employee engagement. what is employee engagement? a psychological state in which employees feel a...
Post on 05-Jan-2016
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Employee Engagement
• What is employee engagement?• A psychological state in which employees feel a vested interest in the company’s success and are both willing and motivated to perform to levels that exceed the stated job requirements.
• Engagement fosters and drives discretionary behavior, eliciting employees’ highest productivity, their best ideas and their genuine commitment to the success of the organization.
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Strategies for Employee Engagement
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• Employee Engagement is achieved through relationships, business values and empowerment.
• Basic-level engagement is about developing authentic, meaningful, emotionally-healthy relationships between team-members and the business.
• When we are happily connected we can naturally deliver results -- and we have the potential to become interested in what our employer’s business is doing.
• To attain an authentic connection we need to be empowered with autonomy and voice. When we have these we can invest our character into what we do -- we can also attain relative personal-growth effectively.
• With more freedom and the flexibility to express ourselves, we begin to develop interest with the potential for exponential growth.
• Essential for the most effective employee engagement: We develop a culture steeped in the business’ values and goals. It’s allows us to let go of the reigns a little. And creates the biggest potential for a mutually-rewarding result.
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Engagement Defined
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EngagementCommitmentMotivationSatisfactionMorale
1960 1980 2000 TIME
Enjoys the job
Is not dissatisfied with terms and conditions
Not necessarily a team player
Strives to achieve personal goals
Contributes energetically
Values achieving personal goals more than team/ organizational goals
Proactively seeks opportunities to serve the mission of the organization
Willing to go the “extra mile”
Is willing to withhold criticism and/or be constructively critical for the good of the organization
Loyal to organization, optimistic for the future
Collaborates to achieve team goals
Has a sense of belonging to organization
Key Drivers of Employee Engagement
Although there are some country-specific drivers, a consistent set of engagement drivers is emerging globally
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2007
The work itself, including opportunities to develop
Confidence and trust in leadership
Rewards & recognition
Communication
EmployeeEngagement
•Thank you
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