The following usage limits apply per Hosted $M in Application Annual Revenue, per Environment (Production, and Non Production) as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database
Storage (GB) Production File
Storage (GB) Non-Production
Database Storage (GB) Non-Production File
Storage (GB)
> $65 M - $100 M in ARR (xSmall) 256 250 256 250
> $100 M - $250 M in AAR (small)
512 350 512 350
>$250 M - $500 M in AAR (medium)
1024 400 1024 400
>$500 M - $1,000 M in AAR (large)
2048 600 2048 600
Oracle Financial Services GBU – Service Descriptions 8
The upper limits for the service for the given deployment size is as described below:
Standard Parameters / Cloud Sizing xSmall Small Medium Large
Metric: $ M AAR <100 <250 < 500 <1000
Billing
Scenario 1-Rate billable charges
Bills Generated per month 50,000 100,000 200,000 400,000
Average Bill lines per Bill 4 5 5 5
Bill lines generated per hour 50,000 125,000 250,000 500,000
Scenario 2 – Pass through Charges
Bills generated per month 50,000 100,000 200,000 400,000
Average Bill lines per Bill 4 5 5 5
Pass through Bill lines generated per hour
100,000 250,000 500,000 1000,000
Transaction Processing
Scenario 1:Daily rating not required
No. of Inbound transactions (Includes derived transactions)
800,000 2,000,000 4,000,000 8,000,000
Transaction processed per hour 400,000 1,000,000 2,000,000 4,000,000
Minimum aggregation ratio 4 4 4 4
Scenario 2: Daily rating required (rate individual transactions)
No. of inbound transactions (includes derived transactions)
200,000 500,000 1,000,000 2,000,000
Transaction processed per hour 50,000 125,000 250,000 500,000
Minimum aggregation ratio 2 2 2 2
Scenario 3:Daily rating required (Aggregate and then Rate Transactions)
No. of inbound transactions (Includes derived transactions)
400,000 1,000,000 2,000,000 4,000,000
Transaction processed per hour 200,000 250,000 500,000 1,000,000
Minimum aggregation ratio 2 2 2 2
Online Requests
Real time peak concurrent requests (UI users and Web Service Calls)
40 120 240 480
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Financial Services GBU – Service Descriptions 9
Oracle Financial Services
Revenue Management and
Billing Universal Cloud Service
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service
– Hosted $M in Application Annual Revenue
Part #: B90860
Users of the Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service are authorized to access the following module:
Oracle Financial Services Revenue Management and Billing
Usage Limits: The Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service is subject to usage limits based on:
a maximum amount of Hosted $M in Application Annual Revenue as defined in Your order.
Oracle will provision two Environments per Customer Deployment of this Oracle Cloud Service: Production and Non-Production .
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service requires Your Identity provider to be compliant with SAML 2.0 (for Web login) and JWT (for REST services) for Authentication. In absence of a compliant Identity provider, You are required to subscribe to and manage Identity Cloud Service (IDCS) on Oracle Cloud.
The following usage limits apply per Hosted $M in Application Annual Revenue, per Environment (Production, and as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database Storage
(GB) Production File
Storage (GB)
Non-Production Database Storage
(GB) Non-Production File Storage (GB)
>$100 M - $200 M in AAR (xSmall) 256 250 256 250
>$200 M - $500 M in AAR (small)
512 350 512 350
>$500 M - $1,000 M in AAR (medium)
1024 400 1024 400
>$1000 M - $2,500 M in AAR (large)
2048 600 2048 600
The upper limits for the service for the given deployment size is described as below:
Oracle Financial Services GBU – Service Descriptions 10
Standard Parameters / Cloud Sizing xSmall Small Medium Large
Metric: Hosted $M in Application Annual Revenue
<200 <500 < 1000 <2500
Billing
Scenario 1-Rate billable charges
Bills generated per month 10,000 25,000 50,000 100,000
Average Bill lines per Bill 20 20 20 20
Bill lines generated per hour 50,000 125,000 250,000 500,000
Scenario 2 – Pass through billable charges
Bills generated per month 10,000 25,000 50,000 100,000
Average Bill lines per Bill 20 20 20 20
Pass through Bill lines generated per hour 100,000 250,000 500,000 1000,000
Transaction Processing
Scenario 1:Daily rating not required
No. of inbound transactions (Includes derived transactions) 800,000 2,000,000 4,000,000 8,000,000
Transaction processed per hour 400,000 1,000,000 2,000,000 4,000,000
Minimum aggregation ratio 4 4 4 4
Scenario 2: Daily rating required (Rate individual transactions)
No. of inbound transactions (Includes derived transactions) 200,000 500,000 1,000,000 2,000,000
Transaction processed per hour 50,000 125,000 250,000 500,000
Minimum aggregation ratio 2 2 2 2
Scenario 3:Daily rating required (Aggregate and then rate transactions)
No. of inbound transactions (Includes derived transactions) 400,000 1,000,000 2,000,000 4,000,000
Transaction processed per hour 100,000 250,000 500,000 1,000,000
Minimum aggregation ratio 2 2 2 2
Online Requests
Real time peak concurrent requests (UI users and Web Service Calls)
40 120 240 480
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Financial Services Revenue
Management and Billing Wholesale
Banking Cloud Service
4 hours 1 hour 99.5%
Oracle Financial Services GBU – Service Descriptions 11
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non
Production Environment - Instance
Part #: B84530
The Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non-Production Environment is designed for non-production activities such as development, product-walk-through, training and testing activities, but not for production operations or stress testing. Certain programs and optional services may not be able to run in the Additional Non-Production Environment. Each Additional Non-Production Environment will automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering Document. The maintenance or upgrade schedule for the Additional Non-Production Environment is the same as the schedule for Your Production Environment. The Service Level Targets for the Oracle Financial Services Revenue Management and Billing Cloud Service do not apply to the Additional Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. Usage Limits: The Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non-Production Environment is subject to usage limits based upon:
The number of Instances as defined in Your order.
The following usage limits apply per Instance as stated in Your order:
Metric Database Storage (GB)
File Storage (GB)
Instance 256 GB 200 GB
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 256 GB
Production Database Storage
Part #: B90855
The Oracle Financial Services Revenue Management and Billing Cloud Service Additional 256 GB Production
Database Storage increases the storage capacity per month for a single Production Environment of the Oracle
Oracle Financial Services GBU – Service Descriptions 12
Financial Services Revenue Management and Billing Cloud Service. Additional Database storage can be purchased
subject to a limit across base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 256 GB
Non-Production Database Storage
Part #: B90857
The Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 256 GB Non-Production
Database Storage increases the storage capacity per month for a single Non-Production Environment of the Oracle
Financial Services Revenue Management and Billing Cloud Service. Additional Database storage can be purchased
subject to a limit across base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB
Production File Storage
Part #:B90856
The Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB Production File
Storage increases the storage capacity per month for a single Production Environment of the Oracle Financial
Services Revenue Management and Billing Cloud Service.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB
Non-Production File Storage
Part #: B90858
The Oracle Financial Services Revenue Management and Billing Cloud Service, Additional 250 GB Non-Production
File Storage increases the storage capacity per month for a single Non-Production Environment of the Oracle
Financial Services Revenue Management and Billing Cloud Service.
Oracle Financial Services GBU – Service Descriptions 13
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service, Additional Non-
Production Expanded Environment – Instance
Part #: B90851, B90852, B90853, B90854
The Oracle Financial Services Revenue Management and Billing Cloud Service Additional Non-Production Expanded Environment is designed for activities such as data migration from customer legacy systems, for configuration and testing, etc. Certain programs and optional services may not be able to run in the Additional Non-Production Expanded Environment. Each Additional Non-Production Expanded Environment will automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering Document. The maintenance or upgrade schedule for the Additional Non-Production Expanded Environment is the same as the schedule for Your Production Environment. The Service Level Targets for the Oracle Financial Services Revenue Management and Billing Cloud Service do not
apply to the Additional Non-Production Expanded Environment(s).
Usage Limits: The Oracle Financial Services Revenue Management and Billing Cloud Service Additional Non-Production Expanded Environment is subject to usage limits based upon:
a maximum number of Additional Non-Production Expanded Environments as defined in Your order.
The following usage limits apply per Instance as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Part # Database Storage (GB)
File Storage (GB)
Additional Extra Small Non-Production Expanded Environment (>$110 M - $200 M in AAR )
B90851
256 250
Additional Small Non-Production Expanded Environment ( >$200 M - $500 M in AAR )
B90852 512 350
Additional Medium Non-Production Expanded Environment (>$500 M - $1,000 M in AAR )
B90853 1024 400
Additional Large Non-Production Expanded Environment (>$1000 M - $2,500 M in AAR )
B90854 2048 600
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 14
Oracle Insurance Revenue Management and Billing Cloud Service –Service
Descriptions
Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non Production
Environment - Instance
Part #: B84526
The Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non-Production Environment is an option available with the Oracle Insurance Revenue Management and Billing Cloud Service. The Additional Non-Production Environment Cloud Service is designed for non-production use such as development, product-walk-through, training and testing activities, but not for production operations or stress testing. Certain programs and optional services may not be able to run in the Additional Nonproduction Environment. The maintenance or upgrade schedule for the Additional Non-Production Environment is the same as the schedule
for Your Production Environment. Performance standards and service level targets referenced or incorporated into
Your contract for the Oracle Insurance Revenue Management and Billing Cloud Services are not applicable to the
Additional Non-Production Environment.
The Service Level Targets for the Oracle Insurance Revenue Management and Billing Cloud Service do not apply to
the Additional Non-Production Environment(s).
Usage Limits: The Oracle Insurance Revenue Management and Billing Additional Non-Production Environment Cloud Service is subject to usage limits based upon:
a maximum number of Additional Non-Production Environments as defined in Your order.
The following usage limits apply per Instance as stated in Your order:
Metric Database Storage (GB) File Storage (GB)
Instance 256 GB 200 GB
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 15
Oracle Insurance Revenue Management and Billing Universal Cloud Service – Per Hosted $M
in Application Annual Revenue
Part #: B90869
Users of the Oracle Insurance Revenue Management and Billing Universal Cloud Service are authorized to access the following module:
Oracle Insurance Revenue Management and Billing
Usage Limits: The Oracle Insurance Revenue Management and Billing Universal Cloud Service is subject to usage
limits based on:
The maximum amount of Hosted $M in Application Annual Revenue as defined in Your order
Oracle will provision two Environments per Customer Deployment of this Cloud Service: Production and Non-Production.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
Oracle Insurance Revenue Management and Billing Universal Cloud Service requires Your Identity provider to be compliant with SAML 2.0 (for Web login) and JWT (for REST services) for Authentication. In absence of a compliant Identity provider, You are required to subscribe to and manage Identity Cloud Service (IDCS) on Oracle Cloud.
The following usage limits apply per Hosted $M in Application Annual Revenue Environment (Production, and Non-Production) as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database
Storage (GB)
Production File Storage
(GB)
Non-Production Database
Storage (GB)
Non-Production File Storage
(GB)
> $65 M - $100M in AAR (xSmall) 256 250 256 250
> $100M - $250M in AAR (small)
512 350 512 350
>$250M - $500 M in AAR (medium)
1024 400 1024 400
>$500 M - $1,000 in AAR (large)
2048 600 2048 600
The upper limits for the service for the given deployment size is as below:
Standard Parameters / Cloud Sizing xSmall Small Medium Large
Licensing Slabs ($ M AAR ) <100 <250 < 500 <1000
Billing
Scenario 1-Rate billable charges
Bills generated per month 40,000 100,000 200,000 400,000
Average Bill lines per Bill 5 5 5 5
Bill lines generated per hour 50,000 125,000 250,000 500,000
Oracle Financial Services GBU – Service Descriptions 16
Scenario 2 – Pass through charges
Bills generated per month 40,000 100,000 200,000 400,000
Average Bill lines per Bill 5 5 5 5
Pass through Bill lines generated per hour 100,000 250,000 500,000 1000,000
Transaction Processing
Scenario 1: Daily rating not required
No. of inbound transactions (includes derived transactions)
800,000 2,000,000 4,000,000 8,000,000
Transaction processed per hour 400,000 1,000,000 2,000,000 4,000,000
Minimum aggregation ratio 4 4 4 4
Scenario 2:Daily rating required (rate individual transactions)
No. of inbound transactions (includes derived transactions)
200,000 500,000 1,000,000 2,000,000
Transaction processed per hour 50,000 125,000 250,000 500,000
Minimum aggregation ratio 2 2 2 2
Scenario 3:Daily rating required (Aggregate and then rate transactions)
No. of Inbound transactions (Includes derived transactions)
400,000 1,000,000 2,000,000 4,000,000
Transaction processed per hour 100,000 250,000 500,000 1,000,000
Minimum aggregation ratio 2 2 2 2
Online Requests
Real time peak concurrent requests (UI users and Web Service Calls)
40 120 240 480
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance
Revenue Management
and Billing Universal
Cloud Service
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 17
Oracle Financial Services GBU – Service Descriptions 18
Oracle Insurance Revenue Management and Billing Healthcare Cloud Service – Per 1K Hosted
Insurance Plan Members
Part #: B90870
Users of the Oracle Insurance Revenue Management and Billing Healthcare Cloud Service are authorized to access the following module:
Oracle Insurance Revenue Management and Billing
Usage Limits: The Oracle Insurance Revenue Management and Billing Healthcare Cloud Service is subject to usage
limits based on:
a maximum number of 1K Hosted Insurance Plan Members as defined in Your order.
Your use of the Oracle Cloud Service to process Your (or Your affiliates’) health plan product offerings for former members (i.e. inactive members) shall not be counted for licensing purposes, up to a maximum of 10% of the total number of 1K Hosted Insurance Plan Members as defined in Your order. Inactive members in excess of 10% of the total of 1K Hosted Insurance Plan Members as defined in Your order will be counted for licensing purposes
Oracle will provision two Environments per Customer Deployment of this Cloud Service: Production and Non-Production .
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
Oracle Insurance Revenue Management and Billing Healthcare Cloud Service requires Your Identity provider to be compliant with SAML 2.0 (for Web login) and JWT (for REST services) for Authentication. In absence of a compliant Identity provider, You are required to subscribe to and manage Identity Cloud Service (IDCS) on Oracle Cloud.The following usage limits apply per number of 1K Hosted Insurance Plan Members per Environment (Production, and Non-Production) as stated in Your order:
Usage Limits by metric (1,000 Insurance Plan Members):
Production Database
Storage (GB)
Production File Storage
(GB)
Non-Production Database
Storage (GB)
Non-Production File Storage
(GB)
>130K - 200K IPM (xSmall) 256 250 256 250
>200K - 500K IPM (Small)
512 350 512 350
>500K – 1,000K IPM (Medium)
1024 400 1024 400
>1,000K – 2,000K IPM (large)
2048 600 2048 600
Standard Parameters / Cloud Sizing for HC
xSmall Small Medium Large
1K Plan Members < 200 < 500 <1000 <2000
Billing
Scenario 1-Rate billable charges
Bills generated per month 20,000 50,000 100,000 200,000
Oracle Financial Services GBU – Service Descriptions 19
Average Bill lines per Bill 10 10 10 10
Bill lines generated per hour 50,000 125,000 250,000 500,000
Scenario 2 – Pass through charges
Bills generated per month 20,000 50,000 100,000 200,000
Average Bill lines per Bill 10 10 10 10
Pass through Bill lines generated per hour
100,000 250,000 500,000 1000,000
Transaction Processing
Scenario 1: Daily rating not required
No. of inbound transactions (includes derived transactions)
800,000 2,000,000 4,000,000 8,000,000
Transaction processed per hour
400,000 1,000,000 2,000,000 4,000,000
Minimum aggregation ratio 4 4 4 4
Scenario 2:Daily rating required
No. of inbound transactions (includes derived transactions)
200,000 500,000 1,000,000 2,000,000
Transaction processed per hour
50,000 125,000 250,000 500,000
Minimum aggregation ratio 2 2 2 2
Scenario 3:Daily rating required (aggregate and then rate transactions)
No. of inbound transactions (includes derived transactions)
400,000 1,000,000 2,000,000 4,000,000
Transaction processed per hour
100,000 250,000 500,000 1,000,000
Minimum aggregation ratio 2 2 2 2
Online Requests
Real time peak concurrent requests (UI users and web service calls)
40
120 240 480
Oracle Financial Services GBU – Service Descriptions 20
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance
Revenue Management
and Billing Healthcare
Cloud Service
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB
Production Database Storage
Part #: B90865
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB Production Database Storage
increases the storage capacity per month for a single Production Environment of the Oracle Insurance Revenue
Management and Billing Cloud Service. Additional Database storage can be purchased subject to a limit across
base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB Non-
Production Database Storage
Part #: B90867
Oracle Insurance Revenue Management and Billing Storage Cloud Service, Additional 256 GB Non-Production
Database storage increases the storage capacity per month for a single Non-Production Environment of the Oracle
Insurance Revenue Management and Billing Cloud Service. Additional Database storage can be purchased subject
to a limit across base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation:
Oracle Financial Services GBU – Service Descriptions 21
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 250 GB
Production File Storage
Part #: B90866
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 250 GB Production File Storage
increases the storage capacity per month for a single Production Environment of the Oracle Insurance Revenue
Management and Billing Cloud Service.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 250 GB Non-
Production File Storage
Part #: B90868
Oracle Insurance Revenue Management and Billing Cloud Service, Additional 256 GB Non-Production File Storage
increases the storage capacity per month for a single Non-Production Environment of the Oracle Insurance
Revenue Management and Billing Cloud Service.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non-Production
Expanded Environment– Instance
Part #: B90861, B90862, B90863, B90864
The Oracle Insurance Revenue Management and Billing Cloud Service, Additional Non-Production Expanded Environment is designed for activities such as data migration from customer legacy systems, for configuration and testing, etc. Certain programs and optional services may not be able to run in the Additional Non-Production Expanded Environment. Each Additional Non-Production Expanded Environment will automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering Document. The maintenance or upgrade schedule for the Additional Non-Production Expanded Environment is the same as the schedule for Your Production Environment.
Oracle Financial Services GBU – Service Descriptions 22
The Service Level Targets for the Oracle Insurance Revenue Management and Billing Cloud Service do not apply to the Additional Non-Production Environment(s).
Usage Limits: The Oracle Insurance Revenue Management and Billing Cloud Service Additional Non-Production Expanded Environment is subject to usage limits based upon:
a maximum number of Additional Non-Production Expanded Environments as defined in Your order.
The following usage limits apply per Instance as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue OR Hosted Insurance Plan Members ):
Part # Database Storage (GB)
File Storage (GB)
Additional Extra Small Non-Production Expanded Environment
(> $65 M - $100M in AAR /
>130K - 200K IPM )
B90861
256 250
Additional Small Non-Production Expanded Environment
($100M - $250M in AAR /
>200K - 500K IPM )
B90862 512 350
Additional Medium Non-Production Expanded Environment
(>$250M - $500 M in AAR / >500K – 1,000K IPM )
B90863 1024 400
Additional Large Non-Production Expanded Environment (>$500 M - $1,000 / >1,000K – 2,000K IPM )
B90864 2048 600
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 23
Retired Skus
Oracle Financial Services Revenue Management and Billing Universal Cloud Service – Hosted
$M in Application Annual Revenue
Retired Part #: B88169
Users of the Oracle Financial Services Revenue Management and Billing Universal Cloud Service are authorized to access the following module:
Oracle Financial Services Revenue Management and Billing
Usage Limits: The Oracle Financial Services Revenue Management and Billing Universal Cloud Service is subject to usage limits based on:
a maximum amount of Hosted $M in Application Annual Revenue as defined in Your order.
Oracle will provision two Environments per Customer Deployment of this Oracle Cloud Service: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment refreshes may be provided, at Your request, no more than once per quarter provided that the database and file storage sizes of the Non-Production Environment are equal to or greater in size than the Production Environment database and file storage.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
The following usage limits apply per Hosted $M in Application Annual Revenue, per Environment (Production, and UAT) as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database Storage
(GB) Production File
Storage (GB) Non-Production (UAT) Database Storage (GB)
Non-Production (UAT) File Storage (GB)
Up to $200 M in AAR (small)
700 300 700 300
>$200 M - $500 M in AAR (medium)
1200 350 1200 350
>$500 M - $1,000 M in AAR (large)
2600 550 2600 550
>$1,000 M - $1,500 M in AAR (xlarge)
3700 1050 3700 1050
>$1,500 M - $2,500 M in AAR (xxlarge)
4600 2050 4600 2050
Oracle Financial Services GBU – Service Descriptions 24
The upper limits for the service for the given deployment size is as below:
Standard Parameters / Cloud Sizing small Medium Large xLarge xxLarge
Metric: Hosted $M in Application Annual
Revenue <200 < 500 <1000 <1500 <2500
Accounts 150,000 300,000 600,000 1,500,000 5,000,000
Bills generated per month 100,000 200,000 400,000 800,000 1,500,000
Bill segments per month 800,000 1,500,000 3,000,000 6,000,000 12,000,000
No. of calculation lines per segment 7 10 10 10 10
No. of transactions per day 500,000 1,500,000 2,000,000 2,500,000 5,000,000
No. of derived transactions (account Product usage) 2 3 4 6 6
Products 50 100 500 1,000 2,000
Online UI / Web Service Calls
No. of peak concurrent users 80 160 240 480 960
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Financial Services
Revenue Management and
Billing Universal Cloud
Service
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service
– Hosted $M in Application Annual Revenue
Retired Part #: B88170
Users of the Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service are authorized to access the following module:
Oracle Financial Services GBU – Service Descriptions 25
Oracle Financial Services Revenue Management and Billing
Usage Limits: The Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service is subject to usage limits based on:
a maximum amount of Hosted $M in Application Annual Revenue as defined in Your order.
Oracle will provision two Environments per Customer Deployment of this Oracle Cloud Service: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment may be refreshed, at Your request, no more than once per quarter provided that the database and file storage sizes are equal to or greater in size than the Production Environment database and file storage.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
The following usage limits apply per Hosted $M in Application Annual Revenue, per Environment (Production,
and UAT) as stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database
Storage (GB)
Production File Storage
(GB)
Non-Production UAT
Database Storage (GB)
Non-Production
UAT File Storage (GB)
Up to $200 M in AAR (small)
700 300 700 300
>$200 M - $500 M in AAR (medium)
1200 350 1200 350
>$500 M - $1,000 M in AAR (large)
2600 550 2600 550
>$1,000 M - $1,500 M in AAR (xlarge)
3700 1050 3700 1050
>$1,500 M - $2,500 M in AAR (xxlarge)
4600 2050 4600 2050
The upper limits for the service for the given deployment size is as below:
Standard Parameters / Cloud Sizing for Universal Banking Service small Medium Large xLarge xxLarge
Licensing Slabs ($ M AAR ) <200 < 500 <1000 <1500 <2500
Accounts 150,000 300,000 600,000 1,500,000 5,000,000
Bills generated per month 100,000 200,000 400,000 800,000 1,500,000
Bill segments per month 800,000 1,500,000 3,000,000 6,000,000 12,000,000
No of calculation lines per segment 7 10 10 10 10
No of transactions per day 500,000 1,500,000 2,000,000 2,500,000 5,000,000
No of derived transactions (Account Product usage) 2 3 4 6 6
Products 50 100 500 1,000 2,000
Online UI / Web Service Calls
No of peak concurrent users 80 160 240 480 960
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Financial Services GBU – Service Descriptions 26
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Financial Services Revenue
Management and Billing Wholesale
Banking Cloud Service
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Cloud Service – Analytics Option –
Per Hosted $M in Application Annual Revenue
Retired Part #: B85803
Users of the Oracle Financial Services Revenue Management and Billing Cloud Service - Analytics Option are authorized to access the following module:
Oracle Financial Services Revenue Management and Billing Extractors and Schema
Oracle Financial Services Revenue Management and Billing Analytics
Usage Limits: The Oracle Financial Services Revenue Management and Billing Cloud Service – Analytics Option is subject to usage limits based on:
The maximum amount of Hosted $M in Application Annual Revenue as defined in Your order
Oracle will provision two Environments per Deployment of this Option: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment refreshes will follow the same refresh cycle as that requested for the Oracle Financial Services Revenue Management and Billing Universal Cloud Service and Oracle Financial Services Revenue Management and Billing Wholesale Banking Cloud Service
The following usage limits apply per metric of Hosted $M in Application Annual Revenue per Environment, as
stated in Your order:
Usage Limits by metric (Hosted $M in Application Annual Revenue):
Production Database Storage (GB)
Non-Production UAT Database Storage (GB) # of Analytics Users
Up to $200 M in AAR (small) 1300 1300 25
>$200 M - $500 M in AAR (medium)
2000 2000 50
>$500 M - $1,000 M in AAR (large)
3800 3800 100
>$1,000 M - $1,500 M in AAR (xlarge)
5200 5200 250
Oracle Financial Services GBU – Service Descriptions 27
>$1,500 M - $2,500 M in AAR (xxlarge)
6000 6000 500
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, the same service level targets as defined for the Oracle Financial Services
Revenue Management and Billing Universal Cloud Service and Oracle Financial Services Revenue Management and
Billing Wholesale Banking Cloud Service will apply for this Cloud Service:
Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Financial Services Revenue
Management and Billing Cloud
Service – Analytics Option
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software. Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Additional 500 GB Production
Storage Cloud Service
Retired Part #: B88456
The Oracle Financial Services Revenue Management and Billing Additional 500 GB Production Storage Cloud
Service increases the storage capacity per month for a single Production Environment of the Oracle Financial
Services Revenue Management and Billing Cloud Service. Storage will be equally distributed across database and
file storage (i.e., 50% database/50% file storage). Additional storage can be purchased subject to a limit of 6TB
across base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Additional 500 GB Non-Production
Storage Cloud Service
Retired Part #: B88457
Oracle Financial Services GBU – Service Descriptions 28
The Oracle Financial Services Revenue Management and Billing Additional 500 GB Non-Production Storage Cloud
Service increases the storage capacity per month for a single Non-Production Environment of the Oracle Financial
Services Revenue Management and Billing Cloud Service. Storage will be equally distributed across database and
file storage (i.e., 50% database/50% file storage). Additional storage can be purchased subject to a limit of 6TB
across base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services Revenue Management and Billing Additional Non-Production
Expanded Environment Cloud Service – Instance
Retired Part #: B88171
The Oracle Financial Services Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service is designed for activities such as data migration from customer legacy systems, for configuration and testing, etc. Certain programs and optional services may not be able to run in the Additional Non-Production Expanded Environment. Each Additional Non-Production Expanded Environment will automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering Document. The maintenance or upgrade schedule for the Additional Non-Production Expanded Environment is the same as the schedule for Your Production Environment. Production to Additional Non-Production Expanded refreshes will not be provided. The Service Level Targets for the Oracle Financial Services Revenue Management and Billing Cloud Service do not
apply to the Additional Non-Production Expanded Environment(s).
Usage Limits: The Oracle Financial Services Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service is subject to usage limits based upon:
a maximum number of Additional Non-Production Expanded Environments as defined in Your order.
Production to Additional Non-Production Expanded Environment refreshes will not be provided.
The following usage limits apply per Instance as stated in Your order:
Metric Database Storage (GB)
File Storage (GB)
Up to $200 M in AAR (small) 700 300
>$200 M - $500 M in AAR (medium) 1200 350
>$500 M - $1,000 M in AAR (large) 2600 550
>$1,000 M - $1,500 M in AAR (X Large) 3700 1050
>$1,500 M - $2,500 M in AAR (XX Large) 4600 2050
Oracle Cloud Policies and Pillar Documentation:
Oracle Financial Services GBU – Service Descriptions 29
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 30
Oracle Insurance Revenue Management and Billing Universal Cloud Service – Per Hosted $M
in Application Annual Revenue
Retired Part #: B88174
Users of the Oracle Insurance Revenue Management and Billing Universal Cloud Service are authorized to access the following module:
Oracle Insurance Revenue Management and Billing
Usage Limits: The Oracle Insurance Revenue Management and Billing Universal Cloud Service is subject to usage
limits based on:
The maximum amount of Hosted $M in Application Annual Revenue as defined in Your order
Oracle will provision two Environments per Customer Deployment of this Cloud Service: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment may be refreshed, at Your request, no more than once per quarter provided that the database and file storage sizes are equal to or greater in size than the Product Environment database and file storage.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
The following usage limits apply per Hosted $M in Application Annual Revenue Environment (Production, and UAT)
as stated in Your order:
Usage Limits by metric ($M in Application Annual Revenue):
Production Database
Storage (GB)
Production File Storage
(GB)
Non-Production UAT Database Storage (GB)
Non-Production UAT File Storage
(GB)
Up to $200M in AAR (small)
700 300 700 300
>$200M - $500 M in AAR medium)
1200 350 1200 350
>$500 M - $1,000 in AAR large)
2600 550 2600 550
>$1,000 M - $1,500 M in AAR (xlarge)
3700 1050 3700 1050
>$1,500 M - $2,500 M in AAR (xxlarge)
4600 2050 4600 2050
The upper limits for the service for the given deployment size is as below:
Standard Parameters / Cloud Sizing for Universal Banking Service small Medium Large xLarge xxLarge
Licensing Slabs ($ M AAR ) <200 < 500 <1000 <1500 <2500
Accounts 150,000 300,000 600,000 1,500,000 5,000,000
Bills generated per month 100,000 200,000 400,000 800,000 1,500,000
Bill Segments per month 800,000 1,500,000 3,000,000 6,000,000 12,000,000
No of Calculation lines per segment 7 10 10 10 10
No of transactions per day 500,000 1,500,000 2,000,000 2,500,000 5,000,000
No of derived transactions (Account 2 3 4 6 6
Oracle Financial Services GBU – Service Descriptions 31
Product usage)
Products 50 100 500 1,000 2,000
Online UI / Web Service Calls
No of peak concurrent users 80 160 240 480 960
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance
Revenue Management
and Billing
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Healthcare Cloud Service – Per 1K Hosted
Insurance Plan Members
Retired Part #: B88175
Users of the Oracle Insurance Revenue Management and Billing Healthcare Cloud Service are authorized to access the following module:
Oracle Insurance Revenue Management and Billing
Usage Limits: The Oracle Insurance Revenue Management and Billing Healthcare Cloud Service is subject to usage
limits based on:
a maximum number of 1K Hosted Insurance Plan Members as defined in Your order.
Your use of the Oracle Cloud Service to process Your (or Your affiliates’) health plan product offerings for former members (i.e. inactive members) shall not be counted for licensing purposes, up to a maximum of 10% of the total number of 1K Hosted Insurance Plan Members as defined in Your order. Inactive members in excess of 10% of the total of 1K Hosted Insurance Plan Members as defined in Your order will be counted for licensing purposes
Oracle will provision two Environments per Customer Deployment of this Cloud Service: Production and Non-Production (UAT).Production to Non-Production (UAT) Environment may be refreshed, at Your request, no more than once per quarter provided that the database and file storage sizes are equal to or greater in size than the Product Environment database and file storage.
Additional Non-Production and Non-Production Expanded Environments may be purchased subject to additional fees.
Oracle Financial Services GBU – Service Descriptions 32
The following usage limits apply per number of 1K Hosted Insurance Plan Members per Environment (Production,
and UAT) as stated in Your order:
Usage Limits by metric (1,000 Insurance Plan Members):
Production Database
Storage (GB)
Production File Storage
(GB)
Non-Production
UAT Database
Storage (GB)
Non-Production
UAT File Storage (GB)
Up to 500K IPM (small) 700 300 700 300
>500 K – 1,000 IPM (medium)
1200 350 1200 350
>1,000 – 1,500 IPM (large)
2600 550 2600 550
>1,500 – 2,500 IPM (xlarge)
3700 1050 3700 1050
>2,500 – 4,000 IPM (xxlarge)
4600 2050 4600 2050
Standard Parameters / Cloud Sizing for HC small Medium Large xLarge xxLarge
1K Plan Members < 500 <1000 <1500 <2500 <4000
Total Plan Memberships 1,500,000 3,000,000 6,000,000 10,000,000 20,000,000
Bill segments per billing cycle 750,000 1,500,000 3,000,000 5,000,000 10,000,000
Bills generated per month 50,000 100,000 150,000 300,000 400,000
No of derived transactions (Account Product usage) 1,000,000 2,000,000 4,500,000 10,000,000 16,000,000
Products 50 100 500 1,000 2,000
Online UI / Web Service Calls
No of peak concurrent users 80 160 240 480 960
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, this Oracle Cloud Service has the following service level targets:
Oracle Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance
Revenue Management
and Billing
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Financial Services GBU – Service Descriptions 33
Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option – Per
Hosted $M in Application Annual Revenue
Retired Part #: B85959
Users of the Oracle Insurance Revenue Management and Billing Cloud Service - Analytics Option are authorized to access the following module:
Oracle Insurance Revenue Management and Billing Extractors and Schema
Oracle Insurance Revenue Management and Billing Analytics
Usage Limits: The Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option is subject to usage limits based on:
The maximum amount of Hosted $M in Application Annual Revenue as defined in Your order
Oracle will provision two Environments per Deployment of this Option: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment refreshes will follow the same refresh cycle as that requested for the Oracle Insurance Revenue Management and Billing Universal Cloud Service
The following usage limits apply per metric of Hosted $M in Application Annual Revenue per Environment as
stated in Your order:
Usage Limits by Metric (Hosted $M in Application Annual Revenue):
Production Database Storage (GB)
Non-Production
UAT Database Storage (GB)
# of Analytics Users
Up to $200 M in AAR (small)
1300 1300 25
>$200 M - $500 M in AAR (medium)
2000 2000 50
>$500 M - $1,000 M in AAR (large)
3800 3800 100
>$1,000 M - $1,500 M in AAR (xlarge)
5200 5200 250
>$1,500 M - $2,500 M in AAR (xxlarge)
6000 6000 500
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, the same service level targets as defined for the Oracle Insurance Revenue
Management and Billing Cloud Service will apply for this Cloud Service:
Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance Revenue
Management and Billing Cloud
Service – Analytics Option
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Financial Services GBU – Service Descriptions 34
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option – Per 1K
Hosted Insurance Plan Members
Retired Part #: B85960
Users of the Oracle Insurance Revenue Management and Billing Cloud Service - Analytics Option are authorized to access the following module:
Oracle Insurance Revenue Management and Billing Extractors and Schema
Oracle Insurance Revenue Management and Billing Analytics
Usage Limits: The Oracle Insurance Revenue Management and Billing Cloud Service – Analytics Option is subject to usage limits based on:
The maximum amount of 1K Hosted Insurance Plan Members as defined in Your order
Your use of the Oracle Cloud Service to process Your (or Your affiliates’) health plan product offerings for former members (i.e. inactive members) shall not be counted for licensing purposes, up to a maximum of 10% of the total number of 1K Hosted Insurance Plan Members as defined in Your order. Inactive members in excess of 10% of the total of 1K Hosted Insurance Plan Members as defined in Your order will be counted for licensing purposes.
Oracle will provision two Environments per Deployment of this Option: Production and Non-Production (UAT).
Production to Non-Production (UAT) Environment refreshes will follow the same refresh cycle as that requested for the Oracle Insurance Revenue Management and Billing Healthcare Cloud Service
The following usage limits apply per metric of 1K Hosted Insurance Plan Members per Environment as stated in Your order:
Usage Limits by metric (1K Hosted Insurance Plan Members):
Production Database Storage (GB)
Non-Production UAT Database Storage (GB)
# of Analytics Users
Up to 500K IPM (small) 1300 1300 25
>500 K – 1,000 IPM (medium)
2000 2000 50
>1,000 – 1,500 IPM (large)
3800 3800 100
>1,500 – 2,500 IPM (xlarge)
5200 5200 250
>2,500 – 4,000 IPM (xxlarge)
6000 6000 500
Service Level Targets: For purposes of Disaster Recovery and System Availability Level as described in the Oracle
Cloud Policies referenced below, the same service level targets as defined for the Oracle Insurance Revenue
Management and Billing Cloud Service will apply for this Cloud Service:
Oracle Financial Services GBU – Service Descriptions 35
Cloud Service Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Target System Availability
Oracle Insurance Revenue
Management and Billing Cloud
Service – Analytics Option
4 hours 1 hour 99.5%
The Service Level Targets do not apply to the Non-Production Environment(s). The Target System Availability does not apply in the event of a declared disaster. The Recovery Time and Recovery Point Objectives do not apply to customizations or third party software.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Additional 500 GB Production Storage
Cloud Service
Retired Part #: B88178
Oracle Insurance Revenue Management and Billing Additional 500 GB Production Storage Cloud Service increases
the storage capacity per month for a single Production Environment of the Oracle Insurance Revenue Management
and Billing Cloud Service. Storage will be equally distributed across database and file storage (i.e., 50%
database/50% file storage). Additional storage can be purchased subject to a limit of 6TB across base service
database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Additional 500 GB Non-Production
Storage Cloud Service
Retired Part #: B88455
Oracle Insurance Revenue Management and Billing Additional 500 GB Non-Production Storage Cloud Service
increases the storage capacity per month for a single Non-Production Environment of the Oracle Insurance
Revenue Management and Billing Cloud Service. Storage will be equally distributed across database and file
storage (i.e., 50% database/50% file storage). Additional storage can be purchased subject to a limit of 6TB across
base service database storage + additional database storage subscribed.
Oracle Cloud Policies and Pillar Documentation:
Oracle Financial Services GBU – Service Descriptions 36
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
Oracle Insurance Revenue Management and Billing Additional Non-Production Expanded
Environment Cloud Service – Instance
Retired Part #: B88176
The Oracle Insurance Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service is designed for activities such as data migration from customer legacy systems, for configuration and testing, etc. Certain programs and optional services may not be able to run in the Additional Non-Production Expanded Environment. Each Additional Non-Production Expanded Environment will automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering Document. The maintenance or upgrade schedule for the Additional Non-Production Expanded Environment is the same as the schedule for Your Production Environment. Production to Additional Non-Production Expanded Environment refreshes will not be provided. The Service Level Targets for the Oracle Insurance Revenue Management and Billing Cloud Service do not apply to the Additional Non-Production Environment(s). Usage Limits: The Oracle Insurance Revenue Management and Billing Additional Non-Production Expanded Environment Cloud Service is subject to usage limits based upon:
a maximum number of Additional Non-Production Expanded Environments as defined in Your order.
Production to Additional Non-Production Expanded Environment refreshes will not be provided.
The following usage limits apply per Instance as stated in Your order:
Metric: Hosted $M in Application Annual Revenue
Database Storage (GB)
File Storage (GB)
Up to $200 M in AAR / Up to 500K IPM (small) 700 300
>$200 M - $500 M in AAR / >500 K – 1,000 IPM (medium)
1200 350
>$500 M - $1,000 M in AAR / >1,000 – 1,500 IPM (large)
2600 550
>$1,000 M - $1,500 M in AAR / >1,500 – 2,5000 IPM (X Large)
3700 1050
>$1,500 M - $2,500 M in AAR / >2,500 – 4,000 IPM (XX Large)
4600 2050
Oracle Cloud Policies and Pillar Documentation: Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies and Oracle Industry Cloud Service pillar documentation which may be viewed at www.oracle.com/contracts.
top related