internal communications online and offline with shel holtz

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Internal Communications Online and Offline presentation by Shel Holtz at the 2014 Intranet Global Forum Conference in NYC.

TRANSCRIPT

Internal

Communications:

Shel Holtz

Shel Holtz

@shelholtz

Holtz Communication + Technology

Why do companies invest

in Employee Communications?

To influence employee behavior

Logistics

Attention

Relevance

Behavior

Is the intranet

the be-all

and end-all

of employee

communication?

We published it so it has been communicated.

User factors weighing on IC

User factors weighing on IC

User factors weighing on IC

What is an intranet?

The Internet inside

your organization

How are your employees

using the Web?

• News (and other content) discovery

…from each other

How are your employees

using the Web?

• News (and other content) discovery

…from each other

• Answer questions and solve problems

• Stay in touch with people who matter

• Research, transactions, and purchases

• Entertainment

• Local resources

Where are your employees

using the Web?

Communicating on Web Pages

• A content hub

• Research material

– Business literacy

– Company history

– Product / service information

• News archive

• Research material

Communicating on Social Networks(accessible on any platform)

• The heart of online communication

• Employee-to-employee discovery

and engagement

• Collaboration

• Content sharing

Communicating on Mobile

• Text messaging services

• Context

• Photo services

• Employee innovation

• Discrete apps

Today’s top trend

Can we make it easier

for employees to share?

All this is integrated with…

(and digital signage, and…)

The modern internal communicator

• Accountable for measurable results

• Original content

• Content curation

• Leader/manager support

• Facilitating employee-to-employee

communication

Shel Holtz, ABC

www.holtz.com

shel@holtz.com

@shelholtz

415.881.7435

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