information technology orientation session get connected 2012

Information Technology

Orientation Session

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Available resourcesto all staff & students are:

Quest Password Manager

Everybody should change their password from the default that has been created.

There are several locations to access the Quest Password Manager:

-On the computer login screen-Below your student e-mail login-At your “My Campus” login

How to change your Quest Password:

Please enter your default passwordwhich is your birth date in reversed order - YYMMDD

Student Mail

Banner

Blackboard

Wireless/WIFi network at Georgian College

Georgian college wireless network is available to all students and guests. It is available at all campuses and all buildings.

However we do NOT guarantee uninterrupted service and will do our best to reinstate connection issues.

Note: you will be unable to access any network resources while connected to the wireless network;for example: G:\ drive

Web printing

- URL is https://webprint.georgianc.on.ca

- To allow students to print from their personal devices to the printers in the library.

- Limited to 10mb file size at this present time for print jobs.

To print a file in colour, please click on the “Help” menu and follow the instructions. Ensure you choose the appropriate printer from the drop-down menu.

Mobile phone install

Mobile device e-mail setup information:

Your e-mail address: student#@student.georgianc.on.ca

Domain: student

Server: mymail.georgianc.on.ca

Username: student#

Password: college login password

Note: ensure to use SSL (on by default)

Please pick up a handout with the information!

Student Suite

All full-time students are able to download the Microsoft Office Suite for their academic use.

You can only download the MS Office Suite during a full-time academic semester – NOT during your coop semester, for example!

For download questions/instructions please contact the SAC office.

Here is the link:http://www.georgianc.on.ca/eacademy/eac_login.php

Computer/mobile device supportPlease note that the Information Technology Department cannot support any personal computers, or mobile devices.

We may be able to suggest general tips and guidelines to you but are unable to touch personal devices as we are not insured to do so.

Who to contact WhenLibrary Commons Customer Service Desk and Reference Desk:

Passwords, PINs, Library Database support, Print Credits, Study-Rooms booking

Monday thru Thursday = 7:30 am to 11 pmFriday = 7:30 am to 7 pmSaturday = 10 am to 5 pmSunday = 1 pm to 8 pm

Phone:

Barrie Campus: 705-728-1968 extension 1677Orillia Campus: 705-728-1968 extension 3050Owen Sound Campus: 705-728-1968 extension 2034

Office of the Registrar:

Course Registration, Fees, Student Information changes

Monday thru Friday = 8 am to 4:30 pm

E-mail: Registrar@GeorgianCollege.caPhone: 705-728-1968 extension 1698

Who to contact When….. continued

Media Services:

Laptop Rentals, Video Editing, Multi-media support

Monday thru Thursday = 7:45 am to 7:30 pmFriday = 7:45 am to 4:30 pm

E-mail: Media@GeorgianCollege.caPhone: 705-728-1968 extension 5140

Information Technology (IT) Service Desk:

Passwords, PINs, IT-related questions/problems

Monday thru Thursday = 8 am to 7 pm (Fall and Winter Semesters)Friday = 8 am to 4:30 pm

E-mail: ITSupport@GeorgianCollege.caPhone: 705-728-1968 extension 1732

Personal space on the network

Double-click on the “Computer” icon on your desktop to reveal the network drive – your personal space on the network – identified by your student number!

Very important note!!!

Please, restart the computerto make it available for the next student’s use!

Please remember thatall unsaved work WILL BE DELETED

and is not recoverableupon Restart/Log Out/Shutdown!