ic system overview

I.C. System, Inc. Overview

http://www.icsystem.com/

Founded in 1938; 75 years of collections

Family-owned; WBE certified

Three Midwest Call Centers

Collections in 50 states for 20,000+ clients

Licensed, bonded and insured nationwide

Endorsed by nearly 500 professional associations

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I.C. System Overview

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I.C. System Locations

St. Paul – Headquarters

Fargo Office

La Crosse Office

Member of ACA International; among 69 agencies PPMS certified for best-practices

Minnesota BBB Accredited Business (A Rating)

Strict compliance: FDCPA, FCRA, HIPAA, Red Flags

$5 million of insurance; NO client has ever paid a legal judgment due to our practices

Consumer Affairs Dept., Call Quality Team, and 100% call recording

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Compliance and Assurance

We collect for multiple top 10 credit card issuers and the three largest telecommunication companies; our security protocols are thoroughly audited 50+ times annually and monitored 24/7/365.

We proudly maintain: SOC 2 Type 2 audit ISO 27002 assessment PCI compliance that is

validated by VISA

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Data Security

Programs for Debt Recovery

FIXED-FEE: never pay a contingency fee

FLAT FEE: pay a flat fee for letter series; optional transfer of accounts to contingency phase

CONTINGENCY FEE: Variable contingency fees based on investment/volumes/etc.

For more information http://www.icsystem.com/rates-programs/

11,000 healthcare clients submit $600+ MILLION annually

Skilled healthcare-specific collectors calling days, evenings, and weekends

In-house bilingual collection team

Custom programs for early-stage (soft) through intensive recoveries

NATIONAL credit bureau reporting, legal services, and more

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Healthcare Collections

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WHY use a Collection Agency?

Time is Money…Your Money!

SOURCE: ACA International’s Top Collection Market Survey(percents rounded to nearest tenth)

Thank you for considering

I.C. System as a trusted business partner!

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