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M/SCM Updater Fall 2008
Volume 1, Number 2
Division of Marketing & Supply Chain Management Newsletter
Michael F. Price College of Business
The University of Oklahoma
Dear Alumni and Friends,
Fall Semester is off and running. In this, our second OU Marketing and Supply Chain Management
Division newsletter, we want to focus on our students as well as faculty happenings.
One of the highlights of the year was the kick-off of our new Price College Summer Abroad Exchange.
Tony Roath taught a Marketing class at the University Blaise Pascal (Vichy, France) and survived re-
markably well. The Study Abroad program was a big hit with the students. Another group of students
from OU took Management classes in Italy during the Summer. We anticipate increased demand for
the program in the future.
The Division formed a new Advisory Board and held our first meeting last Spring. We are interested
in adding a few more companies to the Board. If you have interest or would like more details, please
contact us.
I’m sure many of you remember Johnie Ferguson well from your OU visits. Johnie retired in July after
26 years in the Division. She’s having a great time with retirement and stops by to see us every once in
awhile. Lisa Vassmer has joined us. Please welcome Lisa next time you come by or call.
Please keep in touch! Let us know what’s going on with you. We’re very interested in tracking our
graduates and maintaining contacts with friends.
Pat Daugherty
Division Director and Siegfried Chair
in Marketing and Supply Chain Management
pdaugher@ou.edu
405-325-5899
Tradition of Giving
Community Involvement and Career Prep
SCM Class Consults w/ S.P. Richards
One of the last courses the Supply Chain Management majors take is the SCM4323 Supply Chain Management.
The course is intended to “bring everything together” for the students in a real-world setting. It allows them to apply
the knowledge they’ve gained throughout their program of study. During Spring 2008, Pat Daugherty’s SCM4323
class worked as consultants for S.P. Richards. S.P. Richards is a nationwide wholesaler of office supplies with over
40 distribution centers in the US. The student project centered on the Oklahoma City facility.
The students were asked to do an “efficiency analysis” of the Oklahoma DC and prepare reports with recommen-
dations as to how S.P. Richards’ operations could be improved. Lori Nissen, General Manager, and Rodney
Butcher, Operations Manager, served as primary contacts. They hosted several on-site tours for the students and
answered innumerable questions throughout the semester. It truly turned into an interactive project with the students
looking to Lori and Rodney for input– and frequently bouncing ideas off them as a reality check.
While many of the students felt uncomfortable in the beginning with the open nature of the project, they tackled
the assignment with enthusiasm. They learned what questions to ask and how to do the necessary background work
to evaluate and assess costs of proposed changes. By the end of the course, many of the students commented that
the project helped them prepare for jobs in the SCM field and that it would make them more comfortable in the in-
terview process.
Consistent with the OU tradition,
the M/SCM Division has a long his-
tory of supporting our students
through academic scholarships. The
Kenneth Baker Horning Memorial
Award for Excellence in Business
Writing is not only one of the very
first Division awards, it is also one of
the oldest continuously presented uni-
versity awards administered by the OU
Foundation.
The Horning Award was first given
in May of 1962. Professor Horning,
an OU Business Communication fac-
ulty member for 15 years, died April
21, 1961. His family and friends es-
tablished the award in his honor. The
first recipient, Marilyn Turner, re-
ceived a $50 savings bond. The Horn-
ing family has increased the endow-
ment over the years. The 2008
awardee, Lauren (Betsy) Gilles, re-
ceived $500. Kay Horning Woods,
Professor Horning’s daughter, hosts a
luncheon for each year’s winner.
2008/09 Division Scholarships September 10th the Division hosted a pizza luncheon for other
Division scholarship winners. Seven of this year’s winners are
shown in the picture below.
If you are interested in supporting Marketing and Supply
Chain students through scholarships or awards or in providing
general support through contributions to the Division, please
contact Pat Daugherty (405-325-5899 or pdaugher@ou.edu) or
Tim Rasnic in the Price College of Business Development
office (405-325-3701 or trasnic@ou.edu).
FROM LEFT TO RIGHT: Isaac Caldwell, Jessica Harris, Chris Thompson,
Derek Smoots, Lindsay Kelly, Lauren Weston, Nicholas Robinson
Undergraduate Career Development
The Price College of Business Undergraduate Career Development Program was established in
February of 2008 with the purpose of increasing the number of internship and job offers received by
Price College students. Robert Harper was named as director of the newly formed department. Robert
has over 20 years of management experience in the Grocery, Travel, and Office Products industries. He holds a Bachelor of Science Degree in Marketing and Organizational Administration from
Oklahoma State University.
Dena Newhouse has recently been named as the Assistant Director of Undergraduate Career
Development. Dena has over 15 years of combined management experience in Commercial Real
Estate, Mortgage Lending, and Property Management. She holds an MBA degree from Southwestern
Oklahoma State University. Her undergraduate degree, also from Southwestern, is in Marketing with a
minor in Management.
Robert and Dena will work directly with students to assist in the development of their “soft skills” and
interviewing skills so that they are better prepared for success in the job search and interview
process. Additionally, Robert will work hand-in-hand with employers to highlight the skills and
qualifications of our outstanding students. “Our goal is have employers think of OU first when
contemplating their hiring needs.”
Potential employers are encouraged to contact Robert (405-325-8042/raharper@ou.edu) or
Dena (405-325-5599/dnewhouse@ou.edu) about internships and full-time employment opportunities.
Marketing Classes Working with OU Athletics
The two Marketing Research classes being taught by Rajiv Dant this semester are each involved in
semester-long comprehensive marketing research projects focused on trying to understand the issues of
increasing attendance at OU Men’s Basketball and Football games, respectively. Teams organized in groups of
four to five students each are working on the projects. The comprehensive marketing research project involves
four steps: 1) exploratory research (including focus groups), 2) the development of a
robust, pre-tested questionnaire for collecting data from the publics of interest aimed at testing these
hypotheses, 3) collecting and analyzing the data based, and 4) the development of reports and presentation of
the findings before the class and representatives of the OU Department of Inter Collegiate Athletics.
Jeff Schmidt’s New Product Development class is working for OU Athletics on a Sooner Nation project.
Sooner Nation is a customer loyalty program currently aimed at OU students. Athletics is considering
expanding the program to the general public. Jeff’s class will conduct research to gauge interest and
forecast demand for the new program. Additionally, they will try to uncover ways to increase adoption among
OU students. The students will conduct focus groups and surveys to determine awareness and
interest and help forecast demand. They will also suggest possible changes to enhance the program.
Summer Abroad Exchange
University Blaise Pascal (Vichy, France)
Koch Summer Internship Experience
This past summer, I had the unique opportunity to work as a Logistics Intern at Koch Industries, in Wichita, Kansas. I interned
for their subsidiary INVISTA, where I performed various tasks associated with process improvement, coordination and consolida-tion of freight and storage, and day to day logistics operations. All of these projects included gaining knowledge about transporta-tion, contracts, and logistics operations within plants and also about the many obstacles inherent to the uncertainty and spontaneity
of logistics. One of the best things about this internship was the ability to work alongside other employees in my particular group. I was never given mundane tasks or “busy work” but instead was able to work on projects that would benefit the business.
It was exciting to be the only intern with a Supply Chain Management major, as I was able to shadow groups within INVISTA and other Koch companies to learn about the different ways companies worked to meet their logistic operations’ needs. In addition
to daily work, the interns were each enrolled in Market Based Management training and taken out to various events and luncheons. The training and events were important to participate in because they provided fundamentals for future work experience and for
networking throughout Koch and its Wichita headquarters.
Because a majority of the interns were accounting and finance majors, I was not sure what to expect at Koch. However, I ended up learning more than I thought I would because I experienced not only typical Supply Chain tasks and roles, but also other func-
tions that are incorporated into a successful business. Lindsay Kelly OU Supply Chain Management major
Students from Price College were offered a unique opportu-nity this past summer to eat “real” croissants, plan their excur-
sion of the “City of Lights” from the Eiffel Tower, and practice
French sitting at cafes watching Eurocup 2008. The Price College inaugurated the Summer Study Abroad Program in summer 2008 in which students earned up to 6 credit hours by taking Principles of Marketing and Principles of Manage-
ment. OU’s Tony Roath taught the Marketing class; the Man-agement course was taught by faculty from the host university, University Blaise Pascal. Although based in
Vichy, the class was able to take advantage of excursions to museums (the Louvre in Paris) as well as attending presentations by managers representing small businesses
(cutlery and call centers) as well as large global businesses (Michelin and world famous wineries).
The Summer Study Abroad program is open to all business
sophomores, juniors, and seniors in good academic standing and is designed to provide the student with international experi-ences and an appreciation for the global economy. The bonus for the students was the study in a unique setting. Vichy,
France is renowned throughout France for its natural hot springs and thermal baths and has essentially enjoyed a renaissance which has attracted culture and business.
However, the best way to capture the program is through the eyes of a student. Morgan Meyer, a junior majoring in Ac-counting relates her experiences:
“I signed up to go to France not knowing anyone and came back to Oklahoma with some of the best friends I have made in college. I knew that I wanted to study abroad while I was at
OU, but I also did not want to be away for an entire semester.
Therefore, the summer study abroad program seemed to be the perfect plan. My parents loved the fact that I would re-
ceive college credit for two upper division business classes that I would have had to take for my major anyway. The college credit aspect worked for them and the traveling in
Europe for 5 weeks worked for me! Even though we were living and going to school in Vichy during the week we had plenty of flexibility to travel on our own on the weekends. I
had the opportunity to see many different regions of France, Switzerland, and England while in Europe. I also learned so much about myself while traveling. The trip was amazing
and really changed the way I see my world.”
New Marketing/Supply Chain Advisory Board
In Spring 2008, invitations were extended to nine companies to
join our newly created M/SCM Advisory Board. All nine compa-
nies accepted and we held our first meeting on the Price College
on April 25th.
Following are our new industry partners who will be working with us:
Shaun Beach Kraft Food Sales and Customer Logistics
Chris K. Davis Sysco Food Services of Oklahoma, LLC
Eric Fleske Equity Realty
Bud Hebert Unum
Greg Pisklo Hilti North America
Kevin Spiares INVISTA
Joe Stallard Sewell Automotive Companies
Jim Starr S. P. Richards Company
Bob Straughn McKesson Corporation
The Price College of Business Marketing and Supply Chain
faculty and the Advisory Board members are working collabora-
tively to develop future business leaders through educational ex-
periences and professional development. The Board members
will help us prepare our students for the job market and for career
success.
Our second meeting will be held during the Fall 2008 semester.
Shaun Beach is Region Director of Retail for Kraft Food Sales
and Customer Logistics. Shaun and his family have lived in
South Oklahoma City for the past seven years after moving
several times with Kraft. Shaun’s oldest daughter is a fresh-
man at OU studying pre-med and his youngest daughter is a sophomore at South Moore High School.
Shaun has strong connections to OU and the Price College.
His plans include finishing his Master’s degree at OU. He has
been an Adjunct Lecturer within the M/SCM Division for a
number of years and is a popular guest speaker in Professor
Ford Smith’s senior-level Negotiation and Selling classes.
Eric C. Fleske, CCIM, graduated from OU with a BBA in Fi-
nance in 1999. During his time at OU, he was active in the
Leadership Advisory Committee as a student representative,
the Price College Alumni Association Board of Directors, and
the College’s Development Office. After graduation, Eric car-ried his experience to the golf industry and ultimately to his
chosen profession in commercial real estate.
Eric is now the Principal and Co-Owner of Equity Commer-
cial Realty, LLC. Eric is very involved in the community,
served as President of the Sooner Rotary Club of Norman
where he was awarded the Nancy Chess Community Service
Award, and has been a member of the Norman United Way
Board of Directors and remains very active in other United
Way leadership positions. He has also worked closely with
Center for Children & Families in Norman.
Advisory Board Profiles
Aaron Arndt completed his Ph.D. in May 2008 and has accepted an Assistant Professor of Marketing position at Old Dominion
University. Congratulations and best of luck to Aaron!
Rajiv Dant Co-Chaired (with Jim Brown of the University of West Virginia) the American Marketing Association Summer Educa-
tors’ Conference in San Diego in August.
Rajiv also presented a paper, “Franchisee Personality Traits, Gender and Multi-Unit Structure as Predictors of Franchisee-
Franchisor Relationship Strength,” at the 22nd Annual Conference of the International Society of Franchising held at St. Malo,
France in June 2008. The paper was co-authored with Scott Weaven and Carmel Herington, both of Griffith University, Australia.
Pat Daugherty Co-Chaired (with Alex Ellinger of The University of Alabama) the Supply Chain Track at the Academy of Market-
ing Science Conference in Vancouver in May.
Pat has also been appointed to an Associate Editor position with Transportation Research Part E: Logistics and Transportation
Review (TRE).
Dan Ostas received two awards at the Academy of Legal Studies in Business Long Beach Summer 2008. His paper, “Exploiting Under Enforced Laws: An Economic and Ethical Assessment of Corporate Legal Strategy,” was recognized as the “Distinguished”
proceedings paper. His article, “When Fraud Pays,” was voted the best article in Volume 45 of the American Business Law Jour-
nal.
Jeff Schmidt is Track Chair for the Product Development Track for the 2009 Academy of Marketing Conference to be held in Balti-
more.
Jeff presented a paper, “An Exploratory Study of Anticipating Regret when Making New Product Project Continuation Decisions,”
at the Product Development & Management Association Conference in Orlando in September.
News and Happenings
CONTACT INFORMATION
Lisa Vassmer, Administrative Assistant
Division of Marketing and Supply Chain Management
Michael F. Price College of Business
University of Oklahoma
307 West Brooks, Suite 1
Norman, OK 73019
(405)325-3561
lvassmer@ou.edu
Non-Profit Organization
U.S. Postage
PAID University of Oklahoma
307 West Brooks, Suite 1 Norman, Oklahoma 73019
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