hotelserviceblueprint-111010121850-phpapp01
Post on 03-Apr-2018
212 Views
Preview:
TRANSCRIPT
-
7/29/2019 hotelserviceblueprint-111010121850-phpapp01
1/4
-
7/29/2019 hotelserviceblueprint-111010121850-phpapp01
2/4
The service blueprint is a technique used forservice innovation.
Service blueprints are maps or pictures that
precisely portray how a service process is built up. Blueprints are especially useful, when it comes to
developin
Blueprinting is already used in different
techniques and fields, including computer systemsanalysis, industrial engineering, decision theory,and logistics.g and designing new services
-
7/29/2019 hotelserviceblueprint-111010121850-phpapp01
3/4
Parking Cart for Desk Elevator Menu Room BillBags Registration Hallway Food Amenities Desk
Lobby Room Bath
Arrive Give Check in Go to Call Room Sleep & CheckAt Bags to Room Service & Shower Out &Hotel Bellperson Eat Leave
Greet &Take Bag
ProcessRegistration
DeliverBag
DeliverFood
ProcessCheck Out
TakeBag toRoom
TakeFoodOrder
RegistrationSystem
PrepareFood
RegistrationSystem
-
7/29/2019 hotelserviceblueprint-111010121850-phpapp01
4/4
AKSHAT RASTOGIRoll No.-18/065
top related