implementation of mobile libraries (m-libraries) at open university malaysia

ShahrilShahrilShahrilShahril Effendi IbrahimEffendi IbrahimEffendi IbrahimEffendi Ibrahim

& & & &

Ahmad Ahmad Ahmad Ahmad MunawarMunawarMunawarMunawar MohmadMohmadMohmadMohmad AnuarAnuarAnuarAnuar

OPEN UNIVERSITY MALAYSIAOPEN UNIVERSITY MALAYSIAOPEN UNIVERSITY MALAYSIAOPEN UNIVERSITY MALAYSIA

Introduction – mobile technology in society

What is m-libraries?What is m-libraries?

Quick Response Code (QR-Code)

Why m-libraries?

QR-Code

Usability testing

The future

� Mobile technology in society

� mobile banking

� mobile shopping

� mobile government

� mobile learning – put school into everyone

pocket’s (Mohamed Ally, 2010)

� mobile library – learners have a library in their

pockets to access information any time, anywhere

� Libraries that :

Deliver information

and and

Learning materials

in

Mobile devices

(Needham & Ally, 2008)

� libraries can provide the following mobile

services through m-libraries (Vollmer, 2010):

Mobile online public access catalog (OPAC)� Mobile online public access catalog (OPAC)

� A webcam so users can check on

congestion in the library

� Mobile library databases

� SMS notifications, etc.

• Not just shrinking the page

Sierra, Tito (2009), Mobile Library Projects at North Carolina State University, NCSU Libraries

CNI 2009 Fall Task Force Meeting

• Not just shrinking the page

� Not just shrinking the page

� Use only relevant & essential content

� Information searching behaviour

� Faster access & download

� Mobile devices are small

� to reach existing users (distance

learners, physically-challenged, etc.)

� new users, esp. the youth� new users, esp. the youth

� 3 times as many mobile phones as

PCs

� mobile makes library content

ubiquitous (Kroski, 2009)

Contact information

Directions to the Library

Library news

Opening hours

Catalog (OPAC)

Most often

present

Loan information & renewals

Links to mobile enabled

databases

Check computer availability

Booking discussion rooms

Links to mobile-enabled search

engine

Webcams to check congestion

Krishnan, Y. (2011). Libraries and the mobile revolution. Computers in Libraries, 31 (3), 6-9 & 40

Most seldom

present

•2-dimensional bar code

readable by smart phone camera

• Authentication entry

• To determine main area users like to access

via mobile:

contact no. - 86.5%� contact no. - 86.5%

� loan details - 79%

� mobile OPAC - 68.6%

• OUM Library change layout of mobile version

Before Now

� 92% of users increase their library portal

visits via PCs, laptops after using mobile

libraries

• Usage of mobile libraries,

according to Griffey, 2010 :

� Percentage of total visitors � Percentage of total visitors

to library’s website

� 2-5 percentage – consider

success

� OUM – 3.18 % (Jan 2012 –

current)

� every 100 visits, 3 are via mobile devices

� penetration rate of mobile banking – 3%

(Bank Negara Malaysia, 2009)

• Mobile more powerful and less expensive

• Location sensitive • Location sensitive

� Global Positioning System (GPS)

� personalised libraries

• Ubiquitous technology

�reference service and queries via mobile

devices

� maybe mobile checkout – self checkout

using mobile device at bookshelves

� Libraries must fully utilize mobile technology to attract more patrons

� M-libraries enhance u-learning process� M-libraries enhance u-learning process

� M-libraries able to reach out to users through their preferred method of communication,

� ie. mobile devices

� Library in Your Pocket: Strategies and Techniques for

Developing Successful Mobile Services by David

Woodbury and Jason Casden

� Sierra, Tito (2009), Mobile Library Projects at North

Carolina State University, NCSU Libraries

CNI 2009 Fall Task Force Meeting

� Krishnan, Y. (2011). Libraries and the mobile revolution.

Computers in Libraries, 31 (3), 6-9 & 40

� Vollmer, T. (2010) There’s an App for That! Libraries and

Mobile Technology: An Introduction to Public Policy

Considerations. Washington, D.C.: American Library

Association

� Griffey, J. (2010). Mobile technology and libraries. London:

Facet Publishing.