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RUC-APS – www.ruc-aps.eu

Cecilia Challiol – LIFIA, UNLP, Argentina - WP 10

cecilia.challiol@lifia.info.unlp.edu.ar

How to use strategies of Design Thinking in a not traditional way

RUC-APS – www.ruc-aps.eu

My background

• PhD in Computer Science

• Facilitator in Experiential Learning• Experiential intervention resources for working

with groups and organizations

• Training Program in Ontological Coaching with NLP

• Executive Program in Design Thinking: how tocreate innovative businesses

RUC-APS – www.ruc-aps.eu

¿How to use strategies of Design Thinking in a not traditional way?

Design ThinkingIn-situ co-design

Mobile Applications

RUC-APS – www.ruc-aps.eu

Design Thinking

“Design thinking can be described as a discipline that usesthe designer’s sensibility and methods to match people’sneeds with what is technologically feasible and what aviable business strategy can convert into customer valueand market opportunity” (Tim Brown, 2008)

(Tim Brown, 2008) Design Thinking Thoughts: Definitions of Design Thinking retrieved fromhttps://designthinking.ideo.com/?p=49

RUC-APS – www.ruc-aps.eu

Design Thinking as a Strategy for Innovation

RUC-APS – www.ruc-aps.eu

Design Thinking - Innovation

https://inter-cultura.com

RUC-APS – www.ruc-aps.eu

• Design thinking draws on logic, imagination, intuition andsystemic reasoning to explore the possibilities of what couldbe and to create desired outcomes that benefit the enduser (the customer).

• A design mindset is not problem-focused, it’s solution-focused and action-oriented. It involves both analysis andimagination.

Design Thinking

RUC-APS – www.ruc-aps.eu

Design Thinking – Double Diamond Process

Design Thinking Framework - The Design Council (UK) - https://www.designcouncil.org.uk

RUC-APS – www.ruc-aps.eu

RUC-APS – www.ruc-aps.eu

Initial Insight

Stimulus -Problem

RUC-APS – www.ruc-aps.eu

Discover - Empathise

ResearchObservation

User- CenterDesign

RUC-APS – www.ruc-aps.eu

Discover - Empathise

• Surveys

• Observation – Interpretation

RUC-APS – www.ruc-aps.eu

Discover - Empathise

• EmpathyMap

RUC-APS – www.ruc-aps.eu

Discover - Empathise

My participation of a Design

Thinking Experience

• EmpathyMap

RUC-APS – www.ruc-aps.eu

Define

FocusClassification

RefinePlan

Identify areas to focus on

RUC-APS – www.ruc-aps.eu

An opportunity of innovation

Vision or Plan

RUC-APS – www.ruc-aps.eu

An opportunity of innovation

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

Develop

IdeationImagination

Iteration

Find potential solutions

RUC-APS – www.ruc-aps.eu

Develop

• Brainwriting

RUC-APS – www.ruc-aps.eu

Develop

• Brainwriting

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

Develop

Brainwriting

vs.

Brainstorning

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

DesignCreate

PrototypePresent

Find a specific solution

InitialPrototype

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Cost-Benefit Matrix

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Value Preposition Canvas

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Value Preposition Canvas

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Bussiness Model Canvas

RUC-APS – www.ruc-aps.eu

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Bussiness Model Canvas

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Prototype

• Mockups

• Role Play

• Videos

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Prototype

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Prototype

My participation of a Design

Thinking Experience

RUC-APS – www.ruc-aps.eu

InitialPrototype

Design Thinking

DiscoverEmpathise

Define Develop DeliverPrototype

RUC-APS – www.ruc-aps.eu

Design Thinking - Critical Success Factors

• Leadership: Link design thinking initiatives to your strategic goals. Provide direction, resources, and commitment.

• People: Enable champions to lead the change through successful lighthouse projects. Build up an internal design thinking community where best practices are shared.

• Process: Use the generic design thinking framework, but evolve the method and tools so they support your company’s objectives.

• Environment: Develop and create collaborative workspaces for your workforce. Use to co-innovate with your customers and partners.

https://www.creativityatwork.com/design-thinking-strategy-for-innovation

RUC-APS – www.ruc-aps.eu

Create Options Selected Options

Diverge - Converge

RUC-APS – www.ruc-aps.eu

¿How to use strategies of Design Thinking in a not traditional way?

Design ThinkingIn-situ co-design

Mobile Applications

RUC-APS – www.ruc-aps.eu

Discover - Empathise

ResearchObservation

User- CenterDesign

RUC-APS – www.ruc-aps.eu

Discover - Empathise

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Define

FocusClassification

RefinePlan

Identify areas to focus on

RUC-APS – www.ruc-aps.eu

Define

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Define

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Develop

IdeationImagination

Iteration

Find potential solutions

RUC-APS – www.ruc-aps.eu

Develop

• Brainwriting

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

DesignCreate

PrototypePresent

Find a specific solution

InitialPrototype

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Matrix of Cost-Beneficts

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Deliver - Prototype

• Prototype

Facilitating an in-situ co-design experience using

strategies of Design Thinking

RUC-APS – www.ruc-aps.eu

Design ThinkingOther

approaches

RUC-APS – www.ruc-aps.eu

https://www.mendix.com/blog/design-thinking-vs-agile-combine-problem-finding-problem-solving-better-outcomes/

Design Thinkingcombined with otherapproaches

RUC-APS – www.ruc-aps.eu

¿How to use strategies of Design Thinking with a distributed teams?

Design Thinking Distributed Teams(RUC-APS)

Defining a new innovation approach

RUC-APS – www.ruc-aps.eu

Cecilia Challiol – LIFIA, UNLP, Argentina - WP 10

cecilia.challiol@lifia.info.unlp.edu.ar

How to use strategies of Design Thinkingin a not traditional way

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