napoleon® usa | grills, fireplaces, heating ... - hotline€¦ · catalogue, with some new...
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Please review the following important information and call your Sales Rep if you have any questions
www.napoleonfireplaces.com www.napoleondealers.com Canada: WOLF STEEL LTD., 24 Napoleon Road, Barrie, Ontario, L4M 0G8
U.S.A.: WOLF STEEL USA INC., 103 Miller Drive, Crittenden, Kentucky, 41030 Tel: (705) 721-1212 1-800-461-5581 Fax: (705) 722-6031
HOTLINE
DS26 Castlemore TM CONTENTS IN THIS PACKAGE
• Wall Mount Waterfalls Going Obsolete
• Product Improvement News (PIN-20)
Be sure to check out the updated Marketing Support Catalogue, with some new advertising material, and some fresh new apparel ideas.
November 17 2011
Napoleon’s wall mount waterfall collection will be going obsolete in the near future. Order yours today at our clear out price and get them in your showrooms. The wall mount waterfalls are easy to use and install which make them great presents for under the tree.
• Rippled glass back panel comes standard
• Built-in pump comes standard
• Decorative river rocks included
For more information or to place an order call 1-800-461-5581 or visit napoleonwaterfalls.com
Limited Quantities,Place your order today!
Wall Mount Waterfalls Going ObsoleteClear Out Sale
Product Code Description Dealer Cost Clear Out Pricing
WF3SMZ-RG Brown Surround 19” W x 9” D x 36” H $239.40 $168.00WF4SMZ-RG Brown Surround 25” W x 7” D x 37” H- Light Incl. $329.40 $230.00WF5SMK-RG Black Surround 36” W x 7.5” D x 30” H- Light Incl. $419.40 $293.00WF7SMZ-RG Brown Surround 47”W x 7” D x 29” H - Light Incl. $521.40 $365.00
WF10SMZ-RG Brown Surround 25” W x 8” D x 60” H - Light Incl. $599.40 $419.00
WF3SMZ-RG WF4SMZ-RG
WF5SMK-RG
WF7SMZ-RG WF10SMZ-RG
Please note: The built-in and freestanding waterfalls will still be available and are not going obsolete.
Wolf Steel Product Improvement News
Pin: 20
For more information regarding this or any other technical questions
related to our products, please contact our Technical Department at:
Telephone (1-888-721-8324)
Fax (1-877-329-8324) or email to tech@napoleonproducts.com
November, 2011
Item # 1
Common Gaskets: To simplify inventory requirements, we are obsoleting the W020-
0043 gasket kit traditionally used to replace the door gaskets for our EPA stoves and
inserts. The W020-0044 traditionally used to replace the NZ26 door gasket kit will now
be used to replace both door gaskets. Watch for similar continuous improvements as
we review the potential commonality of other replacement parts.
Item # 2
TimberWolf 2100/2200 Ceiling Clearances: Ceiling clearances identified in the
installation instructions for these models, listed both 6’ and 7’ ceiling clearance
requirements. The instructions have been updated and the correct minimum clearance
measured from the base of the stove to the ceiling is 6’.
Item # 3
HDF Frame Kits Trimmed Up: In response to feedback from our customers we have modified the
Brown and Diamond Dust four sided frame kits offered for our HD35/HD40/HD46 series of gas
fireplaces. Originally the different coloured mounting tabs were obvious against the flat black
finish of the outer shell where they were secured. To cover the tabs, four 1 1/2” x 1 3/8”
rectangular black washers (W080-1236) have been added to the frame kit baggie manual. These
washers are to be installed overtop the different coloured mounting tabs.
Item # 3
Service Gaskets: Many of our new Clean Face and HD Gas Fireplace designs no longer employ
the louvred look, and consequently components such as blowers, gas valves, and thermocouples
no longer were easily accessed. As a result, access doors were created inside the fireboxes along
with gaskets to seal them. However, overtime the heat inside the firebox will deteriorate the
gasket material so that it cannot be reused once it has been removed. Before you service one of
these model gas fireplaces, prepare yourself by ordering the relative gaskets. Failure to replace
one of these gaskets may result in you having to return and service
the fireplace again.
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