fits.me e-fashion summit 2013

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Heikki Haldre heikki@fits.me

Fits.me Virtual Fitti ng Room

Stores: Try Buy

Online: Buy Try

heikki@fits.me

Reduce ReturnsIncrease SalesEnhance the Brand

heikki@fits.me

70% of returns: fit-relatedDrapers Etail Report

heikki@fits.me

CommunicationReduces ReturnsIncreases Sales& Loyalty

heikki@fits.me

Robots

Fast. Cheap.

Robots

Fast. Cheap.

57% increasein conversions

77% reductionin fit-related returns

heikki@fits.me

People don’t want to buy a “right to return“. They want to buy clothes that fit.

heikki@fits.me

21% return12% don’t

33% not satisfied

heikki@fits.me

Cost of ReturnsLost RevenuesReverse LogisticsDiminished Value...

heikki@fits.me

100 Sales = 161 Deliveries @ 25% return rate

heikki@fits.me

61% more deliveriesthan sales

heikki@fits.me

“It’s not what you sell, it’s what you sell and people keep.“

heikki@fits.me

Heikki Haldre heikki@fits.me

Fits.me Virtual Fitti ng Room

Simplify to reduce returns.

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