eplan review 101 - amazon web services · eplan review 101 goal #1: provide you (our customers)...

ePlan Review 101

Project Team Presenters: Helen Duong | Brian Hyatt 2018

ePlan Review 101

GOAL #1: Provide you (our customers) with the information & resources you need to successfully complete your online permit application.

ePlan Review 101

OverviewWebsite Resources Portal Transactions Online Permitting Process

Website Portal Next Steps

GOAL #2: Drive customer engagement with seamless online experiences

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https://building.arlingtonva.us

Building Arlington WebsiteFind ResourcesHow-To InstructionsBusiness ProcessRegulations &

RequirementsPermit FeesResource LibraryStaff Contacts

Website Portal Next Steps

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Building Arlington Website

Website Portal Next Steps

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Building Arlington Website

Website Portal Next Steps

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https://archives.arlingtonva.us/planreview

ePlan Review Portal

Website Portal Next Steps

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Portal Sign In

Website Portal Next Steps

STEP 1: APPLY

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Starting A New Project

Website Portal Next Steps

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Permit Types (Examples)

Website Portal Next Steps

Residential Addition Commercial Alteration Land Disturbing Activity

Work on an existing 3‐story or less single family home, duplex or townhome that extends or increases the floor area or height; including the addition of a new story or the expansion of habitable area into an attic or unoccupied space. 

Work on an existing building or structure other than a 3‐story or less single family home, duplex or townhome that does NOT include any new construction outside the building envelope NOR the conversion of unoccupied space into habitable area. 

Any site activities or actions that disturb 2,500 square feet or more of the land’s surface and exposes bare soil

Residential Garage(Attached or Detached)

Residential Pools Conversion of attic to

living space

Facade Repair Garage / Concrete Repair Roof Antennas Re‐Roofing Condominium Remodel

Check the websitebuilding.arlingtonva.us

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Start A New Project

Website Portal Next Steps

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Complete Permit Application

Website Portal Next Steps

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Save or Add Project

Website Portal Next Steps

STEP 2: SUBMIT

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Upload Documents

Website Portal Next Steps

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Upload Documents

Website Portal Next Steps

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Upload Documents

Website Portal Next Steps

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Submit Project for Review

Website Portal Next Steps

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Creating Permit Record

Confirming Application

Details

Express vs. Route

Through

Requesting Application

Changes

Initial Processing & Resubmission(s)

Website Portal Next Steps

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Project Awaiting Deposit

Website Portal Next Steps

STEP 3: PAY

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Online Payment

Website Portal Next Steps

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Click to Pay Deposit

Website Portal Next Steps

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Review & Initiate Payment

Website Portal Next Steps

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Credit Card eCheckSubmit Payment

Website Portal Next Steps

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Review & Finalize Payment

Website Portal Next Steps

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Success Page

Website Portal Next Steps

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Success Page Continued

Website Portal Next Steps

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Email Notification to Payer & Submitter

Website Portal Next Steps

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County Department Review

Website Portal Next Steps

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Approved, Awaiting Payment

Website Portal Next Steps

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Click to Pay Final Payment

Website Portal Next Steps

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Review Info + Choose Payment Method

Website Portal Next Steps

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Success Page

Website Portal Next Steps

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Customer Search & Pay

Website Portal Next Steps

STEP 4: PRINT

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Download Receipts, Permit, Placard

Website Portal Next Steps

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Printing Approved Documents

Website Portal Next Steps

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Download Receipts

Website Portal Next Steps

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Download Permit Placard

Website Portal Next Steps

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Download Permit

Website Portal Next Steps

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Allow up to 1 Business Day

Download Approved Plan Set

Website Portal Next Steps

RETURN TO WEBSITE

https://building.arlingtonva.us

Next Steps

Start Your ProjectSchedule Onsite InspectionPrint Approved Plan Set

Website Portal Next Steps

Support

Website Portal Next Steps

https://building.arlingtonva.us

Thank you! Questions?

Project Team