kettle island bridge impact on montfort hospital imsr team
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Kettle Island Bridge Impact on Montfort
Hospital
IMSR TeamNehad Shukur – Project Manager
Dominique Nsengiyumva – Document Coordinator
Bernard Langevin – Project Research Coordinator
Nagi Khanager – Team Development Coordinator
Wael Ismaeil – Client Liaison
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
Agenda
The Project (Dominique Nsengiyumva )
Project Management (Nehad Shukur )
Team Management (Nagi Khanager) Client Management (Wael Ismaeil)
Lessons Learned (Bernard Langevin)
Recommendations (Bernard Langevin)
22
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
Interprovincial BridgeNeed of a new interprovincial bridge in the NCR
33
Roche/NCE StudyNew bridge at Kettle Island
1800 vehicles/day (2031) 40% of commercial vehicles 1/3 of all truck traffic
June 30, 2009June 30, 2009 44Application Seminar, IMSR Group
Application Seminar, IMSR Group
Montfort Hospital
Montreal Road
Avi
atio
n P
arkw
ay
June 30, 2009June 30, 2009 55Application Seminar, IMSR Group
Application Seminar, IMSR Group
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
I-The Project
Objective Report describing the impacts of
the bridge on the hospital• Increased traffic volume• Noise• Vibration• Pollution
66
II-The Project
Scope Analysis of the impacts Stances of neighborhood
stakeholders
June 30, 2009June 30, 2009 77Application Seminar, IMSR Group
Application Seminar, IMSR Group
III-The ProjectMethodology
Research on stakeholders Benchmarking Impact on patients (pollution, noise, vibration) Impact on Hospital equipments (vibration) Impact of increased traffic (pollution, noise,
vibration) Impact on employees – Not completed
June 30, 2009June 30, 2009 88Application Seminar, IMSR Group
Application Seminar, IMSR Group
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
Project ConclusionExpected effects:
Increased traffic will impact patients and ambulance services
Noise will affect patients outside buildings
99
Project Recommendations
Mitigation measures: Noise absorption barriers Vibration in-ground barriers Speed limit …
June 30, 2009June 30, 2009 1010Application Seminar, IMSR Group
Application Seminar, IMSR Group
Project Management
Initiation Plan Execute Control Close
June 30, 2009June 30, 2009 1111Application Seminar, IMSR Group
Application Seminar, IMSR Group
Project Management
Team ContractProject scope Project charter Project plan Statement of workProgress report Executive report
June 30, 2009June 30, 2009 1212Application Seminar, IMSR Group
Application Seminar, IMSR Group
Project Risk AssessmentRisk Mitigation Result
Scope change
Only scope change of less than 20% rework will be accepted
Did not happen
Information availability
Obtain information through interview
Met with Judy Lishman
Stakeholder availability
Refer to stakeholder interview from newspaper.
Received information by email
June 30, 2009June 30, 2009 1313Application Seminar, IMSR Group
Application Seminar, IMSR Group
Quality Management
Prevention over inspection Multiple reviews of the deliverable
Continuous improvement Involvement in the delivery process.
Monitoring & Control Development of quality metrics
June 30, 2009June 30, 2009 1414Application Seminar, IMSR Group
Application Seminar, IMSR Group
Project Management
Communication management Wikispaces, emails, telephone,
meeting.
Resource management Organization chart Responsibility assignment
June 30, 2009June 30, 2009 1515Application Seminar, IMSR Group
Application Seminar, IMSR Group
I-Team ManagementTool / Model Impact
Team evaluation
Team behaviour adjustement
Tuckman Reaching norming and performing stages
MBTI Shared leadership
Learning Style Better communication
June 30, 2009June 30, 2009 1616Application Seminar, IMSR Group
Application Seminar, IMSR Group
II-Team ManagementTool / Model Impact
Brown More functional and productive team
Six-Box Better team relationships and performance
Team effectiveness
Increased mutual trust
Leadership style
Shared leadership
June 30, 2009June 30, 2009 1717Application Seminar, IMSR Group
Application Seminar, IMSR Group
III-Team ManagementTool / Model Impact
Team Player Styles
Compensation of challenging styleBetter communication
June 30, 2009June 30, 2009 1818Application Seminar, IMSR Group
Application Seminar, IMSR Group
I-Client Management
Our Client
Ms. Lucille Perreault
The Vice President of Montfort Hospital
June 30, 2009June 30, 2009 1919Application Seminar, IMSR Group
Application Seminar, IMSR Group
I-Client Management
Purpose Coordinate the communication between the
client and the team regarding the scope of the project.
Share information and keep the client up to date about the project.
Manage client expectations about project details and identify additional project requirements.
Develop a positive relationship between the project’s team and the client
June 30, 2009June 30, 2009 2020Application Seminar, IMSR Group
Application Seminar, IMSR Group
II-Client Management
The client contract Relationship between client and
team Project charter & SOW
Communication with client E-mail, Telephone, and personal
meeting
June 30, 2009June 30, 2009 2121Application Seminar, IMSR Group
Application Seminar, IMSR Group
Client Feedback
“The team appears to have a good comprehension of the technical issues as well as an understanding of the requirements.”
“I am very pleased with the progress”
June 30, 2009June 30, 2009 2222Application Seminar, IMSR Group
Application Seminar, IMSR Group
III-Client Management
Managing Client expectations Updated the client with the progress of
the work. Formally and personally met with the
client
Problems Encountered Survey
June 30, 2009June 30, 2009 2323Application Seminar, IMSR Group
Application Seminar, IMSR Group
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
I-Lessons Learned (Project)
The research contribution of each member
The need for clear project objectives and well defined scope
The impact of the client management
2424
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
II-Lessons Learned (Project management)
Project management is a substantial part of the project
Clear understanding of processes and the relationships between them
The components of project management learned from the various courses
2525
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
III-Lessons Learned(Team management)
The motivation of the teamThe collaboration of the teamThe TM tools allowed to relate the
team dynamics Lack of social activitiesCulture awareness
2626
June 30, 2009June 30, 2009 Application Seminar, IMSR Group
Application Seminar, IMSR Group
RecommendationsWrite personal objectives of each
member in the team contractTeam heterogeneous Time for team building events at
the beginning of the project Team management development
plan
2727
Thank You!
Questions?
June 30, 2009June 30, 2009 2929Application Seminar, IMSR Group
Application Seminar, IMSR Group
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