how to make your service dance
TRANSCRIPT
So, you don’t want to work for the man
Reality
Service Delivery
Onboarding
Standards
Small revenue, hard work
“Don’t forget your shovel if you want to go to work”
“My customer doesn’t understand me”
Service Level Agreement
Single Point of Contact
Know what you are doing
Walk in your customer’s shoes
Thank you for your time
Hugh O’[email protected]
@tavne
Appeerio:Creating intelligent conversations between you and your customers