if you build it… will they come???? · (referral) 4 pillars of marketing . online . marketing ....

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If You Build It… Will They Come????

Rem Jackson Andrew Schneider, DPM

Medicine is Business

• Solo Practitioner • Group Practice • Multispecialty Practice • Hospital-Based Practice

Our Goal

Is that you are #1 in Your Market

•Internet •Referral Sources •“Your list” •The Community

Patients Can Only Come From…

Internal Marketing WEB External

Marketing Shoe

Leather (Referral)

4 Pillars of Marketing

Online Marketing

The number one asset in your practice (other than

your team) is your list

Your Practice

Marketing

Funnel

Shoe Internal External Online Marketing

There are Only Two Things that you want to happen in marketing:

1. An Immediate Appointment (Phone Rings) 2. A Lead/Potential Sale (Future Phone Ring)

The Biggest Sin in Marketing is to be boring

Systems for Your Marketing

Dr. Schneider’s Marketing Team

Internal Marketing WEB External

Marketing Shoe

Leather (Referral)

4 Pillars of Marketing

Online Marketing

Shoe Leather Marketing

Visiting Referring Offices

• Something our practice NEVER did well prior to Julia starting full-time

• Easy to UNDERESTIMATE the impact of developing these relationships

Giveaways

Referral Pad

Practice Brochure

M&M Rx Bottles

Halloween

Thanksgiving

Thanksgiving

Thanksgiving

Thank You for Referring

Direct Marketing to Providers

• Internal Medicine • Pediatricians • Emergency Medicine • Chiropractors

Internal Marketing WEB External

Marketing Shoe

Leather (Referral)

4 Pillars of Marketing

Online Marketing

Internal Marketing

• Entire team is responsible for proper Internal Marketing

• Focused on “Patient Experience”

Patient Experience

• Respond to Online Requests and Return Phone Calls in a Timely Fashion

• New Patient Gifts

• Recall Campaigns

Patient Experience

Keep Topical…

Keep Topical…

Monthly Newsletter

• Content by Jordana

• Design by Julia

• Distribution by VMD

and Foster CRM

Monthly Newsletter

Family

Puzzle

Internal Marketing WEB External

Marketing Shoe

Leather (Referral)

4 Pillars of Marketing

Online Marketing

External Marketing

• Everything external

focuses on leads for our Top Practices 18 step campaign

Print Advertising

Health Fairs

Sponsorships

Brand New…Radio

Cross-Promotions

Internal Marketing

Online Marketing

External Marketing

Shoe Leather

(Referral)

4 Pillars of Marketing

Online Marketing

Our Home Base

Responsive Design Mobile Site

Content is King!!!

• We add content to our website and social media accounts AT LEAST once a day

• Content is pushed to our social media platforms

Blog Posts

Articles

Facebook

Twitter

Pinterest

Pinterest Boards

Pinterest Boards

What To Eat Wednesday

Footcraft Friday

Do Prospective Patients Look At Pinterest

YouTube

Facebook Live

Reach of Facebook Live

Analytics

Analytic vs Last Year

Internal Marketing

Internet Marketing

External Marketing

Shoe Leather

(Referral)

4 Pillars of Marketing

Online Marketing

In Plain Sight

Marketing is the highest value use of your time

because it allows you to achieve your personal and

professional goals

What do you want?

aschneider@aappm.org rem@toppractices.com

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