enterprise 2.0 experiences
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Enterprise 2.0Experiences
Samuel DriessenWeb24Business Brainstorm – February 25, 2011
Overview
• What we did & When• Why we did it• Where to go
Wiki’s
Blogs
Idea Management
Social Bookmarking
Microblogging
Results
• 2000+ members and growing• # active members growing• # different departments & countries growing• Usage pattern:
– try microblogging, share some basic stuff– think about change info and communication processes– tie to business processes
• Measure soft and hard value
Learning Points
• Microblogging not easy (concept/tool)• Culture (Guidelines and Guidance)• Moderate! It’s a Community…
Microblogging in Manufacturing Plants
Why
step 1 step 2 step 3 step n
step 1 step 2 step 3 step n
Manufacturing Transactional Knowledge Work
Structured Processes
Ad Hoc Processes
How work gets done
Types of Work
Info = lifeblood!
Manufacturing Transactional Knowledge Work
Structured Processes
Ad Hoc Processes
How work gets done
Types of WorkNetwork effects
SAP
FDS OSM/Zuken/CMSynergy
PDMS
G:\-drive / Shares
Sharepoint/Workplace
JUICE
Blogs/wiki’s
Where to go
• Understand people• You can start bottom-up• Cross-functional approach• Don’t forget training (Tools & Cultuur)• Social Media Guidelines• Address Security• Go for it/Experiment! (e.g. Social media lab)
Questions & Feedback
Contact
• samuel@entopic.com • @driessen
Thx!
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