ic system overview
TRANSCRIPT
Founded in 1938; 75 years of collections
Family-owned; WBE certified
Three Midwest Call Centers
Collections in 50 states for 20,000+ clients
Licensed, bonded and insured nationwide
Endorsed by nearly 500 professional associations
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I.C. System Overview
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I.C. System Locations
St. Paul – Headquarters
Fargo Office
La Crosse Office
Member of ACA International; among 69 agencies PPMS certified for best-practices
Minnesota BBB Accredited Business (A Rating)
Strict compliance: FDCPA, FCRA, HIPAA, Red Flags
$5 million of insurance; NO client has ever paid a legal judgment due to our practices
Consumer Affairs Dept., Call Quality Team, and 100% call recording
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Compliance and Assurance
We collect for multiple top 10 credit card issuers and the three largest telecommunication companies; our security protocols are thoroughly audited 50+ times annually and monitored 24/7/365.
We proudly maintain: SOC 2 Type 2 audit ISO 27002 assessment PCI compliance that is
validated by VISA
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Data Security
Programs for Debt Recovery
FIXED-FEE: never pay a contingency fee
FLAT FEE: pay a flat fee for letter series; optional transfer of accounts to contingency phase
CONTINGENCY FEE: Variable contingency fees based on investment/volumes/etc.
For more information http://www.icsystem.com/rates-programs/
11,000 healthcare clients submit $600+ MILLION annually
Skilled healthcare-specific collectors calling days, evenings, and weekends
In-house bilingual collection team
Custom programs for early-stage (soft) through intensive recoveries
NATIONAL credit bureau reporting, legal services, and more
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Healthcare Collections
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WHY use a Collection Agency?
Time is Money…Your Money!
SOURCE: ACA International’s Top Collection Market Survey(percents rounded to nearest tenth)
Thank you for considering
I.C. System as a trusted business partner!
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