logicalive – sosiaalinen media liiketoiminnan tukena logica marraskuu 2011
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LogicaLive – sosiaalinen media liiketoiminnan tukena
Logica Marraskuu 2011
© Logica 2011. All rights reserved
Background• Changing consumer behaviour• Expensive & delayed IT-projects• Skills supply• Synchronizations with other projects
Trends• Outsourcing• Procurement shift from IT to Business • Cloud / SaaS
No. 2
Background & Trends
LogicaLive
AGE 651960
AGE 65 2020
The future's notwhat IT used to be
No. 4© Logica 2011. All rights reserved
•LogicaLive Services
LogicaLive Services are delivered as a private cloud offerings with the security of an internal IT-supplier but with the ease of a public cloud offering
Benefits with LogicaLive services:• - Built on innovative software from IBM• - Fast and easy setup for instant use • - No initial investment• - No IT-projects• - No license costs• - Low risk• - Pay per use• - Pay by increased business value
No. 5© Logica 2011. All rights reserved
•LogicaLive Connections
Example: LogicaLive Connections consist of three parts
Corporate Directory Plus• Easy access to all employees in the company• Find personal information• Search by keywords or by using tagclouds• Tag yourself and others• Find out what you peers know• Build networks• Subscribe to corporate information
Collaboration On Demand• Blogs• Wikis• File Sharing• Bookmark sharing• Communities• Activities
User training / workshops*• Inspirational and best practice workshops to drive business value
Profiles Homepage
CommunitiesBlogs
Bookmarks Activities
Wikis Files
* Price is not included in base service. Ordered separately
No. 6© Logica 2011. All rights reserved
”WYSIWYG” approach
• Selected platforms (SW,HW, DB,OS, 3rd party)
• Demo-environments
• Pre-packages Add-on services
• Custom add-on services
Speed
LogicaLive
No. 7© Logica 2011. All rights reserved
Avoid the unknown• SLAs / KPIs
• Service descriptions
• All inclusive
• Solution Lifecycle management
How?• Full undertaking
• Global SaaS Delivery Centers
• Local supplier with global reach
• Close cooperation with IBM
Risk
LogicaLive
No. 8© Logica 2011. All rights reserved
Cloud based price model• Pay per User/Month/Tick
• On Demand
• No investments
• Add-on packages
• No surprises!
Cost
LogicaLive
No. 9© Logica 2011. All rights reserved LogicaLive
No. 9
•Pricemodel - On Demand LogicaLive Connections
20 April 2023 LogicaLive Connections
The pricing is built on a combination of the two services• Corporate Directory Plus• Collaboration On Demand
Corporate Directory Plus is based on a low fixed price for all corporate employees registered in the directory
Collaboration On Demand is based on usage during each month and varies over the year. A user (author) is charged only for the month he/she is active.
Minimum number of users for Collaboration On Demand is 1000
Each user in the Corporate Directory has access to 100 Mb of disk space
No. 10© Logica 2011. All rights reserved
LogicaLive costs compared to traditional
LogicaLive
Traditional project
Traditional growth of Business Value
LogicaLive cost model
Growth of Business Value with LogicaLive
© Logica 2011. All rights reserved No. 11
LogicaLive – Service overview
LogicaLive
•Internal and external governance
•Service Level Management•Service Delivery Management•Financial Management•Continuous Service Improvement
•Contract negotiations, reviews and updates.
• Business Workshops*•End user Training*•Helpdesk Training*
•Single point of contact for incidents & problems
•Change*•Integrations*•New development*
•Provide all necessary environments for production
•Network communication, Internal and external
•Environments•Security•Storage•Backup
*Ordered separately. Not included in price
•Software upgrades to keep the service up-to-date
•End to end responsibility
No. 12© Logica 2011. All rights reserved
LogicaLive Service organisation
LogicaLive
Customer end-usersCustomer Helpdesk
2:nd line
3:rd line
Core Services Additional Services
Log
ica S
erv
ice M
an
ag
em
en
t Logica Delivery Team – LogicaLive
Global Delivery
SPOC-Logica Service Desk
Software & HW Suppliers
Application Management Infrastructure Management
Change Management OfficeIncident & Problem Management
Customer Governance
Internal ITIL processes
No. 13© Logica 2011. All rights reserved
LogicaLive Delivery model
LogicaLive
• The LogicaLive services are delivered as SaaS solutions
• The LogicaLive services are hosted in a private cloud at Logicas secure and clustered high availability datacenters in Sweden
• Each customer runs a separated instance of the service in a dedicated network.
• LogicaLive can be configured as • reachable over the internet (SSL) or • reachable directly from the internal network via secure connection (VPN)
•Logica has decades of experience in hosting applications and infrastructure for our customers and we continuously work with service improvement and security.
• Logica is ISO 27001 certified and undergoes yearly audits.
© Logica 2011. All rights reserved
Our Presence - Europe
• Our widespread presence means we have the capability to sell and deliver where our clients work and live
• Speaking the same language gives us strong client and cultural intimacy
• Combining these skills with blended delivery is a platform to deliver services in the most efficient way to our clients
21 5,400
70
9,600
13 5,500
23 8,900
26 1,900
Nordics
France
Portugal
Germany
Benelux
UK
7 900
CEE
2008
No. 14
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