etiquette and good manners

Etiquette&

Good Manners

OBJECTIVES

Definition Personal and self care Introductions and greetings Dining etiquette Table manners 10 commandments No, No’ s Yes, Yes’ s Famous quotes

POLITENESS OF YOUR

APPEARANCE

All the lessons of savoir vivre can be resumed in these words: Learning to be at Ease …

The message: authoritative, conservative, and competent

Men: hair, beard, dental hygiene ,nails, smells, suit, shirt and last but not least socks and shoes

Women : hair, eyebrows, nails, makeup, perfume, suit (pants or skirt?), shirts, pantyhose, shoes and last but not least accessories

1ST CONTACT

Hand Shake

Card giving

DINING ETIQUETTE

TABLE SETTINGS

STYLES OF SERVICE

GLASSWARE 1) Liqueur glass2) Brandy snifter3) Port glass4) Alsace glass5) Bordeaux glass6) White wine glass7) Burgundy glass

POSTURE AND ELBOWS 

Sit straight and try not to lean on the table. Keep your elbows off the table and close to

the body when you are eating. On the table, mobiles, keys and what can’t

be eaten doesn’t belong to it However, when you stop to talk, it is okay to

rest your elbows on the table and lean forward.

STYLES OF CUTTINGContinental: Knife in your right handAmerican: Shift split

10 COMMANDMENTS

Thou shall not jump straight into business talk

Thou shall not be late Thou shall not table hop Thou shall not talk politics, diet or

family Thou shall not dominate the

conversation Thou shall not dawdle over the

ordering or eating Thou shall not neglect the old lady

next to you Thou shall not answer your mobile Thou shall not neglect the table

manners Thou shall not forget to show

appreciation Thou shall not leave the table

unless urgent reasons

NO, NO’S

Don’t salt your food before you taste Don’t push your plate or chair away Don’t rearrange or stack your dirty dishes Never tilt your chair Don’t ask people where they are going when

they get up from the table If you burp, excuse your self to no one

particular Never crumble crackers in your soup or blow

on it Don’t chew ice or other inedible parts of the

meal Put butter first on your plate, not directly

onto your bread To get the last bit of soup, tilt the bowl away

from you- the Tug boat goes out

YES, YES’S

Always pass the salt & pepper together Need to get something out of your

mouth- use your tongue & fork When in doubt, use a utensil rather

than your fingers Hair in your food- don’t spoil someone

else’s meal by talking about it Food in teeth, blow nose, rearrange

hair- go to the restroom! Don’t like your meal- who cares- tell

the host you do!

OFFICIAL DINER

InvitingSingle in restaurant…Married at home…

WORDS TO THE WISE

Nothing that touched your mouth should ever directly touch the table

When you are finished- place your silverware at 4 :20o’clock

If you spill something don’t make a big deal about it- offer to pay for cleaning

If you decide to pass on food being offered, simply say “No Thanks”- no explanation is needed

Learn to try new foods when you have the opportunity- you may be confronted with unfamiliar choices in the future

FAMOUS QUOTES

Good manners will open doors that the best education cannot.

Clarence Thomas

Respect for ourselves guides our morals; respect for others guides our manners .

Laurence Sterne

Etiquette is the science of living.

Emilie Post

Civility costs nothing and buys everything.

Lady Mary Worley Montague

A person should be allowed a few redeeming vices, but never bad manners

Mark Twain

Thank you Merci Dankeshon Gracias ا Iشكًر

NADINE VON CONRAD

Tel: Lebanon +961 3930480 Switzerland +41794433423

E-mail: nadine@cnadine.com

Website: www.cnadine.com

Etiquette and Image Consultant

This presentation has been technically modified by EDUWARE