how to make your service dance

Post on 14-Aug-2015

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Going Alone

Hugh O’Malleyhugh@appeer.io

@tavne

So, you don’t want to work for the man

Reality

Service Delivery

Onboarding

Standards

Small revenue, hard work

“Don’t forget your shovel if you want to go to work”

“My customer doesn’t understand me”

Service Level Agreement

Single Point of Contact

Know what you are doing

Walk in your customer’s shoes

Thank you for your time

Hugh O’Malleyhugh@appeer.io

@tavne

Appeerio:Creating intelligent conversations between you and your customers

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