"get connected, stay connected: building valuable business relationships" – by michelle...
Post on 01-Sep-2014
1.506 Views
Preview:
DESCRIPTION
TRANSCRIPT
Get Connected, Stay Connected:
Maintaining Relationships
For Life
True story: I know a woman who befriended this young lady years ago while
working at a Chicago law firm...
...This is that young woman now. Sadly, they lost touch.
Is there anyone you regret losing touch with?
“Your network is your net worth”
Q: What kills relationships?
• lack of contact
• one-sidedness
• self-interest
• neglect
• unreliability
• others?
Q: What grows relationships?
• contact
• trust
• listening
• honesty
• mutual benefit
• others?
the 7 habits of highly connected people
the 7 habits of highly connected people
they schedule time to chat/write
the 7 habits of highly connected people
they use the phone
the 7 habits of highly connected people
they use
social media
the 7 habits of highly connected people
they understand “Givers Gain”
the 7 habits of highly connected people
they listen well
the 7 habits of highly connected people
they are consistent
the 7 habits of highly connected people
they follow
through
Your preferred relationship style
rubies sapphiresCONTROLLERS PROMOTERS
emeraldsANALYZERS
pearlsSUPPORTERS
about preferences
Like handedness, personality types are just preferred
styles - choosing one does NOT
mean you don’t or can’t use the
other styles!!
1. How much you say
“I’m fast-paced and people see me as
‘extroverted’ I tend to talk a lot (either to direct
situations or because I am entertaining and fun).
I am passionate about what I say and do and have a lot of energy. I can be impatient”
“I’m reserved and soft-spoken. I tend to think a lot (either because I am
listening to others or thinking things through), and don’t always share my feelings or thoughts out loud. People generally
see me as low-key and quiet. I can be shy.”
(Dominant Style) (Passive Style)1
How much you say
“I’m fast-paced and people see me as
‘extroverted’ I tend to talk a lot (either to direct
situations or because I am entertaining and fun).
I am passionate about what I say and do and have a lot of energy. I can be impatient”
“I’m reserved and soft-spoken. I tend to think a lot (either because I am
listening to others or thinking things through), and don’t always share my feelings or thoughts out loud. People generally
see me as low-key and quiet. I can be shy.”
1
How much you say
“dominant style” “passive style”
“I’m fast-paced and people see me as
‘extroverted’ I tend to talk a lot (either to direct
situations or because I am entertaining and fun).
I am passionate about what I say and do and have a lot of energy. I can be impatient”
“I’m reserved and soft-spoken. I tend to think a lot (either because I am
listening to others or thinking things through), and don’t always share my feelings or thoughts out loud. People generally
see me as low-key and quiet. I can be shy.”
“dominant style” “passive style”1
How much you say
Q: Which one are you?
2.What you say & How you say it
•Speaks strongly & confidently
•Listens less & talks more
•Can seem aggressive or impatient
•Makes strong statements like:
- “Let's get this settled right now.”- “What's the bottom line?” - “Get to the point.”
•Outgoing & highly social
•“People people”
•Persuasive, instead of authoritative
•Can seem less formal, more casual
•Makes statements like: - “Just give me the gist of the plan”- “Let’s not worry about details yet”
Controller Promotervs.
“dominant style”
•Measured & careful
•Detail-oriented & task-oriented
•Reliable
•Ask “logical” questions
•Seem to appear deep in thought when listening
•Make statements like:
- “Now let’s look at this logically”
- “Let's take this step-by-step, step 1 should be...”
•Sensitive & empathetic
•Supportive & helpful
•Ask “feeling” questions
•Seem to be concerned & caring when listening
•Makes statements like:
- “I'd like to go kind of slow on this, is that OK?”
- “Can we do this together until I get the feel for it?”
Analyzer Supportervs.
“passive style”
rubies sapphiresCONTROLLERS PROMOTERS
emeraldsANALYZERS
pearlsSUPPORTERS
(“do
min
ant”
sty
le)
(“pa
ssiv
e” s
tyle
)
(“formal” style) (“informal” style)
• Task accomplisher • Results-driven • Self-motivated • Fast decision-maker • Activity-initiator • Disciplined • Likes to control
• High energy • Enjoyable to be around • Creative imagination • Initiates relationships • Motivating • Competitive spirit • “People Person”
• Dependable • Patient • Dedicated and committed • Loyal team member • Good listener • Good at reconciling factions • Cause-oriented
• Objective • Conscientious • Defines, clarifies • Concerned with accuracy • Gathers needed data • Tests data • Maintains standards
“Cheat Sheet”
Controller Promoter
Analyzer Supporter
which one are you?
Controller
Promoter
Analyzer
Supporter
remember...
It’s just a preference!
rubies sapphiresCONTROLLERS PROMOTERS
emeraldsANALYZERS
pearlsSUPPORTERS
rubies sapphiresCONTROLLERS PROMOTERS
emeraldsANALYZERS
pearlsSUPPORTERS
Handouts/Takeaways
Q: What are some good ways to maintain
relationships?
handwritten notes
getting together in-person
sending articles
calling on the phone
socialmedia
socialevents
Poll: How do you prefer to stay in touch?
a) phone
b) coffee or lunch
c) social get-together
e) social media
f) email
d) handwritten notes
g) send articles/info of interest
Which types might prefer specific methods?
Analyzer
Promoter
SupporterPromoter
ControllerAnalyzer
SupporterAnalyzer
PromoterSupporter
Using to stay connected
the line between “business” & “personal”
is blurring
those graduating today from college do not know life without computers...
there are ways to keep things private while still
using social media
if you’re still unsure about using Facebook to connect for business...
make a plan
• Who do you want to connect with?• What type are they?• What are their preferences?• How will you stay in touch?• What methods make sense?
want to connect?
www.twitter.com/miviwww.facebook.com/villalobos.michelle
www.MichelleVillalobos.com
Promoter
top related